# Whafix > Whatfix is an enterprise digital adoption platform (DAP) that empowers organizations to deliver in-app guidance and contextual support across web, desktop, and mobile applications — driving user adoption, enhancing productivity, and reducing support costs. With Whatfix, enterprises can build no-code, personalized user experiences such as product tours, interactive walkthroughs, tooltips, onboarding checklists, and self-help widgets — all embedded directly within their software tools. The platform also includes robust analytics to uncover user behavior insights and optimize engagement across every step of the digital journey. - [Whatfix - Digital Adoption Platform and Analytics](https://whatfix.com/): With Whatfix, support users in the flow of work with contextual in-app guidance and proactive self-support to drive user adoption and achieve business outcomes - [See Whatfix in Action - Whatfix](https://whatfix.com/request-whatfix-in-action/): Discover the power of Whatfix's intuitive platform with a personalized demo. Request a demo now and unlock the full potential of your digital tools - [Why Enterprises Trust Whatfix for their Digital Adoption - Whatfix](https://whatfix.com/why-whatfix/): Whatfix is trusted by companies of all sizes, from multinational Fortune 500 companies to SaaS-based product companies for their digital adoption needs. Whatfix digital guidance makes your employees proficient users of your enterprise applications. - [Whatfix for Performance Support](https://whatfix.com/solutions/performance-support/): Enable employees with contextual in-app guidance and proactive performance support, unlocking efficiency and productivity. - [Compare Whatfix](https://whatfix.com/compare/): Compare Whatfix to other DAPs to see why Whatfix is the best digital adoption platform vs. DAP vendors like WalkMe, Pendo, and Appcues. - [Analyst Reports - Whatfix](https://whatfix.com/resources/analyst-reports/) - [Press Releases - Whatfix](https://whatfix.com/newsroom/) - [Whatfix Blog | Content on Driving Digital Adoption](https://whatfix.com/blog/): Whatfix's blog delivers the best new content on topics such as employee experience (EX), customer experience (CX), and user experience (UX). - [What Is Digital Transformation? Overview, Why, & How - Whatfix](https://whatfix.com/digital-transformation/): Digital transformation is the process of transforming legacy, outdated applications and processes with cloud technologies & digital workflows. - [Best Digital Adoption Podcast | Whatfix](https://whatfix.com/resources/podcasts/): The Digital Adoption Show hosts luminaries and thought leaders in HR and L&D to talk about the strategies that work, inspiring stories of execution and growth, and how they exceptionally accelerate digital adoption! - [Whatfix for Banking](https://whatfix.com/solutions/digital-banking/): Accelerate user adoption, analyze usage, and maximize the ROI of your Banking applications with Whatfix’s in-app guidance and analytics. - [Whatfix for User Adoption](https://whatfix.com/solutions/user-adoption/): Increase user adoption with contextual training, in-app task assistance, proactive self-support, and learning in the flow of work. - [Whatfix named as Customers' Choice in 2024 Gartner Report](https://whatfix.com/resources/analyst-reports/whatfix-named-as-a-customers-choice-in-2024-gartner-voice-of-the-customer-report/) - [Whatfix for eLearning](https://whatfix.com/solutions/elearning/): Effectively train your employees with guided onboarding, sandbox training, in-app task assistance, and support in the flow of work. - [Explore All Solutions | Whatfix](https://whatfix.com/solutions/): Explore our solutions to driving technology adoption for any application type, SaaS provider, industry, and use case. - [Webinars | Whatfix](https://whatfix.com/resources/webinars/): Register to join our upcoming live webinars, or listen to on-demand webinars at any time. - [Explore All Products | Whatfix](https://whatfix.com/products/): Explore our product offering to see why software clicks better with Whatfix - [Whatfix for CLM](https://whatfix.com/solutions/clm/): Accelerate user adoption, analyze usage, and maximize the ROI of your CLM implementation with Whatfix’s in-app guidance and analytics. - [Whatfix for ATS](https://whatfix.com/solutions/ats/): Accelerate user adoption, analyze usage, and maximize the ROI of your ATS implementation with Whatfix’s in-app guidance and analytics. - [What Is the Digital Workplace? Benefits, Challenges (2025)](https://whatfix.com/digital-workplace/): A digital workplace is an always-connected environment that provides access to everything employees need to work. It’s an understanding that work is a location-agnostic event that can happen any time. - [Product-Led Onboarding: 8 Best Practices (+Examples) - Whatfix](https://whatfix.com/blog/product-led-onboarding/): Explore the benefits of successful product-led onboarding with our comprehensive guide, with best practices, tips, and examples. - [About Us - Whatfix](https://whatfix.com/about-us/): Whatfix is an award winning SaaS-based platform launched in April 2013, that allows businesses create interactive guides on their web platforms. - [Awards and Recognitions - Whatfix](https://whatfix.com/awards/): Check out Whatfix's list of awards and recognitions. We take pride in being recognized by top industry experts for our innovative and efficient digital adoption solutions. Explore our accolades here. - [Whatfix for Source-to-Pay & Procurement Software](https://whatfix.com/solutions/s2p/): Accelerate user adoption, analyze usage, and maximize the ROI of your Source-to-Pay applications with Whatfix’s in-app guidance and analytics. - [How to Create Effective Product Tours in 2025](https://whatfix.com/product-tour/): Learn everything you need to know about building effective product tours for user onboarding, from which UI patterns to use to examples that drive activation, adoption, and retention - [Whatfix for CRM](https://whatfix.com/solutions/crm/): Accelerate user adoption, enable sellers with in-app guidance, analyze usage, and maximize ROI from CRM applications with Whatfix. - [Whatfix Named a Leader in The Forrester Wave™: Digital Adoption Platforms, Q4 2024 - Whatfix](https://whatfix.com/resources/analyst-reports/forrester-wave-digital-adoption-platforms-q4-2024/): Whatfix has been recognized as a Leader in The Forrester Wave™: Digital Adoption Platforms, Q4 2024. According to the report, “Whatfix is an excellent fit for companies seeking a holistic approach to solving digital adoption challenges.” Forrester’s 21-criterion evaluation of DAP providers identified the most significant players in the market, analyzing and scoring them based on their current offering, strategy, and market presence. This report helps technology executives assess how each vendor measures up, simplifying the selection of the right solution for their business. - [Whatfix for ERP](https://whatfix.com/solutions/erp/): Accelerate user adoption, analyze usage, and maximize the ROI of your ERP implementation with Whatfix’s in-app guidance and analytics. - [Unlocking Innovation with Whatfix AI](https://whatfix.com/ai/): Harness the power of AI for business innovation. Whatfix AI empowers every user, automates tasks, and unlocks data-driven insights for a competitive edge. - [Whatfix Careers - Join Our Dynamic Team](https://whatfix.com/careers/): Discover exciting career opportunities at Whatfix. Join our dynamic team and help shape the future of enterprise software. - [Whatfix for Public Sector & Federal Agencies](https://whatfix.com/solutions/public-sector/): With Whatfix for Public Sector, accelerate government transformation and enable federal employees to use modern software, driving efficiency. - [Whitepapers | Whatfix](https://whatfix.com/resources/whitepapers/) - [Whatfix | Product Analytics Software](https://whatfix.com/products/product-analytics/): Whatfix Product Analytics empowers teams with a no-code event-tracking solution to analyze end-user behavior and product usage to make data-driven decisions. - [How to Create Interactive Walkthroughs: Examples (2025)](https://whatfix.com/interactive-walkthrough/): Learn everything you need to know about Interactive Walkthroughs and how to use Interactive Walkthroughs with SaaS products. - [Transforming Innovation with Whatfix](https://whatfix.com/innovation/userization/): Explore the power of userization in innovation with Whatfix. Discover how to enhance user experiences and drive innovation in your organization. - [User Onboarding Software - Whatfix](https://whatfix.com/solutions/user-onboarding/): All-in-one user onboarding software to enable new users and drive retention with personalized in-app guidance and self-service experiences. - [Terms of Service - Whatfix](https://whatfix.com/terms-of-service/): These T&C are for customers not signing an agreement at the time of purchasing License. Clients entering into a seperate agreement at the time of purchasing License will be governed by the Terms in that agreement. - [Whatfix Security - Your Security Is Our Priority](https://whatfix.com/trust/): At Whatfix, we prioritize the security of our products and services. Learn more about our commitment to safeguarding customer information and our best-in-class technologies and processes for ensuring data security. - [Whatfix Mirror | Simulated Software Training](https://whatfix.com/products/mirror/): Easily create simulated software training experiences with Whatfix Mirror for hands-on software training. - [37+ Uses Cases for a Digital Adoption Platform (DAP) - Whatfix](https://whatfix.com/blog/dap-use-cases/): Explore direct use cases of Whatfix's digital adoption platform, enabling organizations to improve CRM, HCM, and other application workflows. - [FAQ - Whatfix](https://whatfix.com/support/faq/): Here you can find all the frequently asked questions (FAQ) from the customers of Whatfix. - [Whatfix for Insurance](https://whatfix.com/solutions/insurance/): Accelerate user adoption, analyze usage, and maximize the ROI of your Insurance applications with Whatfix’s in-app guidance and analytics. - [Whatfix – Digital Adoption Platform und Analysefunktionen](https://whatfix.com/de/): Die interaktive Digital Adoption Platform und die Analysefunktionen von Whatfix ermöglichen Mitarbeitenden die Nutzung von kontextbezogenen Benutzererfahrungen, Schritt-für-Schritt-Anleitungen, Self-Help-Support und Analysen des Benutzerverhaltens, um die digitale Akzeptanz von Desktop-, Mobil- und Webanwendungen zu fördern. - [Whatfix for Higher Education Institutions](https://whatfix.com/solutions/education/): With Whatfix for Higher Education, support end-users in the flow of work, maximize technology usage, and create frictionless workflows for admins, faculty, and students. - [Whatfix for Pharma & Life Sciences](https://whatfix.com/solutions/pharma-and-lifesciences/): Accelerate user adoption, analyze usage, and maximize the ROI of your Pharma & Life Sciences applications with Whatfix’s in-app guidance and analytics. - [What Is Change Management? Benefits, Principles (2025)](https://whatfix.com/change-management/): Change management is the process of planning, implementing, and solidifying changes in an organization. This process can look different based on the type of change you are conducting. - [Resources Archive - Whatfix](https://whatfix.com/resources/) - [eBooks | Whatfix](https://whatfix.com/resources/ebooks/) - [Whatfix | Digital Adoption Platform](https://whatfix.com/products/digital-adoption-platform/): Enable technology end-users with contextual in-app guidance and moment-of-need support to drive business outcomes and software ROI with the Whatfix Digital Adoption Platform. - [Whatfix for Financial Services](https://whatfix.com/solutions/financial-services/): Whatfix for Financial Services enables advisors, agents, and analysts to work more efficiently, reduce risk, and adapt to market conditions. - [Customer Success Stories | Whatfix](https://whatfix.com/resources/case-studies/): We go above and beyond to add value to our customers and every employee ties their role to our customers’ success. This sets us apart. - [What Is a Digital Adoption Platform? - Whatfix](https://whatfix.com/digital-adoption-platform/): Discover the power of a digital adoption platform, DAP features, and common use cases from user onboarding, performance support, and more. - [Videos Archives - Whatfix](https://whatfix.com/resources/videos/) - [What Is Digital Adoption? 8 Strategies to Enable Users](https://whatfix.com/digital-adoption/): Digital adoption enables users to accelerate proficiency and fully utilize technology to drive maximum ROI from enterprise software. - [Request Trial - Whatfix](https://whatfix.com/request-trial/): Request a free trial of Whatfix and experience our powerful digital adoption platform. Improve user onboarding and productivity today. - [Whatfix for HCM](https://whatfix.com/solutions/hcm/): Accelerate user adoption, analyze usage, and maximize the ROI of your HCM applications with Whatfix’s in-app guidance and analytics. - [Whatfix for Employee Onboarding](https://whatfix.com/solutions/employee-onboarding/): Scale new employee onboarding programs with contextual learning experiences in the flow of work. - [Privacy Policy - Whatfix](https://whatfix.com/privacy-policy/) - [How to Upskill Employees: Best Practices, Methods](https://whatfix.com/blog/upskilling-your-workforce/): Upskilling equips employees with digital technologies and helps them stay ahead of competition. Here's how to build effective upskilling for your workforce - [Whatfix for AI Adoption](https://whatfix.com/solutions/ai-adoption/): Accelerate adoption of GenAI technologies with in-app guidance and user support in the flow of work, maximizing technology ROI with Whatfix. - [Sign In - Whatfix](https://whatfix.com/sign-in/) - [COE - Whatfix](https://whatfix.com/center-of-excellence/) - [Performance Support Systems: Overview, Best Tools, Tips (2024)](https://whatfix.com/performance-support-system/): Provide just-in-time training to help users achieve optimum performance with performance support systems. - [Whatfix for Digital Transformation](https://whatfix.com/solutions/digital-transformation/): Take a people-first approach to digital transformation by enabling end-users with in-app guidance and self-support, enabling organizations to maximumize technology ROI. - [What Is In-App Guidance? (+Benefits, Examples)](https://whatfix.com/blog/in-app-guidance/): In-app guidance is a combination of resources that assist users through product onboarding via interactive walkthroughs, tooltips, self-help widgets, etc. - [What Is an IT Roadmap? (+Benefits, Examples, Tools) - Whatfix](https://whatfix.com/blog/it-roadmap/): Learn more about how a clearly defined IT roadmap helps to prevent workflow disruptions and maintains stable operations. - [How to Develop an Effective Training Program (2025)](https://whatfix.com/blog/effective-training-program/): Here's a 7-step checklist for you to create effective training programs for your employees to help them reach their full potential. - [Unlocking the Full Potential of Users Through Userization and DAPs - Whatfix](https://whatfix.com/resources/analyst-reports/unlocking-the-full-potential-of-users-through-userization-and-daps/): Userization is the idea of making software work for each individual user, the way they need i it to. It is about making technology more accessible for the user. Userization makes it simple and intuitive for the user to act, collaborate, and complete tasks in a seamless manner. According to Everest, “Userization focuses on making technology user-centric, rather than making people technology proficient.” - [Whatfix and Deloitte India Forge Strategic Alliance to Accelerate Adoption of Digital Solutions for Indian Enterprises - Whatfix](https://whatfix.com/newsroom/press-releases/whatfix-and-deloitte-india-forge-strategic-alliance/): Whatfix, the global digital adoption platforms (DAP) leader, has been recognized as a Customers’ Choice in the Gartner report. This distinction placed Whatfix in the top-right section of Peer Insights Quadrant, the only DAP vendor that received this recognition. - [How to Create Step-by-Step Instructional Guides (2025)](https://whatfix.com/blog/step-by-step-instructions/): Learn how to create step-by-step instructions, guides, and tutorials, as well as benefits and use cases of step-by-step process guides. - [What Is Feature Discovery? Challenges, Example (2025) - Whatfix](https://whatfix.com/blog/feature-discovery/): Feature discover is surfacing new features to showcase their capabilities to users. We breakdown benefits and challenges of feature discovery - [What Is Microlearning? Examples, Best Practices](https://whatfix.com/blog/microlearning-examples/): See how enterprises are adopting a microlearning approach to learning and development with examples, best practices, benefits, and more. - [The CRM Transformation Process From Legacy Systems](https://whatfix.com/blog/crm-transformation/): Discover why CRM transformation is vital, potential hurdles you may face, and strategies for overcoming them for a successful overhaul. - [User Flow Analysis: 7 Causes of UX Path Issues](https://whatfix.com/blog/user-path-analysis/): A user path analysis uncovers UX issues in your flows that cause user friction, dropoff, and churn. Learn how to conduct a user flow analysis. - [User Onboarding Archives - The Whatfix Blog | Drive Digital Adoption](https://whatfix.com/blog/category/user-onboarding/): Explore user onboarding best practices, resources, trends, emerging tech, and more in our new user onboarding content and resource library. - [What Is Knowledge Management? Use Cases, Challenges](https://whatfix.com/blog/knowledge-management/): Knowledge Management is the practice of capturing your organization's knowledge and putting that information into practice. Learn more now. - [Data-Driven DAP - Whatfix](https://whatfix.com/resources/videos/data-driven-dap/) - [Old Mutual Transformed Its Advisor Experience With In-App Guidance](https://whatfix.com/resources/case-studies/old-mutual/): Old Mutual improved advisor efficiency and cut support calls with Whatfix’s in-app guidance and self-service support into its custom advisor platforms. - [How to Collect End-User Feedback (Best Practices) - Whatfix](https://whatfix.com/blog/end-user-feedback/): This article discusses end-user feedback, metrics to track, and best practices for collecting quality feedback. - [Change Management Archives - The Whatfix Blog | Drive Digital Adoption](https://whatfix.com/blog/category/change-management/): Explore change management best practices, resources, trends, and more across our organizational change and related content library. - [Content Lifecycle Management with Whatfix - Whatfix](https://whatfix.com/resources/videos/content-lifecycle-management-with-whatfix/) - [Compare Whatfix vs. Pendo](https://whatfix.com/compare/whatfix-vs-pendo/): Compare Whatfix to Pendo to see why Whatfix is the best DAP and analytics provider based on functionality, features, and reviews. - [Skill Will Matrix: A Guide for Managers (+Free Template)](https://whatfix.com/blog/skill-will-matrix/): The Skill Will Matrix is a proven performance management tool used by managers use to assess current-state performance and identify high/low performers - [Lösungen - Whatfix](https://whatfix.com/de/solutions/) - [5 Best Spekit Alternatives & Competitors (2025)](https://whatfix.com/spekit-alternatives-competitors/): We compare the best alternatives and competitors to Spekit's digital adoption platforms with our comparison guide for buyers. - [Request Demo - Whatfix](https://whatfix.com/request-demo/mirror/): Discover the power of Whatfix's intuitive platform with a personalized demo. Request a demo now and unlock the full potential of your digital tools - [26 Best Call Center Software (2025) - Whatfix](https://whatfix.com/blog/call-center-software/): In this article, we define call center software, explore different types and features, and break down the best call center software vendors on the market. - [Whatfix Security – Ihre Sicherheit hat für uns Priorität](https://whatfix.com/de/trust/): Bei Whatfix steht die Sicherheit unserer Produkte und Dienstleistungen an erster Stelle. Erfahren Sie mehr über unser Engagement für den Schutz der Daten unserer Kunden und über unsere erstklassigen Technologien und Prozesse zur Gewährleistung der Datensicherheit. - [7 Best Pendo Alternatives & Competitors (2025)](https://whatfix.com/pendo-alternatives-competitors/): We explore the best Pendo alternatives and competitors, and show you why Whatfix is the right DAP alternative for you. - [Whatfix Addresses Assima’s Legal Claims, Reinforcing Its Commitment to Innovatio](https://whatfix.com/newsroom/announcements/whatfix-addresses-assimas-legal-claims-reinforcing-its-commitment-to-innovation/): Whatfix is a recognized leader in the Digital Adoption Platform (DAP) category, trusted by 750+ customers and 125+ partners across 40+ countries. With a strong commitment to innovation and enterprise transformation, Whatfix offers a comprehensive suite of products, including digital adoption, application simulation, and product analytics that enhance user adoption and productivity. The company has been named a Leader in The Forrester Wave™: DAP, Q4 2024 and recognized by Gartner, Everest Group, and other industry analysts for its innovation and impact across enterprises. - [Whatfix for Sales Team](https://whatfix.com/solutions/sales-professionals/): With Whatfix for Sales Teams, support sellers in the flow of work, maximize sales technology usage, and create frictionless CRM workflows. - [8 Examples of Digital Transformation Case Studies (2025)](https://whatfix.com/blog/digital-transformation-examples/): Here are the 8 best digital transformation examples & case studies to help you strategize for your transformation initiatives. - [Is Salesforce In-App Guidance Your Best Bet for Driving User Adoption and Engagement? - Whatfix](https://whatfix.com/resources/webinars/is-salesforce-in-app-guidance-your-best-bet-for-driving-user-adoption-and-engagement/) - [Whatfix for ATS](https://whatfix.com/de/solutions/ats/): Accelerate user adoption, analyze usage, and maximize the ROI of your ATS implementation with Whatfix’s in-app guidance and analytics. - [What Is a Digital Adoption Platform? - Whatfix](https://whatfix.com/de/digital-adoption-platform/): Discover the power of a digital adoption platform, DAP features, and common use cases from user onboarding, performance support, and more. - [The Ultimate Employee Onboarding Guide: Steps, Benefits & Free Template](https://whatfix.com/blog/employee-onboarding-process/): An employee onboarding process gives new employees the knowledge, tools, and relationships they need to be productive in their new job role. - [What Is a Change Advisory Board? Best Practices, Benefits - Whatfix](https://whatfix.com/blog/change-advisory-board/): A Change Advisory Board (CAB) is a formal committee that guides the management of change initiatives related to IT infrastructure & processes - [How Change Feedback Reduces End-User Resistance - Whatfix](https://whatfix.com/blog/change-feedback/): Change feedback refers to the process of collecting and evaluating the input and opinions of change initiatives from people within your organization - [20 Best Software Documentation Tools in 2025](https://whatfix.com/blog/software-documentation-tools/): Simplify software documentation with tools that support automation, collaboration, and real-time updates for seamless workflows. - [Produkt - Whatfix](https://whatfix.com/de/products/) - [Digital Transformation in Government: Challenges, Examples (2025)](https://whatfix.com/blog/digital-transformation-in-government/): Digital transformation in the public sector supports governments in provide better citizen and business experience and support. - [Learning in the Flow of Work: The Future of L&D](https://whatfix.com/blog/learning-in-the-flow-of-work/): Learning in the flow of work refers to the integration of learning activities and resources directly into the daily workflows of employees. - [Agile Change Management: Overview, Principles, Best Practices (2025)](https://whatfix.com/blog/agile-change-management/): Agile approach to change management results in 98% rate of success & 60% more profit. Explore this post to create an actionable change strategy. - [8 Free Change Management Plan Templates (2025)](https://whatfix.com/blog/change-management-plan-template/): Organizational change is complicated, but creating a plan doesn’t have to be. Use our free change management plan templates today. - [Drive adoption across applications with DAP on OS](https://whatfix.com/products/digital-adoption-platform/os/): Whatfix DAP on OS lets you guide users, simplify info access, and deliver intrusive or subtle messages directly to their desktops. - [Whatfix for Salesforce](https://whatfix.com/solutions/salesforce/): Accelerate user adoption, analyze usage, and maximize the ROI of your Salesforce applications with Whatfix’s in-app guidance and analytics. - [Gamification in Corporate Training in 2025 (+Benefits, Examples)](https://whatfix.com/blog/gamification-in-training/): Gamified training incorporates gaming elements such as points and badges into training courses, putting a new spin on workplace learning. - [COE - Whatfix](https://whatfix.com/de/center-of-excellence/) - [How Digital Adoption Platforms Empower Product Managers - Whatfix](https://whatfix.com/resources/whitepapers/how-digital-adoption-platforms-empower-product-managers/) - [Digital Adoption in Banking: Benefits, Examples](https://whatfix.com/blog/digital-adoption-in-banking/): Digital adoption in banking refers to the process of integrating and utilizing digital technologies and solutions. - [Compare Whatfix vs. WalkMe](https://whatfix.com/compare/whatfix-vs-walkme/): Compare Whatfix to WalkMe to see why Whatfix is the best DAP and analytics provider based on functionality, features, and reviews. - [Product Ops Archives - The Whatfix Blog | Drive Digital Adoption](https://whatfix.com/blog/category/px-analysis/): Explore product & end-user behavioral analytics best practices, resources, trends, emerging tech, and more in our PX & user analysis content library. - [How To Drive Oracle End user Adoption To Maximize Your ROI - Whatfix](https://whatfix.com/resources/webinars/drive-oracle-end-user-adoption-and-maximize-your-roi/) - [8 Best HelpHero Alternatives & Competitors (2025) - Whatfix](https://whatfix.com/helphero-alternatives-competitors/): Explore the best HelpHero alternatives to find the right digital adoption platform to create in-app guidance and user onboarding experiences. - [Whatfix for L&D Professionals](https://whatfix.com/solutions/learning-and-training-professionals/): With Whatfix for L&D Teams, accelerate time-to-proficiency for new hires, enable upskilling in the flow of work, and reinforce learning with hands-on training. - [Whatfix Listed as Highest-Ranking DAP on 2023 Deloitte Technology Fast 500™ North America for Third Consecutive Year - Whatfix](https://whatfix.com/newsroom/press-releases/whatfix-listed-as-highest-ranking-dap-on-2023-deloitte-technology-fast-500-north-america-for-third-consecutive-year/): Whatfix, the global leader in digital adoption platforms (DAP), today announced it has ranked as the 286th Fastest-Growing Company in North America with a growth rate of 473% on the 2023 Deloitte Technology Fast 500™list. The Deloitte Technology Fast 500 is a ranking of the fastest-growing technology, media, telecommunications, life sciences, fintech, and energy tech companies in North America, now in its 29th year. - [Whatfix for CRM](https://whatfix.com/de/solutions/crm/): Accelerate user adoption, enable sellers with in-app guidance, analyze usage, and maximize ROI from CRM applications with Whatfix. - [What Is Digital Adoption? 8 Strategies to Enable Users](https://whatfix.com/de/digital-adoption/): Digital adoption enables users to accelerate proficiency and fully utilize technology to drive maximum ROI from enterprise software. - [Sales Ops Archives - The Whatfix Blog | Drive Digital Adoption](https://whatfix.com/blog/category/sales/): Explore sales enablement & training best practices, resources, trends, emerging tech, and more across our seller enablement content library. - [How Digital Adoption Solutions Enable Learning in the Flow of Work - Whatfix](https://whatfix.com/resources/webinars/fireside-chat-ama-learning-in-the-flow-of-work/) - [What Is HR Operations? (+Responsibilities, Roles, Goals)](https://whatfix.com/blog/hr-operations/): HR operations refer to the range of activities and processes that support the day-to-day functioning of the human resources department. - [LMS vs. DAP: Creating Better Employee Experiences - Whatfix](https://whatfix.com/resources/whitepapers/lms-vs-dap-creating-better-employee-experiences/) - [Whatfix-Preise – Wählen Sie den richtigen Tarif für Ihr Unternehmen](https://whatfix.com/de/pricing/): Informieren Sie sich über die Tarifsysteme für Whatfix und wählen Sie den für Ihr Unternehmen passenden Tarif aus. Buchen Sie eine persönliche Produktdemo und machen Sie den ersten Schritt auf dem Weg zu mehr Produktivität und Effizienz. - [9 Tips to Build a Customer Communication Strategy (2025)](https://whatfix.com/blog/customer-communication-strategy/): Customer communication strategies should be adopted as a business-wide strategy to improve customer communications. Here are some tips.. - [5 Best Oracle Guided Learning Alternatives & Competitors - Whatfix](https://whatfix.com/oracle-guided-learning-alternatives-competitors/): Exploring Oracle Guided Learning alternatives for driving user adoption? Explore the best DAP competitors to OGL now! - [10 Must-Haves When Choosing a Digital Adoption Platform Partner - Whatfix](https://whatfix.com/resources/whitepapers/how-to-choose-dap-vendor/) - [Out of the box Salesforce adoption and training methods that works! - Whatfix](https://whatfix.com/resources/webinars/salesforce-adoption-and-training-methods/) - [12 Best Procurement Software in 2025 - Whatfix](https://whatfix.com/blog/procurement-software/): In this buyer's guide, we explore the best procurement software, types of digital procurement systems, and things to consider when buying. - [Dismissals of Litigation with WalkMe](https://whatfix.com/newsroom/announcements/dismissals-of-litigation-with-walkme/): Whatfix, a global leader in digital adoption platforms (DAP), today confirmed the dismissal of two U.S.