# SurveySparrow Blog - [Sparrow Found a Bigger, Better Nest!](https://surveysparrow.com/blog/sparrow-found-a-bigger-better-nest.md) - [SurveySparrow Takes Home Two Awards!](https://surveysparrow.com/blog/surveysparrow-won-two-awards.md) - [Top 7 Benefits of Employee Pulse Surveys](https://surveysparrow.com/blog/7-benefits-employee-pulse-surveys.md) - [15 Best Quiz Makers That You Should Look for in 2025](https://surveysparrow.com/blog/top-quiz-makers-you-should-look-for.md) - [10 Best Employee Engagement Activities and Ideas for 2024](https://surveysparrow.com/blog/10-simple-employee-engagement-activities.md) - [No-code: Why is it gaining traction?](https://surveysparrow.com/blog/no-code-gaining-traction.md) - [Launch Your Voice of Customer Program in 30 Minutes Flat!](https://surveysparrow.com/blog/launch-your-voice-of-customer-program-in-30-minutes-flat.md) - [Why This June is Brighter Than The 4th of July!](https://surveysparrow.com/blog/june-brighter-4th-july.md) - [The Ultimate Guide to SMS Surveys (2024 Edition)](https://surveysparrow.com/blog/sms-surveys.md) - [The A to Z about Customer Data Collection](https://surveysparrow.com/blog/customer-data-collection-tactics.md) - [The Feedback Funnel in Customer Service: A Tell-all Guide](https://surveysparrow.com/blog/feedback-funnel.md) - [360 Performance Review: Everything You Need to Know](https://surveysparrow.com/blog/360-performance-review.md) - [11 Cutting-Edge Methods to Revolutionize Customer Experience Technology](https://surveysparrow.com/blog/customer-experience-technology-2.md) - [50+ Questions to Ask a Prospective Business Partner [Free Template]](https://surveysparrow.com/blog/questions-to-ask-a-prospective-business-partner.md) - [30+ Business Plan Questions & Step-By-Step Business Plan Guide](https://surveysparrow.com/blog/business-plan-questions.md) - [How To Create Video Storyboard: Step-By-Step Guide](https://surveysparrow.com/blog/how-to-create-video-storyboard-step-by-step-guide.md) - [Best Sales Productivity Tools to Boost Efficiency](https://surveysparrow.com/blog/best-sales-productivity-tools.md) - [Top 7 UserVoice Alternatives With Better Features + Pricing](https://surveysparrow.com/blog/uservoice-alternatives.md) - [Multiple Choice Questions: Types, Examples & Sample Questions](https://surveysparrow.com/blog/multiple-choice-questions.md) - [Harnessing AI: Transformative Strategies For Launching Your Startup](https://surveysparrow.com/blog/harnessing-ai-startup-success.md) - [5 Customer Retention Strategies & Examples from the World’s Best Brands](https://surveysparrow.com/blog/customer-retention-examples.md) - [Best Quizlet Alternatives You Must Try in 2024 (Free Tools Included)](https://surveysparrow.com/blog/quizlet-alternatives.md) - [10 Tell-tale Signs Of A Bad Customer Feedback Software](https://surveysparrow.com/blog/10-tell-tale-signs-of-a-shoddy-customer-feedback-software.md) - [How to Interpret the Results from Your Customer Satisfaction Survey](https://surveysparrow.com/blog/how-to-interpret-the-results-from-your-customer-satisfaction-survey.md) - [All The Best 12 Exit Interview Questions You Should be Asking!](https://surveysparrow.com/blog/all-the-best-12-exit-interview-questions-you-should-be-asking.md) - [How To set Up The Perfect Work From Home Office: Office Setup At Home](https://surveysparrow.com/blog/office-setup-at-home.md) - [6 Metrics Chief Customer Officers Care About & How to Impact Them](https://surveysparrow.com/blog/cco-metrics.md) - [You Won't Believe How These 9 Survey Incentives Exploded Our Sales](https://surveysparrow.com/blog/9-ways-to-use-survey-incentives-to-boost-sales.md) - [18 Quiz questions and Examples to Inspire Your Own](https://surveysparrow.com/blog/quiz-examples.md) - [The Role of 360 Degree