caseiq.com

# llms.txt for Case IQ

# Website Overview
> Case IQ provides investigative case management software, compliance automation tools, and whistleblower hotline solutions. Trusted by leading companies worldwide, Case IQ combines configurability, AI, robust security, scalability, and intuitive design to empower organizations to proactively address ethical, compliance, and risk management challenges.


Important notes:
- Pages cover product solutions, industries, departments, resources, company info, and legal policies.  
- Resource Center links provide detailed guides and articles - these are extensive and highly specific.  
- Start with Solutions and Platform pages for product context; use Resource Center for in-depth educational content.


## Platform & Features
- [Platform overview](https://www.caseiq.com/platform): AI-powered case management platform overview.
- [AI assistant for case management](https://www.caseiq.com/clairia): AI assistant for smarter investigations.
- [Incident reporting & case intake](https://www.caseiq.com/platform/incident-reporting-and-case-intake): Multi-channel case intake and secure whistleblower reporting.
- [Integrations](https://www.caseiq.com/platform/features/integrations): Secure integrations connecting Case IQ with core enterprise systems.
- [Security & privacy](https://www.caseiq.com/platform/features/security-privacy): Enterprise-grade security and privacy for investigative case management.

## Solutions
- [Case Management for SMB](https://www.caseiq.com/case-management-for-smb-integritycounts): Tailored case management software for small businesses to manage risk and ethics reporting.
- [Compliance monitoring](https://www.caseiq.com/compliance-monitoring): Compliance monitoring software for transactional risk, alerts, audits.
- [Approvals & disclosures](https://www.caseiq.com/approvals-disclosures): Automate disclosures, approvals, attestations, and conflict-of-interest workflows.
- [Third-party risk management](https://www.caseiq.com/third-party-risk-management): End-to-end Third-party risk management across lifecycle, vendors, compliance, and risks.
- [Conflicts of interest](https://www.caseiq.com/conflicts-of-interest): Conflicts of interest solutions for automated COI management.
- [HCP/HCO engagements](https://www.caseiq.com/hcp-hco-engagements): Manage HCP/HCO interactions, approvals, tracking, and transparency reporting.

## Who We Help
- [Who We Help](https://www.caseiq.com/who-we-help): Used by workplace investigation teams across industries to manage ethics/compliance, HR, fraud, security, and complaints.

## Industries
- [Education](https://www.caseiq.com/industries/education): Smarter case management solutions for schools and universities.
- [Energy](https://www.caseiq.com/industries/energy): Risk and compliance management for energy sector.
- [Financial services](https://www.caseiq.com/industries/financial-services): Case management for financial institutions.
- [Government & public service](https://www.caseiq.com/industries/government-public-service): Compliance case management for government organizations.
- [Healthcare](https://www.caseiq.com/industries/healthcare): Case management for healthcare providers.
- [Insurance](https://www.caseiq.com/industries/insurance-fraud): Case management for insurance claims fraud detection and investigations.
- [Life sciences](https://www.caseiq.com/industries/life-sciences): Compliance & Risk management in life sciences sector.
- [Manufacturing](https://www.caseiq.com/industries/manufacturing): Global case management for compliance, whistleblowing, and risk prevention for manufacturers.
- [Pharmaceuticals](https://www.caseiq.com/industries/pharmaceuticals): One system for global incident resolution in pharmaceuticals.
- [Technology](https://www.caseiq.com/industries/technology): Risk, compliance, and investigations for tech organizations.

## Departments
- [Corporate fraud](https://www.caseiq.com/departments/corporate-fraud): Detect and investigate corporate fraud.
- [Corporate security](https://www.caseiq.com/departments/corporate-security): Security case management for organizations.
- [Customer complaints](https://www.caseiq.com/departments/customer-complaints): Handle customer complaint investigations.
- [Ethics & compliance](https://www.caseiq.com/departments/ethics-compliance): Compliance case handling and reporting.
- [Health & safety](https://www.caseiq.com/departments/health-safety): Manage workplace health and safety issues.
- [HR](https://www.caseiq.com/departments/hr): Human resources investigations and compliance.
- [Title IX](https://www.caseiq.com/departments/title-ix): Campus compliance and Title IX support.