-based lawsuits that had originally been filed by WalkMe, a competing provider of digital adoption solutions. The parties to those lawsuits have resolved their respective claims and neither party has admitted to liability. - [How to Plan for a Software Migration: Best Practices - Whatfix](https://whatfix.com/blog/software-migration/): Discover effective strategies for seamless software migration, ensuring minimal downtime and enhanced performance during your transition. - [How to Achieve Digital Maturity in 2025 (+Models, Challenges)](https://whatfix.com/blog/digital-maturity/): Digital maturity directly impacts your operational efficiency and revenue. Explore this post to know how digital maturity drives transformation initiatives. - [How to Conduct a Skill Gap Analysis in 2025 (+Template)](https://whatfix.com/blog/skills-gap-analysis/): A skills gap analysis is used by HR and L&D teams to determine whether their workforce’s current skills meet the company’s needs. - [Mit Whatfix Innovation neu denken](https://whatfix.com/de/innovation/userization/): Erkunden Sie mit Whatfix die Möglichkeiten der Benutzerzentrierung bei Innovation. Entdecken Sie, wie Sie das Benutzererlebnis verbessern und Innovationen in Ihrem Unternehmen fördern können. - [Salesforce In-App Guidance (+Limitations, Alternatives)](https://whatfix.com/blog/salesforce-in-app-guidance/): Looking to improve Salesforce adoption? Explore this post to discover how in-app guidance can empower your sales team. - [How to Onboard & Train Field Service Workers - Whatfix](https://whatfix.com/blog/field-service-training/): Empower your field service workers with top-notch training techniques. Learn how with our expert guide. - [Whatfix for Mobile - Whatfix](https://whatfix.com/resources/videos/whatfix-for-mobile/) - [15 Minute Guide To Interactive Walkthroughs - Whatfix](https://whatfix.com/resources/ebooks/15-minute-guide-to-interactive-walkthroughs/) - [Whatfix Partner Program - Join Our Network Today!](https://whatfix.com/de/partners/): Discover the benefits of partnering with Whatfix! Join our partner program and get access to our powerful platform, extensive resources, and support from our expert team. - [Introduction to Mirror - Whatfix](https://whatfix.com/resources/videos/introduction-to-mirror/) - [9 Examples of Effective Change Management (2025)](https://whatfix.com/blog/change-management-examples/): Effectively managing change takes strong execution of a well-plan strategy. Here are 9 of the best organizational change management examples. - [Time-to-Value: How to Track & Reduce TTV](https://whatfix.com/blog/time-to-value/): Learn about the benefits of decreasing time to value, and get seven strategies you can use when onboarding new customers. - [Build vs. Buy for User Onboarding: What's Best? (2025) - Whatfix](https://whatfix.com/blog/build-vs-buy-user-onboarding/): Should product teams build a custom user onboarding experience or invest in a third-party user onboarding tool? We share pros & cons of each. - [How to Create Effective End-User Documentation (+Examples)](https://whatfix.com/blog/user-documentation/): Learn how to write end-user documentation that users actually find valuable, with examples and tools to create your product documentation. - [Ressourcen-Archiv – Whatfix](https://whatfix.com/de/resources/) - [Request Demo - Whatfix](https://whatfix.com/request-demo/product-analytics/): Discover the power of Whatfix's intuitive platform with a personalized demo. Request a demo now and unlock the full potential of your digital tools - [17 Best Applicant Tracking Systems (ATS) in 2025](https://whatfix.com/blog/applicant-tracking-systems/): An applicant tracking system is an enterprise software commonly used by human resources teams to automate and manage the hiring process. - [AI in User Onboarding: From Personalization to Optimization](https://whatfix.com/blog/ai-user-onboarding/): We explore how to use AI to create better and more scalable onboarding experiences, and strategies for doing it quickly and simply with Whatfix. - [Whatfix for Pharma & Life Sciences](https://whatfix.com/de/solutions/pharma-and-lifesciences/): Accelerate user adoption, analyze usage, and maximize the ROI of your Pharma & Life Sciences applications with Whatfix’s in-app guidance and analytics. - [Five Stage Framework for Salesforce Training and User Adoption - Whatfix](https://whatfix.com/resources/webinars/5-stage-framework-for-salesforce-training-and-adoption/) - [11 Tips to Better Manage Your Support Ticket Queue](https://whatfix.com/blog/ticket-queue-management/): Discover key steps to effectively manage your support ticket queue and improve response times, prioritization, and overall service. - [Digital Transformation of Higher Education in 2025 (+Examples)](https://whatfix.com/blog/digital-transformation-in-higher-education/): Higher education institutions are undergoing digital transformation to meet the evolving expectations and needs of students and faculty. - [Whitepapers | Whatfix](https://whatfix.com/resources/whitepapers/?page=2) - [What Is Process Documentation? Benefits, Examples (2025)](https://whatfix.com/blog/process-documentation/): Learn why process documentation is important and how to create useful documents for business processes to streamline organizational processes. - [What Is Simulation Training? (+Benefits, Examples)](https://whatfix.com/blog/simulation-training/): Simulation training is an effective training method that involves realistic, immersive replications of work processes, scenarios and tools. - [The Intersection of HR Change and Digital Adoption - Whatfix](https://whatfix.com/resources/webinars/the-intersection-of-hr-change-and-digital-adoption/) - [How to Create Helpful Handover Documentation (+Template)](https://whatfix.com/blog/handover-documentation/): Handover documentation refers to the essential or critical information that transfers a task, project, or job role from one person to another - [How to Create Interactive Walkthroughs: Examples (2025)](https://whatfix.com/de/interactive-walkthrough/): Learn everything you need to know about Interactive Walkthroughs and how to use Interactive Walkthroughs with SaaS products. - [6 Pillars of Organizational Health](https://whatfix.com/blog/organizational-health/): Organizational health looks at a company's ability to align on common business goals & communicate effectively. Read our guide to learn more. - [Nutzungsbedingungen - Whatfix](https://whatfix.com/de/terms-of-service/): Diese AGB gelten für Kunden, die zum Zeitpunkt des Lizenzkaufs keinen Vertrag unterzeichnen. Für Kunden, die zum Zeitpunkt des Lizenzerwerbs einen separaten Vertrag abschließen, gelten die Bedingungen dieses Vertrags. - [Levi Olmstead | Whatfix Author](https://whatfix.com/blog/author/levi-olmsteadwhatfix-com/) - [15 Best EHR Software for Healthcare Providers (2025)](https://whatfix.com/blog/ehr-software/): An EHR software is an electronic platform that hosts digital copies of a patient’s health records— including their diagnoses, prescriptions. - [Support Archives - The Whatfix Blog | Drive Digital Adoption](https://whatfix.com/blog/category/customer-success/): Explore customer support best practices, resources, trends, emerging tech, and more across our customer service & support content and resource library. - [18 Best Employee Training Methods & Techniques (2025)](https://whatfix.com/blog/employee-training-methods/): Identifying the best training method can be overwhelming for the L&D teams. Here is a list of 18 best employee training methods. - [Whatfix Awarded GEP’s Technology Partner of the Year 2024](https://whatfix.com/newsroom/announcements/whatfix-awarded-geps-technology-partner-of-the-year-2024/): Whatfix, a global leader among digital adoption platforms (DAPs), announced that it has been named the 2024 ‘Technology Partner of the Year’ by GEP, a leading provider in procurement and supply chain consulting, services, and software solutions. This coveted award recognizes the exceptional value Whatfix and GEP—a powerhouse in AI-powered procurement transformation—have co-created for their customers. - [How to Measure Product Usage in 2025 (+Metrics)](https://whatfix.com/blog/product-usage/): Product usage is the practice of analyzing data of how users interact with a product. Learn about the most popular product usage metrics now. - [15 Best Corporate Learning Management Systems (LMS) 2025](https://whatfix.com/blog/corporate-learning-management-systems/): Looking for the best corporate LMS in 2025? We’ve reviewed the top 15 learning management systems for corporate training. - [How to Create Customer Journey Maps (+Examples, Template)](https://whatfix.com/blog/user-journey-mapping/): Find out the benefits of user journey mapping for UX and product teams, and learn the steps for building your own journey map - [Whatfix Mirror | Schulung mit Softwaresimulation](https://whatfix.com/de/products/mirror/): Mit Whatfix Mirror können Sie auf einfache Weise Schulungen mit Softwaresimulation für die Praxis erstellen. - [How to Start an Onboarding Buddy Program (+Checklist)](https://whatfix.com/blog/onboarding-buddy/): Here is a checklist to help you create and launch a successful onboarding buddy program for your new hires. - [10 Key Digital Transformation Goals & Objectives (2025)](https://whatfix.com/blog/digital-transformation-objectives/): Maximize your digital transformation success by setting goals that improve efficiency, agility, and customer satisfaction. - [Scale Enterprise Success With Digital Adoption - Whatfix](https://whatfix.com/resources/whitepapers/scale-enterprise-success-with-digital-adoption/) - [Learning at Your Fingertips: Personalizing Worker Learning Engagement - Whatfix](https://whatfix.com/resources/webinars/learning-at-your-fingertips-personalizing-worker-learning-engagement/) - [14 Types of Employee Training Programs (+Benefits, Examples)](https://whatfix.com/blog/types-employee-training-programs/): Here are different types of employee training programs businesses conduct depending on the size, requirements, & activities of the workplace. - [How to Write SMART Goals in 5 Steps (+Template)](https://whatfix.com/blog/smart-goals/): SMART goals are targets set by managers for employees to work towards. SMART stands for specific, measurable, achievable, relevant, time-bound - [Privacy Policy - Whatfix](https://whatfix.com/de/privacy-policy/) - [OMRON Reduced Concur Claims Rejections With In-App Tutorials](https://whatfix.com/resources/case-studies/omron/): Discover how OMRON used in-app tutorials to guide employees through SAP Concur's expense management workflows, reducing claims rejections. - [Whatfix for Public Sector & Federal Agencies](https://whatfix.com/de/solutions/public-sector/): With Whatfix for Public Sector, accelerate government transformation and enable federal employees to use modern software, driving efficiency. - [Improve Employee Usage Engagement and Productivity With Digital Adoption Solutions](https://whatfix.com/resources/reports/improve-employee-usage-engagement-and-productivity-with-digital-adoption-solutions/): Whatfix has been mentioned by Gartner as a Sample Digital Adoption Solution Vendor in this report. According to Gartner, Digital Adoption Solution is strengthening its position in the market and is a pivotal technology, especially during the COVID-19 pandemic and afterward. DAS assists employees with the new and improved ways of working — complex business processes, infrequently performed tasks, change management activities and even light automation — to improve productivity and engagement. - [Press Releases - Whatfix](https://whatfix.com/de/newsroom/) - [Unlock the full value of Digital Transformation in Insurance with Digital Adoption - Whatfix](https://whatfix.com/resources/webinars/unlock-the-full-value-of-digital-transformation-in-insurance-with-digital-adoption/) - [Awards and Recognitions - Whatfix](https://whatfix.com/de/awards/): Check out Whatfix's list of awards and recognitions. We take pride in being recognized by top industry experts for our innovative and efficient digital adoption solutions. Explore our accolades here. - [9 Types of In-App Training to Enable Users (+Examples)](https://whatfix.com/blog/in-app-training/): In-app training enables end-users and customers with interactive guidance and tutorials in an application. Explore examples & best practices. - [What Is a Competency Assessment? Types, Methods, Tips - Whatfix](https://whatfix.com/blog/competency-assessment/): A competency assessment is a business tool for evaluating an individual’s skills and knowledge related to job requirements. - [Modal Windows: +20 Best Plugins & Tools (2025)](https://whatfix.com/blog/modal-window/): Modal windows are UX elements that act as an overlay and pop-up on a user screen. We share best practices and the best modal screen plugins. - [Digital Adoption Platform Migration - Step-by-Step Transition Guide - Whatfix](https://whatfix.com/resources/whitepapers/dap-migration-guide/): Ensure a seamless Digital Adoption Platform (DAP) migration with our detailed guide. Minimize risks, control costs, and accelerate time-to-value for your technology investments. - [Whatfix for Performance Support](https://whatfix.com/de/solutions/performance-support/): Enable employees with contextual in-app guidance and proactive performance support, unlocking efficiency and productivity. - [7 Types of Organizational Structures +Examples - Whatfix](https://whatfix.com/blog/organizational-structure/): Organizational structure is the foundation for a companies' success. Here are the most common types of org structure with examples. - [How to Drive ATS End-User Adoption (+Challenges)](https://whatfix.com/blog/ats-adoption/): The risk of failed ATS adoption leads to failed implementations and transformation projects. Discover how to drive ATS end-user adoption now! - [How to Communicate Change: 10 Best Practices](https://whatfix.com/blog/best-practices-change-management-communication/): Master effective change management communication with strategies to engage employees, reduce resistance, and ensure successful transitions. - [Webinars | Whatfix](https://whatfix.com/de/resources/webinars/): Register to join our upcoming live webinars, or listen to on-demand webinars at any time. - [Upskilling Clicks With Digital Adoption Platforms - Whatfix](https://whatfix.com/resources/whitepapers/upskilling-clicks-with-digital-adoption-platforms/) - [What Is Peer-to-Peer Learning? +Examples, Benefits](https://whatfix.com/blog/peer-to-peer-learning/): Peer-to-peer learning is a mutual learning and training strategy that involves participants of the same level engaging in collaborative learning. - [8 Change Management Failures to Learn From (2025)](https://whatfix.com/blog/5-change-management-strategy-failures-to-learn-from/): Challenge yourself to look at these strategic change management failures, and use the lessons to avoid similar setbacks. - [Hays Enhances CRM Adoption & Employee Engagement with Whatfix - Case Study](https://whatfix.com/resources/case-studies/hays-enhanced-crm-adoption-and-employee-engagement-with-whatfix/): Learn how Hays, a global staffing and recruiting company, accelerated adoption of its IRIS CRM with Whatfix’s in-app guided onboarding, continuous learning, and on-demand help to 1,500 users. - [Maximizing Your Dreamforce ROI Like A Boss! - Whatfix](https://whatfix.com/resources/webinars/dreamforce-webinar-with-eric-dreshfield/) - [6 Best Chameleon Alternatives & Competitors (2025) - Whatfix](https://whatfix.com/chameleon-alternatives-competitors/): Learn about Chameleon and six of the best Chameleon competitors to find a DAP alternative that's best for your business use case. - [Mastering the Hybrid Learning Environment: 5 Keys to Success - Whatfix](https://whatfix.com/resources/webinars/mastering-the-hybrid-learning-environment-5-keys-to-success/) - [How to Build an Effective L&D Strategy (+12 Examples)](https://whatfix.com/blog/learning-development-strategy/): This article entails ten steps for organizations to craft an L&D strategy that is effective and engaging for employees - [Compass Group Simplified Its Contract Workflows With Whatfix](https://whatfix.com/resources/case-studies/compass-group/): Learn how Compass Group, a multinational food service company, accelerated its contract process transformation and reduced training content creation time by 70% with Whatfix’s in-app guidance. - [The Only Thing You Need to Know About Building Learning Communities - Whatfix](https://whatfix.com/resources/podcasts/the-only-thing-you-need-to-know-about-building-learning-communities/): Discover how building learning communities can transform L&D strategies. Explore insights on scaling, engagement, and measuring ROI. - [Whatfix Unveils ScreenSense: An AI Technology to Shape the Next Frontier of Digital Adoption - Whatfix](https://whatfix.com/newsroom/press-releases/whatfix-unveils-screensense-an-ai-technology-to-shape-the-next-frontier-of-digital-adoption/): Whatfix, the global leader in Digital Adoption Platforms (DAP), today introduced ScreenSense, an innovative AI technology that powers the next generations of its product suite—DAP, Mirror, and Product Analytics. - [User Adoption: Best Strategies & Metrics to Track (2025)](https://whatfix.com/blog/user-adoption-strategy/): Read about the best strategies for improving user adoption, as well as how to measure user adoption rate for a data-driven adoption strategy. - [NTEN Advances Its Digital Equity Vision With In-App Community Member Support - Whatfix](https://whatfix.com/resources/case-studies/nten/): NTEN enables its members with guided onboarding and self-service support for its online training center, accelerating time-to-value for its users and reducing operational strain on its staff. - [Whatfix and Sophos Win Innovation Award at the 2024 ISG Paragon Awards EMEA - Whatfix](https://whatfix.com/newsroom/press-releases/whatfix-and-sophos-win-innovation-award-at-the-2024-isg-paragon-awards-emea/): Whatfix, a global leader in digital adoption platforms (DAPs), together with its client Sophos, a global leader of innovative security solutions for defeating cyberattacks, has been named the Innovation Award winner at the 2024 ISG Paragon Awards for the EMEA region and was also a finalist for the Transformation Award category. - [Legacy Application Modernization: Best Practices, Challenges](https://whatfix.com/blog/legacy-application-modernization/): Legacy systems refer to any software, technology, or process a company uses that has become outdated or ineffective. - [10 Digital Transformation KPIs and Metrics to Track (2025)](https://whatfix.com/blog/digital-transformation-metrics/): Here are the top 10 digital transformation metrics to measure and how you can determine which KPIs are right for your team and journey. - [Whatfix Positioned as a Leader (fourth consecutive year) and a Star Performer in Everest Group Digital Adoption Platform (DAP) PEAK Matrix® Assessment 2023 - Whatfix](https://whatfix.com/newsroom/press-releases/whatfix-positioned-as-a-leader-fourth-consecutive-year-and-a-star-performer-in-everest-group-digital-adoption-platform-dap-peak-matrix-assessment-2023/): Whatfix, the global leader in digital adoption platforms today announced that it has been named a Leader for the fourth consecutive year and a Star Performer for the second time (for demonstrating the greatest year-on-year positive movement on the PEAK Matrix) in the Digital Adoption Platform (DAP) PEAK Matrix® Assessment 2023 released by Everest Group, a global research firm. - [Whatfix for HCM](https://whatfix.com/de/solutions/hcm/): Accelerate user adoption, analyze usage, and maximize the ROI of your HCM applications with Whatfix’s in-app guidance and analytics. - [How to Drive HCM End-User Adoption (+Challenges) - Whatfix](https://whatfix.com/blog/hcm-adoption/): HCM adoption refers to end-users correctly and efficiently using a new HCM system. Learn how to enable HCM end-users in this article. - [Cracking the Code: Dr. Alaina Szlachta on Learning Impact Measurement - Whatfix](https://whatfix.com/resources/podcasts/cracking-the-code-dr-alaina-szlachta-on-learning-impact-measurement/): Discover how to measure the true impact of your L&D initiatives, effective learning impact measurement strategies, beyond traditional metrics - [10 Proven Change Management Models in 2025](https://whatfix.com/blog/10-change-management-models/): Planning an organizational change in your company? Here are 10 change management models to help you get started. Learn which ones are right! - [5 Best Userpilot Alternatives & Competitors (2025)](https://whatfix.com/userpilot-alternatives-competitors/): We compare the best alternatives and competitors to Userpilot's digital adoption platforms with our comparison guide for buyers. - [7 Best UserGuiding Alternatives & Competitors (2025)](https://whatfix.com/userguiding-alternatives-competitors/): We compare the best UserGuiding alternatives and competitors including features, pricing, and limitations for researching a DAP. - [Software Userization: Users First, Technology Second - Whatfix](https://whatfix.com/resources/whitepapers/software-userization-users-first-technology-second/) - [How to Improve Feature Adoption in 2025 (+KPIs & Metrics) - Whatfix](https://whatfix.com/blog/feature-adoption/): Feature adoption tells product managers if users are activating, engaging with, and using new features. Learn more about feature adoption now! - [See Whatfix in Action - Whatfix](https://whatfix.com/request-whatfix-in-action/?utm_anchor=See%20Whatfix%20in%20Action): Discover the power of Whatfix's intuitive platform with a personalized demo. Request a demo now and unlock the full potential of your digital tools - [17 Best Onboarding Flow Examples for New Users (2025)](https://whatfix.com/blog/user-onboarding-examples/): We break down examples of the best new user onboarding flows that effectively guide users to their "aha!" moment with in-app experiences. - [50 Examples of Useful In-App Survey Questions - Whatfix](https://whatfix.com/blog/in-app-survey-questions/): Discover how to craft compelling in-app survey questions that boost engagement and user insights. Perfect your strategy with our guide. - [Customer Experience in Banking in 2025 (+Challenges)](https://whatfix.com/blog/customer-experience-in-banking/): Explore how to revolutionize customer experience in banking. Uncover insights, trends, and how Whatfix can elevate service. - [What Is a Help Desk? +Types, Benefits, Challenges - Whatfix](https://whatfix.com/blog/help-desk/): A help desk provides technical support for technology-related issues for end-users. We explore types of help desks and their benefits. - [11 Barriers to Organizational Change (+How to Overcome Them)](https://whatfix.com/blog/barriers-to-organizational-change/): Are you dealing with barriers to change? Explore this post to know about barriers to organizational change & ways to overcome them. - [5 Best Apty Alternatives & Competitors (2025)](https://whatfix.com/apty-alternatives-competitors/): Thinking of investing in Apty as your digital adoption platform? Before you do, check out this comparison of features and pricing against 5 top alternatives. - [Drive Adoption of All Web Based Applications | Whatfix](https://whatfix.com/adoption-for-web-based-apps/): Whatfix guides simplifies training on your LMS and makes it interactive. Our step-by-step guidance system guides users from the beginning of a task till its successful completion - [Whatfix Enters Federal Sector, Empowering US Army PEO-Enterprise with AI-Powered Digital Adoption Solutions for the World’s Largest Personnel & Pay System - Whatfix](https://whatfix.com/newsroom/press-releases/whatfix-enters-federal-sector-empowering-us-army-peo-enterprise/): Whatfix, a global leader among Digital Adoption Platforms (DAPs), today announced its entry into the federal sector through a landmark initiative aimed at empowering the US Army's PEO-Enterprise software footprint. - [5 Best ClickLearn Alternatives & Competitors (2024)](https://whatfix.com/clicklearn-alternatives-competitors/): We explore ClickLearning, its DAP features, its limitations, and best DAP alternatives to see what digital adoption platform is right for you. - [How to Build an Enterprise DAP Business Case - Whatfix](https://whatfix.com/resources/whitepapers/dap-business-case/): An enterprise DAP business case that enables leaders with the framework to get c-suite and leadership support for a DAP investment. - [Cardinal Health Accelerates User Adoption of Its New Marketplace](https://whatfix.com/resources/case-studies/how-whatfix-became-the-24-7-self-help-solution-for-cardinal-health/): Learn how Cardinal Health Canada successfully launched a new ordering website and accelerated user adoption with Whatfix’s self-help and flows. Discover their success story here. - [Banking & Financial Services Transformation (+Examples) - Whatfix](https://whatfix.com/blog/digital-transformation-financial-services/): Explore the critical technology, infrastructure, and workforce components shaping digital transformation in financial services. - [What Is Product Experience (PX)? +How to Improve It - Whatfix](https://whatfix.com/blog/product-experience/): Product experience is the totality of how a customer or user interacts and users a product. Read more about PX and how to improve it now. - [How to Optimize Business Processes +Examples](https://whatfix.com/blog/business-process-optimization/): Business process optimization is the continuous improvement and adaptation of business processes, making them efficient and productive. - [5 Best AppLearn Alternatives & Competitors (2025) - Whatfix](https://whatfix.com/applearn-alternatives-competitors/): Learn about AppLearn, as well as five of the best AppLearn competitors to find a DAP alternative that's best for your business use case. - [Employee Training Archives - The Whatfix Blog | Drive Digital Adoption](https://whatfix.com/blog/category/employee-training/): Explore employee training & development best practices, resources, trends, and more across our corporate learning & development content library. - [Samathan Rohn | Whatfix Author](https://whatfix.com/blog/author/sam/) - [Whatfix for Higher Education Institutions](https://whatfix.com/de/solutions/education/): With Whatfix for Higher Education, support end-users in the flow of work, maximize technology usage, and create frictionless workflows for admins, faculty, and students. - [Compare Whatfix vs. Userpilot](https://whatfix.com/compare/whatfix-vs-userpilot/): Compare Whatfix to Userpilot to see why Whatfix is the best DAP and analytics provider based on functionality, features, and reviews. - [ADKAR Model: What Is It and How To Use It?](https://whatfix.com/blog/adkar-model-what-is-it-and-how-to-use-it/): Learn how to apply the ADKAR change management model in your organization, with real-life examples to apply ADKAR's model - [CLM Implementation: 9 Steps for Success (2025) - Whatfix](https://whatfix.com/blog/clm-implementation/): Learn how to implement CLM successfully and optimize your business processes. Streamline your contract lifecycle management with Whatfix. - [Whatfix for SAP](https://whatfix.com/solutions/sap/): Accelerate user adoption, analyze usage, and maximize the ROI of your SAP applications with Whatfix’s in-app guidance and analytics. - [What Is Self-Paced Learning? Benefits, Challenges, Examples](https://whatfix.com/blog/self-paced-learning/): Self-paced learning is a flexible educational approach that allows learners to set their own pace and progress for learning. - [Whatfix for Product Teams](https://whatfix.com/solutions/product-managers/): Drive product adoption with in-app user assistance, self-service support, user surveys, and product analytics. - [Whatfix for Source-to-Pay & Procurement Software](https://whatfix.com/de/solutions/s2p/): Accelerate user adoption, analyze usage, and maximize the ROI of your Source-to-Pay applications with Whatfix’s in-app guidance and analytics. - [What Is Digital Transformation? Overview, Why, & How - Whatfix](https://whatfix.com/de/digital-transformation/): Digital transformation is the process of transforming legacy, outdated applications and processes with cloud technologies & digital workflows. - [Value of a Digital Adoption Platform - Whatfix](https://whatfix.com/resources/whitepapers/value-of-a-digital-adoption-platform/) - [What Is HR Analytics? (+Key Metrics and KPIs)](https://whatfix.com/blog/hr-analytics/): HR analytics