Coaching in Leadership Development](https://surveysparrow.com/blog/360-degree-coaching.md) - [Top 11 Employee Experience Management Software of 2024](https://surveysparrow.com/blog/top-employee-experience-management-software.md) - [6 Major Mistakes to Avoid When Managing a Work From Home Team](https://surveysparrow.com/blog/6-major-mistakes-to-avoid-when-managing-a-work-from-home-team.md) - [Employee Experience Management: The What, Why, and How](https://surveysparrow.com/blog/employee-experience-management.md) - [Evaluating Employee Performance: A Quick Guide](https://surveysparrow.com/blog/evaluating-employee-performance.md) - [60+ Must Ask 360 Review Questions For Performance Evaluation](https://surveysparrow.com/blog/360-review-questions.md) - [10 Birdeye Alternatives For 2024](https://surveysparrow.com/blog/birdeye-alternatives.md) - [9 Team Building Exercises For Work That You'll Want To Steal!](https://surveysparrow.com/blog/9-team-building-exercises-for-work-that-youll-want-to-steal.md) - [How to Make a GIF: A Beginner's Guide to Creating GIFs like a Pro!](https://surveysparrow.com/blog/how-to-make-a-gif.md) - [How to Measure Customer Experience: A Complete Guide](https://surveysparrow.com/blog/customer-experience-measurement.md) - [The Ultimate Guide to Customer Experience Workshops](https://surveysparrow.com/blog/customer-experience-workshop.md) - [How to Make Google Forms Anonymous: A Comprehensive Guide](https://surveysparrow.com/blog/how-to-make-google-forms-anonymous.md) - [Typeform vs Formstack: Choosing the Right Online Form Builder](https://surveysparrow.com/blog/typeform-vs-formstack.md) - [15 Tips for Fostering Positive Customer Experiences](https://surveysparrow.com/blog/positive-customer-experience.md) - [Top 5 Alternatives to Net Promoter Score for Improved CX](https://surveysparrow.com/blog/alternatives-to-net-promoter-score.md) - [Top 5 Tools For Market Analysis | Market Analysis Tools & Software (Free and Paid)](https://surveysparrow.com/blog/market-analysis-tools.md) - [Employee Pulse Surveys: The 6 Types of Questions That Should Go Straight Into It](https://surveysparrow.com/blog/questions-employee-pulse-surveys.md) - [How To Use Likert Scale in Online Surveys: Ultimate Guide](https://surveysparrow.com/blog/likert-scale.md) - [Program Satisfaction Survey Blueprint: From Questions to Actionable Insights](https://surveysparrow.com/blog/program-satisfaction-survey.md) - [How to Build Warm Relationships With Potential Customers via Cold Outreach](https://surveysparrow.com/blog/how-to-build-warm-relationships-with-potential-customers-via-cold-outreach.md) - [10 Customer Retention Tips that Guarantee Your Customer Will Come Back To You](https://surveysparrow.com/blog/10-customer-retention-tips-that-guarantee-your-customer-will-come-back-to-you.md) - [How Can Big Data Improve Customer Experience?](https://surveysparrow.com/blog/how-can-big-data-improve-customer-experience.md) - [Metaverse Marketing: Things Marketers Need To Know](https://surveysparrow.com/blog/metaverse-marketing.md) - [How to Insert a Checkbox in Excel (New and Old Method Explained)](https://surveysparrow.com/blog/how-to-insert-checkbox-in-excel.md) - [The Four Major Stages of a Product Life Cycle: A Comprehensive Guide](https://surveysparrow.com/blog/stages-of-a-product-life-cycle.md) - [Top 5 Customer Service Trends for 2025](https://surveysparrow.com/blog/customer-service-trends.md) - [What is Gantt Chart | A Comprehensive Guide](https://surveysparrow.com/blog/gantt-chart-a-comprehensive-guide.md) - [Top 10 Recruiting Metrics that Every Manager Should Know](https://surveysparrow.com/blog/top-recruitment-metrics.md) - [The Average Customer Retention Rate By Industry](https://surveysparrow.com/blog/heres-something-didnt-know-average-customer-retention-rate-industry.md) - [9 