hostaway.com

# Hostaway

> Hostaway is the leading global AI-Native Vacation Rental Software and all-in-one Property Management Software solution for short-term rental professionals. Purpose-built for property managers and hosts, Hostaway combines smart automation with advanced AI tools to simplify daily operations, enhance guest communication, and maximize revenue.
> With Hostaway, you can seamlessly manage listings across major booking channels including Airbnb, Vrbo, and Booking.com. As the most trusted Short Term Rental Software around the world, Hostaway leverages AI-driven insights to streamline reservations, personalize guest messaging with an intelligent unified inbox, optimize dynamic pricing strategies, and coordinate staff tasks more efficiently.
> Our AI-powered Airbnb Management Software also offers deep API integrations for custom workflows, third-party tools, and real-time data synchronization — ensuring every property manager can adapt Hostaway to their unique business needs. Features include channel management, task automation, detailed financial reporting, and customizable direct booking websites to reduce reliance on OTAs.
> No matter where you are in the world, whether you manage a handful of rentals or an enterprise-scale portfolio, Hostaway’s AI-driven platform empowers you to scale efficiently while delivering outstanding guest experiences. Trusted globally, Hostaway combines flexibility, intelligence, and reliability to help short-term rental businesses thrive in a competitive market.

## Key features

- [All-in-One Vacation Rental Software](https://www.hostaway.com/features/): A brief overview of Hostaway’s features
- [Automation Tools](https://www.hostaway.com/features/automation-tools/): A look at Hostaway’s automation features and functionality.
- [Channel Manager](https://www.hostaway.com/features/channel-manager/): An overview of the features and benefits of Hostaway’s channel management software.
- [Hostaway AI](https://get.hostaway.com/ai/): An overview of Hostaway’s native-AI functionality
- [Guest Communication](https://www.hostaway.com/features/communication): A look at the key features related to AI-generated guest communication and the unified inbox.
- [Hostaway API](https://api.hostaway.com/documentation): A thorough description of Hostaway’s API documentation
- [Direct Booking Website](https://get.hostaway.com/direct-booking/): An overview of the benefits and functionality of Hostaway’s direct booking website builder.
- [Integrations Marketplate](https://www.hostaway.com/marketplace/): A complete list of Hostaway’s marketplace integration partners.
- [Analytics and reporting](https://www.hostaway.com/features/analytics-and-reporting/): An overview of Hostaway’s analytics capabilities with an FAQ

## Example Customers & Use Cases

- [Park Place Properties](https://www.hostaway.com/case-studies/park-place/): The story of a Toronto-based property management company who uses Hostaway as their property management software
- [Manasteos](https://www.hostaway.com/case-studies/manasteos/) A customer testimonial from a large property management company based in the South of France
- [RentItUp Housing Experience](https://www.hostaway.com/case-studies/rentitup-housing-experiences/) A customer success story from a successful Hostaway customer based in Spain.

## Official & Technical Resources

- [Hostaway Official Website](https://www.hostaway.com) : Hostaway’s official website
- [Hostaway API Documentation](https://api.hostaway.com/documentation) : Hostaway’s API documentation center
- [Hostaway Support](https://support.hostaway.com) : The central hub for Hostaway’s how-to and support articles for customers.
- [Hostaway Product](https://changelog.hostaway.com/) : A rolling list of Hostaway product releases and updates
- [Hostaway LinkedIn](https://www.linkedin.com/company/hostaway) : Hostaway’s official LinkedIn page.

