catchpoint.com

# Catchpoint

> **Catchpoint** is a leading Internet Performance Monitoring (IPM) company.  Its mission is to proactively identify and resolve issues across the entire Internet Stack before they impact customers, employees or digital experiences.  Catchpoint's platform combines a vast global observability network with synthetic and real-user telemetry to deliver deep visibility into networks, applications and third-party services.  By monitoring every layer of the Internet from the end-user perspective, Catchpoint helps organizations achieve Internet Resilience and deliver fast, reliable digital experiences.

## Core Platform

- [Internet Performance Monitoring (IPM)](https://www.catchpoint.com/internet-performance-monitoring) - Describes IPM as a new generation of monitoring built for today's distributed Internet.  Instead of focusing only on the application stack, IPM observes the **Internet Stack** - the networks, protocols and third-party services that deliver your applications - using thousands of intelligent agents around the world.  The page explains that IPM provides deep visibility across dependencies like BGP, DNS, CDN, SASE and WANs, helping teams catch issues before they become outages and reduce mean time to resolution.  It outlines Catchpoint's five enterprise solutions (Customer, Workforce, Network, Application and Website Experience) and emphasizes proactive detection and resilience for modern digital businesses.

## Monitoring Capabilities

- [Synthetic & Internet Synthetic Monitoring](https://www.catchpoint.com/synthetic-monitoring) - Highlights Catchpoint's dual approach to synthetic monitoring.  Synthetic tests from cloud locations alone can miss real-world issues; therefore Catchpoint combines **Synthetic Monitoring** with **Internet Synthetic Monitoring** to emulate end-user behavior from backbone, wireless, last-mile and cloud nodes.  Over 40 built-in monitors and bring-your-own scripts allow teams to test DNS, network, web and API services across the entire Internet Stack.  The page notes that Internet Synthetics leverages the world's largest global observability network, enabling proactive, end-to-end telemetry and real-time alerts, customizable thresholds, real browser testing and integration with incident management tools to guarantee the availability of websites, applications and APIs.

- [Real User Monitoring (RUM)](https://www.catchpoint.com/real-user-monitoring) - Explains that RUM grounds proactive monitoring with actual end-user insights to provide a **360-degree view** of digital experience.  Catchpoint's RUM collects web performance metrics (e.g. page-load and response time) alongside business metrics such as conversions and pageviews, enabling IT and business teams to model the impact of performance changes on revenue.  The page describes features like custom metrics, reachability diagnostics, Core Web Vitals tracking, real-time alerts and outage analyzers.  By correlating real-user data with synthetic telemetry, Catchpoint helps teams understand when and why users can't reach a site and extend troubleshooting into the browser for faster resolution.

- [BGP Monitoring](https://www.catchpoint.com/bgp) - Details Catchpoint's patented BGP monitoring solution, which provides real-time visibility into **route leaks, prefix hijacks and misconfigurations**.  Because the Border Gateway Protocol was not designed for security, it is vulnerable to attacks and misconfigurations; Catchpoint monitors BGP globally and helps ensure network reachability.  The page explains that the platform offers a single dashboard to view all prefixes, sort them by geography, and receive automated alerts.  Multiple data sources (direct peers, Route Views and RIPE RIS) feed the system, and advanced filtering allows users to slice route data by peer, region or autonomous system to quickly identify anomalies and determine root cause.  A patented mechanism reduces the number of BGP neighbors crossed to reach a target AS, giving Catchpoint an unrivaled view of the global routing table.

- [Endpoint Monitoring](https://www.catchpoint.com/endpoint-monitoring) - Presents Catchpoint's workforce-experience monitoring.  In a hybrid-work world, monitoring just the device isn't enough; this solution collects metrics directly from user devices to provide deep visibility into **device, browser, network, Internet and SaaS application performance**.  It helps organizations plan and deliver workforce strategies by pinpointing issues affecting employees' digital experience.  Features include continuous synthetic testing using the global observability network, domain isolation to diagnose root cause across application, network and device layers, and monitoring of everyday tools like Microsoft 365, Google Workspace, Teams, Zoom and Salesforce.  Endpoint Monitoring aims to break down silos between network, end-user computing and application teams, improve vendor relationships and support adoption of technologies such as SASE and VPN.

- [WebPageTest](https://www.catchpoint.com/webpagetest) - Describes the **Catchpoint WebPageTest** service, which offers industry-leading website performance testing.  Teams can run free tests to analyze and improve website speed, reliability and resilience.  The page explains that WebPageTest enables testing across a variety of devices, network speeds, locations and browsers, sets performance budgets and alerts, and tracks metrics like Core Web Vitals.  It encourages shifting performance tuning "left" by integrating tests into CI/CD pipelines (e.g. GitHub Actions, Jenkins) and provides tools such as filmstrips, waterfalls, request maps and zero-code experiments to rapidly identify improvements.  The service also supports measuring the real-time carbon footprint of websites.

- [Tracing](https://www.catchpoint.com/tracing) - Introduces Catchpoint's **Tracing** capability, extending Internet Performance Monitoring into distributed application tracing.  It provides end-to-end visibility across microservices and application dependencies, helping teams diagnose and resolve issues faster.  Key features include **time-travel debugging**, trace linking to connect user experience with back-end services, dependency mapping, and incident management dashboards.  Tracing supports **OpenTelemetry** and automatic instrumentation, enabling seamless integration into existing observability workflows.

