conviva.com

# Conviva

> Turn interactions across apps, sites and AI agents into outcome\-based experience patterns, revealing sources of growth and inefficiency for predictable results\.

Generated by Yoast SEO v27.1.1, this is an llms.txt file, meant for consumption by LLMs.

## Pages
- [Conviva: Outcome\-Based Digital Performance Analytics](https://www.conviva.ai/): Conviva helps you operate, respond, and adapt in real time by connecting performance issues with real world user experiences\.
- [Legal](https://www.conviva.ai/legal/)
- [Conviva e\-Book Library](https://www.conviva.ai/conviva-ebook-library/)
- [Download the Intellyx Research Report](https://www.conviva.ai/intellyx-digital-experience-analytics/)
- [Download your Who Owns the Customer eBook here](https://www.conviva.ai/google-ucp-listicle/)

## Posts
- [Patterns Are the End of Product Analytics](https://www.conviva.ai/resource/patterns-are-the-end-of-product-analytics/): In the agentic era, product analytics must shift from collecting events to looking at the patterns that reflect customer experience\.
- [The Intellyx Analyst Guide — Digital Experience Analytics for the Agentic Era](https://www.conviva.ai/resource/the-intellyx-analyst-guide/): Intellyx and Conviva report on why Digital Experience Analytics is what teams need to connect every agent interaction to real outcomes\.
- [eBook: Google UCP, AI Checkout, and the New Question for Retailers](https://www.conviva.ai/resource/ebook-google-ucp-listicle/): Advanced retailers aren’t rejecting AI agents\. Download our eBook to find out how to capture the upside without giving up customer ownership\.
- [Google UCP, AI Checkout, and the New Question for Retailers: Who Owns the Customer?](https://www.conviva.ai/resource/google-ucp-ai-checkout-and-the-new-question-for-retailers/): Know your customer’s behavior and patterns to protect the accuracy and efficiency of their journey while leveraging the speed and efficiency promised by AI agents and Google UCP\.
- [Can Context Graphs Create a Path to an AlphaGo Moment  for AI Agents?](https://www.conviva.ai/resource/can-context-graphs-create-a-path-to-an-alphago-moment-for-ai-agents/): Recent discussions position context graphs as a foundational abstraction for agentic AI and a trillion\-dollar opportunity\. These discussions are a great starting point, but they are incomplete\. Richer context matters for agents\.

## Glossary
- [Nexa](https://www.conviva.ai/glossary/nexa/)
- [Explainable AI](https://www.conviva.ai/glossary/what-is-explainable-ai/): Quality of experience for a streaming service depends on multiple factors\. In the end, it all comes down to meeting audience expectations\.
- [Outcome Performance Analytics](https://www.conviva.ai/glossary/what-is-outcome-performance-analytics/)
- [Pattern Analytics](https://www.conviva.ai/glossary/pattern-analytics/)
- [Predictive Intelligence](https://www.conviva.ai/glossary/predictive-intelligence/)

## Events
- [eTail Palm Springs](https://www.conviva.ai/events/etail-palm-springs/): Meet our experts at eTail Palm Springs to learn how to tune your agents based on real consumer intent and behaviors to lift resolution and trust\.
- [Shoptalk Spring](https://www.conviva.ai/events/shoptalk-spring/): Schedule a meeting with Conviva at Shoptalk Spring to see experience intelligence in action on\-site and help your brand lead the retail revolution\.
- [IBC 2025](https://www.conviva.ai/events/ibc-2025/): We headed to IBC 2025 to connect with the brightest minds in media, entertainment, and tech\. From next\-gen streaming to AI in production—this is where innovation meets impact\. 
- [Dreamforce 2025](https://www.conviva.ai/events/dreamforce-2025/): Conviva appeared in the Commerce Cloud Zone at Dreamforce to demonstrate why Salesforce and other leading brands trust us to deliver outcome\-based performance analytics across AI agents, apps and websites\.

## Newsroom
- [A Q\&A on Human\-AI Collaboration with Aditya Ganjam of Conviva](https://www.conviva.ai/newsroom/a-qa-on-human-ai-collaboration-with-aditya-ganjam-of-conviva/): Aditya Ganjam, Conviva Co\-Founder and CPO, speaks with IT Nerd about how organizations can convert AI from novelty into predictable business performance\.
- [Letter: What retailers give up when chatbots do the shopping](https://www.conviva.ai/newsroom/letter-what-retailers-give-up-when-chatbots-do-the-shopping/): Read Keith Zubevich's latest on why engagement with third\-party agents should be selective and guarded, with clear identifiers and visibility\.
- [The AI maturity gap](https://www.conviva.ai/newsroom/the-ai-maturity-gap/): Keith Zubchevich at Conviva explains why growing up depends on outcomes, not behaviours\.
- [Conviva CEO on Turning AI Agents into Reliable Systems](https://www.conviva.ai/newsroom/conviva-ceo-on-turning-ai-agents-into-reliable-systems/): Keith Zubchevich, Conviva CEO, sat down with Neil C\. Hughes on Tech Talks Daily podcast to unpack an honest analogy for today's AI rollout\.
- [AI is still in its infancy, so why trust it to run your business?](https://www.conviva.ai/newsroom/ai-is-still-in-its-infancy-so-why-trust-it-to-run-your-business/): BetaNews spoke to Keith Zubchevich, Conviva CEO, about why today’s AI deployment is like sending a toddler out to get a job: bursting with potential, but nowhere near ready for the real world\.

## Custom Blocks
- [Rotating Home Page Banner](https://www.conviva.ai/custom_type/rotating-home-page-banner/)
- [Leadership Block](https://www.conviva.ai/custom_type/leadership-block/)
- [Tabbed Module Block](https://www.conviva.ai/custom_type/tabbed-module-block/)
- [Digital Intelligence Platform Graphic](https://www.conviva.ai/custom_type/operational-data-platform-graphic/)
- [Tabbed Persona Block \- DPI](https://www.conviva.ai/custom_type/tabbed-persona-block-dpi/)

## Categories
- [Webinar](https://www.conviva.ai/resources/webinars/)
- [Thought Leadership](https://www.conviva.ai/resources/thought-leadership/)
- [Research \& Insights](https://www.conviva.ai/resources/research-and-insights/)
- [Reports](https://www.conviva.ai/resources/reports/)
- [Product Update](https://www.conviva.ai/resources/product-updates/)

## Tags
- [Quality of Experience](https://www.conviva.ai/topics/experience-metrics/)
- [Operational Efficiency](https://www.conviva.ai/topics/operational-efficiency/)
- [Time\-State Technology](https://www.conviva.ai/topics/time-state-technology/)
- [Experience\-Centric Operations](https://www.conviva.ai/topics/experience-centric-observability/)
- [Profitability](https://www.conviva.ai/topics/profitability/)

## Optional
- [Sitemap index](https://www.conviva.ai/sitemap_index.xml)