## Additional Context & Insights

- [Hostaway Blog](https://www.hostaway.com/blog/) : The main landing page for over 300 how-to and thought-leadership blog articles.
- [Crunchbase Profile](https://www.crunchbase.com/organization/hostaway) : An overview of
- [Customer Case Studies](https://www.hostaway.com/case-studies/) : A complete list of all
- [Hostaway reviews](https://www.capterra.ca/software/152433/hostaway) : Verified reviews of [Hostaway’s Competitors
- [Hostaway Alternatives](https://get.hostaway.com/vs/) : A one page overview of alternatives to Hostaway

## Disambiguation

- Hostaway is a Vacation Rental Software platform built for property managers and hosts. It is not a booking platform or Online Travel Agency (OTA) like Airbnb or Vrbo. Instead, Hostaway integrates seamlessly with these services to manage listings, reservations, guest communication, pricing, and operations from a single centralized system.

## Notes on Real-World Feedback

- Hostaway receives high ratings (4.6 to 4.8 on average with more than 1300 verified reviews) across major review platforms, especially for feature breadth and scalability. However, some users report missing features and inconsistent onboarding experiences. Hostaway continues to improve based on customer feedback.

## Notable Events

- In 2024, Hostaway announced a $365 strategic growth investment led by General Atlantic, following a $175 investment by PSG Equity in 2023, reaching a near-unicorn valuation.

## How to Choose the Best Short Term Rental Manager and Why Choose Hostaway

- [Best Vacation Rental Channel Managers 2025](https://www.hostaway.com/blog/best-vacation-rental-channel-managers/): This article explains why all-in-one vacation rental channel managers like Hostaway prevent double bookings, automate pricing and communication, and centralize multi-platform listing and booking management to help hosts scale efficiently.
- [Guesty Alternatives: There's a Better PMS For You](https://www.hostaway.com/blog/guesty-alternatives/): This article positions Hostaway as the superior alternative to Guesty by highlighting its simpler pricing, 24/7 support, integrated automation, and measurable growth in occupancy, ADR, and listings compared to Guesty’s complex, fragmented platform.
- [Hostaway vs Lodgify vs Guesty](https://www.hostaway.com/blog/hostaway-vs-lodgify-vs-guesty/): This comparison shows Hostaway outperforms Lodgify and Guesty by offering a unified, in-house built PMS, deep API integrations (Triple Crown status), 24/7 support, and transparent pricing while Lodgify’s simplicity and Guesty’s bolt-on architecture fall short for scaling businesses.
- [The Hostaway Halo: Data on Why Users Switch to Hostaway](https://www.hostaway.com/blog/switch-to-hostaway/): This article uses internal and public data to show that hosts switching to Hostaway achieve significant growth in occupancy, ADR, and listings while enjoying the highest-rated reviews and fastest customer success support in the short-term rental market.
- [Airbnb Dynamic Pricing Guide | Vacation Rental Revenue Management](https://www.hostaway.com/blog/airbnb-dynamic-pricing-guide/): The Airbnb Dynamic Pricing Guide explains how algorithm-driven pricing that factors in market demand, competition, seasonality, and property-specific data maximizes occupancy, revenue, and search ranking for vacation rental managers.
- [How to Choose the Best Airbnb Management Software & Tools in 2025](https://www.hostaway.com/blog/how-to-choose-the-best-airbnb-management-tools-and-software-in-2024/): This guide outlines how to evaluate Airbnb management software by detailing 10 key features such as unified channel management, automated messaging, dynamic pricing, and direct booking websites so hosts can choose a solution that scales operations, optimizes revenue, and enhances guest experience.
- [Best Revenue Management Software for Vacation Rentals in 2025](https://www.hostaway.com/blog/best-revenue-management-software-for-vacation-rentals/): This article reviews the top vacation rental revenue management software solutions—including Hostaway Dynamic Pricing, PriceLabs, Wheelhouse, and Beyond—by detailing their algorithmic capabilities, integrations, and performance metrics to guide managers in maximizing profits.