is a method of gathering, analyzing, and reporting HR data for improving decisions that impact HR functions & business outcomes. - [[STC Webinar] Creating Content That Is Intelligent - Whatfix](https://whatfix.com/resources/webinars/stc-webinar-creating-content-thats-intelligent/) - [The Whatfix Blog | Enterprise Digitalization Resources](https://whatfix.com/blog/enterprise-digitalization/): Explore our enterprise digitalization content library to learn more about organizational change, digital transformation, and IT optimization. - [Marketboomer Scaled Customer Adoption with In-App Guided Onboarding](https://whatfix.com/resources/case-studies/customer-onboarding-and-adoption-boom-at-leading-hospitality-software-provider/): Discover how Marketboomer, a SaaS procurement platform, deployed Whatfix’s DAP to improve its customer onboarding experience and reduced training costs, increased NPS, and drove end-user adoption - [How to Decide What Events to Track (+15 Examples)](https://whatfix.com/blog/events-to-track/): We share the basics of deciding product & user events to track, types of event interactions, and examples of events & related properties. - [Accelerate Salesforce Adoption With Interactive Walkthroughs - Whatfix](https://whatfix.com/resources/ebooks/salesforce-adoption-ebook/) - [End-User Training: Best Practices for Adoption - Whatfix](https://whatfix.com/blog/end-user-training/): This article discusses types of end-user training, their strategic role in ensuring technology adoption, challenges, & best practices to drive user adoption. - [What Is User Behavior Analytics? Ultimate Guide](https://whatfix.com/blog/behavior-analytics/): End-user behavior analytics empowers product teams to make data-driven product decisions use real user data. Learn more in this article. - [Salesforce Adoption and Migration Masterclass - Whatfix](https://whatfix.com/resources/webinars/salesforce-adoption-and-migration-masterclass/) - [How to Build Your Digital Transformation Strategy | eBook from Whatfix](https://whatfix.com/resources/ebooks/digital-transformation-strategy/) - [8 Key Digital Adoption Challenges (How to Overcome Them)](https://whatfix.com/blog/digital-adoption-challenges/): Learn how to overcome common digital adoption challenges and help your team better utilize digital technologies. - [7 Best Stonly Alternatives & Competitors (2025)](https://whatfix.com/stonly-alternatives-competitors/): We compare the best alternatives and competitors to Stonly's interactive guidance, onboarding, and troubleshooting platform. - [Analyst Reports - Whatfix](https://whatfix.com/de/resources/analyst-reports/) - [12 Best Life Insurance Policy Administration Systems (2025)](https://whatfix.com/blog/life-insurance-policy-administration-software/): A policy administration system is designed to help insurers & companies track and manage insurance policies, pension products, and annuities. - [Digital Transformation in the Retail Industry in 2025](https://whatfix.com/blog/retail-digital-transformation/): Retail digital transformation is the infusion of technology in the retail industry to enhance operational efficiency, improve customer experience & drive growth. - [Reimagine Remote Workforce Training with Learning in the Flow of Work - Whatfix](https://whatfix.com/resources/webinars/reimagine-remote-workforce-training-with-learning-in-the-flow-of-work/) - [How to Establish a Salesforce Center of Excellence in Your Organization? - Whatfix](https://whatfix.com/resources/webinars/creating-a-salesforce-center-of-excellence/) - [Sophos Saved $390,000 With In-App Technical Guidance and Self Support for Its Firewall Customers](https://whatfix.com/resources/case-studies/sophos-firewall/): See how Sophos uses Whatfix on its Firewall product to enable customers with in-app technical guidance & self support via the Sophos Assistant - [PlayOJO Reimagines Customer Onboarding and Gaming Experience with Whatfix - Case Study](https://whatfix.com/resources/case-studies/playojo-reimagines-customer-onboarding-and-gaming-experience-with-whatfix/): Discover how PlayOJO, a leading gaming platform, transformed its customer onboarding process and elevated the gaming experience using Whatfix's innovative solutions. - [What Is Product Support? +Benefits, Best Practices, Tools](https://whatfix.com/blog/product-support/): In this article, we share how Whatfix can streamline your product support process. Get efficient solutions and enhance user experience. - [How to Create an Effective End-User Support Strategy (2025)](https://whatfix.com/blog/end-user-support/): Explore best practices to maximize the impact of your end-user support strategy and elevate user experiences. - [5 Best SAP Enable Now Alternatives & Competitors](https://whatfix.com/sap-enable-now-competitors/): Explore SAP Enable Now's DAP for user adoption, where it falls short, and why Whatfix is the best digital adoption platform for enterprises. - [ManpowerGroup Accelerated Its Bullhorn ATS Transformation With Whatfix](https://whatfix.com/resources/case-studies/mpg-seamlessly-transition-recruiters-to-bullhorn/): Discover how ManpowerGroup partnered with Whatfix to seamlessly transition their recruiters to the Bullhorn platform. Learn how Whatfix provided accessible moment-of-need training. - [13 Best Digital Adoption Platforms (DAPs) in 2025](https://whatfix.com/blog/best-digital-adoption-platforms/): Here are the best digital adoption platforms - also know as DAP software - in 2024 for improving user adoption. - [6 Types of Organizational Change, Explained](https://whatfix.com/blog/types-of-organizational-change/): This article will walk you through 6 types of organizational change to help you make a more effective change management plan for your company. - [Userization - Users First, Technology Second - Whatfix](https://whatfix.com/resources/videos/userization-users-first-technology-second/) - [How to Create In-App Tutorials to Drive User Adoption](https://whatfix.com/blog/in-app-tutorials/): In-app tutorials are interactive guides and tooltips implemented within a product to guide users through features, workflows & best practices - [Whatfix Recognized as a Leader and a Star Performer in the 2024 Everest Group DAP PEAK Matrix® Assessment](https://whatfix.com/resources/analyst-reports/everest-peak-matrix-digital-adoption-platforms-2024/): Everest Group has recognized Whatfix as a Leader for the fifth consecutive year and as a Star Performer for the third time, and for the second consecutive year, in the 2024 Everest Group Digital Adoption Platform (DAP) PEAK Matrix® Assessment. Whatfix is also recognized as a Leader in the inaugural regional reports for North America and Europe in the DAP category. Whatfix strengthens its leadership position with one of the highest scores in Buyer Satisfaction, Value Delivered, Market Presence, and AI Innovation. - [Über uns – Whatfix](https://whatfix.com/de/about-us/): Whatfix ist eine preisgekrönte SaaS-Plattform, die im April 2013 eingeführt wurde und es Unternehmen ermöglicht, interaktive Leitfäden für ihre Webplattformen zu erstellen. - [Testversion anfordern - Whatfix](https://whatfix.com/de/request-trial/): Fordern Sie eine kostenlose Testversion von Whatfix an und erleben Sie unsere leistungsstarke Digital Adoption Platform. Verbessern Sie noch heute das Onboarding und die Produktivität der Benutzer. - [6 Types of User Segmentation in 2025 (+Examples, Tips)](https://whatfix.com/blog/user-segmentation/): User segmentation groups users into cohorts to create more contextual experience. Explore examples and types of user segmentation now! - [Whatfix Named a Leader in 2024 Digital Adoption Platforms Report by Top Independent Research Firm - Whatfix](https://whatfix.com/newsroom/press-releases/whatfix-named-a-leader-in-2024-digital-adoption-platforms-report-by-top-independent-research-firm/): Whatfix, a global leader in digital adoption platforms (DAPs), today announced that it has been named a Leader in The Forrester Wave™: Digital Adoption Platforms, Q4 2024 report. The company holds the top score (4.80/5) in the Strategy category amongst the top “seven (DAP) providers that matter the most in the market.” It received the highest score possible (5/5) across 15 of 21 criteria, including product architecture, industry expertise, software change management, software usage and adoption, analytics and insights, AI/ML, vision,  innovation, roadmap, and pricing flexibility and transparency. - [How to Create & Use UI Tooltips (+Examples)](https://whatfix.com/blog/tooltips/): Learn how to create and use interactive tooltips, learn best practices, see examples of well-designed tooltips, and tools to create your own. - [How to Train Temporary Employees & Seasonal Workers - Whatfix](https://whatfix.com/blog/temporary-employee-training/): In this article, we will discuss types of temporary employees and the related training needs organizations must provide to enable them. - [Sign In SSO - Whatfix](https://whatfix.com/sign-in-sso/) - [Driving End User Adoption of Cloud HCM Applications - Whatfix](https://whatfix.com/resources/whitepapers/end-user-adoption-cloud-hcm/) - [26 Best Knowledge Base Software in 2025](https://whatfix.com/blog/best-knowledge-base-software/): We break down the best knowledge base software by use case, including for employees, customers, developers, help desk add-ons, and free tools. - [Learning Curve Theory: Types, Formula, Examples (2025)](https://whatfix.com/blog/learning-curve/): Learning curve theory provides a formula to calculate and measure improvement in task completion or skill over time. Learn more now! - [How to Build Digital Dexterity in the Workplace (+Benefits)](https://whatfix.com/blog/digital-dexterity/): Digital dexterity is the skills employees need to take full advantage of new software applications. Learn how to build digital dexterity now. - [ITSM Archives - The Whatfix Blog | Drive Digital Adoption](https://whatfix.com/blog/category/it-optimization/): Explore ITSM best practices, resources, trends, and more across our IT optimization, modernization, and related content library. - [How to Increase & Measure Feature Engagement (+Metrics) - Whatfix](https://whatfix.com/blog/feature-engagement/): Feature engagement provides insights for product teams into how users are using and adopting a product, and guides future development work. - [The Whatfix Blog | Employee Experience - The Whatfix Blog | Drive Digital Adoption](https://whatfix.com/blog/employees/): Explore our employee experience content library to learn about L&D, onboarding, performance, training, and enablement topics. - [10 Best Claims Management Software for Insurance Carriers - Whatfix](https://whatfix.com/blog/claims-management-software/): Looking to automate your claims management process. Explore this post to know the best claims management software available. - [ROI of a Digital Adoption Platform: Quantifying DAP Value - Whatfix](https://whatfix.com/blog/digital-adoption-platform-roi/): Discover how digital adoption platforms (DAPs) drive ROI across the application lifecycle by improving onboarding, support, compliance, and user productivity. - [The Whatfix Blog | Product & UX Resources](https://whatfix.com/blog/px/): Explore our product & UX content library to learn more about product design, software documentation, product analysis, and user onboarding. - [Acorn Improved Recruiter Efficiency With Embedded Workflow Support](https://whatfix.com/resources/case-studies/acorn-recruitment/): Facing long recruiter onboarding times and compliance issues with its Bullhorn ATS workflows, Acorn Recruitment partnered with Whatfix to deliver role-based, in-app training and support. - [What Is the 9-Box Grid? Benefits, Limitations (+Template)](https://whatfix.com/blog/9-box-grid/): 9 box grid assesses employee performance and enables succession planning. It maps employees against current performance & future potential - [ICICI Bank Accelerates Corporate Customer Onboarding & Drives Engagement With Whatfix](https://whatfix.com/resources/case-studies/icici-bank-accelerate-and-deepen-customer-engagement/): Discover how ICICI Bank, one of India’s leading private sector banks, used Whatfix’s Digital Adoption Platform to accelerate and deepen customer engagement on their Corporate Internet Banking platform. - [Are AI Avatars the next big thing in L&D? with Kevin Alster - Whatfix](https://whatfix.com/resources/podcasts/are-ai-avatars-the-next-big-thing-in-ld-with-kevin-alster/): Discover how AI avatars are revolutionizing L&D with Kevin Alster. Learn about their impact on training and the future of learning. - [Digital Transformation in Life Sciences (Challenges, Examples) - Whatfix](https://whatfix.com/blog/digital-transformation-life-sciences/): In this article, we'll explain why life sciences digital transformation often fall short and ways to implement technologies that drive real business value - [How to Maximize ROI of Digital Transformation - Whatfix](https://whatfix.com/blog/maximize-digital-transformation-roi/): Gain insights into making a business case for digital transformation and discover how to maximize digital transformation ROI. - [ISV Partner Program - Whatfix](https://whatfix.com/partners/isv-partner-program/): Join the Whatfix ISV Partner Program to accelerate the adoption of your technology, boost in-app engagement, improve the user experience by cutting down on support tickets, and drive effective change management with a data-driven strategy. - [Digital Transformation in Staffing in 2025 (+8 Examples)](https://whatfix.com/blog/digital-transformation-in-staffing/): Digital transformation in staffing is the process of adopting new digital technologies to automate and streamline the hiring processes. - [11 Must-Haves While Choosing a Digital Adoption Platform (2025)](https://whatfix.com/blog/choosing-right-digital-adoption-platform/): Industries are at the cusp of a paradigm shift. Digital adoption is at the top of boardroom agendas. Read our list of must-haves while choosing a digital adoption platform for your company. - [12 Change Management KPIs & Metrics to Track in Your Dashboard](https://whatfix.com/blog/change-management-kpis/): Here are some of the most common (and useful) KPIs and metrics for organizations to track their change management success. - [Introducing Whatfix Studio - Whatfix](https://whatfix.com/resources/videos/introducing-whatfix-studio/) - [What Is Hands-On Training? Best Practices, Challenges - Whatfix](https://whatfix.com/blog/hands-on-training/): Hands on training combines experiential learning methods and behavior modeling to maximize learning outcomes. - [Cookie Policy - Whatfix](https://whatfix.com/cookie-policy/): These T&C are for customers not signing an agreement at the time of purchasing License. Clients entering into a seperate agreement at the time of purchasing License will be governed by the Terms in that agreement. - [Solving Critical Digital Adoption Challenges with Whatfix - Whatfix](https://whatfix.com/resources/videos/solving-critical-digital-adoption-challenges-with-whatfix/) - [11 Innovative Ways To Measure Training Effectiveness](https://whatfix.com/blog/measure-training-effectiveness/): The only way to improve your training program is to measure it. Here are 11 best ways to measure your organization’s training effectiveness - [Whatfix for Insurance](https://whatfix.com/de/solutions/insurance/): Accelerate user adoption, analyze usage, and maximize the ROI of your Insurance applications with Whatfix’s in-app guidance and analytics. - [7 Tools to Accelerate Digital Transformation ROI](https://whatfix.com/blog/digital-transformation-tools/): Digitally mature companies see 45% revenue growth due to digital transformation. Explore the tools for digital transformation for successful transformation journey. - [83 Post-Training Feedback Surveys Questions to Ask (2025)](https://whatfix.com/blog/post-training-survey-questions/): A post-training survey provides feedback is critical for improving your organization's training program. Learn more now. - [Product-Led Growth Model: Best Practices, Metrics - Whatfix](https://whatfix.com/blog/product-led-growth/): Product-led growth (PLG) companies drive user acquisition, retention, and expansion via in-app experiences and the product itself. - [15 Best Digital Transformation Consulting Companies (2025)](https://whatfix.com/blog/digital-transformation-consulting/): Explore the best digital transformation consulting companies to help assist organizations with their digital transformation efforts in 2023. - [The Kübler Ross Change Curve in the Workplace (2025)](https://whatfix.com/blog/kubler-ross-change-curve/): Working in anticipation of emotional response can help change leaders drive change at work. Explore this blog to leverage the change curve at your workplace. - [9 Steps to a Perfect User Onboarding Checklist (2025)](https://whatfix.com/blog/user-onboarding-checklist/): A user onboarding checklist provides users with a list of in-app tasks that help them get to know a new product or solution - [Government-as-a-Platform (GaaP): Digital Approach to Public Services](https://whatfix.com/blog/government-as-a-platform/) - [What Is Change Management? Benefits, Principles (2025)](https://whatfix.com/de/change-management/): Change management is the process of planning, implementing, and solidifying changes in an organization. This process can look different based on the type of change you are conducting. - [Whatfix | Product Analytics-Software](https://whatfix.com/de/products/product-analytics/): Whatfix Product Analytics bietet Teams eine programmunabhängige Lösung zur Ereignisverfolgung, mit der sie das Verhalten der Endbenutzer und die Produktnutzung analysieren können, um datengestützte Entscheidungen zu treffen. - [7 Best Userlane Alternatives & Competitors (2025)](https://whatfix.com/userlane-alternatives-competitors/): Compare the top seven Userlane alternatives and competitors to find the best DAP for your digital adoption needs and use cases. - [The Keys to Successful Enterprise Software Implementation - Whatfix](https://whatfix.com/resources/ebooks/the-keys-to-successful-enterprise-software-implementation/) - [Bullhorn ATS Implementation: How to Drive User Adoption](https://whatfix.com/blog/bullhorn-implementation/): Build a Bullhorn ATS implementation plan that enables and supports your users, accelerates adoption, and maximizes ATS business outcomes. - [Whatfix Launches New Product Line 'Mirror', Marking Solid Growth in 2023 - Whatfix](https://whatfix.com/newsroom/press-releases/whatfix-launches-new-product-line-mirror-marking-solid-growth-in-2023/): Whatfix, the global leader in digital adoption platforms (DAP), today announced it has ranked as the 286th Fastest-Growing Company in North America with a growth rate of 473% on the 2023 Deloitte Technology Fast 500™list. The Deloitte Technology Fast 500 is a ranking of the fastest-growing technology, media, telecommunications, life sciences, fintech, and energy tech companies in North America, now in its 29th year. - [How to Identify & Fix User Friction (+Causes, Types)](https://whatfix.com/blog/user-friction/): Explore the causes and types of user friction, and how to identify and fix user friction to create a better user experience and interface. - [How to Create an Internal Wiki +Benefits, Tools, Tips (2025)](https://whatfix.com/blog/internal-wiki/): An internal wiki is a centralized database of knowledge that serves as a type of intranet for your organization - Learn more in this guide. - [13 Best Digital Banking Platforms in 2024](https://whatfix.com/blog/digital-banking-platforms/): Banks and financial institutions use digital banking platforms to enable customers conduct traditional banking processes and activities online - [6 Best Intercom Alternatives for Product Tours (2025)](https://whatfix.com/intercom-alternatives-competitors/): We explore Intercom's Product Tour and in-app guidance features, its limitations, and the best Intercom alternatives for your use case. - [What Is a Sandbox Environment? Benefits, Use Cases - Whatfix](https://whatfix.com/blog/sandbox-environment/): This post explores the use cases and benefits of sandbox environments, their challenges, and provides a detailed guide on setting them up. - [ERP User Training: Best Practices & Tactics - Whatfix](https://whatfix.com/blog/erp-training/): Explore ERP training best practices and tactics for enabling ERP users from onboarding to support to drive ERP adoption and ROI. - [The Role of a Change Agent: Characteristics, Types, Skills (2025)](https://whatfix.com/blog/change-agent/): A change agent, also known as an advocate of change, is a person who acts as a catalyst for the change management process. - [How to Overcome Digital Maturity Challenges for Enterprise Transformation - Whatfix](https://whatfix.com/resources/ebooks/how-to-overcome-digital-maturity-challenges-for-enterprise-transformation/) - [Whatfix named as Customers' Choice in 2024 Gartner Report](https://whatfix.com/de/resources/analyst-reports/whatfix-named-as-a-customers-choice-in-2024-gartner-voice-of-the-customer-report/) - [AbleTo Meets Exponential Demand for Mental Health Services with Whatfix - Case Study](https://whatfix.com/resources/case-studies/ableto-meets-exponential-demand-for-mental-health-services-provision-with-whatfix/): Discover how AbleTo, a virtual mental health provider, improved its online mental health services and connected more patients to care with in-app guidance from Whatfix - [How to Improve & Measure User Activation in 2025 (+Examples)](https://whatfix.com/blog/user-activation/): User activation turns new users into engaged ones. In this article, learn how to measure and improve user activation for your product. - [What Is Process Governance? +Benefits, Challenges, Trends](https://whatfix.com/blog/process-governance/): Enhance business efficiency and compliance with effective process governance. Learn how to align with industry standards and mitigate risks for optimal performance. - [Request Demo](https://whatfix.com/request-demo/request-demo-3/): Discover the power of Whatfix's intuitive platform with a personalized demo. Request a demo now and unlock the full potential of your digital tools - [Whatfix | Digital Adoption Platform](https://whatfix.com/de/products/digital-adoption-platform/): Enable technology end-users with contextual in-app guidance and moment-of-need support to drive business outcomes and software ROI with the Whatfix Digital Adoption Platform. - [Software License Management: How to Improve Utilization - Whatfix](https://whatfix.com/blog/software-license-management/): Streamline your business with efficient software license management. Explore tips, guides, and tools, including Whatfix, to stay compliant and save. - [A Holistic Guide To Improving Salesforce Adoption - Whatfix](https://whatfix.com/resources/ebooks/salesforce-adoption-handbook/) - [Whatfix Accelerates Sales Ramp Up Time Using In-App Training - Whatfix](https://whatfix.com/resources/webinars/whatfix-accelerates-sales-ramp-up-time-using-in-app-training/) - [18 Free Employee Training Plan Templates (2024) | Whatfix](https://whatfix.com/blog/employee-training-plan-templates/): Organizations can use prebuilt templates to create scalable & productive training programs. Here are a few types of employee training templates - [Join the Whatfix Customer Club - Exclusive Benefits and Resources](https://whatfix.com/customers/whatfix-customer-club/): Become a part of the Whatfix Customer Club and gain access to exclusive resources, benefits, and a community of like-minded professionals. Join now! - [Enhancing Frontline Workforce Development: Insights from JD Dillon - Whatfix](https://whatfix.com/resources/podcasts/enhancing-frontline-workforce-development-insights-from-jd-dillon/): Explore effective strategies for frontline workforce development with JD Dillon on the Digital Adoption Show. Insightful L&D tips! - [Takealot Enables Sellers With In-App Onboarding & Support | Whatfix](https://whatfix.com/resources/case-studies/how-emarketplace-takealot-automate-self-training-for-their-sellers/): Discover how online marketplace Takealot quickly onboards new sellers and drives advanced feature adoption with Whatfix. - [Competency Models: Benefits, Types, Examples (+Template)](https://whatfix.com/blog/competency-model/): Competency models define what success looks like for a given role and is useful for L&D efforts and performance assessments. - [Digital Transformation in Insurance (Challenges, Examples)](https://whatfix.com/blog/digital-transformation-insurance/): Explore digital transformation in the insurance sector and learn how technology is changing claims management, policyholder experience, and more. - [11 Best In-App Messaging Software in 2025 - Whatfix](https://whatfix.com/blog/in-app-messaging-tools/): Maximize engagement with essential in-app messaging tools. Find out how to personalize communication and drive user satisfaction. - [Digital Transformation in Manufacturing in 2025 (+9 Examples)](https://whatfix.com/blog/digital-transformation-in-manufacturing/): Manufacturing companies are investing in new digital technologies such as cloud computing, AI, IoT, and more to drive growth and innovation. - [20 Best HCM Software in 2025](https://whatfix.com/blog/human-capital-management-hcm-software/): HCM (Human Capital Management) software is a comprehensive solution designed to streamline and automate various HR processes. - [User Onboarding: Best Practices, Challenges, Stages - Whatfix](https://whatfix.com/blog/user-onboarding/): Explore the three stages of user onboarding and how to enable new users with an effective user onboarding strategy that drives adoption. - [Whatfix for Oracle](https://whatfix.com/solutions/oracle/): Accelerate user adoption, analyze usage, and maximize the ROI of your Oracle applications with Whatfix’s in-app guidance and analytics. - [Whatfix for Banking](https://whatfix.com/de/solutions/digital-banking/): Accelerate user adoption, analyze usage, and maximize the ROI of your Banking applications with Whatfix’s in-app guidance and analytics. - [Attain 100% Software Adoption Using Digital Adoption Solutions - Whatfix](https://whatfix.com/resources/whitepapers/digital-adoption-solution-whitepaper/) - [Whatfix AI: The Future of Digital Adoption - Whatfix](https://whatfix.com/blog/introducing-whatfix-ai/): See how Whatfix is embracing AI to create the most advanced digital adoption platform that will support technology adoption and enablement. - [REG Reduced Time-to-Proficiency 50% for Its CRM & ERP](https://whatfix.com/resources/case-studies/renewable-energy-group-inc-reduces-time-to-jd-edwards-salesforce-proficiency-by-about-50-with-whatfix/): Discover how Renewable Energy Group Inc. achieved remarkable results, cutting their learning curve in JD Edwards and Salesforce by around 50% through the implementation of Whatfix. - [Digital Transformation & Tech Adoption by Sector (2025) - Whatfix](https://whatfix.com/blog/digital-transformation-by-sector/): Explore digital transformation and technology adoption by industry and see which sectors are leading adoption and which are lagging behind. - [20 Best Employee Training Software in 2025](https://whatfix.com/blog/employee-training-software/): Employee training software allows organizations to create & manage training courses. Here are the best employee training software in 2025 - [In-App Notifications, Explained (Benefits, Examples, Tools)](https://whatfix.com/blog/in-app-notifications/): In app notifications help guide and engage users who are using your application. We explore examples of the best in-app notifications in 2023 - [20 Best Microlearning Platforms in 2025](https://whatfix.com/blog/microlearning-platforms/): Microlearning platforms enable microlearning for your employees by providing them with short and focused training content. - [Videos Archives - Whatfix](https://whatfix.com/de/resources/videos/) - [Whatfix Prepares its Digital Adoption Platform for the Future of Work with New Industry Tools - Whatfix](https://whatfix.com/resources/analyst-reports/whatfix-prepares-its-digital-adoption-platform-for-the-future-of-work-with-new-industry-tools/): Whatfix’s new industry tools take a persona-based approach to adoption. It moves beyond the adoption of individual tools and processes by widening the lens to view digital adoption in the context of all relevant tasks and workflows associated with a given industry role. - [What Is Change Fatigue? (+Symptoms & Remedies) - Whatfix](https://whatfix.com/blog/change-fatigue/): Change fatigue is a feeling of exhaustion that individuals or organizations might experience when undergoing frequent or complex changes. - [What Is the Digital Workplace? Benefits, Challenges (2025)](https://whatfix.com/de/digital-workplace/): A digital workplace is an always-connected environment that provides access to everything employees need to work. It’s an understanding that work is a location-agnostic event that can happen any time. - [How to Develop an Effective Employee Onboarding Program - Whatfix](https://whatfix.com/resources/ebooks/how-to-develop-an-effective-employee-onboarding-program/) - [Digital Transformation in Pharma (+Examples, Challenges)](https://whatfix.com/blog/pharma-digital-transformation/): Digital transformation in the pharma sector refers to companies updating legacy applications, systems, and processes with cloud applications. - [Leveraging Learning Engineering to Drive Digital Transformation - Whatfix](https://whatfix.com/resources/webinars/leveraging-learning-engineering-to-drive-digital-transformation/) - [Riversand's Customized Educational Solution with Whatfix - Case Study](https://whatfix.com/resources/case-studies/riversand-customized-onboarding-to-educate-users-worldwide-with-whatfix/): Discover how Riversand partnered with Whatfix to revolutionize user onboarding on a global scale, empowered users worldwide, boosting productivity and enhancing the overall user experience - [10 Must-Track Digital Workplace KPIs & Metrics to Analyze With Whatfix - Whatfix](https://whatfix.com/resources/whitepapers/10-must-track-digital-workplace-kpis-metrics-to-analyze-with-whatfix/) - [6 Best Appcues Alternatives & Competitors (2025)](https://whatfix.com/appcues-alternatives-competitors/): Compare and contrast features and pricing for the best Appcues alternatives like Whatfix, WalkMe, Pendo, UserIQ, UserPilot, and UserGuiding. - [How to Develop an Effective Employee Training Program | eBook from Whatfix](https://whatfix.com/resources/ebooks/employee-training-program/) - [62 Employee Engagement Ideas to Motivate Teams](https://whatfix.com/blog/employee-engagement-ideas/): Boost engagement in your organization with these employee engagement ideas and improve employee productivity & performance. - [11 Must-Track Product Adoption KPIs & Metrics to Analyze With Whatfix - Whatfix](https://whatfix.com/resources/whitepapers/product-adoption-metrics-to-analyze-with-whatfix/): An exploration of product adoption KPIs and metrics to analyze, with examples of real-world KPIs to track and actions to take with Whatfix. - [How to Close the AI Skills Gap With Upskilling - Whatfix](https://whatfix.com/blog/ai-skills-gap/): In this article, we’ll explore how organizations can close the AI skills gap with a modern, embedded approach to employee training. - [DAP for Life Science: Achieving Full Technology ROI](https://whatfix.com/resources/whitepapers/dap-for-life-science-outcomes/): Explores how Digital Adoption Platforms empower pharma & biotech leaders to drive user adoption, streamline compliance, & accelerate time-to-market. - [Unlock Business Value with Digital Adoption Platforms | Whatfix](https://whatfix.com/resources/whitepapers/how-daps-drive-business-outcomes/): Learn how Digital Adoption Platforms Boost Revenue, Optimize Costs, and Mitigate Risks. Explore key insights and real-world use cases in this Whatfix whitepaper. - [Whatfix for eLearning](https://whatfix.com/de/solutions/elearning/): Effectively train your employees with guided onboarding, sandbox training, in-app task assistance, and support in the flow of work. - [6 High-Profile Digital Transformation Failures (+Causes)](https://whatfix.com/blog/digital-transformation-failures/): Even some of the biggest companies experience transformation failures. Learn more about the reasons why transformation projects fail and how to succeed. - [Security Framework Policy - Whatfix](https://whatfix.com/security-framework-policy/) - [What Is the True Cost of Employee Training? (2025)](https://whatfix.com/blog/cost-of-training-employees/): Cost of employee training is high and intimidating. Explore this post if you too are wondering how to obtain high returns on investment. - [TSG Enabled Recruiters Through ATS Transformation With Whatfix](https://whatfix.com/resources/case-studies/tsg-facilitated-hcm-software-training/): Discover how The Select Group streamlined its ATS and HCM software enablement and training programs with Whatfix's digital adoption platform. - [5 Best React Product Tour Libraries for Onboarding UX (2025)](https://whatfix.com/blog/react-onboarding-tour/): Engineers can use React libraries to build custom product tours and overlays for user onboarding. Learn more in our Reach product tour guide. - [How to Conduct a Training Needs Assessment (+Template)](https://whatfix.com/blog/training-needs-assessment/): Understand your organization's need for a training program by conducting training needs assessment. Download customizable template! - [12 Must-Track User Onboarding Metrics & KPIs (2025) - Whatfix](https://whatfix.com/blog/user-onboarding-metrics/): User onboarding analytics enable product teams to measure new user activation. Learn the must-track user onboarding metrics now. - [User Onboarding Software - Whatfix](https://whatfix.com/de/solutions/user-onboarding/): All-in-one user onboarding software to enable new users and drive retention with personalized in-app guidance and self-service experiences. - [How to Conduct a Cohort Analysis (Types, Tools)](https://whatfix.com/blog/cohort-analysis/): Cohort analysis is a behavior analytics technique where you group a variable into buckets that share the same characteristics. - [7 Digital Adoption Trends to Watch in 2025 (+Report) - Whatfix](https://whatfix.com/blog/digital-adoption-trends/): Explore seven of the biggest digital adoption trends impacting users in 2023, backed by survey data from over 1,100 software users. - [How to Announce New Features (+Examples)](https://whatfix.com/blog/new-feature-announcement/): How do you announce new product features? Read more to learn how to create an omni-channel new feature launch strategy to drive adoption. - [Everest Group and Whatfix launch the first ever DAP Playbook - Whatfix](https://whatfix.com/resources/analyst-reports/everest-group-and-whatfix-launch-the-first-ever-dap-playbook/): The DAP Playbook is a comprehensive practical guide book aimed at empowering enterprises at various stages of their digital journeys with insights on the role and impact of DAP in digital journeys, and to help develop strategies to improve outcomes from their DAP investments. - [Whatfix for AI Adoption](https://whatfix.com/de/solutions/ai-adoption/): Accelerate adoption of GenAI technologies with in-app guidance and user support in the flow of work, maximizing technology ROI with Whatfix. - [27 Best Intranet Software Platforms (2025)](https://whatfix.com/blog/intranet-software/): Intranet software provides companies with the tools to create an internal portal of documents, policies, and communication features. - [What Is Funnel Analysis? +Benefits, Examples, Tools](https://whatfix.com/blog/funnel-analysis/): A funnel analysis report is a visual representation of the conversion funnel and user falloff on the path to your ultimate goal or conversion. - [How to Create Effective Product Tours in 2025](https://whatfix.com/de/product-tour/): Learn everything you need to know about building effective product tours for user onboarding, from which UI patterns to use to examples that drive activation, adoption, and retention - [Your Ultimate Guide to Upskilling and Reskilling Your Workforce - Whatfix](https://whatfix.com/resources/podcasts/your-ultimate-guide-to-upskilling-reskilling-your-workforce/): Join us for a masterclass on upskilling and reskilling your workforce with insights from experts Hannah Gore and Teresa Rose. - [Whatfix for User Adoption](https://whatfix.com/de/solutions/user-adoption/): Increase user adoption with contextual training, in-app task assistance, proactive self-support, and learning in the flow of work. - [Whatfix for Employee Onboarding](https://whatfix.com/de/solutions/employee-onboarding/): Scale new employee onboarding programs with contextual learning experiences in the flow of work. - [How to Create an IT Strategic Plan (+Template)](https://whatfix.com/blog/it-strategic-planning/): Learn how to build an effective IT strategic plan with step-by-step guidance, examples, and the best tools to drive success. - [How DAPs Empower HR Teams & Drive HR Transformation - Whatfix](https://whatfix.com/resources/ebooks/how-daps-empower-hr-teams-drive-hr-transformation/) - [Whitepapers | Whatfix](https://whatfix.com/de/resources/whitepapers/) - [Webinars | Whatfix](https://whatfix.com/resources/webinars/?page=2): Register to join our upcoming live webinars, or listen to on-demand webinars at any time. - [6 Best WalkMe Alternatives & Competitors (2025)](https://whatfix.com/walkme-alternatives-competitors/): We explore the best WalkMe alternatives and competitors to see what digital adoption platform is the best for your enterprise use case. - [What Is a Skills Matrix? Benefits, Examples, Template](https://whatfix.com/blog/skill-matrix/): A skills matrix maps employees' skills and competencies to help assign project owners, identify hiring needs, and upskill train employees. - [Digital Transformation Archives - The Whatfix Blog | Drive Digital Adoption](https://whatfix.com/blog/category/digital-transformation/): Explore digital transformation best practices, resources, trends, and more across our library of legacy application modernization & digitalization content. - [Technology Adoption Curve: 5 Stages of Adoption | Whatfix](https://whatfix.com/blog/technology-adoption-curve/): Improve your next technology implementation by learning to identify all 5 adopter categories in the technology adoption curve. - [11 Microinteraction Examples That Improve UX](https://whatfix.com/blog/microinteractions/): Microinteractions are minor UX experiences triggered by users. We look at 11 microinteraction examples to see how they positively impact UX. - [Whatfix for Microsoft](https://whatfix.com/solutions/microsoft/): Accelerate user adoption, analyze usage, and maximize the ROI of your Microsoft applications with Whatfix’s in-app guidance and analytics. - [Kotter’s 8-Step Change Model (+Advantages & Disadvantages)](https://whatfix.com/blog/kotters-8-step-change-model/): Here is a walkthrough of the latest Kotter's 8-step change model. Learn how you can accelerate transformation using this model. - [How to Adapt to Change in Your Workplace (2025)](https://whatfix.com/blog/adapt-to-change/): Workplace adaptability is critical for the success of any change initiative. Explore this post to get tips for adapting to workplace change. - [Experian Drives Salesforce Adoption with Whatfix - Case Study](https://whatfix.com/resources/case-studies/experian-drives-salesforce-adoption-with-whatfix/): Learn how Experian, a leading global information services company, drove Salesforce adoption across its enterprise sales team with Whatfix’s personalized, real-time, interactive training. - [Online Learning vs. Face-to-Face Learning: Which Is Best?](https://whatfix.com/blog/online-learning-vs-face-to-face-learning/): What are the key differences between online learning and face-to-face learning? Read more to find out which one is best for you. - [AI Readiness Framework: How to Prepare Your Organization - Whatfix](https://whatfix.com/blog/ai-readiness/) - [Whatfix for ERP](https://whatfix.com/de/solutions/erp/): Accelerate user adoption, analyze usage, and maximize the ROI of your ERP implementation with Whatfix’s in-app guidance and analytics. - [Learning By Doing With Digital Guidance - Whatfix](https://whatfix.com/resources/whitepapers/learning-by-doing-with-digital-guidance/) - [Ultimate Guide to SaaS Customer Onboarding (+Checklist)](https://whatfix.com/blog/saas-customer-onboarding/): Customer onboarding is the process of implementing new customers to a product. Read more to learn about best practices for client onboarding - [How to Track CRM Usage & Analyze User Engagement - Whatfix](https://whatfix.com/blog/crm-usage-tracking/): Discover how CRM usage tracking can boost adoption, improve data, and optimize sales workflows. - [Lightning Fast: Accelerate Your Salesforce® Lightning Migration and Adoption - Whatfix](https://whatfix.com/resources/webinars/salesforce-lightning-migration-and-adoption/) - [A People-First Approach to AI Adoption - Whatfix](https://whatfix.com/blog/ai-adoption-strategy/): This article explains the importance of a people-first AI strategy and provides tips for establishing human-centered AI for your organization - [How to Create an Employee Development Plan (+Free Template)](https://whatfix.com/blog/employee-development-plan/): Learn how to create an effective employee development plan in five simple steps. Also, get a free customizable development plan template. - [Kunden - Whatfix](https://whatfix.com/de/customers/) - [14 Best Quality Management Systems (QMS) in 2025 - Whatfix](https://whatfix.com/blog/quality-management-systems/): Quality management systems digitalize Q/A processes for companies in highly- regulated industries. Here is the best QMS software. - [Whatfix Named a Leader in The Forrester Wave™: Digital Adoption Platforms, Q4 2024 - Whatfix](https://whatfix.com/de/resources/analyst-reports/forrester-wave-digital-adoption-platforms-q4-2024/): Whatfix has been recognized as a Leader in The Forrester Wave™: Digital Adoption Platforms, Q4 2024. According to the report, “Whatfix is an excellent fit for companies seeking a holistic approach to solving digital adoption challenges.” Forrester’s 21-criterion evaluation of DAP providers identified the most significant players in the market, analyzing and scoring them based on their current offering, strategy, and market presence. This report helps technology executives assess how each vendor measures up, simplifying the selection of the right solution for their business. - [HR Transformation: Examples, Roadmap, Roles (2025)](https://whatfix.com/blog/hr-digital-transformation/): This article will discuss what digital transformation looks like in practice for HR teams, and why organizations need to embrace this change. - [Time-to-Proficiency: How to Accelerate New Hire Productivity](https://whatfix.com/blog/time-to-proficiency/): Time-to-proficiency refers to how long it takes employees to achieve maximum productivity and be able to manage their day-to-day workload - [How to Improve Employee Performance (+Root Causes)](https://whatfix.com/blog/improve-employee-performance/): 9 efficient and positive strategies for you to mitigate performance and improve employee performance for better business results. - [Compare Whatfix vs. Userlane](https://whatfix.com/compare/whatfix-vs-userlane/): Compare Whatfix to Userlane to see why Whatfix is the best DAP and analytics provider based on functionality, features, and reviews. - [Repackaging the Change Experience - Whatfix](https://whatfix.com/resources/webinars/repackaging-the-change-experience/) - [Best Change Management Software & Tools (2025)](https://whatfix.com/blog/change-management-tools/): Looking for change management tools/models to manage transformation in your organization? Here is the best change management software in 2025. - [How to Identify Your Product's "Aha!" Moment (+Examples)](https://whatfix.com/blog/aha-moment/): The aha! moment is the act of realizing the value of an app. We'll share how to identify your product's aha! moment with examples, and more. - [What Is Customer Adoption? +Benefits, Metrics, Tools - Whatfix](https://whatfix.com/blog/customer-adoption/): Customers want results, and businesses want to provide those results. Customer adoption harmoniously meets them in the middle. - [Cross-Training Employees: Benefits & Best Practices](https://whatfix.com/blog/cross-training-employee/): Wondering how to create your cross-training program? Explore with us a step-by-step process along with a detailed employee handbook here! - [How to Build an Enterprise Digital Adoption Program - Whatfix](https://whatfix.com/blog/build-digital-adoption-program/): Learn how to establish a digital adoption function to create and own an organizational-wide digital enablement strategy that drives ROI. - [How to Build an L&D Strategy in 2024 | eBook from Whatfix](https://whatfix.com/resources/ebooks/learning-and-development-ebook/) - [Ferring Pharmaceutical Supports Icertis Contract Management with Whatfix - Case Study](https://whatfix.com/resources/case-studies/ferring-pharmaceutical/): Discover how Ferring Pharmaceutical, a Swiss pharmaceutical enterprise, accelerated its CLM transformation with Whatfix’s in-app guidance and self-service support. - [The CHRO’s Agenda in 2025: 12 Trends Reshaping HR - Whatfix](https://whatfix.com/blog/chief-human-resources-officer/): This article explains the role of the CHRO, their part in organizational success, and discuss emerging trends impacting HR leaders today. - [How to Create UX Hotspots +Examples, Tips (2025)](https://whatfix.com/blog/hotspots/): Hotspots are UX elements that provide in-app context for users. Here are benefits and tips for designing hotspots, as well as great examples. - [Whatfix for CLM](https://whatfix.com/de/solutions/clm/): Accelerate user adoption, analyze usage, and maximize the ROI of your CLM implementation with Whatfix’s in-app guidance and analytics. - [Onboarding UX: Types of UX/UI Design Patterns - Whatfix](https://whatfix.com/blog/onboarding-ux/): Onboarding UX is the design framework that guides new users through a product, reducing time-to-value. Learn about onboarding UX patterns now. - [Customer Success Stories | Whatfix](https://whatfix.com/de/resources/case-studies/): We go above and beyond to add value to our customers and every employee ties their role to our customers’ success. This sets us apart. - [Reintroducing Technology to Employees for the Future of Work - Whatfix](https://whatfix.com/resources/webinars/reintroducing-technology-to-employees-for-the-future-of-work/) - [How to Write Organizational Change Announcements (+Templates)](https://whatfix.com/blog/organizational-change-announcements/): Here's a break down of some strong organizational change announcement messages to use as inspiration for your next change project. - [Whatfix for Support Teams](https://whatfix.com/solutions/self-service-support/): With Whatfix for Support Teams, provide contextual guidance and proactive IT self-support to end-users at the moment of need. - [Whatfix Raises $125 Million Series E to Accelerate Expansion & Innovation of Digital Adoption Market - Whatfix](https://whatfix.com/newsroom/press-releases/whatfix-raises-125-million-series-e/): Whatfix, a global leader among digital adoption platforms (DAPs), today announced it has secured $125 Million in a Series E funding round, led by Warburg Pincus with participation from existing investor SoftBank Vision Fund 2. The company is raising the new round at a significant premium, reinforcing its dominance as the leader in Digital Adoption Platforms (DAPs) and expanding into DAP adjacent offerings. - [Bridging the Employee Skill Gap with Adaptive Learning - Whatfix](https://whatfix.com/resources/webinars/bridging-employee-skill-gap-with-adaptive-learning/) - [How to Create a Learning Culture: 18 Best Practices](https://whatfix.com/blog/learning-culture/): A workplace learning culture is an atmosphere that prioritizes & emphasizes ongoing learning and development for individuals and organization - [Digital Adoption Trends 2023 Report - Whatfix](https://whatfix.com/resources/whitepapers/digital-adoption-trends-report/): An exploration of digital adoption trends impacting software adoption, featuring survey data from 1,100+ software users. - [What Is Product Analytics? Examples, Metrics, Use Cases](https://whatfix.com/blog/product-analytics/): Product analytics provide product teams with the the tools to capture data on the performance of their product experience. Learn more now. - [Request Quote - Whatfix](https://whatfix.com/request-quote/): Request a quote from Whatfix and discover how our solutions can enhance your business processes. Get started on your journey to improved efficiency and productivity today. - [Job Shadowing Programs: Best Practices, Use Cases - Whatfix](https://whatfix.com/blog/job-shadowing/): Create stronger teams and enhance employee learning with effective job shadowing strategies. Learn more in our complete guide. - [Whatfix for SFA solutions - Whatfix](https://whatfix.com/resources/videos/whatfix-for-sfa-solutions/) - [What Is a Knowledge Base? Types, Components, Benefits](https://whatfix.com/blog/knowledge-base/): Knowledge bases are revolutionizing the way users learn about products & services. Learn how to create a knowledge base at your organization. - [The Importance of Product Knowledge Training (2025)](https://whatfix.com/blog/product-knowledge-training/): Discover how effective product knowledge training boosts performance, customer satisfaction, and drives business success. - [Strategies for Successful Change Implementation (2025)](https://whatfix.com/blog/change-implementation/): Explore the key implementation strategies that pave the way for seamless and sustainable change within the corporate landscape. - [How a Sales DAP Drives Revenue by Optimizing CRM Experiences - Whatfix](https://whatfix.com/resources/whitepapers/how-a-sales-dap-drives-revenue-by-optimizing-crm-experiences/) - [HR & People Ops Archives - The Whatfix Blog | Drive Digital Adoption](https://whatfix.com/blog/category/talent-management/): Explore HR best practices, resources, trends, and more across our HR, people management, and talent acqusition content library. - [Unlock the Full Potential of Your Source-to-Pay (S2P) Applications - Whatfix](https://whatfix.com/resources/whitepapers/unlock-the-full-potential-of-your-source-to-pay-s2p-applications/) - [Compare Whatfix vs. Appcues](https://whatfix.com/compare/whatfix-vs-appcues/): Compare Whatfix to Appcues to see why Whatfix is the best DAP and analytics provider based on functionality, features, and reviews. - [In-App Support: Best Practices, Examples, Types](https://whatfix.com/blog/in-app-support/): In-app support is a type of customer support in which help content, in-app guidance, and resource centers are embedded into applications to assist users in real time - [Whatfix Careers - Join Our Dynamic Team](https://whatfix.com/de/careers/): Discover exciting career opportunities at Whatfix. Join our dynamic team and help shape the future of enterprise software. - [How to Train Employees on New Software - Whatfix](https://whatfix.com/blog/train-employees-on-new-software/): This article discusses what it takes to effectively train employees on new business software and technology to drive business outcomes. - [The Definitive Guide to Product Adoption in 2025 - Whatfix](https://whatfix.com/blog/product-adoption/): In our guide, learn how to create a frictionless product adoption process, track measurable KPIs, improve your adoption rate, and more. - [6 Best Lemon Learning Alternatives & Competitors (2025)](https://whatfix.com/lemon-learning-alternatives-competitors/): We explore Lemon Learning, its features, its limitations, and its best alternatives to see what digital adoption platform is right for you. - [How to Measure & Track Digital Adoption (+KPIs & Metrics) - Whatfix](https://whatfix.com/blog/measure-digital-adoption/): See how to measure your organization's level of digital adoption with examples of key metrics to track for improving user adoption. - [Self-Service vs. White Glove Onboarding: Which Is Best? - Whatfix](https://whatfix.com/blog/white-glove-onboarding-vs-self-service-onboarding/): Explore the pros and cons of self-service and white glove onboarding to help you decide which approach is best for your business and its customers. - [A Buyer’s Guide to Digital Adoption Platforms in 2022 - Whatfix](https://whatfix.com/resources/analyst-reports/a-buyers-guide-to-digital-adoption-platforms-in-2022-2/): In this report, Everest Group analyzes survey-based research of DAP buyers to understand what key problems organizations are solving with a DAP, what their objectives are, what the core features and organizational benefits are, and the results and satisfaction across these buyers on the digital adoption platforms with the highest market presence. - [What Is ERP? History, Benefits, Modules - Whatfix](https://whatfix.com/blog/erp/): Discover how ERP systems streamline operations, boost efficiency, and drive business growth in our comprehensive guide. - [6 Best Inline Manual Alternatives & Competitors - Whatfix](https://whatfix.com/inline-manual-alternatives-competitors/): Exploring Inline Manual alternatives for driving user adoption? Explore the best DAP competitors to Inline Manual now! - [9 Best Loan Servicing Software in 2025](https://whatfix.com/blog/loan-software/): Loan software is used by lenders to centralize information, tasks and financial services throughout the loan lifecycle. - [Resistance to Change: 7 Causes & How to Overcome Them](https://whatfix.com/blog/causes-of-resistance-to-change/): While resistance is inevitable, it’s not insurmountable. To overcome it, check out the causes of resistance to change and ways to overcome resistance in your organization. - [Whatfix for ServiceNow](https://whatfix.com/solutions/servicenow/): Accelerate user adoption, analyze usage, and maximize the ROI of your ServiceNow applications with Whatfix’s in-app guidance and analytics. - [7 Examples of Welcome Surveys for New Users - Whatfix](https://whatfix.com/blog/welcome-surveys/): Discover how welcome surveys can transform your customer engagement strategy. Find out more in our comprehensive guide. - [The Rise of the Digital Adoption Manager in 2025 - Whatfix](https://whatfix.com/blog/digital-adoption-manager/): A digital adoption manager oversees a company’s digital adoption strategy, helping to extract the most value from software applications. - [15 Must-Track Product & User Adoption Metrics (2025)](https://whatfix.com/blog/product-adoption-metrics/): We explore the most important product and user adoption metrics to measure, track, and analyze to create customer-centric products. - [Whatfix for Financial Services](https://whatfix.com/de/solutions/financial-services/): Whatfix for Financial Services enables advisors, agents, and analysts to work more efficiently, reduce risk, and adapt to market conditions. - [Compare Whatfix](https://whatfix.com/de/compare/): Compare Whatfix to other DAPs to see why Whatfix is the best digital adoption platform vs. DAP vendors like WalkMe, Pendo, and Appcues. - [Whatfix for Workday](https://whatfix.com/solutions/workday/): Accelerate user adoption, analyze usage, and maximize the ROI of your Workday applications with Whatfix’s in-app guidance and analytics. - [Forrester New Wave Report names Whatfix a leader - Whatfix](https://whatfix.com/resources/videos/forrester-new-wave-report-names-whatfix-a-leader/) - [Performance Support Systems: Overview, Best Tools, Tips (2024)](https://whatfix.com/de/performance-support-system/): Provide just-in-time training to help users achieve optimum performance with performance support systems. - [How to Track ERP Process Governance - Whatfix](https://whatfix.com/blog/erp-process-governance/): Learn how ERP process governance helps reduce risk, improve data accuracy, and align operations across your organization. - [Training in the Pharma Industry: From Compliance to Upskilling - Whatfix](https://whatfix.com/blog/pharma-employee-training/): In this article, we provide best practices for developing effective pharma training programs and detail challenges of the pharma & life science sector - [Digital Transformation In Healthcare (+Use Cases, Benefits, Trends)](https://whatfix.com/blog/digital-transformation-healthcare/): Digital transformation uses digital technologies and platforms to improve the quality of healthcare delivery & enhance patient experience. - [How to Drive Business Process Adoption (+Examples) | Whatfix](https://whatfix.com/blog/business-process-adoption/): Business process adoption occurs when organizations integrate new tools and workflows into their team’s day-to-day operations successfully. - [6 Best Assima Training Alternatives & Competitors - Whatfix](https://whatfix.com/assima-alternatives-competitors/): Exploring Assima Training alternatives for creating sandbox environments and driving user adoption? Explore the best Assima competitors now! - [Whatfix Recognized as a Digital Adoption Platform (DAP) Leader for the Fifth Consecutive Year and a Star Performer for the Third Year - Whatfix](https://whatfix.com/newsroom/press-releases/whatfix-recognized-as-a-dap-leader-everest-peak-matrix-2024/): Whatfix, a global leader among digital adoption platforms (DAPs), today announced that the company has been recognized as a Leader for the fifth consecutive year and a Star Performer for the third year and second consecutive year in the Everest Group Digital Adoption Platform (DAP) PEAK Matrix® Assessment 2024. - [How to Build a Help Center in 2025 (+Examples, Tools) - Whatfix](https://whatfix.com/blog/help-center/): In this guide, we explore the benefits of help centers, tips for building a help center, and the best examples on the market today. - [The Ultimate Call Center Training Guide (2025)](https://whatfix.com/blog/call-center-training/): Call center agent training is the process of preparing individuals to work as customer service representatives in call centers. - [Reed Drives CRM Adoption With Role-Based Guided Learning](https://whatfix.com/resources/case-studies/reed-uses-whatfix-to-drive-modern-day-digital-transformation/): Discover how Reed, a leading company, achieved remarkable digital transformation using Whatfix and explore how we empowered them to embrace modern-day technology and drive unprecedented growth. - [Software Implementation: Keys to a Successful Rollout (2025)](https://whatfix.com/blog/software-implementation/): Here are 6 steps to guarantee your company's next software implementation is a success - along with the importance of an implementation plan. - [How to Create a Product Roadmap (+8 Examples)](https://whatfix.com/blog/product-roadmap/): Learn how to create a product roadmap, explore types of roadmaps & their core components, and breakdown 8 examples of product roadmaps. - [6 Best Amplitude Guides & Surveys Alternatives (2025)](https://whatfix.com/commandbar-alternatives-competitors/): Explore the best Amplitude Guides & Surveys alternatives to find the best DAP for your use case. See the difference between it and DAP competitors. - [eBooks | Whatfix](https://whatfix.com/de/resources/ebooks/) - [Customer Self-Service: The Self-Help Support Model (2025)](https://whatfix.com/blog/customer-self-service/): Learn the importance of customer self-service, how to provide self-help support to your customers, best practices, real examples, and tools. - [Whatfix for HR Teams](https://whatfix.com/solutions/hr-professionals/): Maximize adoption of HR applications and provide better employee experiences with Whatfix - [11 Critical Digital Transformation Challenges to Overcome (2025)](https://whatfix.com/blog/digital-transformation-challenges/): Organizations must overcome the top digital transformation challenges to compete in 2023. Here is how to overcome those challenges. - [What Is AI In Insurance? Examples, Challenges, Future Trends](https://whatfix.com/blog/ai-in-insurance/): Learn how CIOs are leveraging AI to streamline operations, manage risks, and reduce claims in insurance companies. - [Disha Gupta | Whatfix Author](https://whatfix.com/blog/author/disha-gupta/) - [Why AI Implementations Are Failing (Root Causes) - Whatfix](https://whatfix.com/blog/ai-implementation-failures/): Avoid common AI implementation failures with key strategies to overcome challenges like data issues, poor adoption, and lack of leadership. - [New Employee Training: 10 Tips for Effective New Hire Training](https://whatfix.com/blog/new-employee-training/): Download our new employee training checklist to ensure your organization’s success in providing effective training for new hires. - [Whatfix for Digital Transformation](https://whatfix.com/de/solutions/digital-transformation/): Take a people-first approach to digital transformation by enabling end-users with in-app guidance and self-support, enabling organizations to maximumize technology ROI. - [Sentry Insurance Saved $1M With Whatfix's User Onboarding & Self-Help Support - Case Study](https://whatfix.com/resources/case-studies/sentry-insurance/): Discover how Sentry Insurance optimize workflows, improve employee productivity, and enhance customer experiences with Whatfix's interactive guidance and automation platform - [What Is Workforce Management? 