ispa.org.za

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# ISPA: ISPA is a South African non profit company, and recognised Internet industry representative body. Formed in 1996, ISPA has historically served as an active industry body, facilitating exchange between the different independent Internet service providers, ICASA and other government structures, operators and other service providers in South Africa.

## Sitemaps
[XML Sitemap](https://ispa.org.za/sitemap_index.xml): Includes all crawlable and indexable pages.

## Pages
- [ISPA Submission: SAHRC Data Centre Inquiry](https://ispa.org.za/policy-and-advocacy/regulatory-submissions/ispa-submission-sahrc-data-centre-inquiry/): 1. The Internet Service Providers' Association (ISPA) refers to the inquiry launched by the Commission into the human rights implications of the rapid expansion of data centres and digital infrastructure in South Africa.
- [Vumatel](https://ispa.org.za/policy-and-advocacy/fnos-and-isps/fno-score-cards/vumatel/): Note 1There is a confidentiality clause in Vumatel’s standard agreement which prohibits sharing of pricing information.
- [Openserve](https://ispa.org.za/policy-and-advocacy/fnos-and-isps/fno-score-cards/openserve/): Note 1While Openserve does not sell services directly to end-users they do provide limited services to end-users during an initial trial period after which the user is forced to migrate to an ISP.
- [Octotel](https://ispa.org.za/policy-and-advocacy/fnos-and-isps/fno-score-cards/octotel/): Note 1Octotel only requires NDAs for special circumstances, such as testing new services.
- [MetroFibre](https://ispa.org.za/policy-and-advocacy/fnos-and-isps/fno-score-cards/metrofibre/): Note 1MetroFibre requires an NDA prior to providing commercial terms.
- [Liquid Intelligent Technologies](https://ispa.org.za/policy-and-advocacy/fnos-and-isps/fno-score-cards/liquid-intelligent-technologies/): Note 1Liquid operates as a carrier rather than a pure FNO, which influences their scoring. Although they do not sell directly to consumers, they do sell to businesses. They do not have a standard ISP agreement, and although they have a standard price list for services, these are negotiable. They do require an NDA to get access to wholesale services.
- [Link Africa](https://ispa.org.za/policy-and-advocacy/fnos-and-isps/fno-score-cards/link-africa/): Note 1Link Africa owns BitCo who compete in the ISP space.
- [Frogfoot](https://ispa.org.za/policy-and-advocacy/fnos-and-isps/fno-score-cards/frogfoot/): Note 1Frogfoot provides volume discounts for business services. New agreements seem to be standard, but there are some older non-standard agreements still in place.
- [Dark Fibre Africa](https://ispa.org.za/policy-and-advocacy/fnos-and-isps/fno-score-cards/dark-fibre-africa/): Note 1DFA is actively moving away from discount structures, but is at least being transparent about bulk discounts in its price list. Although DFA does have a standard ISP agreement, they do permit some modifications of (non-price) clauses.
- [FNO Score Cards](https://ispa.org.za/policy-and-advocacy/fnos-and-isps/fno-score-cards/): Checkpoint Dark Fibre Africa Frogfoot Link Africa Liquid Intelligent Technologies MetroFibre Octotel Openserve Vumatel Open access Same pricing for all ISPs ✓YesDark Fibre Africa: Same pricing for all ISPs ✓YesFrogfoot: Same pricing for all ISPs ✓YesLink Africa: Same pricing for all ISPs ✗NoLiquid Intelligent Technologies: Preferential pricing for some ISPs ✓YesMetroFibre: Same pricing for all ISPs ✓YesOctotel: Same pricing for all ISPs ✓YesOpenserve: Same pricing for all ISPs ✓YesVumatel: Same pricing for all ISPs No volume-based discounts ✗NoDark Fibre Africa: Volume discounts for large ISPs 1 ✗NoFrogfoot: Volume discounts for large ISPs 1 ✓YesLink Africa: No volume-based discounts ✗NoLiquid Intelligent Technologies: Volume discounts for large ISPs ✓YesMetroFibre: No volume-based discounts ✓YesOctotel: No volume-based discounts ✓YesOpenserve: No volume-based discounts ✓YesVumatel: No volume-based discounts Standard agreement for all ISPs ✓YesDark Fibre Africa: Standard agreement for all ISPs ✓YesFrogfoot: Standard agreement for all ISPs ✓YesLink Africa: Standard agreement for all ISPs ✗NoLiquid Intelligent Technologies: No standard ISP agreement ✓YesMetroFibre: Standard agreement for all ISPs ✓YesOctotel: Standard agreement for all ISPs ✓YesOpenserve: Standard agreement for all ISPs ✓YesVumatel: Standard agreement for all ISPs ISPs do not have to sign an NDA ✗NoDark