Tips to Devise the Best Customer Loyalty Programs in 2018](https://surveysparrow.com/blog/9-tips-to-devise-the-best-customer-loyalty-programs-in-2018.md) - [5 Types of Biases in Market Research and How to Avoid Them](https://surveysparrow.com/blog/types-market-research-bias-to-avoid.md) - [Announcing New Features; SurveySparrow Just Got Better!](https://surveysparrow.com/blog/announcing-new-features.md) - [10 Best Income Survey Questions to Use When Asking About Finances (+ Example)](https://surveysparrow.com/blog/income-survey-questions.md) - [We are Giving Away Bitcoins, Lifetime Accounts, and T-shirts. Want Some?](https://surveysparrow.com/blog/giveaway.md) - [10 Employee Retention Strategies That Matter](https://surveysparrow.com/blog/10-employee-retention-strategies-that-makes-all-the-difference.md) - [Announcing SurveySparrow Launch; Our Doors are Wide Open!](https://surveysparrow.com/blog/announcing-surveysparrow-launch.md) - [Announcing New Features: More Feathers in SurveySparrow’s Cap!](https://surveysparrow.com/blog/announcing-new-features-surveysparrow.md) - [5 Positive Work Environment Ideas That'll Make You Go Wow!](https://surveysparrow.com/blog/positive-work-environment-ideas.md) - [Cyber Monday 2017: We’re Giving Away 100 Premium Accounts for a Lifetime](https://surveysparrow.com/blog/cyber-monday-2017.md) - [7 Ways to Cut Down Your Customer Churn Rate](https://surveysparrow.com/blog/7-ways-to-cut-down-your-customer-churn-rate.md) - [How to Improve Customer Experience? Here’re 8 Surefire Ways!](https://surveysparrow.com/blog/improve-customer-experience-8-surefire-ways.md) - [5 Customer Experience Conferences You Shouldn't Miss in 2024](https://surveysparrow.com/blog/5-customer-experience-conferences-2018.md) - [How to Manage Google Reviews the Easy Way](https://surveysparrow.com/blog/how-to-manage-google-reviews.md) - [7 Ways You Can Enhance Customer Experience. Keep That Habit Going!](https://surveysparrow.com/blog/7-ways-you-can-enhance-customer-experience-keep-that-habit-going.md) - [Customer Journey Map: Meaning, Types and Benefits](https://surveysparrow.com/blog/how-to-create-your-customer-journey-map-from-scratch.md) - [Ideal Proxies For Surveys](https://surveysparrow.com/blog/proxies-for-surveys.md) - [A Definitive Guide to Finding Customer Pain Points in 2024](https://surveysparrow.com/blog/guide-finding-customer-pain-points.md) - [12 Tips For Exceptional Omnichannel Customer Experience](https://surveysparrow.com/blog/12-tips-you-cannot-miss-if-you-wish-to-offer-an-omnichannel-customer-experience.md) - [How to Set up a Home Office: A Guide to Work from Home Effectively](https://surveysparrow.com/blog/how-to-set-up-a-home-office-guide.md) - [A Beginner’s Guide to Patient Satisfaction Survey](https://surveysparrow.com/blog/beginners-guide-patient-satisfaction-survey.md) - [Why Measuring Employee Engagement Is a Matter Of Life And Death In Your Business!](https://surveysparrow.com/blog/why-measuring-employee-engagement-is-a-matter-of-life-and-death-in-your-business.md) - [Generative AI vs Predictive AI: Exploring Key Distinctions and Applications](https://surveysparrow.com/blog/generative-ai-vs-predictive-ai.md) - [Zoho Desk Alternatives: Top 10 Help Desk Software for Customer Service](https://surveysparrow.com/blog/zoho-desk-alternatives.md) - [Close Ended Questions: Meaning, Types, and Examples](https://surveysparrow.com/blog/close-ended-questions.md) - [Top 20 HR Influencers List of 2024](https://surveysparrow.com/blog/top-hr-influencers.md) - [GDPR Compliance for SaaS Startups in Less Than 10 Minutes](https://surveysparrow.com/blog/gdpr-compliance-for-saas-startups.md) - [7 Secrets No One Will Tell You On How To Improve Customer