14 Best WFM Software](https://whatfix.com/blog/workforce-management/): Workforce management (WFM) is all about using your workforce in the most effective way to optimize productivity and reduce risk. - [Maximizing the Value of Salesforce - Whatfix](https://whatfix.com/resources/ebooks/maximizing-value-salesforce/) - [30 Helpful FAQ Page Examples (+How to Create Your Own)](https://whatfix.com/blog/faq-page-examples/): Explore 30 helpful FAQ page examples to understand what makes them great adn learn how to build your own FAQ page. - [Redesigning Employee Training for a Digital Ready Workforce - Whatfix](https://whatfix.com/resources/whitepapers/employee-training-digital-workforce/) - [How to Create a User Guide (Examples, Tips, Tools)](https://whatfix.com/blog/user-guides/): A user guide is a crash course that sets users up for success. We share tips on creating user guides and look at examples. - [How to Write Helpful Release Notes (+5 Examples)](https://whatfix.com/blog/release-notes/): Release notes outline new product updates & features to users. Learn how to write release notes, see examples, & explore release note tools. - [What Is User Retention? How to Measure & Improve It (2025)](https://whatfix.com/blog/user-retention/): User retention is the key to growing your app or product. Learn how to measure cohort retention, how to improve it, and what a good rate is. - [Customer Success Stories | Whatfix](https://whatfix.com/resources/case-studies/?page=2): We go above and beyond to add value to our customers and every employee ties their role to our customers’ success. This sets us apart. - [The Complete Guide to Change Management for Enterprises - Whatfix](https://whatfix.com/resources/whitepapers/change-management-white-paper-for-enterprises/) - [Digital Transformation in Fashion (+Examples) - Whatfix](https://whatfix.com/blog/digital-transformation-fashion/): Digital transformation in fashion includes everything from design to retail. Learn more about the common challenges and explore examples. - [EHR Adoption: Best Practices for Healthcare Providers (2025)](https://whatfix.com/blog/ehr-adoption/): EHR adoption is defined as the process medical firms undergo as their staff learns to use EHR platforms to their full potential. - [11 Effective Employee Retention Strategies (2025)](https://whatfix.com/blog/employee-retention-strategies/): Choose your ideal employee retention strategy and improve retention in workplace. Flexibility. Career Advancement. Feedback. Smart Onboarding. - [What Is Application Management? +Benefits, Best Practices - Whatfix](https://whatfix.com/blog/application-management/): Improve application performance and security with a comprehensive lifecycle management strategy tailored to your business. - [What Is Blended Learning? (+Types, Benefits, Examples)](https://whatfix.com/blog/blended-learning-types-benefits-examples/): Blended learning combines the benefits of traditional classroom teaching with technology to make learning real-time, contextual & engaging. - [Asynchronous vs. Synchronous Learning: What's Best?](https://whatfix.com/blog/asynchronous-learning/): Asynchronous learning provides employees with a flexible option for consuming learning material and getting on-demand support. - [What Is Workday People Experience? +Limitations, Alternatives](https://whatfix.com/blog/workday-people-experience/): Workday PEX is an add-on product to its HCM that provides user with in-app guidance and experiences. Learn why a DAP is a better alternative. - [The Employee Offboarding Process (+Offboarding Checklist)](https://whatfix.com/blog/offboarding/): An offboarding process ensures smooth transition for the company and the resigning employee as they move to the next stage of their career - [The What, How and Why of xAPI in Corporate Learning](https://whatfix.com/blog/xapi/): xAPI makes it possible to track and collect a wide range of data about each employee’s learning experience and progress. - [How to Build an L&D Strategy in 2024 | eBook from Whatfix](https://whatfix.com/de/resources/ebooks/learning-and-development-ebook/) - [How to Write Standard Operating Procedures (+SOP Template)](https://whatfix.com/blog/sop/): SOP (standard operating procedures) are step-by-step instructions for employees to guide them on how to execute business processes and tasks. - [What Is HCM Transformation? +Benefits, Challenges](https://whatfix.com/blog/hcm-transformation/): Transform your HCM strategy with Whatfix. Expert insights into navigating the complexities of human capital management. - [The Only Thing You Need to Know About Building Learning Communities - Whatfix](https://whatfix.com/de/resources/podcasts/the-only-thing-you-need-to-know-about-building-learning-communities/): Discover how building learning communities can transform L&D strategies. Explore insights on scaling, engagement, and measuring ROI. - [ATS Implementation: 12-Step Plan to Success (2025)](https://whatfix.com/blog/ats-implementation/): Transform your hiring strategy with effective ATS implementation. Find out how Whatfix can help you every step of the way. - [The Importance of Digital Tech Adoption in Hospitality (2025)](https://whatfix.com/blog/digital-adoption-in-hospitality/): Digital adoption refers to the integration and utilization of digital technologies and tools to enhance the overall hospitality experience. - [Fast Track Digital Transformation At Your Local Government - Whatfix](https://whatfix.com/resources/whitepapers/digital-transformation-local-government/) - [Reintroducing Technology to Employees for the Future of Work - Whatfix](https://whatfix.com/de/resources/webinars/reintroducing-technology-to-employees-for-the-future-of-work/) - [How to Overcome Uncertainty Avoidance in the Workplace - Whatfix](https://whatfix.com/blog/uncertainty-avoidance/): Uncertainty avoidance refers to how individuals and organizations perceive, manage, and respond to uncertainty, ambiguity, and risk. - [Disha Gupta | Whatfix Author](https://whatfix.com/blog/author/disha-gupta/page/10/) - [Sales Forecasting 101: Benefits, Challenges, Tools (2025)](https://whatfix.com/blog/sales-forecasting/): Discover the essential steps to master sales forecasting and drive business growth. - [Redesigning Employee Training for a Digital Ready Workforce - Whatfix](https://whatfix.com/de/resources/whitepapers/employee-training-digital-workforce/) - [Salesforce User Training: Best Practices, Methods, Courses](https://whatfix.com/blog/salesforce-training/): Learn how to tailor Salesforce training for every team member's needs to ensure a smooth and successful CRM experience. - [What Is People Analytics? Benefits, Examples, Tools (2025)](https://whatfix.com/blog/people-analytics/): People analytics is the practice of collecting, evaluating, and acting on HR data to improve business outcomes that are people-based. - [What Is Digital Transformation? Overview, Why, & How - Whatfix](https://whatfix.com/digital-transformation): Digital transformation is the process of transforming legacy, outdated applications and processes with cloud technologies & digital workflows. - [8 Best HelpHero Alternatives & Competitors (2025) - Whatfix](https://whatfix.com/de/helphero-alternatives-competitors/): Explore the best HelpHero alternatives to find the right digital adoption platform to create in-app guidance and user onboarding experiences. - [17 Best Knowledge Sharing Platforms in 2025](https://whatfix.com/blog/knowledge-sharing-platforms/): Knowledge sharing platforms help employees find the answers to common questions. Here are the best knowledge sharing platform tools in 2025. - [Compare Whatfix vs. Userpilot](https://whatfix.com/de/compare/whatfix-vs-userpilot/): Compare Whatfix to Userpilot to see why Whatfix is the best DAP and analytics provider based on functionality, features, and reviews. - [What Is a Digital Ecosystem? Benefits, Examples, Types](https://whatfix.com/blog/what-is-a-digital-ecosystem-and-how-can-it-help-your-business/): Discover how digital ecosystems transform businesses by driving growth, innovation, and efficiency through strategic partnerships. - [19 Examples of Corporate Training Video (+Best Practices)](https://whatfix.com/blog/training-video-examples/): Learn how to create training videos by exploring the best examples of corporate training videos. - [What Is Employee Orientation? +(Benefits, Best Practices, Free Checklist)](https://whatfix.com/blog/employee-orientation-checklist/): Setup your employees for success in the new role and help them contribute to the organization with our FREE Employee Orientation Checklist - [2024 Gartner® Voice of the Customer Report Named Whatfix a Customers' Choice for Digital Adoption Platforms - Whatfix](https://whatfix.com/newsroom/press-releases/2024-gartner-voice-of-the-customer/): Whatfix, the global digital adoption platforms (DAP) leader, has been recognized as a Customers’ Choice in the Gartner report. This distinction placed Whatfix in the top-right section of Peer Insights Quadrant, the only DAP vendor that received this recognition. - [What Is Source-to-Pay? +Benefits of S2P Process Automation](https://whatfix.com/blog/source-to-pay/): In this article we breakdown the source-to-pay (S2P) process, challenges of the S2P process, and benefits of S2P automation. - [15 HR Best Practices to Adopt in 2025](https://whatfix.com/blog/hr-best-practices/): HR best practices are internal guidelines organizations establish to streamline people-related procedures & add substantial value to overall business - [Ferring Pharmaceutical Supports Icertis Contract Management with Whatfix - Case Study](https://whatfix.com/de/resources/case-studies/ferring-pharmaceutical/): Discover how Ferring Pharmaceutical, a Swiss pharmaceutical enterprise, accelerated its CLM transformation with Whatfix’s in-app guidance and self-service support. - [AI Adoption by Sector: Who’s Leading and Lagging? - Whatfix](https://whatfix.com/blog/ai-adoption-by-sector/) - [Coupa Implementation: How to Drive User Adoption - Whatfix](https://whatfix.com/blog/coupa-implementation/): Successfully plan a Coupa implementation and drive user adoption to achieve procurement transformation with our Coupa implementation guide. - [Whatfix Listed as Highest-Ranking DAP on 2023 Deloitte Technology Fast 500™ North America for Third Consecutive Year - Whatfix](https://whatfix.com/de/newsroom/press-releases/whatfix-listed-as-highest-ranking-dap-on-2023-deloitte-technology-fast-500-north-america-for-third-consecutive-year/): Whatfix, the global leader in digital adoption platforms (DAP), today announced it has ranked as the 286th Fastest-Growing Company in North America with a growth rate of 473% on the 2023 Deloitte Technology Fast 500™list. The Deloitte Technology Fast 500 is a ranking of the fastest-growing technology, media, telecommunications, life sciences, fintech, and energy tech companies in North America, now in its 29th year. - [How to Develop an Effective Employee Training Program | eBook from Whatfix](https://whatfix.com/de/resources/ebooks/employee-training-program/) - [How to Build an Enterprise DAP Business Case - Whatfix](https://whatfix.com/de/resources/whitepapers/dap-business-case/): An enterprise DAP business case that enables leaders with the framework to get c-suite and leadership support for a DAP investment. - [What Is Web-Based Training? An eLearning Guide (2025) - Whatfix](https://whatfix.com/blog/web-based-training/): Are you exploring options to train your employees? Here's an eLearning guide to help you transition from legacy training methods to web-based training. - [REG Reduced Time-to-Proficiency 50% for Its CRM & ERP](https://whatfix.com/de/resources/case-studies/renewable-energy-group-inc-reduces-time-to-jd-edwards-salesforce-proficiency-by-about-50-with-whatfix/): Discover how Renewable Energy Group Inc. achieved remarkable results, cutting their learning curve in JD Edwards and Salesforce by around 50% through the implementation of Whatfix. - [Hays Enhances CRM Adoption & Employee Engagement with Whatfix - Case Study](https://whatfix.com/de/resources/case-studies/hays-enhanced-crm-adoption-and-employee-engagement-with-whatfix/): Learn how Hays, a global staffing and recruiting company, accelerated adoption of its IRIS CRM with Whatfix’s in-app guided onboarding, continuous learning, and on-demand help to 1,500 users. - [CX Transformation: How to Build Customer-Centric Experiences](https://whatfix.com/blog/customer-experience-transformation/): Learn why evolving demands call for a new CX approach and how to build a customer-centric CX transformation roadmap that wows customers. - [10 Types of Knowledge: Explicit, Implicit, Tacit, & More](https://whatfix.com/blog/types-of-knowledge/): In this article, we study the different types of knowledge, providing examples, characteristics, and workplace applications for each type. - [Technology Adoption In Healthcare (+Trends, Case Studies)](https://whatfix.com/blog/digital-adoption-in-healthcare/): Technical adoption in healthcare refers to driving end-user adoption of new healthcare-related cloud applications and digital processes. - [What Is Vendor Management? (+Challenges, Process, Tools)](https://whatfix.com/blog/vendor-management/): Vendor management is the process of companies managing the relationship between themselves and various suppliers. Learn more now. - [SuccessFactors Implementation: 8 Steps for Adoption](https://whatfix.com/blog/successfactors-implementation/): Having an SAP SuccessFactors implementation strategy helps support your new HCM investment and drives employee engagement. - [Ultimate Guide to Call Center Monitoring (2025) - Whatfix](https://whatfix.com/blog/call-center-monitoring/): Learn how call center monitoring improves customer satisfaction and operational efficiency with the right tools and strategies. - [Forrester New Wave Report names Whatfix a leader - Whatfix](https://whatfix.com/de/resources/videos/forrester-new-wave-report-names-whatfix-a-leader/) - [Announcements Archive - Whatfix](https://whatfix.com/newsroom/announcements/) - [The RACI Matrix, Explained (+Examples, Tools, & Template)](https://whatfix.com/blog/raci-matrix/): The RACI matrix clearly defines the roles & responsibilities for different team members to drive change effectively. - [Marketboomer Scaled Customer Adoption with In-App Guided Onboarding](https://whatfix.com/de/resources/case-studies/customer-onboarding-and-adoption-boom-at-leading-hospitality-software-provider/): Discover how Marketboomer, a SaaS procurement platform, deployed Whatfix’s DAP to improve its customer onboarding experience and reduced training costs, increased NPS, and drove end-user adoption - [Whatfix Positioned as a Leader (fourth consecutive year) and a Star Performer in Everest Group Digital Adoption Platform (DAP) PEAK Matrix® Assessment 2023 - Whatfix](https://whatfix.com/de/newsroom/press-releases/whatfix-positioned-as-a-leader-fourth-consecutive-year-and-a-star-performer-in-everest-group-digital-adoption-platform-dap-peak-matrix-assessment-2023/): Whatfix, the global leader in digital adoption platforms today announced that it has been named a Leader for the fourth consecutive year and a Star Performer for the second time (for demonstrating the greatest year-on-year positive movement on the PEAK Matrix) in the Digital Adoption Platform (DAP) PEAK Matrix® Assessment 2023 released by Everest Group, a global research firm. - [11 Proven Product Management Frameworks & Models - Whatfix](https://whatfix.com/blog/product-management-frameworks/): Explore the best product management frameworks and methodologies used by PMs to drive product growth, with pros and cons for each model. - [Webinars | Whatfix](https://whatfix.com/de/resources/webinars/?page=2): Register to join our upcoming live webinars, or listen to on-demand webinars at any time. - [Salesforce CPQ Implementation: 9 Steps to Success](https://whatfix.com/blog/salesforce-cpq-implementation-guide/): Learn how to successfully implement Salesforce CPQ with a step-by-step guide that streamlines your sales process and boosts efficiency. - [8 Steps for Successful Agentforce Adoption - Whatfix](https://whatfix.com/blog/salesforce-agentforce-adoption/): Transform your business operations with a strategic Agentforce adoption plan. Learn the key steps for success - [What Is SCORM? Benefits, How It Works, Compliance](https://whatfix.com/blog/scorm/): Learn what it means to be SCORM compliant, why it matters for enterprise L&D, and how to design learning material that is SCORM compliant. - [The Spaced Learning Effect: Phases, Benefits](https://whatfix.com/blog/spaced-learning/): Spaced learning is based on the concept that learning is enhanced when knowledge is repeated after certain intervals. - [NetSuite CRM Implementation: 9 Steps for Success (2025)](https://whatfix.com/blog/netsuite-crm-implementation/): NetSuite CRM implementations are challenging. We breakdown 9 steps to successfully implementing NetSuite CRM instances. - [Cookie Policy - Whatfix](https://whatfix.com/de/cookie-policy/): These T&C are for customers not signing an agreement at the time of purchasing License. Clients entering into a seperate agreement at the time of purchasing License will be governed by the Terms in that agreement. - [7 Best Stonly Alternatives & Competitors (2025)](https://whatfix.com/de/stonly-alternatives-competitors/): We compare the best alternatives and competitors to Stonly's interactive guidance, onboarding, and troubleshooting platform. - [10 Workday Implementation Challenges and Solutions [2025 Guide]](https://whatfix.com/blog/workday-implementation-challenges/): Explore the key challenges encountered during an enterprise Workday implementation and get insights into strategies to overcome them. - [12 Types of Technical Documentation +Examples (2025)](https://whatfix.com/blog/types-of-technical-documentation/): These 12 types of technical documents guide users through your product, explain your processes, and improve your sales and marketing. - [How to Track, Measure, and Analyze Software Usage - Whatfix](https://whatfix.com/blog/track-software-usage/): Learn to track software usage effectively—optimize workflows, boost efficiency, and reduce costs with our comprehensive guide. - [TSG Enabled Recruiters Through ATS Transformation With Whatfix](https://whatfix.com/de/resources/case-studies/tsg-facilitated-hcm-software-training/): Discover how The Select Group streamlined its ATS and HCM software enablement and training programs with Whatfix's digital adoption platform. - [6 Best Intercom Alternatives for Product Tours (2025)](https://whatfix.com/de/intercom-alternatives-competitors/): We explore Intercom's Product Tour and in-app guidance features, its limitations, and the best Intercom alternatives for your use case. - [CRM Modernization: Salesforce Classic to Lightning Migration 101 - Whatfix](https://whatfix.com/resources/whitepapers/salesforce-classic-to-lightning-migration-101/) - [The Role of IT Governance (Types, Frameworks)](https://whatfix.com/blog/it-governance/): IT governance is a set of formalized standards that businesses follow to ensure that all IT investments are delivering bottom-line results. - [Leveraging Learning Engineering to Drive Digital Transformation - Whatfix](https://whatfix.com/de/resources/webinars/leveraging-learning-engineering-to-drive-digital-transformation/) - [15 Types of IT Frameworks and Operating Models (2025) - Whatfix](https://whatfix.com/blog/it-frameworks/): Implementing an IT framework can help regain control of your IT environment and improve efficiency. Here are 15 types of IT frameworks worth considering. - [Digital Transformation for Telecom Operators (+Examples) - Whatfix](https://whatfix.com/blog/digital-transformation-telecom/): Find out what it takes to achieve digital transformation in telecom. You’ll discover key components, challenges, and real-world examples. - [Whatfix for Change Management](https://whatfix.com/de/solutions/change-management/): Enable employees to navigate software change with in-app guidance and self-service support, driving user adoption without impacting your workforce productivity. - [Microsoft Dynamics 365 Implementation Guide - Whatfix](https://whatfix.com/blog/microsoft-dynamics-365-implementation/): Mircosoft Dynamics 365 is a powerful business application platform that offers several great features. Learn more about how Dynamics 365 can support your enterprise. - [Shield HealthCare Drove Adoption of Its Core2 Transformation & Enabled End-Users With Whatfix](https://whatfix.com/resources/case-studies/shield-healthcare-reduced-employee-time-to-competency-with-whatfix/): Discover how Shield Healthcare streamlined employee training, improved overall workforce efficiency and reduced time to competency with Whatfix's innovative digital adoption platform. - [The Future of Insurance Fraud Detection is Predictive Analytics](https://whatfix.com/blog/insurance-fraud-detection/): Predictive analytics the most powerful method for fraud detection, driving a tremendous effect on insurance technology. Read on to learn more. - [Whatfix Partner Program - Join our Network Today!](https://whatfix.com/partners/partner-referral/): Join the community of industry leaders that drive digital adoption of leading enterprise applications by enhancing user experience and productivity while reducing support and training costs. - [How to Identify & Fix Bottlenecks in Your Business Processes](https://whatfix.com/blog/bottlenecks/): Learn how bottlenecks affect business processes and uncover ways to boost efficiency and accelerate growth. - [Upskilling Clicks With Digital Adoption Platforms - Whatfix](https://whatfix.com/de/resources/whitepapers/upskilling-clicks-with-digital-adoption-platforms/) - [HCM End-User Support: Ultimate Guide](https://whatfix.com/blog/hcm-end-user-support/): Discover expert HCM end-user support solutions with Whatfix. Enhance user experience & streamline HR processes for optimal workforce management. - [50+ Critical Digital Transformation Statistics to Know (2025)](https://whatfix.com/blog/digital-transformation-statistics/): Digital transformation allows enterprises to grow by adopting new technologies. Here are 50 digital transformation statistics for 2023. - [Whatfix Addresses Assima’s Legal Claims, Reinforcing Its Commitment to Innovatio](https://whatfix.com/de/newsroom/announcements/whatfix-addresses-assimas-legal-claims-reinforcing-its-commitment-to-innovation/): Whatfix is a recognized leader in the Digital Adoption Platform (DAP) category, trusted by 750+ customers and 125+ partners across 40+ countries. With a strong commitment to innovation and enterprise transformation, Whatfix offers a comprehensive suite of products, including digital adoption, application simulation, and product analytics that enhance user adoption and productivity. The company has been named a Leader in The Forrester Wave™: DAP, Q4 2024 and recognized by Gartner, Everest Group, and other industry analysts for its innovation and impact across enterprises. - [What Is Training Analytics? (+7 Learning Metrics to Track)](https://whatfix.com/blog/training-analytics/): Training analytics is collecting, analyzing, and reporting data about training to optimize costs, measure effectiveness & improve learning experience - [5 Best Apty Alternatives & Competitors (2025)](https://whatfix.com/de/apty-alternatives-competitors/): Thinking of investing in Apty as your digital adoption platform? Before you do, check out this comparison of features and pricing against 5 top alternatives. - [Customer Service Training: Ideas, Types, Software](https://whatfix.com/blog/customer-service-training/): Explore effective customer service training methods that boost customer satisfaction and retention for long-term business success. - [SaaS Customer Support: Best Practices, Key Elements - Whatfix](https://whatfix.com/blog/saas-customer-support/): Discover best practices, tools, and strategies to enhance SaaS customer support, boost retention, and deliver seamless user experiences. - [How to Perform a Business Process Analysis (+Benefits) - Whatfix](https://whatfix.com/blog/business-process-analysis/): Process analysis helps businesses analyze and optimize internal processes to maximize efficiency. Learn how to perform process analysis now! - [What Is Google's HEART Framework? +Template](https://whatfix.com/blog/heart-framework/): Google's HEART framework provides product teams a way to track and improve UX holistically. Learn more in our HEART UX framework guide. - [What Is Customer Feedback? +Benefits, Methods, Tools - Whatfix](https://whatfix.com/blog/customer-feedback/): We explore the benefits of customer feedback, best practices for gathering feedback, and how to make changes in your organization. - [Guidewire Implementation: 7 Best Practices for P&C Companies (2025)](https://whatfix.com/blog/guidewire-implementation/): Creating a Guidewire implementation plan is critical for P&C companies to drive adoption & achieve ROI on their new P&C software investment. - [How to Deploy Your Digital Transformation Roadmap](https://whatfix.com/blog/digital-transformation-roadmap/): Digital transformation roadmap gets tossed around a lot but the advice on how to deploy one is unnecessarily complicated. - [Sentry Insurance Saved $1M With Whatfix's User Onboarding & Self-Help Support - Case Study](https://whatfix.com/de/resources/case-studies/sentry-insurance/): Discover how Sentry Insurance optimize workflows, improve employee productivity, and enhance customer experiences with Whatfix's interactive guidance and automation platform - [Grifols Simplifies Employee Learning with Whatfix - Case Study](https://whatfix.com/resources/case-studies/grifols-integrated-whatfix-to-simplify-employee-learning/): Discover how Grifols, a global healthcare company, improved employee learning and accelerated adoption of Salesforce applications with Whatfix’s in-app guided onboarding and moment-of-need training. - [What Is Change Prioritization? +Best Practices - Whatfix](https://whatfix.com/blog/change-prioritization/): This article discusses change prioritization, different influencung factors, and standard best practices to improve transformation processes. - [ITIL Problem Management: Benefits, Best Practices, Process, Tools - Whatfix](https://whatfix.com/blog/itil-problem-management/): Discover how ITIL problem management helps identify and resolve root causes, minimizing IT disruptions and improving service quality. - [How to Hold Employees Accountable: Best Practices & Tips](https://whatfix.com/blog/hold-your-employees-accountable/): Accountability leads to improved performance & work standards. Here are 13 tips to hold employees accountable in your workplace. - [Cracking the Code: Dr. Alaina Szlachta on Learning Impact Measurement - Whatfix](https://whatfix.com/de/resources/podcasts/cracking-the-code-dr-alaina-szlachta-on-learning-impact-measurement/): Discover how to measure the true impact of your L&D initiatives, effective learning impact measurement strategies, beyond traditional metrics - [18 Best Instructional Design Software in 2025](https://whatfix.com/blog/instructional-design-software/): Looking out for Instructional Design