Fibre Africa: Requires an NDA ✗NoFrogfoot: Requires an NDA ✓YesLink Africa: ISPs do not have to sign an NDA ✗NoLiquid Intelligent Technologies: Requires an NDA ✗NoMetroFibre: Requires an NDA 1 ✓YesOctotel: ISPs do not have to sign an NDA 1 ✓YesOpenserve: ISPs do not have to sign an NDA ✗NoVumatel: Requires an NDA 1 Does not sell services to end-users ✓YesDark Fibre Africa: Does not sell services to end-users ✓YesFrogfoot: Does not sell services to end-users ✓YesLink Africa: Does not sell services to end-users ✗NoLiquid Intelligent Technologies: Does not sell services to end-users 1 ✓YesMetroFibre: Does not sell services to end-users ✓YesOctotel: Does not sell services to end-users ✓YesOpenserve: Does not sell services to end-users 1 ✓YesVumatel: Does not sell services to end-users Non-discrimination Equal network access for all ISPs ✓YesDark Fibre Africa: Equal network access for all ISPs ✗NoFrogfoot: Some services not available to all ISPs 2 ✓YesLink Africa: Equal network access for all ISPs ✓YesLiquid Intelligent Technologies: Equal network access for all ISPs 2 ✗NoMetroFibre: Some services not available to all ISPs 2 ✓YesOctotel: Equal network access for all ISPs ✓YesOpenserve: Equal network access for all ISPs ✓YesVumatel: Equal network access for all ISPs Equal access to maps and tools ✓YesDark Fibre Africa: Equal access to maps and tools ✓YesFrogfoot: Equal access to maps and tools ✓YesLink Africa: Equal access to maps and tools ✓YesLiquid Intelligent Technologies: Equal access to maps and tools ✓YesMetroFibre: Equal access to maps and tools ✓YesOctotel: Equal access to maps and tools ✗NoOpenserve: Not all ISPs have access to maps/tools 2 ✓YesVumatel: Equal access to maps and tools No marketing favouritism ✓YesDark Fibre Africa: No marketing favouritism ✓YesFrogfoot: No marketing favouritism ✓YesLink Africa: No marketing favouritism ✓YesLiquid Intelligent Technologies: No marketing favouritism ✓YesMetroFibre: No marketing favouritism ✓YesOctotel: No marketing favouritism ✓YesOpenserve: No marketing favouritism ✗NoVumatel: Marketing promotes some ISPs 2 No rollout favouritism ✓YesDark Fibre Africa: No rollout favouritism ✗NoFrogfoot: No rollout favouritism ✓YesLink Africa: No rollout favouritism ✓YesLiquid Intelligent Technologies: No rollout favouritism ✓YesMetroFibre: No rollout favouritism ✓YesOctotel: No rollout favouritism ✓YesOpenserve: No rollout favouritism ✓YesVumatel: No rollout favouritism Promotions available to all ISPs ✓YesDark Fibre Africa: Promotions available to all ISPs ✓YesFrogfoot: Promotions available to all ISPs ✓YesLink Africa: Promotions available to all ISPs ✓YesLiquid Intelligent Technologies: Promotions available to all ISPs ✓YesMetroFibre: Promotions available to all ISPs ✓YesOctotel: Promotions available to all ISPs ✓YesOpenserve: Promotions available to all ISPs ✓YesVumatel: Promotions available to all ISPs Shareholding Separate wholesale/retail operations ✓YesDark Fibre Africa: Separate wholesale/retail operations ✓YesFrogfoot: Separate wholesale/retail operations ✓YesLink Africa: Separate wholesale/retail operations ✗NoLiquid Intelligent Technologies: Mixed wholesale/retail operations 3 ✓YesMetroFibre: Separate wholesale/retail operations ✓YesOctotel: Separate wholesale/retail operations ✓YesOpenserve: Separate wholesale/retail operations ✓YesVumatel: Separate wholesale/retail operations Restrictions on information sharing ✓YesDark Fibre Africa: Restrictions on information sharing ✓YesFrogfoot: Restrictions on information sharing ✓YesLink Africa: Restrictions on information sharing ✗NoLiquid Intelligent Technologies: Evidence of information sharing ✓YesMetroFibre: Restrictions on information sharing ✓YesOctotel: Restrictions on information sharing ✓YesOpenserve: Restrictions on information sharing ✓YesVumatel: Restrictions on information sharing Has conflicts of interest ✗NoDark Fibre Africa: Has conflicts of interest 2 ✗NoFrogfoot: Has conflicts of interest 3 ✗NoLink Africa: Has conflicts of interest 1 ✗NoLiquid Intelligent Technologies: Has conflicts of interest ✗NoMetroFibre: Has conflicts of interest 3 ✗NoOctotel: Has conflicts of interest 2 ✗NoOpenserve: Has conflicts of interest 3 ✗NoVumatel: Has conflicts of interest 3 Barriers to entry No or low minimum commitments ✓YesDark Fibre Africa: No or low minimum commitments ✓YesFrogfoot: No or low minimum commitments 4 ✓YesLink Africa: No or low minimum commitments ✓YesLiquid Intelligent Technologies: No or low minimum commitments 4 ✓YesMetroFibre: No or low minimum