Retention!](https://surveysparrow.com/blog/7-secrets-no-one-will-tell-you-on-how-to-improve-customer-retention.md) - [Ordinal Scale: Definition, Characteristics, and Benefits](https://surveysparrow.com/blog/ordinal-scale.md) - [Customer Effort Score! Hey, What's that New Jargon?](https://surveysparrow.com/blog/customer-effort-score-ces-explained.md) - [Why we launched our NPS platform!](https://surveysparrow.com/blog/why-we-launched-nps.md) - [The Marketing Research Process: Eight Key Steps for Informed Marketing Decisions](https://surveysparrow.com/blog/no-longer-hit-and-miss-the-ideal-marketing-research-process-is-here-to-nail-it.md) - [The 20 most common mistakes managers make when it comes to online feedback](https://surveysparrow.com/blog/20-common-mistakes-managers-make-comes-online-feedback.md) - [Developing a Customer Experience Strategy that'll Never Fail You!](https://surveysparrow.com/blog/developing-a-customer-experience-strategy-thatll-never-fail-you.md) - [Psychographic Segmentation: Definition, Examples, Categories](https://surveysparrow.com/blog/psychographic-segmentation.md) - [Employer Branding: 10 Smart Tips for a Successful Branding Strategy](https://surveysparrow.com/blog/improve-employer-branding.md) - [How can real-time customer feedback help you build a brand](https://surveysparrow.com/blog/how-real-time-customer-feedback-helps-you-build-a-brand.md) - [Why is everyone talking about closed loop feedback system? Why you should too!](https://surveysparrow.com/blog/closed-loop-feedback-system-to-build-brand.md) - [5 Good Customer Service Examples To Learn From](https://surveysparrow.com/blog/5-good-customer-service-examples-to-learn-from.md) - [12 Powerful Exit Interview Questions HR Pros Swear By](https://surveysparrow.com/blog/exit-interview-questions.md) - [8 Team Engagement Practices to Motivate Your Team Members](https://surveysparrow.com/blog/10-team-engagement-practices-to-motivate-your-team-members.md) - [How to Use Customer Feedback to Win More Business](https://surveysparrow.com/blog/customer-feedback-win-business.md) - [SurveySparrow Raises $1.4 Million in Seed Funding](https://surveysparrow.com/blog/surveysparrow-raises-seed-funding-prime-ventures-partners.md) - [Tasty new treats to sweeten up this October!](https://surveysparrow.com/blog/tasty-new-treats-sweeten-october.md) - [Keeping Your Brand Human: 7 'Old-School' Strategies to Make Your Customer Experience Top-Notch](https://surveysparrow.com/blog/strategies-to-make-your-customer-experience-top-notch.md) - [Jingle Bells, Twinkling Stars, Find Out What Our New Features Are!](https://surveysparrow.com/blog/jingle-bells-twinkling-stars.md) - [The Sparrows have moved to a Brighter, Sturdier Nest!](https://surveysparrow.com/blog/the-sparrows-moved-to-brighter-sturdier-nest.md) - [How to Create a Support Ticketing System the Easy Way](https://surveysparrow.com/blog/support-ticketing-system.md) - [Augmented Reality To Enhance Customer Experience](https://surveysparrow.com/blog/augmented-reality-customer-experience.md) - [Top 10 Customer Experience Management Software in 2024](https://surveysparrow.com/blog/top-10-customer-experience-management-software-2019.md) - [Personalizing Customer Experience - An Interview with Jeanne Bliss](https://surveysparrow.com/blog/interview-jeanne-bliss.md) - [6 Common Mistakes in Survey Questions That You should Avoid](https://surveysparrow.com/blog/common-mistakes-in-survey-questions.md) - [Exploring Customer Journey Mapping - An Interview with Jim Tincher](https://surveysparrow.com/blog/jim-tincher-interview.md) - [Get Ahead of Your Business Competitors by Going Where They Won’t](https://surveysparrow.com/blog/get-ahead-of-business-competitors.md) - [SurveySparrow Named Leader of Winter 2020 in G2 Crowd