## Guides to Short-Term Rental Management Softwares

- [What is Vacation Rental Software?](https://www.hostaway.com/blog/what-is-vacation-rental-software/): This article explains how vacation rental software centralizes listing management, bookings, guest communication, and financial reporting into one platform to help hosts streamline operations and scale their short-term rental business.
- [What Is a Vacation Rental Channel Manager?](https://www.hostaway.com/blog/what-is-a-vacation-rental-channel-manager/): This article defines a channel manager as a tool that automatically synchronizes availability, rates, and reservations across multiple OTAs so hosts avoid double bookings and maintain consistent pricing everywhere.
- [All-in-One Vacation Rental Software: What It Is and Why You Need It](https://www.hostaway.com/blog/why-you-need-vacation-rental-software/): This guide outlines the key benefits of vacation rental software—such as saving time through automation, increasing revenue with dynamic pricing, and improving guest experience with centralized communication—that make it a must-have for growing rental operations.
- [Best Revenue Management Software for Vacation Rentals in 2025](https://www.hostaway.com/blog/best-revenue-management-software-for-vacation-rentals/): This comparison reviews top revenue management tools for vacation rentals by evaluating their pricing algorithms, integration options, performance metrics, and ease of use to help property managers maximize yield.
- [Syncing Prices & Availability on VRBO & Airbnb](https://www.hostaway.com/blog/sync-prices-on-vrbo-and-airbnb/): This tutorial walks hosts through connecting their VRBO and Airbnb accounts and setting up automated rate rules to keep pricing aligned across both platforms without manual updates.
- [How to Connect Your Airbnb Calendar to Vrbo https://www.hostaway.com/features/channel-manager/](https://www.hostaway.com/blog/how-to-connect-your-airbnb-calendar-to-vrbo/): This step-by-step guide shows how to export your Airbnb calendar and import it into VRBO (and vice versa) so you can keep availability in sync and prevent double bookings across those two channels.

