cyara.com

# Cyara: Cyara Customer Experience Assurance Platform

> Power your CX with Agentic AI\. Cyara helps you test, monitor, and optimize customer journeys at scale with speed and precision\.

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## Pages
- [About Us](https://cyara.com/about/)
- [Legal Statements, Policies and Agreements](https://cyara.com/legal/)
- [Cyara \- AI\-powered CX assurance](https://cyara.com/)
- [AI\-led assurance, productivity, and growth platform](https://cyara.com/platform/)
- [Cyara Botium](https://cyara.com/products/botium/)
- [Cyara Velocity](https://cyara.com/products/velocity/)
- [Cyara Pulse](https://cyara.com/products/pulse/)
- [Cyara Pulse 360](https://cyara.com/products/cyara-pulse-360/)
- [Cyara AI Trust](https://cyara.com/products/cyara-ai-trust/)
- [Cyara Voice Assure](https://cyara.com/products/voice-assure/)
- [Cyara ResolveAX](https://cyara.com/products/resolveax/)
- [Cyara Cruncher](https://cyara.com/products/cruncher/)
- [Chatbot Testing and Optimization Solutions](https://cyara.com/solutions/chatbot-testing/)
- [Cyara Number Trust](https://cyara.com/products/number-trust/)
- [Cyara Botium \- Functional \& regression testing for AI agents](https://cyara.com/products/botium/functional-and-regression-testing-for-ai-agents/)
- [Cyara Botium \- LLM\-driven AI agent testing](https://cyara.com/products/botium/llm-driven-ai-agent-testing/)
- [Cyara Botium \- Load testing for AI agents](https://cyara.com/products/botium/load-testing-for-ai-agents/)
- [Cyara Botium \- NLP analytics for conversational AI in CX](https://cyara.com/products/botium/nlp-analytics-for-conversational-ai-in-cx/)

## Posts
- [The Future of Voice CX Depends on Automated IVR Testing ](https://cyara.com/blog/future-of-voice-cx-depends-on-automated-ivr-testing/): Learn how to improve and future\-proof your voice CX by replacing traditional, manual testing with automation\.
- [Why IVR Testing Services Must Evolve for AI\-Driven CX ](https://cyara.com/blog/why-ivr-testing-services-must-evolve-ai-driven-cx/): IVR testing services are evolving as AI introduces new risks\. Learn how unified, automated IVR testing helps teams validate CX at scale\.
- [How End\-to\-End AI Testing Keeps Agentic AI Performing at Its Best ](https://cyara.com/blog/how-end-to-end-ai-testing-keeps-agentic-ai-performing-at-its-best/): CX risks multiply in the age of AI\. Discover why organizations need an end\-to\-end agentic AI testing platform to validate outcomes\.
- [5 Best Practices for End\-to\-End IVR Testing in an Omnichannel World](https://cyara.com/blog/5-best-practices-ivr-testing-omnichannel-world/): Contact centers have become increasingly complex\. Learn how to overcome gaps and deliver seamless CX with automated IVR testing\.
- [How to Ensure End\-to\-End Call Flow Accuracy with an IVR Testing Solution ](https://cyara.com/blog/ensure-end-to-end-call-flow-accuracy-ivr-testing-solution/): Unoptimized IVRs can frustrate your customers and harm your reputation\. Learn how an automated IVR testing solution improves CX performance\.

## Events
- [Xchange 2026 \- Where CX \& AI Converge](https://cyara.com/event/xchange-2026/): Join us at Cyara Xchange 2026, the customer experience transformation conference\. Transform your operations for CX excellence\!
- [Webinar: Don’t Undervalue Voice \- In Pursuit of Global Call Connection \& Quality in a High\-Stakes CX Era](https://cyara.com/lp/webinar-dont-undervalue-voice-call-connection-quality/): Improve CX voice quality in your contact center by ensuring clear connections and addressing audio issues effectively\.
- [CX Network \- State of CX EMEA \- May 2022](https://www.cxnetwork.com/cx-experience/webinars/seamless-cx-cyara/): Exclusive data from CX Network has revealed that enthusiasm around artificial intelligence and chatbots is particularly strong with CX practitioners working in Europe, Middle East and Africa \(EMEA\)\. The common industry practice of manually testing operational workflows and chatbot technologies generates a significant risk of human error and employee dissatisfaction\. By using automated testing to examine system integration and experience functionality, companies are fast\-tracking productivity and ensuring chatbots become a loyalty\-winning feature in customer interactions\.
- [Cyara Xchange 2024 \- The Customer Experience Assurance Conference](https://cyara.com/event/xchange-2024/): Watch session replays from Cyara's in\-person Xchange Customer Experience Assurance Conference, March 4\-6, 2024 in San Diego\!
- [Xchange 2025 \- The Customer Experience Transformation Conference](https://cyara.com/event/xchange-2025/): Join us at Cyara Xchange 2025, the customer experience transformation conference\. Transform your operations for CX excellence\!