Software Tools to help you create exceptional eLearning content? Here's the list you need. - [Best Whatfix Alternatives & Competitors: Comparison Guide (2024)](https://whatfix.com/whatfix-alternatives-competitors/): We compare the best Whatfix alternatives and competitors, and show you why Whatfix is the best DAP for enterprises. - [What Is a User Flow in UX Design? +Benefits, Types (2025)](https://whatfix.com/blog/user-flows/): User flows allow designers & product teams to visualize the user experience. Learn more about the benefits & how to create optimal user flows - [18 Best Knowledge Base Examples in 2025](https://whatfix.com/blog/knowledge-base-examples/): Explore examples of helpful customer knowledge base to help inspire you to create a robust knowledge base for your users. - [EHR Training for Healthcare Staff: Best Practices - Whatfix](https://whatfix.com/blog/ehr-training/): Find out why EHR training is so important. Plus, discover best practices to maximize the impact of your training. - [What Is First Call Resolution? How to Improve FCR - Whatfix](https://whatfix.com/blog/first-call-resolution/): Learn how first call resolution (FCR) can improve your support team’s efficiency and boost customer loyalty. - [Compare Whatfix vs. Userlane](https://whatfix.com/de/compare/whatfix-vs-userlane/): Compare Whatfix to Userlane to see why Whatfix is the best DAP and analytics provider based on functionality, features, and reviews. - [How to Identify Training Gaps (+Overcoming Them)](https://whatfix.com/blog/identify-training-gaps/): In this guide, we’re offering a consistent strategy for uncovering employee training gaps in your organization and addressing them. - [What Is Technical Training? +Examples, Tips (2025)](https://whatfix.com/blog/technical-training/): Here is a checklist for you to create an engaging and effective technical training program for your employees. - [Mastering the Hybrid Learning Environment: 5 Keys to Success - Whatfix](https://whatfix.com/de/resources/webinars/mastering-the-hybrid-learning-environment-5-keys-to-success/) - [What Makes a Great Sales Coach? (+Techniques, Tips) - Whatfix](https://whatfix.com/blog/sales-coaching/): These sales coaching techniques allows sales leaders to teach their reps best practices and improve overall sales numbers. - [6 Skills for Modern Sales Leadership Success - Whatfix](https://whatfix.com/blog/sales-leadership/): Learn how strategic thinking and emotional intelligence define exceptional sales leadership. - [Introduction to Mirror - Whatfix](https://whatfix.com/de/resources/videos/introduction-to-mirror/) - [Adult Learning Theory: 7 Principles of Andragogy - Whatfix](https://whatfix.com/blog/adult-learning-theory/): This article discusses the concept of Adult Learning Theory, its 7 principles, benefits, and challenges associated with adult learning. - [ICICI Bank Accelerates Corporate Customer Onboarding & Drives Engagement With Whatfix](https://whatfix.com/de/resources/case-studies/icici-bank-accelerate-and-deepen-customer-engagement/): Discover how ICICI Bank, one of India’s leading private sector banks, used Whatfix’s Digital Adoption Platform to accelerate and deepen customer engagement on their Corporate Internet Banking platform. - [Introducing Whatfix Studio - Whatfix](https://whatfix.com/de/resources/videos/introducing-whatfix-studio/) - [What Is Employee Self-Service? +11 Best ESS Portals](https://whatfix.com/blog/employee-self-service-portals/): Employee self-service portals empower employees to access & manage HR-related tasks like request PTO,update personal info,manage benefits,etc - [6 Best Amplitude Guides & Surveys Alternatives (2025)](https://whatfix.com/de/commandbar-alternatives-competitors/): Explore the best Amplitude Guides & Surveys alternatives to find the best DAP for your use case. See the difference between it and DAP competitors. - [42 Best Learning & Development (L&D) Tools in 2025](https://whatfix.com/blog/learning-development-tools/): In the digital age, organizations leverage learning platforms to drive employee development. Here are the best corporate L&D tools. - [How Digital Adoption Solutions Enable Learning in the Flow of Work - Whatfix](https://whatfix.com/de/resources/webinars/fireside-chat-ama-learning-in-the-flow-of-work/) - [AI Transformation: Use Cases, Adoption, & Value Realization](https://whatfix.com/blog/artificial-intelligence-and-digital-transformation/): Explore how AI digital transformation is reshaping how different organizations and sectors operate and barriers to enterprise AI adoption. - [5 Best AppLearn Alternatives & Competitors (2025) - Whatfix](https://whatfix.com/de/applearn-alternatives-competitors/): Learn about AppLearn, as well as five of the best AppLearn competitors to find a DAP alternative that's best for your business use case. - [Whatfix for ServiceNow](https://whatfix.com/de/solutions/servicenow/): Accelerate user adoption, analyze usage, and maximize the ROI of your ServiceNow applications with Whatfix’s in-app guidance and analytics. - [Zoho CRM Implementation: 8-Step Guide to Success (2025)](https://whatfix.com/blog/zoho-crm-implementation/): We cover the most common Zoho CRM challenges, how to over come them, and how to drive a successful Zoho CRM implementation in 2022. - [Five Stage Framework for Salesforce Training and User Adoption - Whatfix](https://whatfix.com/de/resources/webinars/5-stage-framework-for-salesforce-training-and-adoption/) - [80 Examples of Winning Call Center Scripts - Whatfix](https://whatfix.com/blog/call-center-scripts/): Call center scripts provide clear instructions, responses, and next steps on how to handle customer issues. Here we share 80 examples you can use. - [11 Sales Training Goals & Objectives to Drive Results (2025)](https://whatfix.com/blog/sales-training-goals/): Explore 11 sales training goals to help your sales team learn new skills, sharpen existing skills, and develop execution strategies that win more deals. - [Comviva Modernized Its Traditional Training With In-App Guidance](https://whatfix.com/resources/case-studies/streamline-onboarding-and-reduce-content-creation-time-comvivas-journey-with-whatfix/): Discover how Comviva transformed their onboarding process, significantly reduced content creation time, improved user experience with Whatfix's cutting-edge solutions - [How the Adaptive Learning Experience is Shaping HR Technology Transformation - Whatfix](https://whatfix.com/resources/webinars/how-the-adaptive-learning-experience-is-shaping-hr-technology-transformation/) - [What Is Learning Agility? Best Practices, Benefits](https://whatfix.com/blog/learning-agility/): Learning agility represents the ability to rapidly absorb new information and apply that learning to challenging situations - [37 Examples of Product Feedback Survey Questions to Ask](https://whatfix.com/blog/product-feedback-survey-questions/): In this article, we break down product feedback surveys and share explore examples of product feedback survey questions to ask your customers. - [6 Best Inline Manual Alternatives & Competitors - Whatfix](https://whatfix.com/de/inline-manual-alternatives-competitors/): Exploring Inline Manual alternatives for driving user adoption? Explore the best DAP competitors to Inline Manual now! - [Disha Gupta | Whatfix Author](https://whatfix.com/blog/author/disha-gupta/page/2/) - [6 Best Assima Training Alternatives & Competitors - Whatfix](https://whatfix.com/de/assima-alternatives-competitors/): Exploring Assima Training alternatives for creating sandbox environments and driving user adoption? Explore the best Assima competitors now! - [Contact Center Workforce Management: Benefits, Challenges](https://whatfix.com/blog/contact-center-workforce-management/): Streamline your contact center operations with effective workforce management techniques and insights. - [Digital Transformation of Law Firms (+Examples) - Whatfix](https://whatfix.com/blog/digital-transformation-law-firms/): Find out how digital transformation in law firms can enhance productivity, provide new insights, and improve client experiences. - [Disha Gupta | Whatfix Author](https://whatfix.com/blog/author/disha-gupta/page/3/) - [Whatfix Ranked 143 in NA on 2021 Deloitte Technology Fast 500™](https://whatfix.com/newsroom/press-releases/whatfix-ranked-number-143-fastest-growing-company-in-north-america-on-the-2021-deloitte-technology-fast-500/): Whatfix, a leader in Digital Adoption Solutions (DAS), today announced it ranked 143 on the Deloitte Technology Fast 500™, a ranking of the 500 fastest-growing technology, media, telecommunications, life sciences, fintech, and energy tech companies in North America, now in its 27th year - [30 Best CPQ Software in 2025](https://whatfix.com/blog/cpq-software-solution-tools/): Evaluation of the top 30 CPQ software for sales teams featuring Apttus, Salesforce, Experlogix, Oracle CPQ, CallidusCloud, SAP CPQ, FPX and more. - [23 Best Standard Operating Procedure (SOP) Software in 2025](https://whatfix.com/blog/sop-software/): In this article, we explore the best features to look for in an SOP software and the top SOP software solutions available in the market. - [Disha Gupta | Whatfix Author](https://whatfix.com/blog/author/disha-gupta/page/4/) - [9 Best CRM Certification Programs in 2025](https://whatfix.com/blog/crm-certifications/): Explore the best CRM certification programs offered by the most popular CRM vendors to boost your resume and become a CRM expert. - [What Is a Learning Organization? +Benefits, Principles (2025)](https://whatfix.com/blog/learning-organization/): A learning organization is a business that prioritizes learning, growth, and innovation in every facet of its culture. - [An Agile Approach to Digital Transformation (+Principles, Benefits)](https://whatfix.com/blog/agile-digital-transformation/): Companies opting for an agile approach to digital transformation experience a 98% success rate and a 60% increase in their profits. - [Disha Gupta | Whatfix Author](https://whatfix.com/blog/author/disha-gupta/page/5/) - [22 Best Examples of New Product Release Emails (2025) - Whatfix](https://whatfix.com/blog/new-product-release-email/): Email campaigns for new features & product launches drive awareness & user adoption. Here are examples of the best new product launch emails. - [Disha Gupta | Whatfix Author](https://whatfix.com/blog/author/disha-gupta/page/6/) - [CRM Data Migration Checklist: Best Practices, Challenges, Tips](https://whatfix.com/blog/crm-data-migration/): Your CRM should process, organize, and actionize your data. If it’s not fulfilling those basic needs, it’s time to consider a new CRM. - [Disha Gupta | Whatfix Author](https://whatfix.com/blog/author/disha-gupta/page/7/) - [Customer Effort Score: 16 CES Questions to Ask](https://whatfix.com/blog/customer-effort-score/): We explore how companies can use customer effort scores to measure and improve their products by building a more user-friendly customer experience. - [Disha Gupta | Whatfix Author](https://whatfix.com/blog/author/disha-gupta/page/8/) - [Disha Gupta | Whatfix Author](https://whatfix.com/blog/author/disha-gupta/page/9/) - [How to Improve Process Efficiency (+Benefits, KPIs, Tools)](https://whatfix.com/blog/process-efficiency/): Business process efficiency drives productivity. Discover how to streamline your business processes for better results. - [The State of Digital Adoption for CRM - Whatfix](https://whatfix.com/resources/reports/the-state-of-digital-adoption-for-crm/) - [The Impact of Digital Transformation on Nonprofits (+Examples)](https://whatfix.com/blog/digital-transformation-in-nonprofits/): For nonprofits, digital transformation is about using digital solutions to maximize potential impact and service rather than increase revenue. - [How to Create Effective Product Tours in 2025](https://whatfix.com/product-tour): Learn everything you need to know about building effective product tours for user onboarding, from which UI patterns to use to examples that drive activation, adoption, and retention - [11 Must-Track Product Adoption KPIs & Metrics to Analyze With Whatfix - Whatfix](https://whatfix.com/de/resources/whitepapers/product-adoption-metrics-to-analyze-with-whatfix/): An exploration of product adoption KPIs and metrics to analyze, with examples of real-world KPIs to track and actions to take with Whatfix. - [CRM Onboarding: 10 Steps for Onboarding New CRM Users](https://whatfix.com/blog/crm-onboarding/): Discover how to improve your CRM onboarding process and learn how Whatfix can facilitate a seamless and effective onboarding experience. - [Drive Adoption of All Web Based Applications | Whatfix](https://whatfix.com/de/adoption-for-web-based-apps/): Whatfix guides simplifies training on your LMS and makes it interactive. Our step-by-step guidance system guides users from the beginning of a task till its successful completion - [A Buyer’s Guide to Digital Adoption Platforms in 2022 - Whatfix](https://whatfix.com/de/resources/analyst-reports/a-buyers-guide-to-digital-adoption-platforms-in-2022-2/): In this report, Everest Group analyzes survey-based research of DAP buyers to understand what key problems organizations are solving with a DAP, what their objectives are, what the core features and organizational benefits are, and the results and satisfaction across these buyers on the digital adoption platforms with the highest market presence. - [Customer Experience Analytics: 14 Metrics, Best Practices](https://whatfix.com/blog/customer-experience-analytics/): Discover how customer experience analytics can drive your business growth and enhance customer satisfaction. - [10 Best Customer Retention Software (2025) - Whatfix](https://whatfix.com/blog/customer-retention-software/): We explore how customer retention software helps marketers and product engineers understand their users’ experience and keep customers happy. - [14 CRM Challenges to Overcome in 2025 (+Solutions)](https://whatfix.com/blog/crm-challenges/): CRMs are essential to successfully managing customer relationships. Here are 11 of the biggest CRM challenges (as well as solutions) businesses face. - [8 ERP Adoption Challenges to Overcome (2025) - Whatfix](https://whatfix.com/blog/erp-adoption-challenges/): ERP adoption can be complex. Learn how Whatfix helps enterprises adopt ERP solutions quickly and on budget. - [DAP for Life Science: Achieving Full Technology ROI](https://whatfix.com/de/resources/whitepapers/dap-for-life-science-outcomes/): Explores how Digital Adoption Platforms empower pharma & biotech leaders to drive user adoption, streamline compliance, & accelerate time-to-market. - [How to Plan for a New Employee’s First Day (+Checklist)](https://whatfix.com/blog/new-employee-first-day-checklist/): A new employee's first day at a new job is stressful. With this new employee first day checklist, make the first day productive and fun. - [Lewin’s 3-Stage Model of Change Theory: Overview](https://whatfix.com/blog/lewins-change-model/): It's challenging to choose the right change model for your organization. Explore this post to know how Lewin's change model can support your change initiative. - [17 Best Client & Customer Portal Software in 2025](https://whatfix.com/blog/client-customer-portal-software/): A client portal is a single source of truth that your customers can turn to for finding information, asking for help, and execute operational services. - [6 Best Appcues Alternatives & Competitors (2025)](https://whatfix.com/de/appcues-alternatives-competitors/): Compare and contrast features and pricing for the best Appcues alternatives like Whatfix, WalkMe, Pendo, UserIQ, UserPilot, and UserGuiding. - [39 Sales Training Activities, Exercises, & Ideas - Whatfix](https://whatfix.com/blog/sales-training-exercises/): Discover top sales training exercises, games, and quizzes to boost your team's performance and engagement in a fun, interactive way. - [Digital Transformation in K-12 Education (+Examples)](https://whatfix.com/blog/digital-transformation-in-k-12-education-examples/): Explore the impacts of digital transformation in K-12 education. We’ll examine how districts use education technology to enhance learning. - [Resilience Training in the Workplace (+Examples, Tips)](https://whatfix.com/blog/resilience-training/): Resilience training equips employees with the flexibility, agility, and wisdom to handle tough situations and put setbacks in perspective. - [8 New Employee Welcome Email Examples & Templates](https://whatfix.com/blog/new-hire-email/): New-hire email welcomes employees & shares information to make them more comfortable and confident. Here's how to write a new-hire email. - [Intro to HR Shared Services: Benefits, Challenges (2025)](https://whatfix.com/blog/hr-shared-services/): HR shared services refer to the use of technology to centralize HR-related functions, making them easily accessible to everyone. - [Whatfix for HR Teams](https://whatfix.com/de/solutions/hr-professionals/): Maximize adoption of HR applications and provide better employee experiences with Whatfix - [Samathan Rohn | Whatfix Author](https://whatfix.com/blog/author/sam/page/5/) - [What Is a Change Control Process? +Examples](https://whatfix.com/blog/change-control-process/): Change control is a systematic approach to identify, document, and authorize changes to minimize organization and project disruption. - [Samathan Rohn | Whatfix Author](https://whatfix.com/blog/author/sam/page/6/) - [Samathan Rohn | Whatfix Author](https://whatfix.com/blog/author/sam/page/7/) - [Samathan Rohn | Whatfix Author](https://whatfix.com/blog/author/sam/page/8/) - [The Whatfix Blog | Drive Digital Adoption](https://whatfix.com/blog/change-readiness-assessment/): A change readiness assessment helps determine if an organization is prepared for changes. Here's everything you need to know about change readiness assessments. - [Insurance Analytics (Benefits and Examples) in 2025](https://whatfix.com/blog/predictive-analytics/): Predictive analytics uses historical data combined with AI and machine learning algorithms to predict future outcomes, behaviors, and trends. - [Workforce Transformation: Definition, Strategies, Examples](https://whatfix.com/blog/workforce-transformation/): Workforce transformation is the process by which organizations empower their employees to adapt and excel along with an organization. - [What Is Employee Journey Mapping? +Benefits, Tips (2025)](https://whatfix.com/blog/mapping-employee-journey/): Employee journey mapping means documenting employee experiences, from their entry to exit, to improve enhance engagement and boost retention - [How to Create a Training Evaluation Form (+Template)](https://whatfix.com/blog/training-evaluation-form/): A training evaluation form is a tool L&D teams use to collect data and post-training feedback from learners. - [Samathan Rohn | Whatfix Author](https://whatfix.com/blog/author/sam/page/3/) - [NTEN Advances Its Digital Equity Vision With In-App Community Member Support - Whatfix](https://whatfix.com/de/resources/case-studies/nten/): NTEN enables its members with guided onboarding and self-service support for its online training center, accelerating time-to-value for its users and reducing operational strain on its staff. - [14 Best Process Improvement Methodologies (2024) | Whatfix](https://whatfix.com/blog/process-improvement-methodologies/): Here are 14 of the most popular frameworks and methodologies for process improvement to invest in - [Samathan Rohn | Whatfix Author](https://whatfix.com/blog/author/sam/page/4/) - [Digital Transformation in Engineering (+Examples) - Whatfix](https://whatfix.com/blog/digital-transformation-engineering/): Digital transformation in engineering is changing how we design and construct everything. Read on to see examples. - [How to Create a Quick Reference Guide (+Examples) - Whatfix](https://whatfix.com/blog/quick-reference-guide/): Implement quick reference guides and see immediate improvements in efficiency and accuracy. - [Experian Drives Salesforce Adoption with Whatfix - Case Study](https://whatfix.com/de/resources/case-studies/experian-drives-salesforce-adoption-with-whatfix/): Learn how Experian, a leading global information services company, drove Salesforce adoption across its enterprise sales team with Whatfix’s personalized, real-time, interactive training. - [What Is Field Service Management? +Best Practices](https://whatfix.com/blog/field-service-management/): Streamline, optimize, and excel in field service management with Whatfix. Read our article to learn more. - [Riversand's Customized Educational Solution with Whatfix - Case Study](https://whatfix.com/de/resources/case-studies/riversand-customized-onboarding-to-educate-users-worldwide-with-whatfix/): Discover how Riversand partnered with Whatfix to revolutionize user onboarding on a global scale, empowered users worldwide, boosting productivity and enhancing the overall user experience - [How to Create an Easy-to-Use Sales Playbook - Whatfix](https://whatfix.com/blog/sales-playbook/): Learn best practices for implementing a sales playbook that drives results and boosts productivity. - [AI in Healthcare: Impact, Trends, Use Cases, Adoption - Whatfix](https://whatfix.com/blog/ai-in-healthcare/): Discover how AI is transforming healthcare with practical use cases, benefits, and strategies for successful adoption. - [17 Role-Playing Scenarios for Customer Support (+Scripts)](https://whatfix.com/blog/role-playing-scenarios-customer-support/): Discover the power of role-playing to transform customer support interactions and increase satisfaction and loyalty. - [13 Best Document Management Software in 2025](https://whatfix.com/blog/document-management-software/): We explore the best document management software. Check out pricing, features, user reviews, and pros and cons. - [7 Best Pendo Alternatives & Competitors (2025)](https://whatfix.com/de/pendo-alternatives-competitors/): We explore the best Pendo alternatives and competitors, and show you why Whatfix is the right DAP alternative for you. - [The McKinsey 7-S Model Framework, Explained (2025)](https://whatfix.com/blog/mckinsey-7s-model/): McKinsey 7-S model helps change leaders build a well-rounded strategy to drive change successfully and reap long-term benefits. - [How to Build a Winning Sales Pitch Script (+ Examples)](https://whatfix.com/blog/sales-pitch-script/): A sales script is process documentation that takes the form of a guide that salespeople use when talking to a lead and delivering their pitch. - [What Is Digital Adoption? 8 Strategies to Enable Users](https://whatfix.com/digital-adoption): Digital adoption enables users to accelerate proficiency and fully utilize technology to drive maximum ROI from enterprise software. - [LMS Implementation: 11 Step Plan for Success (2025)](https://whatfix.com/blog/lms-implementation/): LMS implementation means deploying a new LMS, enriching it with educational content, and setting up controls, user accounts, and custom settings to go live - [How to Evaluate & Measure Employee Performance (+Metrics)](https://whatfix.com/blog/measure-employee-performance/): Learn how to evaluate and measure employee performance to ensure your employees perform efficiently and get alerts on the ones who aren't. - [[STC Webinar] Creating Content That Is Intelligent - Whatfix](https://whatfix.com/de/resources/webinars/stc-webinar-creating-content-thats-intelligent/) - [Digital Transformation in Media & Entertainment (+Examples)](https://whatfix.com/blog/digital-transformation-media-entertainment/): Learn how to achieve digital transformation in media and entertainment. Plus, uncover the challenges and see proven industry examples. - [5 Best Userpilot Alternatives & Competitors (2025)](https://whatfix.com/de/userpilot-alternatives-competitors/): We compare the best alternatives and competitors to Userpilot's digital adoption platforms with our comparison guide for buyers. - [How DAPs Empower HR Teams & Drive HR Transformation - Whatfix](https://whatfix.com/de/resources/ebooks/how-daps-empower-hr-teams-drive-hr-transformation/) - [News Archive - Whatfix](https://whatfix.com/newsroom/news/) - [21 Best Technical Writing Tools (2025)](https://whatfix.com/blog/technical-writing-tools/): Discover the best technical writing tools to create clear, engaging documentation for your software, manuals, and user guides. - [27 Workplace Apps For More Productive Teams (2025)](https://whatfix.com/blog/workplace-apps/): Workplace apps makes both top-down and bottom-up communication possible with great ease. Here are the best workplace apps in 2025 - [Digital Transformation in Real Estate (+Examples, Challenges)](https://whatfix.com/blog/real-estate-digital-transformation/): Explore real estate digitalization best practices & examples of transformation disrupting the real estate industry, from brokers to buyers. - [7 Best Adaptive Learning Platforms in 2025](https://whatfix.com/blog/adaptive-learning-platforms/): An adaptive learning platform is a software businesses use to facilitate employee learning and development. - [Whatfix Pricing - Choose the Right Plan for Your Business](https://whatfix.com/pricing/): Explore the pricing plans for Whatfix and choose the one that fits your business needs. Get a personalised Product demo and take your first step towards improving productivity and efficiency. - [EHR End-User Support: Healthcare IT Guide - Whatfix](https://whatfix.com/blog/ehr-end-user-support/): Do you use an EHR? Clinicians and staff often struggle with these systems due to a lack of EHR user support. Find out how to fix this. - [How to Keep a Changelog (+5 Examples) - Whatfix](https://whatfix.com/blog/changelog/): A changelog allows developers to highlight new product updates, performance improvements, and new features for each iteration. Learn more now - [Application Governance, Explained (2024) - Whatfix](https://whatfix.com/blog/application-governance/): Explore expert insights on application governance with Whatfix. Master strategies to streamline and secure your app ecosystem efficiently. - [14 Best Employee Training Delivery Methods in 2025](https://whatfix.com/blog/training-delivery-methods/): Here are the most popular training delivery methods for effective employee training. - [Gagné's 9 Events of Instruction Model - Whatfix](https://whatfix.com/blog/gagnes-nine-events-of-instruction-model/): In this article, we’ll explore how the nine levels of Gagné’s instructional approach can be applied to workplace training. - [Patient Portal Onboarding: 8 Best Practices for Healthcare Providers](https://whatfix.com/blog/patient-onboarding/): New patient onboarding is critical for healthcare providers and hospitals to help new patients get started with their patient portal. - [How to Create an Effective Logistics Training Program](https://whatfix.com/blog/logistics-training/): Logistics training empowers employees with the necessary skills to manage the transportation and storage of goods, services, and information. - [How to Provide On-the-Job Training (Pros, Cons)](https://whatfix.com/blog/on-the-job-training/): On-the-job training is an approach to employee development involving hands-on experience within the typical working environment. - [RICE Scoring Model of Prioritization (+Examples) - Whatfix](https://whatfix.com/blog/rice-scoring-model/): The RICE Scoring Model is a product management framework that helps prioritize new features, flow changes, and product updates. - [How to Consolidate Your Tech Stack (+Challenges) - Whatfix](https://whatfix.com/blog/tech-stack-consolidation/): Discover how tech stack consolidation boosts efficiency and cuts costs. Simplify your digital tools for a streamlined workflow. - [The Impact of Disruptive Technology: Historical & Modern Examples](https://whatfix.com/blog/disruptive-technology/): Learn how disruptive technology sparks market change, drives innovation, and prepares organizations for growth. - [Smartbox Enhances Partner Knowledge & Gift Experience with Whatfix - Case Study](https://whatfix.com/resources/case-studies/smartbox-whatfix-improved-partner-knowledge-gift-experience/): Discover how Smartbox, a leading gifting company, improved partner knowledge and gift experience with the help of Whatfix's interactive guides and personalized support. - [7 Types of CRM Workflow Automations (2025)](https://whatfix.com/blog/crm-workflows/): CRM workflows help with automating manual tasks in sales so you can focus on closing more deals. - [CRM Change Management: How to Ensure a Smooth Transition](https://whatfix.com/blog/switching-crms/): In this blog, we explore the warning signs of inadequate CRMs and what you can do to manage the complexities of a system migration. - [10 Best Change Management Consulting Firms - Whatfix](https://whatfix.com/blog/change-management-consulting-firms/): Here are the ten best change management consulting firms to choose as a partner for your upcoming transformation. - [11 Strategies for Improving Learning Retention (2025)](https://whatfix.com/blog/learning-retention/): Learning retention is the ability to transfer new information into long-term memory to recall and put that knowledge to use in the future. - [Salesforce Service Cloud Implementation & Adoption Plan - Whatfix](https://whatfix.com/blog/salesforce-service-cloud-implementation/): Explore our guide to Salesforce Service Cloud success. Tips, tricks, and strategies for smooth adoption. - [How to Effectively Train Manufacturing Employees (+Challenges) - Whatfix](https://whatfix.com/blog/training-manufacturing-employees/): Training