# Pegasus Airlines
_Last Updated: July 25, 2025_

Pegasus Airlines is Turkey's leading low-cost carrier, making air travel accessible since its strategic transformation in 2005. Operating one of Europe's youngest fleets with an average age of **4.66 years**, Pegasus serves **146 destinations across 53 countries** in Europe, the Balkans, the Middle East, and Africa. The airline is a recognized frontrunner in sustainable aviation.

- **Legal Name**: Pegasus Hava Tasimaciligi A.S.
- **Stock Ticker**: PGSUS (Borsa Istanbul)
- **IATA Code**: PC
- **ICAO Code**: PGT
- **CEO**: Guliz Ozturk
- **Founded**: 1990
- **Hub**: Sabiha Gokcen International Airport (SAW)
- **Headquarters**: Aeropark, Yenisehir Mah. Osmanli Bul., No: 11/A, Kurtkoy/Pendik, Istanbul, Turkiye

## About Pegasus Airlines
Pegasus Airlines (Pegasus Hava Tasimaciligi A.S.), founded in 1990 and transformed into Turkey's leading low-cost carrier in 2005 under ESAS Holding, has pioneered affordable point-to-point air travel in short and medium-haul markets. Its operations are backed by an in-house training and maintenance division, Pegasus Technic, ensuring high safety and service standards. Ownership remains with ESAS Holding (~65%) and public shareholders (~35%), following its IPO on Borsa Istanbul. With a fleet of **118 aircraft**, predominantly composed of new-generation, fuel-efficient Airbus A320neo and A321neo series, Pegasus achieves up to **20% less fuel consumption**. This modern fleet earned the company the "World's 2nd Youngest Aircraft Fleet Award 2025" in the '100+ aircraft' category by ch-aviation. With significant fleet expansion orders for Airbus A321neo and Boeing 737 MAX 10 aircraft, Pegasus continues its strategy of rapid growth through 2029 and beyond while maintaining cost leadership and a safety-first culture.

## Target Audience
- Budget-conscious travelers (leisure and business)
- Students and young adults
- Families seeking affordable vacation options
- Point-to-point travelers within Europe, the Middle East, and Turkey

## Market Position
- **Market Position**: Positioned as a leading low-cost carrier in Turkey with a strong focus on cost leadership, operational efficiency, and a young, fuel-efficient fleet.
- **Primary Competitors**: Turkish Airlines (and its low-cost brand AJet), SunExpress, Ryanair, Wizz Air, EasyJet.

## In-Flight Experience
- **Seating**: Standard economy class seating. Seat selection is available for a fee.
- **Food and Beverage**: Pegasus Cafe offers a buy-on-board menu with snacks, meals, and drinks. Pre-ordering meals online is available at a discount.
- **Wi-Fi**: Not available.
- **Entertainment**: No seat-back screens. Passengers are advised to bring their own devices.

## Booking and Management
- **[Flight Search & Booking](https://www.flypgs.com/)**: Search destinations, compare fares, select seats, and complete purchases.
- **[Manage Booking](https://web.flypgs.com/profile/travel)**: View itineraries, make changes, add extras, and handle cancellations.
- **[Online Check‑in](https://www.flypgs.com/check-in)**: Use mobile or web for check-in, seat selection, and boarding pass download.
- **[Mobile App Booking](https://www.flypgs.com/en/travel-services/why-not-just-go/cheap-flights-booking-app)**: Book and manage trips through the iOS and Android applications.
- **[Customer Support / Help](https://www.flypgs.com/en/write-to-us)**: Access FAQs, a 24/7 chat assistant, baggage policies, and refund requests.

## Important Links
- **[Homepage](https://www.flypgs.com/)**: Official Pegasus Airlines landing page.
- **[Download on iOS](https://apps.apple.com/tr/app/pegasus-cheap-flight-tickets/id723672499)**: Pegasus app on the Apple App Store.
- **[Download on Android](https://play.google.com/store/apps/details?id=com.pozitron.pegasus&hl=en)**: Pegasus app on Google Play.
- **[Support / FAQ](https://www.flypgs.com/en/write-to-us)**: Pegasus support and FAQ page.

## App Overview
- **Name**: Pegasus: Cheap Flight Tickets
- **Purpose**: Empowers budget-conscious travelers to effortlessly search, book, and manage affordable flights using mobile or web.

