# Botphonic

> Botphonic is an AI-powered call automation and customer communication platform that helps businesses handle inbound calls, run outbound campaigns, book appointments, qualify leads, and automate customer support using human-like conversational voice AI agents — under 300 ms latency, 20+ languages, 65+ voices.

Botphonic provides an AI phone-call assistant, a 24/7 AI receptionist, outbound AI calling campaigns, AI appointment booking, AI call center automation, AI email outreach, and a white-label platform for agencies and resellers. It integrates with common CRMs and calendars, and supports workflows for regulated industries (HIPAA, GDPR, PCI DSS, SOC-2 Ready, TCPA).

For agents needing full context without crawling individual pages, a pre-expanded context file is available at [https://botphonic.ai/llms-ctx.txt](https://botphonic.ai/llms-ctx.txt). A version including optional content is at [https://botphonic.ai/llms-ctx-full.txt](https://botphonic.ai/llms-ctx-full.txt).

## Docs

- [Documentation home](https://docs.botphonic.ai/): Overview of the Botphonic platform and the CELL framework (Construct, Evaluate, Launch, Learn)
- [Documentation index for LLMs](https://docs.botphonic.ai/llms.txt): Full machine-readable index of all documentation pages — recommended starting point for agents
- [Getting started](https://docs.botphonic.ai/docs/getting-started/introduction): Step-by-step guide to setting up your first AI assistant
- [Build assistants](https://docs.botphonic.ai/docs/build/assistant): How to design call flows, configure voices, add knowledge bases, and set up call actions
- [Integrations guide](https://docs.botphonic.ai/integrations/getting-started): How to connect Botphonic to your CRM, calendar, and SMS tools
- [Account & billing](https://docs.botphonic.ai/docs/account/billing): Billing plans, access control, white-label settings, and phone number management

## Products

- [Homepage](https://botphonic.ai/): Full overview of the AI call automation platform
- [AI Phone Call](https://botphonic.ai/ai-phone-call/): Automate both outbound and inbound business calls with voice AI agents
- [AI Receptionist](https://botphonic.ai/ai-receptionist/): 24/7 inbound AI receptionist that answers, routes, and handles caller queries
- [AI Answering Service](https://botphonic.ai/ai-answering-service/): Ensure no customer call is missed during peak hours or after hours
- [AI Customer Service](https://botphonic.ai/ai-customer-service/): Handle customer queries across voice and digital channels with AI
- [AI Sales Assistant](https://botphonic.ai/ai-sales-assistant/): Qualify inbound leads and handle initial sales conversations autonomously
- [Cold Email Outreach](https://botphonic.ai/cold-email/): AI-assisted outbound email sequences integrated with call workflows
- [Pricing & Plans](https://botphonic.ai/pricings-plans/): Full breakdown of subscription tiers, usage limits, and feature availability

## Solutions by industry

- [Healthcare](https://botphonic.ai/healthcare/): HIPAA-compliant AI voice agents for patient calls, appointment reminders, and support
- [Real Estate](https://botphonic.ai/real-estate/): AI agents for property inquiries, lead qualification, and showing scheduling
- [Financial Services](https://botphonic.ai/finance/): Client query handling, identity verification prompts, and support call automation
- [BPO Customer Services](https://botphonic.ai/bpo-customer-service/): Scale client call operations with AI voice agents for outsourced contact centres
- [Car Dealerships](https://botphonic.ai/car-dealerships/): Lead capture, test-drive scheduling, and post-sale follow-up automation
- [Recruitment](https://botphonic.ai/recruitment/): Candidate screening calls, interview scheduling, and hiring workflow automation
- [Home Services](https://botphonic.ai/home-services/): Booking management, inbound customer calls, and service request handling
- [Travel & Hospitality](https://botphonic.ai/travel-and-hospitality/): Reservation inquiries, booking confirmations, and guest support calls
- [Education](https://botphonic.ai/education/): Student inquiry handling, admissions outreach, and notification calls
- [Solar](https://botphonic.ai/solar/): Lead qualification, site visit scheduling, and consultation booking
- [Insurance](https://botphonic.ai/insurance/): Policy query resolution, claims follow-up calls, and support automation
- [Logistics](https://botphonic.ai/logistic/): Shipment status updates and delivery coordination via automated voice calls
- [Agencies](https://botphonic.ai/agency/): White-label AI calling for agency client outreach, lead qualification, and campaigns
- [Technology](https://botphonic.ai/technology/): Workflow automation and scaled digital engagement for technology companies