## News & Media
- [Media](https://www.caseiq.com/media): Latest press and media coverage.

## Company
- [Company](https://www.caseiq.com/company): About Case IQ and mission.
- [The Case IQ Difference](https://www.caseiq.com/the-case-iq-difference): Proactive, powerful, proven end-to-end compliance and investigations platform.
- [Customer stories](https://www.caseiq.com/customer-stories): Customer success and case studies.
- [Careers](https://www.caseiq.com/careers): Join the Case IQ team.
- [Team](https://www.caseiq.com/team): Leadership and executive bios.

## Resources
- [Resource center](https://www.caseiq.com/resource-center): Expert guides, webinars, and articles on investigations and compliance.

### Articles & Guides

- [10 Signs That One of Your Managers Is a Workplace Bully](https://www.caseiq.com/resources/10-signs-that-one-of-your-managers-is-a-workplace-bully)  
- [Ultimate Guide to Writing Investigation Reports](https://www.caseiq.com/resources/ultimate-guide-to-writing-investigation-reports)  
- [18 of the Best Code of Conduct Examples](https://www.caseiq.com/resources/18-of-the-best-code-of-conduct-examples)  
- [44 Investigation Interview Questions](https://www.caseiq.com/resources/44-investigation-interview-questions-for-complainant-subject-and-witnesses)  
- [6 Action Steps When Confronting Employee Theft](https://www.caseiq.com/resources/6-action-steps-when-confronting-employee-theft)  
- [11 Types of Workplace Harassment](https://www.caseiq.com/resources/11-types-of-workplace-harassment-and-how-to-stop-them)  
- [6 Steps to Take When You Suspect an Employee Is Using Drugs](https://www.caseiq.com/resources/6-steps-to-take-when-you-suspect-an-employee-is-using-drugs)  
- [How to Recognize Workplace Mobbing](https://www.caseiq.com/resources/how-to-recognize-workplace-mobbing-and-what-to-do-about-it)  
- [What Qualifies as a Hostile Work Environment](https://www.caseiq.com/resources/what-qualifies-as-a-hostile-work-environment)  
- [Insurance Claims Investigations](https://www.caseiq.com/resources/insurance-claims-investigations-detecting-fraud-and-abuse)  
- [17 Big Warning Signs of Embezzlement](https://www.caseiq.com/resources/17-big-warning-signs-of-embezzlement)  
- [12 Amazing Employee Handbook Examples](https://www.caseiq.com/resources/12-amazing-employee-handbook-examples)  
- [Discrimination in Sports: 5 Types & 25 Solutions](https://www.caseiq.com/resources/discrimination-in-sports-5-types-25-solutions)  
- [5 Free Anonymous Internet Investigation Tools](https://www.caseiq.com/resources/5-free-anonymous-internet-investigation-tools)  
- [5 Types of Employee Theft and How to Prevent Them](https://www.caseiq.com/resources/5-types-of-employee-theft-and-how-to-prevent-them)  
- [50 Free or Cheap Tools for Investigators](https://www.caseiq.com/resources/50-free-or-cheap-tools-for-investigators)  
- [5 Common Campus Hazards and How to Prevent Them](https://www.caseiq.com/resources/5-common-campus-hazards-and-how-to-prevent-them)  
- [Investigative Interviewing Techniques (PEACE Model)](https://www.caseiq.com/resources/investigative-interviewing-techniques-the-peace-model)  
- [14 Questions to Ask in a Workplace Investigation](https://www.caseiq.com/resources/14-questions-to-ask-in-a-workplace-investigation)  
- [COSO Framework](https://www.caseiq.com/resources/coso-framework-what-it-is-and-how-to-use-it)  
- [How to Respond to an Employee Grievance Letter](https://www.caseiq.com/resources/how-to-respond-to-an-employee-grievance-letter)  