## Observability & Visualization

- [Internet Sonar](https://www.catchpoint.com/internet-sonar) - Introduces **Internet Sonar**, an AI-powered service that answers the question "Is it me or something else?" by providing simple, trustworthy Internet-health information.  Using Catchpoint's independent active observability network (over 3 000 agents in 105 countries), Internet Sonar monitors hundreds of Internet services across infrastructure (CDN, DNS, cloud, ISP), SaaS and MarTech categories.  It delivers real-time, interactive status reports via dashboards, map widgets or APIs; offers worldwide and regional visibility; and sends email/webhook alerts.  Automatic data correlation creates an at-a-glance view of outages, helping teams remove blind spots, get answers quickly, communicate clearly during incidents and reduce the risk of service impact or breach.  The page notes that Internet Sonar integrates with Internet Stack Map to display service dependencies.

- [Internet Stack Map](https://www.catchpoint.com/internet-stack-map) - Describes a live, interactive map that shows every internal and external service a digital application depends on.  The Internet Stack Map displays the entire **Internet Stack** for a specific service or application, providing both real-time and historical performance information.  Because the maps are automatically generated using data from Internet Sonar, teams can instantly diagnose issues, reduce mean-time-to-investigate and mean-time-to-resolve, and protect uptime and revenue.  By drilling into the interactive display, users can see how services interrelate and view application health at a glance.  Together with Internet Sonar, the Internet Stack Map answers the questions "What is wrong with my application?" and "Is it me or something else?" by showing real-time status across the Internet Stack.

- [Global Observability Network](https://www.catchpoint.com/global-observability-network) - Highlights Catchpoint's **world-wide monitoring network**, the largest independent observability network.  The page explains that performance and reachability can be monitored from **3 083 agents located in 350 cities across 108 countries**, with 263 cloud agents, 980 backbone agents, 126 last-mile agents, 45 wireless agents and 1 669 BGP peers.  This diversity allows organizations to monitor websites, APIs and employee apps from where their users are, ensuring fast, independent and reliable experiences.  Users can filter agents by type, location or ISP to find the exact vantage points needed.

## Company Information

- [Who We Are](https://www.catchpoint.com/who-we-are) - Shares Catchpoint's mission and story.  Since its founding by monitoring practitioners from DoubleClick, Catchpoint has focused on proactively identifying and resolving issues across the Internet Stack before they impact customers or workforce.  The founders built a **unique, stateless architecture and analytics engine** to collect high-resolution digital-experience data.  Early customers such as [24]7, Edgecast, Google and FreeWheel remain customers today, and the company now serves nearly 400 organizations.  Catchpoint emphasises grit, persistence and humility; the management team includes CEO Mehdi Daoudi, co-founder Dritan Suljoti and other industry veterans.  The page also notes that Catchpoint supports communities through initiatives like **Catchpoint Cares** and encourages employee volunteering, and that its 300-plus team members are committed to the company's mission.

## Pricing & Commercial Model

- [Pricing](https://www.catchpoint.com/pricing) - Catchpoint does not publish flat subscription pricing.  Instead, the company offers **custom, enterprise-tailored plans** based on usage, agent coverage and solution scope.  Prospects engage with sales to design packages that align with customer experience, workforce monitoring or network observability needs.  Pricing emphasizes flexibility and scalability rather than off-the-shelf tiers.

## Solutions by Use Case

- [Customer Experience Monitoring] - Helps organizations measure and protect **customer-facing digital services** such as websites and SaaS apps, ensuring fast, resilient experiences and reduced churn.  
- [Workforce Experience Monitoring] - Focuses on the digital workplace, monitoring connectivity and SaaS performance for employees across hybrid and remote environments.  
- [Network Experience Monitoring] - Provides visibility into global networks, BGP routes, DNS, CDNs and WAN/SASE dependencies that underpin modern applications.  
- [Application Experience Monitoring] - Correlates app performance with Internet telemetry to reduce mean-time-to-resolve and maintain uptime.  
- [Website Experience Monitoring] - Optimizes web and e-commerce performance by tracking Core Web Vitals, uptime and end-user journeys.

## Integrations

- [Product Integrations](https://www.catchpoint.com/integrations) - Catchpoint integrates seamlessly with **incident management, observability and DevOps tools**, including ServiceNow, PagerDuty, Slack, Splunk, Datadog, GitHub Actions and Jenkins.  These integrations enable alerts to flow directly into existing workflows, embed performance tests into CI/CD pipelines and unify observability data across platforms.

## Thought Leadership

- [Internet Resilience] - Catchpoint positions itself as a leader in defining and advocating for **Internet Resilience**: the ability of organizations to withstand, adapt to and rapidly recover from Internet outages, degradations or attacks.  This concept goes beyond uptime to focus on holistic preparedness across networks, SaaS dependencies and digital experience.  Resources include whitepapers, community initiatives and the "Internet Resilience Program."

## Customers & Trust

- Representative Customers - Catchpoint serves nearly **400 enterprise customers worldwide**, including long-standing users such as Google, LinkedIn, Oracle, Edgecast and [24]7.  These references highlight Catchpoint's role as a trusted monitoring partner for organizations with mission-critical digital services.