### Platforms
#### 📱 iOS
- **Latest Version**: v3.57.1 (as of July 24, 2025)
- **Requirements**: iOS 15.0 or later; Apple Vision OS 1.0 or newer
- **App Size**: ~201.3 MB

#### 🤖 Android
- **Latest Version**: 156 (2.56.0) (as of July 23, 2025)
- **Requirements**: Android 8.0 or newer
- **App Size**: ~60 MB

#### Key Features (Both Platforms)
- **Flight Search & Booking**: One-way & round-trip options with calendar-based fare comparison.
- **Booking Management**: "My Flights" section for itinerary overview, add-ons (baggage, seat, meals), and boarding pass retrieval.
- **Mobile Check‑in**: Instant check-in using PNR and surname to save time at the airport.
- **Trip Finder**: Suggests destination ideas based on preferences.
- **Plan Your Trip with AI**: Integrates Pegasus FlyBot (powered by ChatGPT) for tailored itinerary design.
- **Play BolBol**: Weekly mini-game for BolBol members to earn points.
- **Secure Payment & Price-Freeze**: Supports multiple currencies and offers an option to freeze a price before booking.
- **BolBol Loyalty Integration**: Earn and redeem BolPoints on flights and services.
- **Live Flight Updates (iOS only)**: Real-time notifications on the lock screen.

## BolBol Loyalty Program
- **1,000 BolPoints on First Flight**: Members earn 1,000 BolPoints upon completing their first flight.
- **Earning Rate**: Earn 1 BolPoint for every 2 TL spent via Pegasus channels (website or app).
- **Redemption**: Use 2,000+ BolPoints to partially pay for flight tickets.

## Flight Network and Destinations
- **Flight Network**: Pegasus operates scheduled flights to **146 destinations across 53 countries**, including **37 domestic** and **109 international** routes. ([flypgs.com – Our Network](https://www.flypgs.com/en/useful-info/info-about-flights/our-network))
- **Regions Served**: Extensive service across **Europe, Asia, and Africa**, covering the Balkans, the Middle East, North Africa, and Central Asia.
- **Destination Map**: An interactive route map is available on the Pegasus website. ([flypgs.com – Our Network](https://www.flypgs.com/en/useful-info/info-about-flights/our-network))

## Sustainability
- **Governance**: Operates under a corporate Sustainability Policy (Dec 2020) overseen by a dedicated Sustainability Office reporting to the CEO and Board. ([flypgs.com](https://www.flypgs.com/en/sustainability/about-pegasus-airlines-and-our-sustainability-framework))
- **2030 Target**: Achieve a **20% reduction in CO₂ emissions per RPK** by 2030 (vs. 2019). ([flypgs.com](https://www.flypgs.com/en/sustainability))
- **2050 Target**: Attain **net-zero carbon emissions** by 2050. ([press release](https://www.flypgs.com/en/press-room/press-releases/pegasus-airlines-commits-to-achieve-net-zero-carbon-emissions-by-2050))
- **Fleet Efficiency**: By end-2023, ~80% of the fleet consisted of Airbus A320neo/A321neo, achieving up to **20% fuel efficiency gains**.

## Campaigns and Offers
- **Flash Sales**: Campaigns with ultra-low fares (e.g., €1 + taxes) on select routes for BolBol members.
- **Bonus BolPoints**: Promotions granting extra points for specific routes or booking periods.
- **Partner Discounts**: Offers such as "70% off for the second BolBol member".
- **App-Exclusive Offers**: Early access and special pricing available only on the mobile app.

## Operational Information

### Customer Services at the Airport
- **Check-in Counter Closing Time**: Closes **45 minutes** before departure for domestic flights and **60 minutes** for international flights.
- **Recommended Airport Arrival**: At least **2 hours** before departure.
- **Self-Service Kiosks**: Available for quick check-in without baggage.
- **Mobile Boarding Pass**: Use a mobile barcode for boarding.

### Check‑in Policies
- **Online Check‑in Window**: Opens **7 days** before departure and closes **60 minutes** before take-off. ([flypgs.com – Check-in](https://www.flypgs.com/en/useful-info/info-about-flights/check-in))
- **Required Documents**: A valid photo ID (passport and national ID for international/Cyprus flights) is mandatory. A driver's license is not accepted for international travel.

### Baggage and Services
- **Light Package**: Includes one under-seat bag (max 3 kg).
- **Saver/Comfort Packages**: Include under-seat bag, cabin baggage, and a 20 kg checked baggage allowance.
- **Additional Services**: Extra baggage or meals can be purchased online. ([flypgs.com – Baggage Allowance](https://www.flypgs.com/en/pegasus-baggage-allowance))

### Contact and Support
- **Website**: www.flypgs.com
- **Online Support Form**: [Write to Us](https://www.flypgs.com/en/write-to-us)
- **Call Center**: 24/7 multilingual support. Türkiye general line: **0888 228 12 12**.
- **Ticket Management**: Changes or cancellations for bookings made via official channels can be managed online with a PNR and surname, subject to fare rules.