# BigPanda: Autonomous Operations > Discover how agentic AI in IT operations helps teams reduce response times \& improve incident management\. Start your transformation now\! Generated by Yoast SEO v27.2, this is an llms.txt file, meant for consumption by LLMs. ## Pages - [Reduce IT operating costs with AIOps](https://bigpandastage.wpengine.com/solutions/cost-reduction/): AIOps from BigPanda help enterprises improve operational efficiency, reduce IT operating costs, consolidate tools, and minimize downtime\. - [IT Ops Demystified](https://bigpandastage.wpengine.com/itops-demystified/) - [Values and culture](https://bigpandastage.wpengine.com/company/panda-way/) - [Presse und Newsroom](https://bigpandastage.wpengine.com/de/ueber-bigpanda/presse-und-newsroom/) - [Kontaktieren Sie uns](https://bigpandastage.wpengine.com/de/kontaktieren-sie-uns/) ## Posts - [How agentic ITOps overcomes observability tool gaps](https://bigpandastage.wpengine.com/blog/ai-ops-and-observability/): Enterprises use 20\+ observability tools — yet end users still catch 65% of incidents first\. Discover how agentic ITOps, powered by BigPanda, overcomes the gap\. - [What is an AIOps platform?](https://bigpandastage.wpengine.com/blog/what-is-an-aiops-platform/): Discover how an AIOps platform can drive business agility\. Automate your IT operations and improve incident response times with AI technology\. - [What is AIOps? Use cases, benefits, and getting started](https://bigpandastage.wpengine.com/blog/what-is-aiops/): What is AIOps? Learn how it integrates AI into IT operations to automate processes, reduce downtime, and improve overall service quality\. - [Transform IT major incident management with customizable AI Workflows from BigPanda](https://bigpandastage.wpengine.com/blog/customizable-major-incident-management-workflows/): BigPanda transforms IT major incident management with customizable AI workflows that eliminate coordination work and cut MTTR in half\. - [Was ist agentischer IT\-Betrieb?](https://bigpandastage.wpengine.com/de/blog/was-ist-agentischer-it-betrieb/): BigPanda bringt agentische KI in die ITOps\. Unsere Plattform automatisiert die Erkennung, Priorisierung und Behebung von Vorfällen– so senkst du Kosten und steigerst die Servicezuverlässigkeit\. ## Leadership Profiles - [Assaf Resnick](https://bigpandastage.wpengine.com/leadership/assaf-resnick/) - [Venkat Balasubramanian](https://bigpandastage.wpengine.com/leadership/venkat-balasubramanian/) - [Ed Tang](https://bigpandastage.wpengine.com/leadership/ed-tang/) - [Tom Melzl](https://bigpandastage.wpengine.com/leadership/tom-melzl/) - [Scott Brown](https://bigpandastage.wpengine.com/leadership/scott-brown/) ## Press Releases - [BigPanda Appoints Venkat Balasubramanian as Chief Product Officer](https://bigpandastage.wpengine.com/press-release/venkat-balasubramanian-appointed-cpo/) - [BigPanda introduces AI\-powered external observability and a new partnership with Downdetector by Ookla](https://bigpandastage.wpengine.com/press-release/downdetector-partnership/) - [Joseph Schramm of BigPanda Honored as a 2023 CRN Channel Chief](https://bigpandastage.wpengine.com/press-release/joseph-schramm-of-bigpanda-honored-as-a-2023-crn-channel-chief/) - [BigPanda Report Finds Many Monitoring and Observability Tools Flood Enterprises With Noise, Not Insight](https://bigpandastage.wpengine.com/press-release/bigpanda-report-finds-many-monitoring-and-observability-tools-flood-enterprises-with-noise-not-insight/) - [BigPanda Names Sun Lee\
Chief Marketing Officer](https://bigpandastage.wpengine.com/press-release/bigpanda-names-sun-lee-chief-marketing-officer/) ## Customers - [California DMV](https://bigpandastage.wpengine.com/customer/california-dmv/) - [Lumen Technologies leads with innovation that runs 65% of global Internet traffic](https://bigpandastage.wpengine.com/customer/resolve-21-webinar-lumen/): At RESOLVE ’21, Sibito explained how his team uses automation to drive productivity\. Here’s a quick peek from the session\. - [IHG Hotels \& Resorts](https://bigpandastage.wpengine.com/customer/ihg-case-study/): IHG Hotels \& Resorts leverages AIOps to achieve 99\.8% availability across all its tools and environment\. - [Gamma Communications](https://bigpandastage.wpengine.com/customer/gamma/): Gamma Communications plc uses BigPanda to streamline alert data, optimize incident response workflows, and improve