# Customer Thermometer: Customer Thermometer

> The only customer satisfaction survey answered easily from email inboxes, providing industry leading response rate feedback \- never lose another customer\.

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## Pages
- [Customer Retention Guide](https://www.customerthermometer.com/customer-retention/)
- [How to calculate NPS \+ the formulas for success](https://www.customerthermometer.com/net-promoter-score-nps/how-to-calculate-nps/)
- [9 NPS Survey Questions to better gauge customer advocacy](https://www.customerthermometer.com/net-promoter-score-nps/nps-survey-questions/)
- [Guest satisfaction survey](https://www.customerthermometer.com/guest-satisfaction-survey/)
- [Home New](https://www.customerthermometer.com/home-new/)

## Posts
- [How to create an iPhone HTML email signature with feedback buttons](https://www.customerthermometer.com/how-to-survey-guides/create-iphone-html-email-signature-with-feedback-buttons/)
- [20 Likert Scale Questions and Examples](https://www.customerthermometer.com/customer-surveys/likert-scale-examples-questions-what-you-need-to-know/)
- [5 Reasons You Should Encourage Customer Complaints](https://www.customerthermometer.com/customer-retention-ideas/5-reasons-you-should-encourage-your-customers-to-complain-2/)
- [Survey bias: what are different types and how to avoid them?](https://www.customerthermometer.com/customer-feedback/survey-bias-what-are-different-types-and-how-to-avoid-them/)
- [What makes a great customer service experience?](https://www.customerthermometer.com/customer-experience/what-makes-a-great-customer-service-experience/)

## Categories
- [Customer Surveys](https://www.customerthermometer.com/customer-surveys/)
- [Customer Retention](https://www.customerthermometer.com/customer-retention-ideas/)
- [Customer Service](https://www.customerthermometer.com/customer-service/)
- [Customer Feedback](https://www.customerthermometer.com/customer-feedback/)
- [Customer Satisfaction](https://www.customerthermometer.com/customer-satisfaction/)

## Tags
- [Customer satisfaction survey](https://www.customerthermometer.com/tag/customer-satisfaction-survey/)
- [service culture](https://www.customerthermometer.com/tag/service-culture/)
- [client satisfaction survey](https://www.customerthermometer.com/tag/client-satisfaction-survey/)
- [customer retention](https://www.customerthermometer.com/tag/customer-retention/)
- [customer satisfaction research](https://www.customerthermometer.com/tag/customer-satisfaction-research/)

## Optional
- [Sitemap index](https://www.customerthermometer.com/sitemap_index.xml)