manufacturing employees is the only way to keep up with evolving technologies. Learn more in our new article now. - [20 Best Employee Productivity Tracking Software (2025)](https://whatfix.com/blog/employee-productivity-tracking-software/): Here is a list of the best employee productivity tracking software to help managers monitoring and improve team member performance. - [16 Best Employee Onboarding Software Tools (2025)](https://whatfix.com/blog/onboarding-software/): Employee onboarding software helps manage the onboarding process for new hires. Here are the best employee onboarding software tools in 2022. - [6 Best Appcues Alternatives & Competitors (2025)](https://whatfix.com/appcues-alternatives-competitors): Compare and contrast features and pricing for the best Appcues alternatives like Whatfix, WalkMe, Pendo, UserIQ, UserPilot, and UserGuiding. - [New Tech: Digital Adoption Platforms, Q2 2022](https://whatfix.com/resources/reports/new-tech-digital-adoption-platforms-q2-2022/): In this new report from Forrester, Vasupradha Srinivasan discusses how digital adoption platforms (DAPs) provide enterprise organizations with the tools to drive and improve the adoption of enterprise applications with detailed analytics and insights into how employees are using these tools. - [10 Tips to Improve CRM Data Quality (+Causes, Risks)](https://whatfix.com/blog/crm-data-quality/): Learn how to improve the level of your CRM data quality with best practices for data entry, as well as causes and risks of dirty CRM data. - [CX in Insurance: Why Insurers Must Prioritize Digital Experience - Whatfix](https://whatfix.com/blog/customer-experience-in-insurance/) - [How to Set Goals for Change Projects (+Examples) - Whatfix](https://whatfix.com/blog/change-management-goals/): Dig into the importance of setting goals for change management and how your organization can achieve some of the most common goals. - [The Importance of a Knowledge Sharing Culture (2025)](https://whatfix.com/blog/knowledge-sharing-culture/): A culture of knowledge sharing empowers organization's to have an on-demand learning and training strategy that empowers individuals. - [17 Best Contact Center as a Service (CCaaS) in 2025 - Whatfix](https://whatfix.com/blog/best-contact-center-as-a-service-ccaas/): CCaaS is a cloud-based solution that centralizes customer engagement tools into a single platform. Here are the 17 best CCaaS software options to consider, - [Whatfix for Mobile](https://whatfix.com/de/products/mobile/): Whatfix for Mobile enables users of mobile apps with in-app guidance and embedded support in the flow of work, driving user adoption. - [10 Must-Track Digital Workplace KPIs & Metrics to Analyze With Whatfix - Whatfix](https://whatfix.com/de/resources/whitepapers/10-must-track-digital-workplace-kpis-metrics-to-analyze-with-whatfix/) - [The Procure-to-Pay Process, Explained (+P2P Challenges)](https://whatfix.com/blog/procure-to-pay/): The procure-to-pay (P2P) process covers the entire, end-to-end procurement of goods cycle from an external supplier. Learn more in our guide. - [CIO Agenda 2025: 10 IT Trends Shaping the Future - Whatfix](https://whatfix.com/blog/it-challenges-for-cios/): We explore the most critical IT management challenges facing enterprises in 2023, and how CIOs can overcome them. - [Cloud Change Management: Everything You Need to Know (2025)](https://whatfix.com/blog/cloud-change-management/): Cloud migration is a complex exercise, it requires dedicated cloud change management strategies to ensure minimum incident occurrences. - [What Is IT Change Management? Benefits, Types](https://whatfix.com/blog/itil-change-management/): IT change management offers a set of best practices for delivering incident-free IT services during change projects. - [Call Center Management: Best Practices, Metrics, Roles - Whatfix](https://whatfix.com/blog/call-center-management/): Maximize your call center’s performance with these expert management tips and must-track KPIs. - [Whatfix Recognized as a Digital Adoption Platform (DAP) Leader for the Fifth Consecutive Year and a Star Performer for the Third Year - Whatfix](https://whatfix.com/de/newsroom/press-releases/whatfix-recognized-as-a-dap-leader-everest-peak-matrix-2024/): Whatfix, a global leader among digital adoption platforms (DAPs), today announced that the company has been recognized as a Leader for the fifth consecutive year and a Star Performer for the third year and second consecutive year in the Everest Group Digital Adoption Platform (DAP) PEAK Matrix® Assessment 2024. - [Change Leadership: How to Lead Change Effectively (2025)](https://whatfix.com/blog/change-leadership/): Are you looking to overcome resistance to change? Explore how change leadership can help drive change successfully. - [30 Best SaaS Management Platforms (2025) - Whatfix](https://whatfix.com/blog/saas-management-platforms/): SaaS management platforms empower organizations with tools to monitor, manage, & optimize software operations and performance across all applications. - [Product Stickiness: How to Build Sticky Products (2025) - Whatfix](https://whatfix.com/blog/product-stickiness/): Learn how to measure product stickiness to empower your team to create more sticky products to drive adoption and retention. - [Cybersecurity Training for Employees: Best Practices, Courses](https://whatfix.com/blog/cybersecurity-training/): Cybersecurity training is an approach to building organizational security and mitigating user risk of cyber attacks. - [10 Key Change Management Trends to Watch in 2025](https://whatfix.com/blog/change-management-trends/): Keeping up with change management trends is about empowering your business to evolve. Let these trends inspire you to evolve business in 2025. - [Internet Brands® Drives Product Adoption with Whatfix - Case Study](https://whatfix.com/resources/case-studies/internet-brands-driving-product-adoption/): Discover how Internet Brands used Whatfix to drive product adoption for their healthcare businesses, including Baystone Media, TherapySites, and Officite to reduce customer support emails and calls while enhancing user onboarding experience. - [The Intersection of HR Change and Digital Adoption - Whatfix](https://whatfix.com/de/resources/webinars/the-intersection-of-hr-change-and-digital-adoption/) - [6 Best Training Evaluation Models in 2025](https://whatfix.com/blog/training-evaluation-models/): Training evaluation models are systematic frameworks designed to assess the effectiveness, efficiency, and outcomes of training programs. - [Data-Driven DAP - Whatfix](https://whatfix.com/de/resources/videos/data-driven-dap/) - [The Challenges of Catastrophe Claims Processing in 2025](https://whatfix.com/blog/catastrophe-claims-processing/): Catastrophic events are growing, and insurance providers & agents are failing their policyholders when processing these catastrophe claims. - [How to Create a Sandbox for IT Training - Whatfix](https://whatfix.com/blog/it-training-sandbox/): With sandbox application environments, provide hands-on IT training. Learn how to create an IT sandbox for user training now! - [Salesforce Adoption and Migration Masterclass - Whatfix](https://whatfix.com/de/resources/webinars/salesforce-adoption-and-migration-masterclass/) - [AbleTo Meets Exponential Demand for Mental Health Services with Whatfix - Case Study](https://whatfix.com/de/resources/case-studies/ableto-meets-exponential-demand-for-mental-health-services-provision-with-whatfix/): Discover how AbleTo, a virtual mental health provider, improved its online mental health services and connected more patients to care with in-app guidance from Whatfix - [IT Procurement: Best Practices to Avoid Costly Mistakes - Whatfix](https://whatfix.com/blog/it-procurement/): Discover how IT procurement prevents shadow IT, controls costs, and secures your tech stack effectively. - [Oracle HCM Implementation: Best Practices + Adoption Challenges (2025)](https://whatfix.com/blog/oracle-hcm-implementation/): Oracle HCM is designed to help enterprises manage HR processes, such as onboarding new hires, coaching employees, managing payroll, etc. - [Whatfix for Workday](https://whatfix.com/de/solutions/workday/): Accelerate user adoption, analyze usage, and maximize the ROI of your Workday applications with Whatfix’s in-app guidance and analytics. - [What Is Nudge Theory? How to Apply It in the Workplace](https://whatfix.com/blog/nudge-theory/): Explore the seven stages of nudge theory, how to apply nudge theory to organizational change, and five business examples in this article. - [ISV Partner Program - Whatfix](https://whatfix.com/de/partners/isv-partner-program/): Join the Whatfix ISV Partner Program to accelerate the adoption of your technology, boost in-app engagement, improve the user experience by cutting down on support tickets, and drive effective change management with a data-driven strategy. - [Unlock the Full Potential of Your Source-to-Pay (S2P) Applications - Whatfix](https://whatfix.com/de/resources/whitepapers/unlock-the-full-potential-of-your-source-to-pay-s2p-applications/) - [What Is Sales Analytics? +11 Must-Track Metrics (2025) - Whatfix](https://whatfix.com/blog/sales-analytics/): Sales analytics offers actionable insights into your sales process, helping to improve sales forecasting, pipeline management, and overall sales strategy. - [451 Report: Whatfix Prepares for the Future of Work (2022)](https://whatfix.com/resources/reports/451-research-future-of-work-report/): Conner Forrest of 451 Research releases this new report on how Whatfix is preparing its DAP for the future of work with new industry tools. - [Icertis Implementation: 8 Tips to Drive Adoption (2025)](https://whatfix.com/blog/icertis-implementation/): Follow these 8 steps to successfully implement your Icertis CLM investment and drive adoption across your employees. - [BeerBoard Accelerates User Onboarding & Adoption With Whatfix](https://whatfix.com/resources/case-studies/integrating-whatfix-with-beerboard-improved-employee-training-and-client-engagement/): BeerBoard drives adoption of its SmartBar platform with Whatfix's in-app guided training and onboarding, real-time support, and surveys. - [How to Develop an Effective Employee Onboarding Program - Whatfix](https://whatfix.com/de/resources/ebooks/how-to-develop-an-effective-employee-onboarding-program/) - [15 Best Salesforce Implementation & Consulting Partners (2025)](https://whatfix.com/blog/salesforce-implementation-partners/): Discover the best Salesforce implementation partners to optimize your CRM investment with tailored solutions, seamless integration, and expert support. - [Contextual Help: How to Make Support Relevant to Each User](https://whatfix.com/blog/contextual-help/): Using contextual help you can help users with a certain instance of the website/web-app, instead of thrusting an entire help manual on them. - [How to Create Employee Training Modules - Whatfix](https://whatfix.com/blog/training-module/): This article explores the art of designing training material that educates, and empowers employees, setting the stage for continuous learning. - [12 Best Healthcare LMS For Hospitals & Medical Practices (2025) - Whatfix](https://whatfix.com/blog/healthcare-lms/): Healthcare LMS are digital training platforms designed to help healthcare organizations—hospitals, medical device companies. - [Graphic Rating Scale: Benefits, Limitations, Examples](https://whatfix.com/blog/graphic-rating-scale/): The graphic rating scale is a performance evaluation format used by managers and HR team members to measure employee performance. - [13 Best Customer Onboarding Software (2025)](https://whatfix.com/blog/customer-onboarding-software/): We explore the best client onboarding software for companies to create helpful and effective customer onboarding experiences in 2025. - [Reimagine Remote Workforce Training with Learning in the Flow of Work - Whatfix](https://whatfix.com/de/resources/webinars/reimagine-remote-workforce-training-with-learning-in-the-flow-of-work/) - [Epic Hyperdrive Migration Plan for Healthcare IT Teams - Whatfix](https://whatfix.com/blog/epic-hyperdrive-migration/): Discover how healthcare IT teams successfully facilitate Epic Hyperdrive migration, retire Hyperspace, and drive Epic EHR adoption and ROI. - [Lightning Fast: Accelerate Your Salesforce® Lightning Migration and Adoption - Whatfix](https://whatfix.com/de/resources/webinars/salesforce-lightning-migration-and-adoption/) - [22+ Most Important Onboarding Documents for New Hires (2025)](https://whatfix.com/blog/onboarding-documents/): New hire onboarding documents serve many purposes that benefit your company, satisfy government requirements, and provide vital information. - [Unlock the full value of Digital Transformation in Insurance with Digital Adoption - Whatfix](https://whatfix.com/de/resources/webinars/unlock-the-full-value-of-digital-transformation-in-insurance-with-digital-adoption/) - [9 Best Customer LMS for Customer Training (2025) - Whatfix](https://whatfix.com/blog/customer-lms/): With a customer LMS, manage all of your customer training in one platform. Here are the 9 best customer LMS platforms. - [9 Types of Customer Service & Support Models - Whatfix](https://whatfix.com/blog/customer-support-types/): Explore the most popular and effective customer support models and discover how Whatfix can streamline your support strategy. - [Sophos Drives Salesforce Change Management with Whatfix - Case Study](https://whatfix.com/resources/case-studies/how-sophos-drives-salesforce-change-management/): Learn how global cybersecurity company Sophos leveraged Whatfix to drive effective change management on Salesforce, providing on-demand training and self-help to its employees. - [OMRON Reduced Concur Claims Rejections With In-App Tutorials](https://whatfix.com/de/resources/case-studies/omron/): Discover how OMRON used in-app tutorials to guide employees through SAP Concur's expense management workflows, reducing claims rejections. - [23 Best Digital Transformation Podcasts in 2025](https://whatfix.com/blog/digital-transformation-podcasts/): We’ve collected a list of podcasts where you can always find a fresh portion of digital transformation tips and success stories. - [SAP Ariba Implementation: How to Drive User Adoption - Whatfix](https://whatfix.com/blog/sap-ariba-implementation/): Build an SAP Ariba implementation plan that enables and supports your users, drives adoption, and achieves S2P business outcomes. - [17 Best Product Roadmap Tools in 2025](https://whatfix.com/blog/product-roadmap-tools/): Product roadmap tools allow product teams to plan and launch new products and features. Here are the best product roadmap tools. - [Digital Transformation in Property Management (+Examples)](https://whatfix.com/blog/property-management-digital-transformation/): Learn property management digitalization best practices and explore digital examples of transformation powering change for all parties. - [Whatfix is recognized in Gartner's latest report on Digital Adoption Solutions - Whatfix](https://whatfix.com/newsroom/press-releases/whatfix-is-recognized-in-gartners-latest-report-on-digital-adoption-solutions/): Whatfix, the leader in Digital Adoption Solutions ("DAS"), today announced it has been included as a "Sample Digital Adoption Solution Vendor" in the Gartner report titled "Improve Employee Usage, Engagement and Productivity With Digital Adoption Solutions" by Melissa Hilbert, Sr Director Analyst and Stephen Emmott, Sr Director Analyst at Gartner. - [451 Drives Adoption of Its Research Portal with Whatfix](https://whatfix.com/resources/case-studies/451-research-platform-adoption-using-digital-guidance/): Discover how 451 Research, a global research and advisory firm, increased adoption of its research platform with Whatfix’s digital guidance. Read the case study now. - [What Is a BPO Call Center? (Types, Pros, Cons) - Whatfix](https://whatfix.com/blog/bpo-call-center/): This article explores the concept of a BPO call center, the advantages and challenges, and how to identify the right type of BPO call center. - [HR Workflows: How to Create Effective Processes (+Examples)](https://whatfix.com/blog/hr-workflows/): HR workflows are designed to streamline and automate HR processes, ensuring efficiency, consistency, and compliance with policies. - [The People, Process, Technology (PPT) Framework - Whatfix](https://whatfix.com/blog/people-process-technology-framework/): The people process technology framework (or PPT framework) is a process improvement & change model focusing on people, process, & technology. - [5 Best SAP Enable Now Alternatives & Competitors](https://whatfix.com/de/sap-enable-now-competitors/): Explore SAP Enable Now's DAP for user adoption, where it falls short, and why Whatfix is the best digital adoption platform for enterprises. - [How to Set Realistic Employee Training Objectives (+Examples)](https://whatfix.com/blog/employee-training-objectives/): One of the common reasons for failed corporate training programs is poorly defined training objectives. Learn how to set training goals now. - [What Is Business Process Mapping? +Types, Symbols - Whatfix](https://whatfix.com/blog/business-process-mapping/): Process mapping enables businesses to document each step in complex business processes. Learn types of process maps and how to use symbols. - [8 Effective Instructional Design Models in 2025](https://whatfix.com/blog/instructional-design-models/): These eight instructional design models provide a systematic & structured approach to help design, develop, and deliver training material. - [7 Key Roles in Change Management (+Responsibilities) - Whatfix](https://whatfix.com/blog/change-management-roles/): This article explores critical change management roles and responsibilities, which are essential for driving successful transformations. - [How to Create an L&D Budget in 2025 (+Free Template)](https://whatfix.com/blog/learning-and-development-budget/): This guide on L&D budget will help you create and allocate a training budget that works for your needs. - [What Is Service Request Management? Examples, Best Practices](https://whatfix.com/blog/service-request-management/): Service request management is an ITIL process that routes and fulfills basic end-user service requests. Learn more in our guide now. - [Employee Attrition, Churn, and Turnover: What's the Difference?](https://whatfix.com/blog/employee-churn/): Learn the difference between employee attrition, employee churn, and employee turnover, as well as causes and retention strategies. - [Customer Education & Training: Ultimate Guide (2025) - Whatfix](https://whatfix.com/blog/customer-education/): Learn how customer education and training help companies distribute guidance, best practices, and knowledge about their products & services. - [Leading vs. Lagging Indicators: 20 Examples - Whatfix](https://whatfix.com/blog/leading-vs-lagging-indicators/): Leading indicators can predict what is likely to happen, while lagging metrics measure outcomes and tell what already happened. - [How to Implement New Technology: 10 Best Practices - Whatfix](https://whatfix.com/blog/implement-new-technology/): Learn best practices on how to implement new technology in the workplace that enables employees and drives business outcomes. - [How to Conduct a Corporate Training Evaluation (2024) | Whatfix](https://whatfix.com/blog/training-evaluation/): Training evaluation collects information on how efficient and effective corporate training programs are and uses it to improve training. - [Heatmaps: How to Understand User Behavior with Visual Data](https://whatfix.com/blog/heatmaps/): In this article, we cover the benefits and challenges of heatmaps and examine various types of heatmaps that help you better understand web visitors. - [The True Cost of Salesforce Implementation (2025)](https://whatfix.com/blog/salesforce-implementation-costs/): A Salesforce implementation partner will help you choose the right Salesforce solution, migrate your data, train your team, and provide ongoing support. - [What Are Smart Contracts? +Benefits, Limitations, Use Cases](https://whatfix.com/blog/smart-contracts-changing-legal-landscape/): Smart contracts are changing the legal landscape in part by reducing risk exposure due to the switch from traditional paper-based contracts. - [What Is After-Sales Service? +Benefits, Examples, Metrics](https://whatfix.com/blog/after-sales-service/): Boost customer loyalty with superior after-sales service. Discover how Whatfix can streamline your support process for optimal results. - [Digital Adoption Platform Migration - Step-by-Step Transition Guide - Whatfix](https://whatfix.com/de/resources/whitepapers/dap-migration-guide/): Ensure a seamless Digital Adoption Platform (DAP) migration with our detailed guide. Minimize risks, control costs, and accelerate time-to-value for your technology investments. - [What Is Business Process Standardization? (+Benefits, Examples)](https://whatfix.com/blog/process-standardization/): Process standardization is establishing consistent, uniform business procedures and process documentation for performing specific tasks. - [PlanetHS Deflected 190,000+ Support Tickets With In-App Guidance](https://whatfix.com/resources/case-studies/planeths-reduces-training-and-onboarding-effort/): Learn how Planeths reduced training and onboarding effort by 50% with Whatfix Digital Adoption Platform. Read the case study now! - [Compare Whatfix vs. Pendo](https://whatfix.com/de/compare/whatfix-vs-pendo/): Compare Whatfix to Pendo to see why Whatfix is the best DAP and analytics provider based on functionality, features, and reviews. - [Danish Rab Scaled Video - Whatfix](https://whatfix.com/resources/reports/danishrab-scaled-video/) - [5 Best ClickLearn Alternatives & Competitors (2024)](https://whatfix.com/de/clicklearn-alternatives-competitors/): We explore ClickLearning, its DAP features, its limitations, and best DAP alternatives to see what digital adoption platform is right for you. - [12 Learning & Development (L&D) Trends to Watch in 2025](https://whatfix.com/blog/learning-development-trends/): Here are 12 critical learning and development (L&D) trends for organizations to watch for crafting a successful L&D corporate strategy. - [The Best Hotel Accommodations for Dreamforce Attendees (2025)](https://whatfix.com/blog/best-dreamforce-hotels/): Here are the best hotels and alternative lodging accommodations for those attending Salesforce's Dreamforce. - [Whatfix Named a Leader in 2024 Digital Adoption Platforms Report by Top Independent Research Firm - Whatfix](https://whatfix.com/de/newsroom/press-releases/whatfix-named-a-leader-in-2024-digital-adoption-platforms-report-by-top-independent-research-firm/): Whatfix, a global leader in digital adoption platforms (DAPs), today announced that it has been named a Leader in The Forrester Wave™: Digital Adoption Platforms, Q4 2024 report. The company holds the top score (4.80/5) in the Strategy category amongst the top “seven (DAP) providers that matter the most in the market.” It received the highest score possible (5/5) across 15 of 21 criteria, including product architecture, industry expertise, software change management, software usage and adoption, analytics and insights, AI/ML, vision,  innovation, roadmap, and pricing flexibility and transparency. - [ERP End-User Support: Ultimate Guide - Whatfix](https://whatfix.com/blog/erp-end-user-support/): To drive ERP adoption, organizations must provide end-users with real-time support. Learn how to create an ERP end-user support strategy now! - [How to Drive Change Adoption: 5-Step Enterprise Plan - Whatfix](https://whatfix.com/blog/change-adoption/): Change adoption enables end-users to adapt newly implemented processes and applications. Learn how to drive change adoption now! - [Everest Group and Whatfix launch the first ever DAP Playbook - Whatfix](https://whatfix.com/de/resources/analyst-reports/everest-group-and-whatfix-launch-the-first-ever-dap-playbook/): The DAP Playbook is a comprehensive practical guide book aimed at empowering enterprises at various stages of their digital journeys with insights on the role and impact of DAP in digital journeys, and to help develop strategies to improve outcomes from their DAP investments. - [Digital Claims in Insurance, Explained (+Benefits, Examples)](https://whatfix.com/blog/digital-claims/): Digital claims have revolutionized the insurance provider and policyholder experience. We break down the benefits of digital claims. - [PlayOJO Reimagines Customer Onboarding and Gaming Experience with Whatfix - Case Study](https://whatfix.com/de/resources/case-studies/playojo-reimagines-customer-onboarding-and-gaming-experience-with-whatfix/): Discover how PlayOJO, a leading gaming platform, transformed its customer onboarding process and elevated the gaming experience using Whatfix's innovative solutions. - [54 Post-Onboarding Survey Questions to Ask New Hires](https://whatfix.com/blog/onboarding-survey-questions/): Post-onboarding surveys allows organizations to ask questions and solicit feedback from new employees to improve the onboarding process. - [HRIS Systems, Explained: How to Maximize ROI - Whatfix](https://whatfix.com/blog/hris/): A human resources information system (HRIS) is a software database for storing and managing key HR data and processes. - [Whatfix Unveils ScreenSense: An AI Technology to Shape the Next Frontier of Digital Adoption - Whatfix](https://whatfix.com/de/newsroom/press-releases/whatfix-unveils-screensense-an-ai-technology-to-shape-the-next-frontier-of-digital-adoption/): Whatfix, the global leader in Digital Adoption Platforms (DAP), today introduced ScreenSense, an innovative AI technology that powers the next generations of its product suite—DAP, Mirror, and Product Analytics. - [Digital Transformation in Logistics & Transportation (+Examples) - Whatfix](https://whatfix.com/blog/digital-transformation-logistics-transportation/): Digital transformation in logistics and transportation is the key to modernizing outdated systems. Find out how and see proven examples - [EHR Implementation: 12 Step Plan for Success](https://whatfix.com/blog/ehr-implementation/): EHR implementation refers to the process required to set up electronic health records for healthcare organizations such as hospitals, clinics. - [What Is the AARRR Pirate Metrics Framework?](https://whatfix.com/blog/aarrr-pirate-metrics-framework/): The AARRR Pirate Metrics framework refers to five user metrics startups and product-led businesses should track. Read more to learn about this framework. - [The Importance of Enterprise UX Design (+Challenges) - Whatfix](https://whatfix.com/blog/enterprise-ux-design/): Enterprise UX refers to the in-app GUI and user experience that enterprises build for their technology end-users. Learn more now. - [Compare Whatfix vs. WalkMe](https://whatfix.com/de/compare/whatfix-vs-walkme/): Compare Whatfix to WalkMe to see why Whatfix is the best DAP and analytics provider based on functionality, features, and reviews. - [41 Salesforce Add-Ons, Extensions, and Plugins (2025)](https://whatfix.com/blog/salesforce-extensions/): Check out our list of the most productive Salesforce Chrome Extensions. These extensions will allow you to quickly log into the platform. - [6 Best WalkMe Alternatives & Competitors (2025)](https://whatfix.com/de/walkme-alternatives-competitors/): We explore the best WalkMe alternatives and competitors to see what digital adoption platform is the best for your enterprise use case. - [Digital Transformation in Professional Services (+Examples)](https://whatfix.com/blog/digital-transformation-in-professional-services/): The digitalization of professional services enables these organizations to transform and automate business processes. Explore examples. - [21 Procurement Challenges (+How to Overcome Them) - Whatfix](https://whatfix.com/blog/procurement-challenges/): Discover the key challenges in procurement, from managing contracts to tackling cybersecurity threats, and learn strategies to navigate them effectively. - [Maximizing the Value of Salesforce - Whatfix](https://whatfix.com/de/resources/ebooks/maximizing-value-salesforce/) - [Duck Creek Implementation: How to Drive Adoption (2025) - Whatfix](https://whatfix.com/blog/duck-creek-implementation/): Learn how to create a Duck Creek implementation plan focusing on end-user onboarding, training, and support to drive digital adoption. - [How to Provide 24/7 IT Support (+Challenges) - Whatfix](https://whatfix.com/blog/24-7-end-user-support/): Discover how 24/7 IT support can transform your business and how Whatfix leads the way in providing unparalleled service solutions. - [10 Best Workday Implementation Partners in 2025](https://whatfix.com/blog/workday-implementation-partners/): Whether you’re a new Workday customer or looking to redesign your existing system, Workday partners will help you with it. - [How to Improve & Optimize Salesforce License Utilization - Whatfix](https://whatfix.com/blog/salesforce-license-utilization/): Unlock Salesforce license utilization with Whatfix. Learn how our tailored solutions optimize usage, cut costs, and drive business growth. - [Insurance Onboarding for New Customers & Policyholders (2025)](https://whatfix.com/blog/insurance-client-onboarding/): Insurance client onboarding translates into significant benefits driving tangible business outcomes. Check out these tips for building an insurance onboarding program. - [How to Close the Digital Divide in the Workplace - Whatfix](https://whatfix.com/blog/digital-divide/): Discover actionable strategies to understand and bridge the digital divide in your workplace for a more connected future. - [Achieve “Work From Home” Success with Remote Training Powered by DAS - Whatfix](https://whatfix.com/resources/whitepapers/achieve-work-from-home-success-with-remote-training-powered-by-das/) - [Out of the box Salesforce adoption and training methods that works! - Whatfix](https://whatfix.com/de/resources/webinars/salesforce-adoption-and-training-methods/) - [Digital Transformation in Construction (+Examples)](https://whatfix.com/blog/digital-transformation-construction/): Explore the role of digital transformation in construction. Plus, discover benefits, challenges, and examples leaders should know about. - [Reed Drives CRM Adoption With Role-Based Guided Learning](https://whatfix.com/de/resources/case-studies/reed-uses-whatfix-to-drive-modern-day-digital-transformation/): Discover how Reed, a leading company, achieved remarkable digital transformation using Whatfix and explore how we empowered them to embrace modern-day technology and drive unprecedented growth. - [Procurement Transformation: A User-Based Approach](https://whatfix.com/blog/procurement-transformation/): Discover the stages, benefits, and best practices of a procurement transformation that drives long-term value. - [5 Best Oracle Guided Learning Alternatives & Competitors - Whatfix](https://whatfix.com/de/oracle-guided-learning-alternatives-competitors/): Exploring Oracle Guided Learning alternatives for driving user adoption? Explore the best DAP competitors to OGL now! - [Dick and Carey Model of Instructional Design](https://whatfix.com/blog/dick-carey-systems/): The Dick and Carey Design Model for instructional design provides a step-by-step process for constructing, implementing, and improving learning initiatives - [Best Digital Adoption Podcast | Whatfix](https://whatfix.com/resources/podcasts): The Digital Adoption Show hosts luminaries and thought leaders in HR and L&D to talk about the strategies that work, inspiring stories of execution and growth, and how they exceptionally accelerate digital adoption! - [Levi Olmstead | Whatfix Author](https://whatfix.com/blog/author/levi-olmsteadwhatfix-com/page/8/) - [Compass Group Simplified Its Contract Workflows With Whatfix](https://whatfix.com/de/resources/case-studies/compass-group/): Learn how Compass Group, a multinational food service company, accelerated its contract process transformation and reduced training content creation time by 70% with Whatfix’s in-app guidance. - [Enterprise Change Management: Keys to Effective Change](https://whatfix.com/blog/enterprise-change-management/): Enterprise Change Management (ECM) refers to a systematic approach adopted by an organization to manage and implement change across all levels. - [Levi Olmstead | Whatfix Author](https://whatfix.com/blog/author/levi-olmsteadwhatfix-com/page/9/) - [Levi Olmstead | Whatfix Author](https://whatfix.com/blog/author/levi-olmsteadwhatfix-com/page/6/) - [Whatfix for Product Teams](https://whatfix.com/de/solutions/product-managers/): Drive product adoption with in-app user assistance, self-service support, user surveys, and product analytics. - [Levi Olmstead | Whatfix Author](https://whatfix.com/blog/author/levi-olmsteadwhatfix-com/page/7/) - [Whatfix and Sophos Win Innovation Award at the 2024 ISG Paragon Awards EMEA - Whatfix](https://whatfix.com/de/newsroom/press-releases/whatfix-and-sophos-win-innovation-award-at-the-2024-isg-paragon-awards-emea/): Whatfix, a global leader in digital adoption platforms (DAPs), together with its client Sophos, a global leader of innovative security solutions for defeating cyberattacks, has been named the Innovation Award winner at the 2024 ISG Paragon Awards for the EMEA region and was also a finalist for the Transformation Award category. - [Levi Olmstead | Whatfix Author](https://whatfix.com/blog/author/levi-olmsteadwhatfix-com/page/4/) - [Whatfix for Microsoft](https://whatfix.com/de/solutions/microsoft/): Accelerate user adoption, analyze usage, and maximize the ROI of your Microsoft applications with Whatfix’s in-app guidance and analytics. - [50 Customer Onboarding Survey Questions to Ask - Whatfix](https://whatfix.com/blog/customer-onboarding-survey-questions/): Customer onboarding surveys offer valuable insights into how new users feel about your product. Here are 50 great questions to ask. - [Levi Olmstead | Whatfix Author](https://whatfix.com/blog/author/levi-olmsteadwhatfix-com/page/5/) - [Levi Olmstead | Whatfix Author](https://whatfix.com/blog/author/levi-olmsteadwhatfix-com/page/2/) - [Levi Olmstead | Whatfix Author](https://whatfix.com/blog/author/levi-olmsteadwhatfix-com/page/3/) - [11 Technical Writing Examples & Samples in 2025](https://whatfix.com/blog/technical-writing-examples/): Are you beginning your journey as a technical writer? Explore this post to discover commonly used technical writing examples. - [CRM Implementation: 9-Step Plan for Success (2025)](https://whatfix.com/blog/crm-implementation/): A CRM implementation plan is crucial for the success of your sales organization. Learn how to plan a successful CRM implementation. - [Unlock Business Value with Digital Adoption Platforms | Whatfix](https://whatfix.com/de/resources/whitepapers/how-daps-drive-business-outcomes/): Learn how Digital Adoption Platforms Boost Revenue, Optimize Costs, and Mitigate Risks. Explore key insights and real-world use cases in this Whatfix whitepaper. - [27 Best Sales Enablement Tools in 2025](https://whatfix.com/blog/sales-enablement-tools/): Sales enablement tools provide visibility across the sales lifecycle. Explore these top 24 sales enablement tools to empower your sales team. - [17 Best Customer Success Software in 2025](https://whatfix.com/blog/best-customer-success-software/): Here's the best customer success software for reducing churn, improving retention, boosting customer health scores, and uncovering new sales opportunities. - [How a Sales DAP Drives Revenue by Optimizing CRM Experiences - Whatfix](https://whatfix.com/de/resources/whitepapers/how-a-sales-dap-drives-revenue-by-optimizing-crm-experiences/) - [21 Best Learning & Development (L&D) Podcasts in 2025](https://whatfix.com/blog/learning-development-podcasts/): A curated list of the best learning and development podcasts to get expert insights and actionable advice. - [How to Create an Operations & Maintenance Manual (+Template)](https://whatfix.com/blog/operations-maintenance-manual/): Learn how to create a detailed operations and maintenance manual that extends asset life and reduces costs. - [Value of a Digital Adoption Platform - Whatfix](https://whatfix.com/de/resources/whitepapers/value-of-a-digital-adoption-platform/) - [Bridges’ Transition Model of Change](https://whatfix.com/blog/bridges-transition-model/): The Bridges Transition Model is a framework that guides organizations through the process of transition. - [Customer Success Stories | Whatfix](https://whatfix.com/de/resources/case-studies/?page=2): We go above and beyond to add value to our customers and every employee ties their role to our customers’ success. This sets us apart. - [Whatfix Partner Program - Join our Network Today!](https://whatfix.com/partners/become-a-partner/): Partner with Whatfix to drive digital adoption for leading enterprise applications by enhancing user experience and productivity while reducing support and training costs. - [What Is Product Operations? 8 Key Responsibilities - Whatfix](https://whatfix.com/blog/product-operations/): Product operations supports the overall product team's success. Explore the eight key responsibilities of productOps functions now. - [15 Best Enterprise CRM Software in 2025](https://whatfix.com/blog/enterprise-crm-software/): Enterprise CRMs help large organizations with large sales operations to manage their sales processes efficiently and effectively. - [11 Proven Team Effectiveness Models in 2025 - Whatfix](https://whatfix.com/blog/team-effectiveness-models/): Team effectiveness models are frameworks that enable peak employee performance. We highlight the 11 best team effectiveness models. - [3 proven hacks for The ‘Jobs-to-be-Done’ approach: Empathy that Matters for Learning experience Design with Ger Driesen - Whatfix](https://whatfix.com/resources/podcasts/3-proven-hacks-for-the-jobs-to-be-done-approach-empathy-that-matters-for-learning-experience-design-with-ger-driesen/) - [18 Must-Have CRM Integrations to Enable Sellers (2025)](https://whatfix.com/blog/crm-integrations/): CRM integrations connect your entire sales and marketing software stack. Here are the best CRM integrations to connect your data. - [How to Create ERP Sandbox Environments - Whatfix](https://whatfix.com/blog/erp-sandbox/): An ERP sandbox duplicates your business’s ERP platform for secure software development, testing, and training. Learn more in this post. - [Client Onboarding in Wealth Management: Best Practices](https://whatfix.com/blog/client-onboarding-in-wealth-management/): Master the art of new client and user onboarding on wealth management applications for banking and financial companies. - [Whatfix | Digital Adoption Platform](https://whatfix.com/products/digital-adoption-platform/mobile/): Enable technology end-users with contextual in-app guidance and moment-of-need support to drive business outcomes and software ROI with the Whatfix Digital Adoption Platform. - [Real-Time Support: The Key to Happy Customers (2025) - Whatfix](https://whatfix.com/blog/real-time-support/): Revolutionize your business with real-time support using Whatfix. Enhance customer satisfaction and streamline operations for better efficiency. - [What Is Time-To-Resolution? How To Reduce It - Whatfix](https://whatfix.com/blog/time-to-resolution/): The time-to-resolution clock starts when the customer reaches out. Start improving your resolution times by prioritizing the customer experience. - [What Is an IT Service Catalog? (Benefits, Challenges) - Whatfix](https://whatfix.com/blog/it-service-catalog/): IT service catalogs are a great way to share resources and enable users to find the IT services they need. Learn more in this article. - [How AI Is Reshaping Pharma: Use Cases, Challenges - Whatfix](https://whatfix.com/blog/ai-in-pharma/): This article explains how forward-thinking pharma companies integrate AI in their value chain, and unpacks real-world use cases. - [Learning at Your Fingertips: Personalizing Worker Learning Engagement - Whatfix](https://whatfix.com/de/resources/webinars/learning-at-your-fingertips-personalizing-worker-learning-engagement/) - [CRM Adoption: 11 Ways to Maximize Usage & Enable Sellers](https://whatfix.com/blog/crm-adoption/): A CRM adoption strategy empowers your CRM users to find value in your new technology investment and help your sales team drive performance. - [Whatfix Acquires Leap.is to Expand Mobile Capabilities - Whatfix](https://whatfix.com/newsroom/press-releases/whatfix-acquires-leap-is-to-expand-mobile-capabilities/): Whatfix, the global leader in the digital adoption platforms (DAP) space, today announced the acquisition of Leap.is (previously Jiny.io), a mobile-first onboarding and assistance platform that brings the value of digital adoption platforms to mobile applications. The deal marks Whatfix’s first mobile DAP product focused acquisition, as well as its largest M&A deal so far. - [Levi Olmstead | Whatfix Author](https://whatfix.com/blog/author/levi-olmsteadwhatfix-com/page/10/) - [Whatfix Enabled Remote Employee Onboarding and Engagement With Its DAP - Whatfix](https://whatfix.com/resources/case-studies/whatfix-utilized-our-digital-adoption-platform-to-innovate-remote-onboarding-and-engagement/) - [What Is Vendor Onboarding? Best Practices, Process, Tools](https://whatfix.com/blog/vendor-onboarding/): Master the vendor onboarding process with our comprehensive guide and elevate your supplier relationships. - [In-App Guidance with the Whatfix Digital Adoption Solution](https://whatfix.com/products/deliver/?r=cxl-cos): Delight users with a unified user experience and improve key feature utilization & user engagement across your enterprise applications. - [5 Best Spekit Alternatives & Competitors (2025)](https://whatfix.com/de/spekit-alternatives-competitors/): We compare the best alternatives and competitors to Spekit's digital adoption platforms with our comparison guide for buyers. - [UKG Pro Implementation: How to Drive User Adoption](https://whatfix.com/blog/ukg-pro-implementation/): Learn how to build a UKG Pro implementation plan that drives end-user adoption and successfully achieves your HCM and HR digital outcomes. - [Whatfix for Change Management](https://whatfix.com/solutions/change-management/): Enable employees to navigate software change with in-app guidance and self-service support, driving user adoption without impacting your workforce productivity. - [Succession Planning: 8 Steps to Plan Ahead (+Template)](https://whatfix.com/blog/succession-plan/): A succession plan takes a holistic view of current & future company goals to ensure that you always have right people in key roles in the organization - [Unlocking the Full Potential of Users Through Userization and DAPs - Whatfix](https://whatfix.com/de/resources/analyst-reports/unlocking-the-full-potential-of-users-through-userization-and-daps/): Userization is the idea of making software work for each individual user, the way they need i it to. It is about making technology more accessible for the user. Userization makes it simple and intuitive for the user to act, collaborate, and complete tasks in a seamless manner. According to Everest, “Userization focuses on making technology user-centric, rather than making people technology proficient.” - [12 Best Change Management Certificate Programs in 2025](https://whatfix.com/blog/change-management-certification/): A change management certification helps you establish experience managing change. Here are the top 7 change management certifications in 2024. - [Ebbinghaus's Forgetting Curve: How to Overcome It](https://whatfix.com/blog/ebbinghaus-forgetting-curve/): Ebbinghaus forgetting curve shows the rate at which information is forgotten over time when it is not retained. Here's how you can overcome it - [Digital Transformation of the Oil & Gas Industry (2025) - Whatfix](https://whatfix.com/blog/oil-gas-digital-transformation/): Dig into how the oil and gas sector adopts new technologies, implements systems, and overcomes challenges in the digital revolution. - [What Is Customer Health Score? +How to Measure It - Whatfix](https://whatfix.com/blog/customer-health-score/): In this blog, we explore customer health score, how to find it, and how to use it to build customer loyalty. - [11 Types of Compliance Training for Employees (+Challenges)](https://whatfix.com/blog/compliance-training/): Are you looking to instill compliance in your organization's culture? Explore this post to create an effective compliance training strategy - [What is Technostress? (+How to Deal with it)](https://whatfix.com/blog/beat-workplace-technostress/): Learn the different types and causes of technostress, as well as tips for you to deal with technostress in your organization. - [Upskill Workforce with Personalized Help | Whatfix](https://whatfix.com/products/personalization/): Right content for the right user. Every time. Deliver personalized help at scale. Improve key feature adoption and productivity. - [What Is Knowledge-Centered Service (KCS)? Best Practices](https://whatfix.com/blog/knowledge-centered-service/): Knowledge-centered service (KCS) is a framework that enables companies to capture knowledge, and use it enable customers and extract insights - [The Satir Change Model: 5 Stages](https://whatfix.com/blog/satir-change-model/): The Satir Change Model outlines the five stages an individual (or workforce) experiences as they undergo change. - [Learning By Doing With Digital Guidance - Whatfix](https://whatfix.com/de/resources/whitepapers/learning-by-doing-with-digital-guidance/) - [Whatfix Awarded GEP’s Technology Partner of the Year 2024](https://whatfix.com/de/newsroom/announcements/whatfix-awarded-geps-technology-partner-of-the-year-2024/): Whatfix, a global leader among digital adoption platforms (DAPs), announced that it has been named the 2024 ‘Technology Partner of the Year’ by GEP, a leading provider in procurement and supply chain consulting, services, and software solutions. This coveted award recognizes the exceptional value Whatfix and GEP—a powerhouse in AI-powered procurement transformation—have co-created for their customers. - [Employee Experience Design: Best Practices, Tools](https://whatfix.com/blog/employee-experience-design/): Here’s everything you need to know about what employee experience design is and how to create an EXD strategy. - [A Buyer’s Guide to Digital Adoption Platforms in 2022](https://whatfix.com/resources/reports/a-buyers-guide-to-digital-adoption-platforms-in-2022/): Everest Group analyzes survey-based research of DAP buyers to understand what key problems organizations are solving with a DAP, what their objectives are, what the core features and organizational benefits are, and the results and satisfaction across these buyers on the digital adoption platforms with the highest market presence. - [7 Best UserGuiding Alternatives & Competitors (2025)](https://whatfix.com/de/userguiding-alternatives-competitors/): We compare the best UserGuiding alternatives and competitors including features, pricing, and limitations for researching a DAP. - [What Are AI Agents? Why to Avoid AI Overreliance - Whatfix](https://whatfix.com/blog/ai-agents/): We explore AI agents in-depth, from their benefits, technical workings, limitations, and why overreliance on AI can be a strategic misstep. - [How to Close the Customer Feedback Loop (+Stages) - Whatfix](https://whatfix.com/blog/customer-feedback-loops/): Discover the best strategies to implement a seamless customer feedback loop that improves satisfaction and drives business growth. - [How to Create Sales Documentation (+ Benefits, Examples, Tools)](https://whatfix.com/blog/sales-documentation/): With sales documentation, sales team can work efficiently to answer questions, address issues or concerns, and upsell products. - [Dimensions UK Drives Adoption of Its Care Management App | Whatfix](https://whatfix.com/resources/case-studies/dimensions-uk-drives-iplanit-adoption-with-whatfix/): Learn how Dimensions UK used Whatfix to drive adoption of Iplanit, enabling a new model of supporting people called Activate, increasing meaningful activity by 25% and lowering challenging behaviors by 60%. - [POS Implementation: 13 Steps to Retail User Adoption - Whatfix](https://whatfix.com/blog/pos-implementation/): Explore how retail POS systems enhance efficiency, streamline operations, and boost customer satisfaction. - [Whatfix Earns Significant Sustainability Milestone with EcoVadis Bronze Medal](https://whatfix.com/newsroom/announcements/whatfix-earns-significant-sustainability-milestone-with-ecovadis-bronze-medal/): Whatfix, the global leader among digital adoption platforms (DAP), today announced being awarded a Bronze medal from EcoVadis, the world’s largest and most trusted provider of business sustainability ratings. Whatfix secured a Bronze medal from EcoVadis, placing it among the top 35% of firms globally to have achieved the sustainability milestone. - [A Step-By-Step Guide to ERP Transformation - Whatfix](https://whatfix.com/blog/erp-transformation/): This article breaks down the ERP transformation process, explaining why you need to consider it, and obstacles you might face in the process. - [What Is Product Benchmarking? (+Metrics to Track)](https://whatfix.com/blog/product-benchmarking/): Product benchmarking enables you to understand a product's performance relative to historical trends and against your competitors. - [What Is Inboarding? Everything You Need to Know](https://whatfix.com/blog/inboarding/): Inboarding accelerates the learning curve, enhances productivity, and boosts engagement by providing support throughout an employee's journey - [Is Salesforce In-App Guidance Your Best Bet for Driving User Adoption and Engagement? - Whatfix](https://whatfix.com/de/resources/webinars/is-salesforce-in-app-guidance-your-best-bet-for-driving-user-adoption-and-engagement/) - [Conga Implementation: 8 Step Guide to Success (2025) - Whatfix](https://whatfix.com/blog/conga-implementation/): Master the nuances of a successful Conga implementation. Learn how Whatfix can make the process smoother and more efficient. - [Salesforce Adoption: 19 Strategies to Maximize ROI](https://whatfix.com/blog/salesforce-adoption-strategies/): Maximize your Salesforce ROI with these top adoption strategies and best practices for long-term success. - [CPQ Implementation: How to Drive Adoption - Whatfix](https://whatfix.com/blog/cpq-implementation/): Learn how to implement CPQ software for faster quotes, better pricing accuracy, and seamless integration with your sales process. - [HR Tech Adoption: How to Enable End-Users - Whatfix](https://whatfix.com/blog/hr-technology-adoption/): To drive the most value from your HR technologies like HCM software, you must enable your end-users with a contextual digital adoption plan. - [What Is IT Service Delivery? (Challenges, Examples) - Whatfix](https://whatfix.com/blog/it-service-delivery/): IT service delivery refers to the methods of providing and managing IT services to organization members or end-users. Learn more in this post. - [What Is Transformational Change? Examples, Types - Whatfix](https://whatfix.com/blog/transformational-change/): Explore the differences between transformation change and incremental change with examples and best practices for driving adoption. - [S/4HANA Migration Checklist & Implementation Guide (2025)](https://whatfix.com/blog/s4-hana-migration/): Discover the essential steps to S/4HANA migration, from planning to execution, in our comprehensive guide. - [13 Employee Onboarding Challenges to Overcome (2025)](https://whatfix.com/blog/employee-onboarding-challenges/): Employee onboarding can be challenging but creating a streamlined onboarding process is vital to the success of new employees and business. - [What Is an Omnichannel Customer Experience? +Benefits, Examples (2025)](https://whatfix.com/blog/omnichannel-customer-experience/): Learn how to create an omnichannel experience that stretches across multiple customer touchpoints to deliver a seamless customer experience. - [Sign In - Whatfix](https://whatfix.com/de/sign-in/) - [Accelerate Salesforce Adoption With Interactive Walkthroughs - Whatfix](https://whatfix.com/de/resources/ebooks/salesforce-adoption-ebook/) - [Property Management System Implementation: 9-Step Guide](https://whatfix.com/blog/property-management-software-implementation/): This article will give you a workable step-by-step workflow for implementing a Property Management System from start to finish. - [What Is Mobile Learning? Benefits & mLearning Tools (2025)](https://whatfix.com/blog/mobile-learning/): Mobile learning (or mLearning) refers to the process of online learning via a personal mobile device such as a smartphone, tablet, or laptop. - [What Is a Digital Assistant? +Features, Benefits, Tools - Whatfix](https://whatfix.com/blog/digital-assistant/): Digital assistants can solve common problems, save time, money, and streamline user experiences by providing support. Read on to learn more. - [10 Must-Haves When Choosing a Digital Adoption Platform Partner - Whatfix](https://whatfix.com/de/resources/whitepapers/how-to-choose-dap-vendor/) - [What Is LMS Integration? 9 Best LMS Integrations](https://whatfix.com/blog/lms-integration/): An LMS integration connects your Learning Management System (LMS) with other applications and software that collect critical data. - [Insurance Chatbots: Benefits, Use Cases, Examples](https://whatfix.com/blog/insurance-chatbot/): Learn the top use cases, benefits, and tools for implementing insurance chatbots to enhance your customer experience. - [Best Practices for Training Your Remote Employees (2025)](https://whatfix.com/blog/remote-training-best-practices/): Remote training is the practice of training employees digitally, regardless of their location. Here are some best practices for effective remote training. - [What Is Vicarious Learning? (+Phases, Examples, Strategies)](https://whatfix.com/blog/vicarious-learning/): Vicarious learning is a type of learning in which individuals acquire knowledge or skills by observing, analyzing, and modeling others. - [Oracle UPK Alternatives - What Are Your Best Options?](https://whatfix.com/blog/oracle-upk-alternatives/): The end of life of Oracle UPK is near. But this is not the time to panic. It’s time to begin planning your transition with a good Oracle UPK alternative. - [15 Best Online User Manual Creation Tools (2025)](https://whatfix.com/blog/user-manual-software/): Discover top user manual software options, features, and how to choose the best user manual software to improve user experiences. - [The Cost of Digital Transformation in 2025](https://whatfix.com/blog/digital-transformation-cost/): Every transformation project is different and the total cost of digital transformation will range depending on your company, industry, type. - [How to Create a Career Path Planning Framework (+Examples)](https://whatfix.com/blog/career-path-planning/): Career path planning demonstrates the steps necessary for individuals to reach their career goals with a company or over the course of their career - [Maximizing IT Performance: 11 Metrics and KPIs to Monitor - Whatfix](https://whatfix.com/blog/it-metrics/): We explore how to use IT metrics and KPIs to meet performance goals, build client relationships, and boost work productivity. - [6 Best Lemon Learning Alternatives & Competitors (2025)](https://whatfix.com/de/lemon-learning-alternatives-competitors/): We explore Lemon Learning, its features, its limitations, and its best alternatives to see what digital adoption platform is right for you. - [Whatfix Raises $125 Million Series E to Accelerate Expansion & Innovation of Digital Adoption Market - Whatfix](https://whatfix.com/de/newsroom/press-releases/whatfix-raises-125-million-series-e/): Whatfix, a global leader among digital adoption platforms (DAPs), today announced it has secured $125 Million in a Series E funding round, led by Warburg Pincus with participation from existing investor SoftBank Vision Fund 2. The company is raising the new round at a significant premium, reinforcing its dominance as the leader in Digital Adoption Platforms (DAPs) and expanding into DAP adjacent offerings. - [Best Regulatory Information Management (RIM) Systems - Whatfix](https://whatfix.com/blog/regulatory-information-management-systems/): This article examines how regulatory information management systems are transforming regulatory function for medical tech organizations. - [7 Best Userlane Alternatives & Competitors (2025)](https://whatfix.com/de/userlane-alternatives-competitors/): Compare the top seven Userlane alternatives and competitors to find the best DAP for your digital adoption needs and use cases. - [Microsoft Copilot User Adoption: 8 Steps for Success - Whatfix](https://whatfix.com/blog/microsoft-copilot-adoption/): Transform your organizational efficiency with a detailed guide on adopting Microsoft 365 Copilot for modern workspaces. - [Unlock The Full Value of Digitized Insurance - Whatfix](https://whatfix.com/resources/whitepapers/digital-transformation-in-insurance/) - [Whatfix Recognized as a Leader and a Star Performer in the 2024 Everest Group DAP PEAK Matrix® Assessment](https://whatfix.com/de/resources/analyst-reports/everest-peak-matrix-digital-adoption-platforms-2024/): Everest Group has recognized Whatfix as a Leader for the fifth consecutive year and as a Star Performer for the third time, and for the second consecutive year, in the 2024 Everest Group Digital Adoption Platform (DAP) PEAK Matrix® Assessment. Whatfix is also recognized as a Leader in the inaugural regional reports for North America and Europe in the DAP category. Whatfix strengthens its leadership position with one of the highest scores in Buyer Satisfaction, Value Delivered, Market Presence, and AI Innovation. - [Attain 100% Software Adoption Using Digital Adoption Solutions - Whatfix](https://whatfix.com/de/resources/whitepapers/digital-adoption-solution-whitepaper/) - [What Is Insurtech? Benefits, Challenges, Examples (2025)](https://whatfix.com/blog/insurtech/): Insurtech gives insurers the tools they need to treat customers better and grow their bottom line. Read on to learn more. - [Maximizing Your Dreamforce ROI Like A Boss! - Whatfix](https://whatfix.com/de/resources/webinars/dreamforce-webinar-with-eric-dreshfield/) - [Enterprise Sales, Explained (+Challenges, Metrics, Tips) - Whatfix](https://whatfix.com/blog/enterprise-sales/): Enterprise sales is complex and moving a deal forward can be challenging. Learn about how Whatfix can support your enterprise sales operations. - [Whatfix Accelerates Sales Ramp Up Time Using In-App Training - Whatfix](https://whatfix.com/de/resources/webinars/whatfix-accelerates-sales-ramp-up-time-using-in-app-training/) - [What Is Business Process Management? (+Challenges)](https://whatfix.com/blog/business-process-management/): Business Process Management refers to creating, operating, and optimizing business processes to enable you to achieve your organization's goal