operational efficiency\. - [CDI, an AHEAD Company](https://bigpandastage.wpengine.com/customer/cdi-case-study/): When CDI tripled the size of its organization, it brought in BigPanda — and reduced false positives within its system by 51%\. ## Magazine Articles - [The 3 pillars for achieving autonomy in IT Ops](https://bigpandastage.wpengine.com/magazine/the-3-pillars-for-achieving-autonomy-in-it-ops/): Autonomous AI\-augmented IT Ops teams are not science fiction: AI/ML tools are slowly but surely leading us towards this not\-too\-distant future by building on these three pillars\. - [Why I don’t hate ITIL \(aka ITIL in a DevOps world\)](https://bigpandastage.wpengine.com/magazine/why-i-dont-hate-itil-aka-itil-in-a-devops-world/) - [There is no future for IT Operations without AIOps](https://bigpandastage.wpengine.com/magazine/there-is-no-future-for-it-operations-without-aiops/): Gartner’s states that there is no future for IT Operations without AIOps\.  What does that mean for IT Ops teams? Quite a lot, actually\. - [The unattainable promised land of tool consolidation](https://bigpandastage.wpengine.com/magazine/the-unattainable-promised-land-of-tool-consolidation/): Can we reach the promised land of tool rationalization, or is this a never\-ending struggle? Find out in this latest installment of The CTO Perspective with BigPanda CTO Elik Eizenberg\. - [The doctor is in: why domain agnostic AIOps is a necessity for diagnosis](https://bigpandastage.wpengine.com/magazine/the-doctor-is-in-why-domain-agnostic-aiops-is-a-necessity-for-diagnosis/): Gartner recently identified two different high\-level categories of AIOps: domain\-centric and domain\-agnostic\. BigPanda CTO Elik Eizenberg explains the difference between the two and why you would need the latter to gain an overall understanding of how your IT Ops is functioning\. ## Reports - [The Business Value of the BigPanda Platform](https://bigpandastage.wpengine.com/report/business-value/) - [Workload reduction and cost savings](https://bigpandastage.wpengine.com/report/business-value/value-drivers-and-benefits-of-the-bigpanda-platform/workload-reduction-and-cost-savings/) - [Overview](https://bigpandastage.wpengine.com/report/business-value/it-investment-justification-overview/) - [Incidents](https://bigpandastage.wpengine.com/report/tool-effectiveness-for-it-event-management/detection-benchmarks/incidents/) - [Actioned incidents](https://bigpandastage.wpengine.com/report/tool-effectiveness-for-it-event-management/detection-benchmarks/actioned-incidents/) ## Categories - [Cards](https://bigpandastage.wpengine.com/layout_category/cards/) - [Header](https://bigpandastage.wpengine.com/layout_category/header/) - [Animated](https://bigpandastage.wpengine.com/layout_category/animated/) ## Type - [section](https://bigpandastage.wpengine.com/layout_type/section/) - [row](https://bigpandastage.wpengine.com/layout_type/row/) - [module](https://bigpandastage.wpengine.com/layout_type/module/) - [layout](https://bigpandastage.wpengine.com/layout_type/layout/) ## Module Width - [regular](https://bigpandastage.wpengine.com/module_width/regular/) - [fullwidth](https://bigpandastage.wpengine.com/module_width/fullwidth/) ## Scope - [not\_global](https://bigpandastage.wpengine.com/scope/not_global/) - [global](https://bigpandastage.wpengine.com/scope/global/) ## Magazine Categories - [The CTO Perspective](https://bigpandastage.wpengine.com/magazine_category/the-cto-perspective/) - [AIOps Tools \& Tech](https://bigpandastage.wpengine.com/magazine_category/aiops/) - [Enabling the Business](https://bigpandastage.wpengine.com/magazine_category/enabling-the-business/) - [Ops and Teams](https://bigpandastage.wpengine.com/magazine_category/ops-and-teams/) ## Resource Topics - [AIOps](https://bigpandastage.wpengine.com/resource_topic/aiops/) - [Incident management](https://bigpandastage.wpengine.com/resource_topic/incident-management/) - [ITOps](https://bigpandastage.wpengine.com/resource_topic/itops/) - [Automation](https://bigpandastage.wpengine.com/resource_topic/automation/) - [Alert intelligence](https://bigpandastage.wpengine.com/resource_topic/alert-intelligence/) ## Blog Type - [Standard](https://bigpandastage.wpengine.com/blog_type/standard/) - [Long Form](https://bigpandastage.wpengine.com/blog_type/long-form/) ## Optional - [Sitemap index](https://bigpandastage.wpengine.com/sitemap_index.xml)