- [Reporting Patient Incidents](https://www.caseiq.com/resources/reporting-patient-incidents-a-best-practices-guide)  
- [When and How to Escalate a Customer Complaint](https://www.caseiq.com/resources/when-and-how-to-escalate-a-customer-complaint)  
- [The Employer’s Guide to an EEOC Investigation](https://www.caseiq.com/resources/the-employers-guide-to-an-eeoc-investigation)  
- [How to Conduct a Fraud Investigation](https://www.caseiq.com/resources/how-to-conduct-a-fraud-investigation-the-complete-guide)  
- [Stalking in the Workplace](https://www.caseiq.com/resources/stalking-in-the-workplace-the-complete-guide-to-prevention-and-investigation)  
- [41 Types of Fraud and How to Detect and Prevent Them](https://www.caseiq.com/resources/41-types-of-fraud-and-how-to-detect-and-prevent-them)  
- [What Is Preventive Action?](https://www.caseiq.com/resources/what-is-preventive-action)  
- [How to Complete Employee Disciplinary Forms](https://www.caseiq.com/resources/how-to-complete-employee-disciplinary-forms-or-write-ups)  
- [31 Warning Signs of Workers’ Compensation Fraud](https://www.caseiq.com/resources/31-warning-signs-of-workers-compensation-fraud)  
- [39 Tips for Conducting a Sexual Harassment Investigation](https://www.caseiq.com/resources/39-tips-for-conducting-a-sexual-harassment-investigation)  
- [Top 10 Ways to Prevent Workplace Accidents](https://www.caseiq.com/resources/top-10-ways-to-prevent-workplace-accidents)  
- [How to Write Up an Employee: 4-Step Guide](https://www.caseiq.com/resources/how-to-write-up-an-employee-your-4-step-guide)  
- [Ending School Violence](https://www.caseiq.com/resources/ending-school-violence-8-steps-to-improved-safety)  
- [6 Things to Include in Your Code of Conduct](https://www.caseiq.com/resources/6-things-to-include-in-your-code-of-conduct)  
- [Closing Out an Internal Investigation](https://www.caseiq.com/resources/closing-out-an-internal-investigation-5-key-steps)  
- [Investigation Techniques and Tools](https://www.caseiq.com/resources/investigation-techniques-and-tools-tip-1)  
- [40 Tips for Conducting Effective Investigation Interviews](https://www.caseiq.com/resources/40-tips-for-conducting-effective-investigation-interviews)  
- [Top 10 Skills for Handling Customer Complaints](https://www.caseiq.com/resources/top-10-skills-for-handling-customer-complaints-effectively)  
- [Conducting School Investigations](https://www.caseiq.com/resources/conducting-school-investigations-step-by-step)  
- [Title IX Investigations Step-by-Step](https://www.caseiq.com/resources/title-ix-investigations-step-by-step)  
- [Workers’ Compensation Investigation Questions](https://www.caseiq.com/resources/workers-compensation-investigation-questions-9-things-to-ask)  
- [Why Avoiding Women at Work Is the Wrong Response to #MeToo](https://www.caseiq.com/resources/why-avoiding-women-at-work-is-the-wrong-response-to-metoo)  
- [Power Harassment in the Workplace](https://www.caseiq.com/resources/power-harassment-in-the-workplace)  
- [How to Conduct Root Cause Analysis](https://www.caseiq.com/resources/how-to-conduct-root-cause-analysis-after-a-workplace-accident)  
- [The Complete Guide to a Hostile Work Environment](https://www.caseiq.com/resources/the-complete-guide-to-a-hostile-work-environment)  
- [Policies and Procedures in the Workplace](https://www.caseiq.com/resources/policies-and-procedures-in-the-workplace-the-ultimate-guide)  
- [Risk Assessment Matrix](https://www.caseiq.com/resources/risk-assessment-matrix)  