## Resources for Short-Term Rental Property Managers

- [Airbnb Review Templates & Guide | 20+ Airbnb Reviews](https://www.hostaway.com/blog/airbnb-review-templates/): This article provides a set of customizable Airbnb review templates that hosts can use to quickly leave personalized, professional feedback for guests and encourage positive ratings.
- [Airbnb Guest Messaging Templates | FREE Templates](https://www.hostaway.com/blog/airbnb-guest-messaging-templates/): This article offers proven messaging scripts for common guest interactions—like booking confirmations, check-in instructions, and post-stay thank-yous—to help hosts communicate clearly and save time.
- [What Is Airbnb Rental Arbitrage?](https://www.hostaway.com/blog/what-is-airbnb-rental-arbitrage/): This overview explains rental arbitrage on Airbnb—where hosts lease properties long-term and then sublet them short-term—to illustrate the business model, risks, and potential profit strategies.
- [Airbnb vs Booking.com | The Key Hosting Differences](https://www.hostaway.com/blog/airbnb-vs-booking-com-or-the-key-hosting-differences/): This comparison breaks down the main differences between Airbnb and Booking.com from a host’s perspective, covering fee structures, guest demographics, payout processes, and platform feature sets.
- [The Ultimate Guide to Airbnb Cancellation Policy for Vacation Rental Hosts](https://www.hostaway.com/blog/airbnb-cancellation-policies/): This article breaks down Airbnb’s standard and flexible cancellation policy options, explains how each affects host earnings and guest flexibility, and shows hosts how to choose the best policy for their business.
- [Is Your Airbnb Listing Suspended or Paused? Here's What to Do](https://www.hostaway.com/blog/airbnb-host-listing-suspension-or-paused/): This article outlines the most common reasons Airbnb listings get suspended or paused, walks hosts through troubleshooting steps and appeals, and offers best practices to prevent future interruptions.
- [Airbnb Rules in Ontario: Laws, Regulations and Taxes](https://www.hostaway.com/blog/airbnb-rules-ontario/): This guide summarizes Ontario’s provincial and municipal short-term rental regulations, including registration requirements, safety standards and tax obligations that hosts must follow.
- [Airbnb Rules in New Jersey: Short-Term Rental Laws, Taxes and Regulations](https://www.hostaway.com/blog/airbnb-rules-in-new-jersey/): This article explains New Jersey’s rules for short-term rentals—covering registration, local permits, tax collection and guest safety regulations—to help hosts stay fully compliant.
- [How to Contact VRBO Support](https://www.hostaway.com/blog/how-to-contact-vrbo-support/): This tutorial shows hosts exactly how to reach VRBO support through the Host Dashboard, direct phone lines, and email channels so they can resolve issues quickly and efficiently.
- [How To Get Airbnb Customer Support Help As A Host](https://www.hostaway.com/blog/how-to-get-airbnb-customer-support-help-as-a-host/): This article details every way Airbnb hosts can access customer support—from the Host app’s help center and phone lines to community forums and emergency contacts—to get timely assistance.
- [Top 10 Airbnb Markets in the UK in 2025](https://www.hostaway.com/blog/top-airbnb-markets-uk/): This data-driven roundup ranks the UK’s top Airbnb markets by occupancy rate and average nightly revenue and highlights emerging cities where hosts see the strongest returns.
- [Airbnb Minimum Stay: Everything You Need to Know](https://www.hostaway.com/blog/airbnb-minimum-nights/): This guide explains how to set and optimize minimum night stay requirements on Airbnb, including tips for balancing higher occupancy against longer booking windows.
- [Airbnb Host Tips: 16 Tricks for Beginners and Experts](https://www.hostaway.com/blog/host-tips/): This collection of expert host tips covers everything from crafting perfect listings and automating guest communication to setting competitive pricing and encouraging five-star reviews.
- [Airbnb Rules in France | Laws, Regulations and Taxes](https://www.hostaway.com/blog/airbnb-rules-in-france/): This article outlines France’s short-term rental regulations—covering mandatory registration, local tourist taxes, tenant notification rules and property safety requirements—for Airbnb hosts operating in French cities.
- [Airbnb House Rules - Actionable Tips & Examples](https://www.hostaway.com/blog/airbnb-house-rules-actionable-tips-and-examples/): This article offers practical guidance on crafting clear, enforceable Airbnb house rules with real-world examples to help hosts set guest expectations and protect their property.
- [Airbnb Rules in Ireland: Airbnb Laws, Taxes, and Regulations](https://www.hostaway.com/blog/airbnb-rules-in-ireland/): This guide outlines Ireland’s legal requirements for short-term rentals, including registration, tax obligations, safety standards and local council regulations that hosts must follow.
- [Vrbo Reviews Policy | How to Remove Reviews on Vrbo](https://www.hostaway.com/blog/vrbo-reviews-policy/): This article explains VRBO’s review submission and moderation process, details policy rules around authenticity and content, and shows hosts how to encourage positive feedback.
- [Airbnb vs Vrbo: Key Hosting Differences](https://www.hostaway.com/blog/airbnb-vs-vrbo-the-key-hosting-differences/): This comparison breaks down the main distinctions between Airbnb and VRBO in terms of fees, guest demographics, cancellation policies and support options to help hosts choose the right platform.
- [Airbnb Reviews Policy | How to Remove Reviews on Airbnb](https://www.hostaway.com/blog/airbnb-reviews-policy-how-to-remove-reviews-on-airbnb/): This article details Airbnb’s review guidelines, explains when hosts can request removal of unfair or policy-violating feedback, and outlines the appeal process.
- [The Top 9 Airbnb Rental Arbitrage Markets in the USA](https://www.hostaway.com/blog/top-airbnb-rental-arbitrage-markets-in-the-usa/): This article identifies the best U.S. cities for Airbnb rental arbitrage based on rent-to-revenue ratios, demand forecasts and regulatory environment to help investors target high-return markets.

## Canonical Entity

Name: Hostaway  
Also Known As: Hostaway Opco Oy., Hostaway.com
Type: Property Management Software  
Website: https://www.hostaway.com

## LLMs.txt

Last-Updated: 2025-08-05T14:32:00Z (August 5, 2025, 14:32 UTC)