## News Items
- [Cyara Launches Agentic Testing to Help Enterprises Deploy AI Agents With Confidence](https://cyara.com/news/cyara-launches-agentic-testing-to-help-enterprises-deploy-ai-agents-with-confidence/): New voice agent testing and AI governance modules deliver continuous validation for autonomous CX, catching failures before customers do\.
- [Cyara Drives CX Transformation with over 50% YoY Revenue Growth in FY23, Open AI Integration and Strategic Acquisitions](https://cyara.com/news/cyara-drives-cx-transformation-with-over-50-yoy-revenue-growth-in-fy23-open-ai-integration-and-strategic-acquisitions/): Cyara announces FY23 growth, continues to accelerate global growth with AI\-led innovations in chatbot development, acquisitions and expanded leadership team\.
- [Cyara Acquires CentraCX Adding Voice of the Customer \(VOC\) to Customer Experience Transformation Solutions](https://cyara.com/news/cyara-acquires-centracx-adding-voice-of-the-customer-voc-to-customer-experience-transformation-solutions/): Strategic acquisition delivers insights from customer feedback to improve customer satisfaction, agent engagement and brand reputation\.
- [Cyara Ignites a New Era in Agentic AI\-Powered CX Assurance with General Availability of Next\-Gen Platform](https://cyara.com/news/cyara-ignites-a-new-era-in-agentic-ai-powered-cx-assurance-with-general-availability-of-next-gen-platform/): Learn how agentic ai enhances customer experience with the release of Cyara's next\-generation platform for AI validation and monitoring\.
- [Cyara Unveils Innovative GenAI Solutions to Drive Excellence in Customer Experience](https://cyara.com/news/cyara-unveils-innovative-gen-ai-solutions-to-drive-excellence-in-cx/): Cyara launches DART AI™, its new AI framework focusing on purposeful innovation and customer value, and AI Trust, a suite of testing modules\. 

## Partners
- [Flare Design](https://cyara.com/partner/flare-design/): Flare Design are customer contact and contact centre practitioners in automated testing strategies\.
- [Splunk](https://cyara.com/partner/splunk/): Splunk Inc\. helps organizations ask questions, get answers, take actions, and achieve outcomes from their data\.
- [ServiceNow](https://cyara.com/partner/servicenow/): The ServiceNow platform revolutionizes IT, Employee, Customer, and App Engine workflows that optimize productivity, improve experiences, increase loyalty, and help teams create with greater speed and quality\.
- [PagerDuty](https://cyara.com/partner/pagerduty/): PagerDuty is a leader in digital operations management\.
- [DecisivEdge](https://cyara.com/partner/decisiveedge/): DecisivEdge is a business consulting and technology services company with customized solutions\.

## Resources
- [Cutting Agent Downtime, Increasing Visibility \| Dexcom \+ Cyara](https://cyara.com/resource/cutting-agent-downtime-increasing-visibility-dexcom-cyara/)
- [Datasheet: Cyara ResolveAX](https://cyara.com/resource/datasheet-cyara-resolveax/): Assure flawless CX with real\-time at\-home agent monitoring \& diagnostics with Cyara ResolveAX \(formerly LiveVQ\), part of the Cyara Automated CX Assurance Platform\. 
- [Datasheet: Cyara Velocity \- Connect Your Design to Assurance \& Increase Automation](https://cyara.com/resource/datasheet-cyara-velocity/): Accelerate your CX development \& ensure quality by connecting your design to assurance \& increasing automation with Cyara Velocity, part of the Cyara Automated CX Assurance Platform\.
- [Datasheet: Cyara Voice Assure](https://cyara.com/resource/datasheet-cyara-voice-assure/): Learn how Voice Assure enables you to understand your customers’ experiences across the globe with always\-on, automated call testing\.
- [From Manual Testing to CX Reliability \| Microsoft \+ Cyara](https://cyara.com/resource/from-manual-testing-to-cx-reliability-microsoft-cyara/)

## Event types
- [Event](https://cyara.com/blog/event-type/external/)
- [Webinar](https://cyara.com/blog/event-type/webinar/)
- [Cyara event](https://cyara.com/blog/event-type/cyara/)

## Optional
- [Sitemap index](https://cyara.com/sitemap_index.xml)