Grid!](https://surveysparrow.com/blog/surveysparrow-leader-winter-2020-g2-crowd.md) - [Sparrow Chirps ‘More New Features’ This Summer!](https://surveysparrow.com/blog/sparrow-chirps-new-features-summer.md) - [Top 10 Digital Marketing Metrics to Track in 2024](https://surveysparrow.com/blog/digital-marketing-metrics.md) - [Ever thought of Amping Up Surveys through Video? Well, We have and We can!](https://surveysparrow.com/blog/newest-addition-video-survey.md) - [How to Use Anonymous Surveys to Collect Sensitive Data](https://surveysparrow.com/blog/collecting-personal-data-anonymous-surveys.md) - [Customer Experience Success: 4 Ways To Measure Yours!](https://surveysparrow.com/blog/customer-experience-success-4-ways-measure.md) - [What does Sparrow Sing This Sparkly September!](https://surveysparrow.com/blog/sparrow-sing-sparkly-september.md) - [15 company culture ideas: The best, worst and the quirkiest we’ve seen!](https://surveysparrow.com/blog/15-company-culture-ideas-best-worst-weirdest-weve-seen.md) - [Hear us out when we say this: Kaizen continuous improvement is 'the' way!](https://surveysparrow.com/blog/why-kaizen-continuous-improvement-is-the-best-process.md) - [November brings in newest additions that we're thankful for!](https://surveysparrow.com/blog/november-brings-newest-additions-thankful.md) - [How to Write a Cover Letter: A Complete Guide for 2024](https://surveysparrow.com/blog/how-to-write-a-cover-letter-guide.md) - [A sprinkle of features to make your Feb fab!](https://surveysparrow.com/blog/february-2019-surveysparrow-feature-updates.md) - [Why should you use the Cross Tabulation survey analysis](https://surveysparrow.com/blog/why-use-cross-tabulation-survey-analysis.md) - [The Ultimate Guide for a Complete Product Experience](https://surveysparrow.com/blog/guide-product-experience.md) - [Creating a Survey: 15 Tips For What Not To Do](https://surveysparrow.com/blog/tips-for-creating-surveys.md) - [Mastering the Art of Customer Experience Transformation: A Comprehensive Guide](https://surveysparrow.com/blog/customer-experience-transformation.md) - [Mastering the Multi-Step Form: Quick Creation, Benefits and Examples](https://surveysparrow.com/blog/multi-step-form.md) - [7 Myths about Client Satisfaction Surveys You Should Know](https://surveysparrow.com/blog/7-myths-about-client-satisfaction-surveys-you-should-know.md) - [How to Write a Resume to Grab your Dream Job](https://surveysparrow.com/blog/how-to-write-a-resume.md) - [7 Employee recognition ideas that'll work like a charm!](https://surveysparrow.com/blog/7-employee-recognition-ideas-thatll-work-like-a-charm.md) - [11 Best Social Media Management Tools of 2025](https://surveysparrow.com/blog/best-social-media-management-tools.md) - [Learning More About Your Customers: 4 Tactics You Must Try!](https://surveysparrow.com/blog/learning-more-about-your-customers-4-tactics-you-must-try.md) - [Customer Retention Metrics: 5 Metrics, KPIs & How to Measure Them](https://surveysparrow.com/blog/customer-retention-metrics.md) - [Customer Experience Roadmap: A 5-Step Comprehensive Guide](https://surveysparrow.com/blog/customer-experience-roadmap.md) - [What is a survey? All about why you should invest in quality customer surveys!](https://surveysparrow.com/blog/what-is-a-survey-reasons-to-invest-in-quality-customer-surveys.md) - [With Our New Features, Fly High This July](https://surveysparrow.com/blog/new-features-fly-high-july.md) - [7 Reasons to Invest in Customer Experience in 2024 (CX)](https://surveysparrow.com/blog/reasons-to-invest-in-customer-experience.md) - [Facebook Ad Size and Specification: The Complete Guide for 2020](https://surveysparrow.com/blog/facebook-ad-size-specification-guide.md) - [What is Customer Relationship Management (CRM): The