bird.com

# Bird

## Overview

Bird is one app to help you manage your entire business - marketing, sales, support, finance and HR. 

With Bird Marketing, marketing teams can create and manage multi-channel campaigns across email, SMS, WhatsApp, Push notifications, social media, and ads - all from one platform. They can segment audiences, personalize messages, automate campaigns, and track performance across every channel.
With Bird Support, support teams can provide seamless customer service across all channels. They can manage tickets, live chat, and customer inquiries whether they come through email, SMS, WhatsApp, voice, or social media, ensuring consistent support experiences.
With Bird Finance, finance and accounting teams can streamline payment processing, simplify checkout experiences for customers, manage recurring billing, handle expense management, and automate financial workflows without complex integrations.
With Bird HR, HR teams can manage employee communications, onboarding processes, internal announcements, and team coordination across preferred communication channels, keeping everyone connected and informed.
With Bird AI (AI Hub), any team can deploy intelligent workflows and AI-powered automation without coding. They can create chatbots, automate repetitive tasks, analyze customer interactions, and build smart processes that scale with their business.
With Bird Developer (Developer Cloud), developers can integrate Bird's powerful communication APIs directly into their applications. They can add email API, SMS API, and WhatsApp API capabilities to their software, build custom solutions, and leverage Bird's infrastructure for reliable message delivery.

## Marketing
- [Marketing](https://bird.com/marketing): Create, automate & measure campaigns across email, SMS, WhatsApp & social channels.

- [Email Marketing](https://bird.com/marketing/email): Create & automate personalized email campaigns at scale. Drag-and-drop builder, A/B testing, real-time analytics & AI-powered deliverability optimization.
- [WhatsApp Marketing](https://bird.com/marketing/whatsapp): Create automated WhatsApp marketing campaigns at scale. Rich media messaging, chatbots & customer engagement tools with official WhatsApp Business API.
- [SMS Marketing](https://bird.com/marketing/sms): Send targeted SMS campaigns globally with powerful automation tools. Two-way messaging, delivery tracking & analytics across 100+ countries.
- [RCS Messaging](https://bird.com/marketing/rcs-messaging): Leverage rich messaging features with RCS Business Messaging. Send interactive messages, verify customers & track engagement with next-generation SMS capabilities.
- [Marketing Automation](https://bird.com/marketing/automation): Automate your marketing processes with AI-powered CRM. Improve efficiency and drive customer engagement with AI tools.
- [Sign-up Forms](https://bird.com/marketing/popups): Create high-converting website popups & forms. Exit-intent technology, A/B testing & personalized targeting to capture leads & drive engagement without code.
- [Journeys](https://bird.com/marketing/journeys): Design personalized customer journeys across all channels. Visual journey builder, trigger-based automation & real-time optimization for engaging customer experiences.
- [Campaigns](https://bird.com/marketing/campaigns): Create sophisticated marketing campaigns across all channels. Sync data, build segments, design journeys, and track performance in one enterprise platform.
- [Templates](https://bird.com/marketing/templates): Access pre-built templates for email, SMS & WhatsApp campaigns. Customizable designs, responsive layouts & dynamic content across all marketing channels.
- [Segmentation](https://bird.com/marketing/segmentation): Create dynamic customer segments based on behavior, demographics & engagement. AI-powered targeting tools for personalized marketing campaigns across all channels.
- [Analytics](https://bird.com/marketing/analytics): Gain insights from campaigns with advanced analytics. Use AI to track and optimize customer interactions across channels.
- [Customer Data](https://bird.com/marketing/cdp): Unify customer data across channels for personalized marketing campaigns. Create targeted segments, track customer journeys & drive engagement with AI-powered insights.
- [AI Chatbots](https://bird.com/marketing/chatbots): Deploy intelligent chatbots across web & messaging channels. Automate customer service, qualify leads & personalize conversations with AI-powered responses in real-time.
- [Web Tracking](https://bird.com/marketing/web-tracking): Track website visitor behavior & engagement in real-time. Customer journey analysis, conversion tracking & personalized marketing based on web interactions.

## Developer
- [Email API](https://bird.com/developer/email-api): Send and optimize your emails with the platform trusted to deliver 40% of all commercial emails worldwide.
- [Voice API](https://bird.com/developer/voice-api): Build scalable voice capabilities with Bird's powerful REST APIs. Clear, reliable, and secure voice calling trusted by 25,000+ businesses worldwide.
- [Numbers API](https://bird.com/developer/numbers-api): Access and manage local, national, and toll-free phone numbers across 140+ countries. Powerful REST API for seamless number management and scalable communications.
- [SMS API](https://bird.com/developer/sms-api): Global SMS Messaging. Deliver and receive SMS messages around the world on a platform powered by more than 240 direct-to-carrier connections.
- [WhatsApp API](https://bird.com/developer/whatsapp-api): Reach your customers instantly with WhatsApp. Automate and optimize messaging with AI tools for enhanced engagement.

## Competitor Comparison
- [Bird vs. Braze](https://bird.com/knowledge-base/marketing/competitor-comparisons/bird-vs-braze): Compare Bird with Braze for marketing automation: explore channel coverage, AI capabilities, user-friendliness, and cost-efficiency for omnichannel customer engagement.
- [Bird vs. Klaviyo](https://bird.com/knowledge-base/marketing/competitor-comparisons/bird-vs-klaviyo): See how Bird's comprehensive marketing platform compares to Klaviyo's email-focused solution. Evaluate omnichannel capabilities, AI personalization, and scalability.
- [Bird vs. Mailchimp](https://bird.com/knowledge-base/marketing/competitor-comparisons/bird-vs-mailchimp): Compare Bird vs Mailchimp: features, pricing, email deliverability, analytics, and automation capabilities. Find the right email marketing platform for your needs.
- [Bird vs. Salesforce](https://bird.com/knowledge-base/marketing/competitor-comparisons/bird-vs-salesforce): Compare Bird vs Salesforce: channels, platform, campaigns, automation, AI capabilities, ease of use, scalability, and cost-effectiveness. Find your ideal CRM solution.
- [Bird vs. Attentive](https://bird.com/en-es/vs/attentive/marketing): Compare Bird vs Attentive: channels, platform, campaigns, automation, AI capabilities, ease of use, scalability, and cost-effectiveness. Find your ideal CRM solution.
- [Bird vs. Attentive](https://bird.com/en-es/vs/twilio/marketing): Compare Bird vs Twilio: channels, platform, campaigns, automation, AI capabilities, ease of use, scalability, and cost-effectiveness. Find your ideal CRM solution.


## Blog
- [Blog posts](https://bird.com/blog/news): Discover the latest insights, product updates, and success stories from Bird.