- [Top 10 Investigation Report Must-Haves](https://www.caseiq.com/resources/top-10-investigation-report-must-haves)  
- [K-12 Schools Risk Management](https://www.caseiq.com/resources/k-12-schools-risk-management-effective-ways-to-reduce-danger)  
- [Xerox’s Accounting Scandal Recovery Tactics](https://www.caseiq.com/resources/xeroxs-accounting-scandal-recovery-tactics)  
- [58 Tips to Improve School Safety](https://www.caseiq.com/resources/58-tips-to-improve-school-safety)  
- [Corporate Fraud Prevention Guide](https://www.caseiq.com/resources/corporate-fraud-prevention-the-ultimate-guide)  
- [Employee Handbook Tips](https://www.caseiq.com/resources/employee-handbook-tips)  
- [What Is Corrective Action?](https://www.caseiq.com/resources/what-is-corrective-action)  
- [AI for Workplace Investigations (2024 Basics)](https://www.caseiq.com/resources/ai-for-workplace-investigations-the-basics-you-need-to-know-in-2024)  
- [6 Essential Things to Include in Your Code of Ethics](https://www.caseiq.com/resources/6-essential-things-to-include-in-your-companys-code-of-ethics)  
- [Sexual Harassment Statistics](https://www.caseiq.com/resources/sexual-harassment-statistics-the-numbers-behind-the-problem)  
- [How to Respond to a Patient Complaint Letter](https://www.caseiq.com/resources/how-to-respond-to-a-patient-complaint-letter)  
- [10 Tips for Writing an Amazing Code of Ethics](https://www.caseiq.com/resources/10-tips-for-writing-an-amazing-code-of-ethics)  
- [What Is Case Management Software?](https://www.caseiq.com/resources/what-is-case-management-software)  
- [How to Write a Workplace Theft Policy](https://www.caseiq.com/resources/how-to-write-a-workplace-theft-policy)  
- [5 Revolutionary Ways to Use AI for Customer Complaint Management](https://www.caseiq.com/resources/5-revolutionary-ways-to-use-ai-for-customer-complaint-management)  
- [6 Core Values Exercises](https://www.caseiq.com/resources/6-core-values-exercises-for-defining-your-companys-ethics-culture)  
- [Data Privacy Laws by Country](https://www.caseiq.com/resources/a-practical-guide-to-data-privacy-laws-by-country)  
- [Insurance Fraud Investigations Guide](https://www.caseiq.com/resources/the-ultimate-guide-to-insurance-fraud-investigations)  
- [Background Checks on Current Employees](https://www.caseiq.com/resources/background-checks-on-current-employees-what-you-need-to-know)  
- [15 Types of Evidence in Investigations](https://www.caseiq.com/resources/15-types-of-evidence-and-how-to-use-them-in-investigation)  
- [Building an Effective CAPA Plan](https://www.caseiq.com/resources/building-an-effective-capa-plan-your-8-step-guide)  
- [How School Safety Impacts Student Success](https://www.caseiq.com/resources/how-school-safety-impacts-student-success)  
- [Determining Whether Someone Is Lying (Part 2)](https://www.caseiq.com/resources/determining-whether-someone-is-lying-in-an-investigation-interview-part-2)  
- [Guide to Complaint Management via Social Media](https://www.caseiq.com/resources/a-guide-to-complaint-management-social-media)  
- [How to Handle an Employee Conflict of Interest](https://www.caseiq.com/resources/how-to-handle-an-employee-conflict-of-interest)  
- [Employee Embezzlement](https://www.caseiq.com/resources/employee-embezzlement-understanding-a-white-collar-crime)  
- [Wrongful Termination Suit Costs](https://www.caseiq.com/resources/how-much-can-a-wrongful-termination-suit-cost-an-employer)  