Ultimate Beginner's Guide!](https://surveysparrow.com/blog/what-is-customer-relationship-management-crm-the-ultimate-beginners-guide.md) - [8 Crucial Work From Home tips all managers must adopt](https://surveysparrow.com/blog/crucial-work-from-home-tips-managers-must-adopt.md) - [Qualtrics vs Google Forms: Which Is Right for You?](https://surveysparrow.com/blog/qualtrics-vs-google-forms.md) - [20+ Best CRM Software of 2024: Everything You Need to Know](https://surveysparrow.com/blog/best-crm-software.md) - [What is Customer Advocacy & 10 Reasons Why It Matters](https://surveysparrow.com/blog/10-reasons-why-customer-advocacy-matters.md) - [Measuring Job Satisfaction: Hidden Metrics Most Companies Miss](https://surveysparrow.com/blog/measuring-job-satisfaction.md) - [Customer Experience Metrics: What Are They & How to Measure Them](https://surveysparrow.com/blog/customer-experience-metrics.md) - [What Is Market Positioning Strategy?](https://surveysparrow.com/blog/market-positioning-strategy.md) - [SurveySparrow has Blossomed out of the Zapier-Beta Cocoon](https://surveysparrow.com/blog/surveysparrow-blossomed-zapier-beta-cocoon.md) - [SurveySparrow Ranks Tenth in the Top 20 Survey Software List by Capterra!](https://surveysparrow.com/blog/surveysparrow-ranks-tenth-in-the-top-20-survey-software-list-by-capterra.md) - [The 2020 Beginner's Guide for Net Promoter Score Calculation](https://surveysparrow.com/blog/net-promoter-score-calculation-guide.md) - [17 Ways How You Can Go 40% Higher Than Your Average Survey Response Rate!](https://surveysparrow.com/blog/17-ways-how-you-can-go-40-higher-than-your-average-survey-response-rate.md) - [5 Ways SurveySparrow’s Partnership with Rybbon Helps Boost Your Survey Response Rates](https://surveysparrow.com/blog/5-ways-surveysparrows-partnership-with-rybbon-helps-boost-your-survey-response-rates.md) - [Autumn arrives with a dash of the newest features!](https://surveysparrow.com/blog/autumn-arrives-dash-newest-features.md) - [How to raise your brand as a religion with a good customer experience platform!](https://surveysparrow.com/blog/raise-brand-to-religion-with-customer-experience-platform.md) - [10 Inspiring Customer Experience Quotes to Drive Business Success](https://surveysparrow.com/blog/customer-experience-quotes.md) - [Social Media Intelligence Framework: Building Effective Monitoring Systems](https://surveysparrow.com/blog/social-media-intelligence.md) - [Turning Survey Data into Powerful Narratives: The Art of Data Storytelling](https://surveysparrow.com/blog/turning-survey-data-into-narratives.md) - [As ‘19 comes knockin’ on our doors](https://surveysparrow.com/blog/19-comes-knockin-doors.md) - [How to Return to Work After COVID-19 Lockdown : Guidelines and Precautions](https://surveysparrow.com/blog/covid-19-return-to-work-guidelines.md) - [Support Tickets vs Service Requests: Which One Do You Actually Need?](https://surveysparrow.com/blog/support-tickets-vs-service-requests.md) - [Competitive Analysis Survey: Why Competitive Research is Worth Your Time](https://surveysparrow.com/blog/competitive-analysis-survey-competitive-research-worth-time.md) - [Halloween Haunted House Escapade: 2019](https://surveysparrow.com/blog/halloween-haunted-house-escapade.md) - [How to Use Hashtags in Facebook, Instagram and Twitter : A Beginner's Guide](https://surveysparrow.com/blog/how-to-use-hashtags-facebook-instagram-twitter-guide.md) - [What Makes Online Surveys The Best Of Field Research Methods](https://surveysparrow.com/blog/field-research-methods-survey-tool.md) - [The Beginner's Guide to Employee Feedback Surveys](https://surveysparrow.com/blog/beginners-guide-employee-feedback-surveys.md) - [They’re not the same! 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