## Use cases

- [AI Call Center](https://botphonic.ai/ai-call-centre/): Replace or augment traditional call center operations with AI voice agents
- [AI Appointment Booking](https://botphonic.ai/ai-appointment-booking/): Automated scheduling, confirmations, and reminder calls integrated with calendars
- [AI Appointment Setter](https://botphonic.ai/ai-appointment-setter/): Outbound AI agents that call leads and set appointments on behalf of sales teams
- [AI Telemarketing](https://botphonic.ai/ai-telemarketing/): TCPA-compliant outbound AI calling for marketing and promotional campaigns
- [AI IVR](https://botphonic.ai/ai-ivr/): Conversational intelligent voice response replacing traditional touch-tone IVR menus
- [AI Concierge](https://botphonic.ai/ai-concierge/): AI concierge agents for hospitality, healthcare, and premium customer assistance

## Integrations

- [All integrations](https://botphonic.ai/integrations/): Connect 180+ platforms via native API or SIP trunk
- [Salesforce](https://botphonic.ai/salesforce-integration/): Sync call outcomes, leads, and contacts bidirectionally with Salesforce CRM
- [HubSpot](https://botphonic.ai/hubspot-integration/): Log calls, update deals, and trigger workflows directly in HubSpot
- [Zoho](https://botphonic.ai/zoho-integration/): Connect Botphonic with Zoho CRM for lead management and call logging
- [WhatsApp](https://botphonic.ai/whatsapp-integration/): Extend AI conversations from voice calls to WhatsApp messaging
- [Zapier](https://botphonic.ai/zapier-integration/): Automate workflows between Botphonic and 5,000+ apps via Zapier

## Resources

- [Blog](https://botphonic.ai/blog/): Articles, product updates, and guides on AI voice automation
- [Success Stories](https://botphonic.ai/success-stories/): Customer case studies with measurable outcomes
- [Marketplace](https://botphonic.ai/marketplace/): Integrations, tools, templates, and add-ons for Botphonic
- [Contact](https://botphonic.ai/contact/): Reach the Botphonic sales or support team
- [Security](https://botphonic.ai/security/): Security architecture, compliance certifications (HIPAA, GDPR, PCI DSS, SOC-2 Ready), and data handling practices

## Optional

- [Affiliate Program](https://botphonic.ai/affiliate-program/): Earn commissions by referring customers to Botphonic
- [Become a Partner](https://botphonic.ai/become-a-partner/): Join the reseller and agency partner ecosystem
- [ROI Calculator](https://botphonic.ai/roi-calculator/): Estimate cost savings and return on investment from deploying AI call agents
- [SMS Marketing](https://botphonic.ai/sms-marketing/): Outbound SMS campaign automation feature
- [Sales Automation](https://botphonic.ai/sales-automation/): End-to-end sales workflow automation overview
- [vs Voiceflow](https://botphonic.ai/voiceflow-alternative/): Feature and pricing comparison with Voiceflow
- [vs Synthflow](https://botphonic.ai/synthflow-alternative/): Feature and pricing comparison with Synthflow
- [vs Retell AI](https://botphonic.ai/retell-ai-alternative/): Feature and pricing comparison with Retell AI
- [vs Vapi](https://botphonic.ai/vapi-alternative/): Feature and pricing comparison with Vapi
- [vs Bland AI](https://botphonic.ai/bland-ai-alternative/): Feature and pricing comparison with Bland AI
- [vs VoiceSpin](https://botphonic.ai/voicespin-alternative/): Feature and pricing comparison with VoiceSpin
- [All alternatives](https://botphonic.ai/category/alternative/): Full index of Botphonic comparison pages