- [10 Books Every Investigator Should Read](https://www.caseiq.com/resources/10-books-every-investigators-library-should-include)  
- [How to Develop a School Safety Plan](https://www.caseiq.com/resources/how-to-develop-a-school-safety-plan)  
- [Why Ethics in Sports Matters](https://www.caseiq.com/resources/why-ethics-in-sports-should-be-your-organizations-top-priority)  
- [How to Fire Someone Ethically](https://www.caseiq.com/resources/how-to-fire-someone-ethically-a-guide-for-hr-professionals)  
- [Brief Guide to EEO Investigations](https://www.caseiq.com/resources/a-brief-guide-to-conducting-eeo-investigations)  
- [5 Steps to Conduct a Risk Assessment](https://www.caseiq.com/resources/5-simple-steps-to-conduct-a-risk-assessment)  
- [How to Conduct an Effective Incident Analysis](https://www.caseiq.com/resources/how-to-conduct-an-effective-incident-analysis)  
- [What Is Employee Relations?](https://www.caseiq.com/resources/what-is-employee-relations-and-how-is-it-different-from-hr)  
- [Top 20 Tips for Loss Prevention](https://www.caseiq.com/resources/top-20-tips-for-effective-loss-prevention)  
- [Workplace Accident Investigations Guide](https://www.caseiq.com/resources/workplace-accident-investigations-the-definitive-guide)  
- [What Is a Lifestyle Audit?](https://www.caseiq.com/resources/what-is-a-lifestyle-audit)  
- [Top 12 Compliance Concerns](https://www.caseiq.com/resources/top-12-compliance-concerns-global-companies-2)  
- [Conducting an Ethics Investigation](https://www.caseiq.com/resources/conducting-an-ethics-investigation-top-20-tips-for-success)  
- [14 Tips for Effective Embezzlement Investigations](https://www.caseiq.com/resources/14-tips-for-effective-embezzlement-investigations)  
- [5 Types of Business Fraud](https://www.caseiq.com/resources/5-types-of-business-fraud)  
- [Sober Homes and Fraud](https://www.caseiq.com/resources/sober-homes-and-fraud-an-even-darker-side-of-the-opioid-epidemic)  
- [CFPB Regulations for Complaints](https://www.caseiq.com/resources/cfpb-regulations-for-customer-complaints)  
- [5 Golden Rules of Complaint Handling](https://www.caseiq.com/resources/the-5-golden-rules-of-customer-complaint-handling)  
- [Rebrand: i-Sight is Now Case IQ](https://www.caseiq.com/resources/we-have-a-new-name-i-sight-is-now-case-iq)  
- [Employee Relations Best Practices (Costco)](https://www.caseiq.com/resources/employee-relations-best-practices-costco)  
- [4 Must-Have Ethics Policy Sections](https://www.caseiq.com/resources/4-must-have-sections-for-your-companys-ethics-policy)  
- [10 Tips to Overcome Interview Anxiety](https://www.caseiq.com/resources/10-tips-for-overcoming-the-anxiety-of-investigative-interviews)  
- [How to Write an Internal Privacy Policy](https://www.caseiq.com/resources/how-to-write-an-internal-privacy-policy-for-your-company)  
- [8 Internal Investigation Tips](https://www.caseiq.com/resources/8-internal-investigation-tips)  
- [How to Authenticate Online Evidence](https://www.caseiq.com/resources/how-to-authenticate-online-evidence-and-why-its-crucial)  

## Legal & Privacy
- [Privacy policy](https://www.caseiq.com/privacy-policy): Data privacy and protection details.
- [Accessibility plan](https://www.caseiq.com/accessibility-plan): Accessibility standards and commitments.

## Support & Contact 
- [Request a Demo](https://www.caseiq.com/request-a-demo): Solutions for every organizations
- [Contact sales / general](https://www.caseiq.com/contact-us): Sales and inquiries.

## Sitemap
- [Sitemap](https://www.caseiq.com/sitemap_index.xml)