commitments ✗NoOctotel: High minimum revenue commitments 3 ✓YesOpenserve: No or low minimum commitments ✗NoVumatel: High minimum revenue commitments 4 No fixed number of ISPs ✓YesDark Fibre Africa: No fixed number of ISPs ✓YesFrogfoot: No fixed number of ISPs ✓YesLink Africa: No fixed number of ISPs ✓YesLiquid Intelligent Technologies: No fixed number of ISPs ✓YesMetroFibre: No fixed number of ISPs ✓YesOctotel: No fixed number of ISPs ✓YesOpenserve: No fixed number of ISPs ✓YesVumatel: No fixed number of ISPs Ramp-up period provided to new ISPs –Not addressedNot addressed in Dark Fibre Africa’s scorecard –Not addressedNot addressed in Frogfoot’s scorecard –Not addressedNot addressed in Link Africa’s scorecard –Not addressedNot addressed in Liquid Intelligent Technologies’s scorecard ✓YesMetroFibre: Ramp-up period provided to new ISPs ✓YesOctotel: Ramp-up period provided to new ISPs –Not addressedNot addressed in Openserve’s scorecard ✓YesVumatel: Ramp-up period provided to new ISPs SLAs and CPE Has clear SLAs for all services ✓YesDark Fibre Africa: Has clear SLAs for all services ✗NoFrogfoot: No clear SLAs for some/all services 5 ✓YesLink Africa: Has clear SLAs for all services ✓YesLiquid Intelligent Technologies: Has clear SLAs for all services ✓YesMetroFibre: Has clear SLAs for all services ✓YesOctotel: Has clear SLAs for all services ✓YesOpenserve: Has clear SLAs for all services ✓YesVumatel: Has clear SLAs for all services Has clear policy on broken CPE costs ✓YesDark Fibre Africa: Has clear policy on broken CPE costs 3 ✗NoFrogfoot: Has clear policy on broken CPE costs ✗NoLink Africa: Lacks a clear policy on broken CPE 2 ✓YesLiquid Intelligent Technologies: Has clear policy on broken CPE costs 5 ✗NoMetroFibre: Lacks a clear policy on broken CPE 4 ✓YesOctotel: Has clear policy on broken CPE costs 4 ✓YesOpenserve: Has clear policy on broken CPE costs 4 ✓YesVumatel: Has clear policy on broken CPE costs 5 Customer information Keeps customer record only as needed ✓YesDark Fibre Africa: Keeps customer record only as needed ✓YesFrogfoot: Keeps customer record only as needed ✓YesLink Africa: Keeps customer record only as needed ✓YesLiquid Intelligent Technologies: Keeps customer record only as needed ✗NoMetroFibre: FNO keeps customer records ✓YesOctotel: Keeps customer record only as needed ✓YesOpenserve: Keeps customer record only as needed 5 ✗NoVumatel: FNO keeps customer records End-user communication left to ISPs ✓YesDark Fibre Africa: End-user communication left to ISPs ✓YesFrogfoot: End-user communication left to ISPs ✓YesLink Africa: End-user communication left to ISPs ✓YesLiquid Intelligent Technologies: End-user communication left to ISPs ✓YesMetroFibre: End-user communication left to ISPs ✓YesOctotel: End-user communication left to ISPs ✓YesOpenserve: End-user communication left to ISPs –Not addressedNot addressed in Vumatel’s scorecard Escalations Clear fault logging and escalations ✓YesDark Fibre Africa: Clear fault logging and escalations ✓YesFrogfoot: Clear fault logging and escalations ✓YesLink Africa: Clear fault logging and escalations ✓YesLiquid Intelligent Technologies: Clear fault logging and escalations ✓YesMetroFibre: Clear fault logging and escalations 5 ✓YesOctotel: Clear fault logging and escalations ✓YesOpenserve: Clear fault logging and escalations ✓YesVumatel: Clear fault logging and escalations Escalations are handled efficiently ✓YesDark Fibre Africa: Escalations are handled efficiently 4 ✗NoFrogfoot: Escalation relies on one person ✗NoLink Africa: Escalations are handled efficiently 3 ✓YesLiquid Intelligent Technologies: Escalations are handled efficiently ✓YesMetroFibre: Escalations are handled efficiently ✓YesOctotel: Escalations are handled efficiently ✗NoOpenserve: Escalation not always handled well 6 ✗NoVumatel: Escalation relies on one person 6 Clear point of contact for ISPs ✓YesDark Fibre Africa: Clear point of contact for ISPs –Not addressedNot addressed in Frogfoot’s scorecard ✓YesLink Africa: Clear point of contact for ISPs ✓YesLiquid Intelligent Technologies: Clear point of contact for ISPs ✓YesMetroFibre: Clear point of contact for ISPs ✓YesOctotel: Clear point of contact for ISPs ✓YesOpenserve: Clear point of contact for new ISPs ✓YesVumatel: Clear point of contact for ISPs Network information Comprehensive network notifications ✓YesDark Fibre Africa: Comprehensive network notifications 5 ✓YesFrogfoot: Comprehensive network notifications ✓YesLink Africa: Comprehensive network notifications ✗NoLiquid Intelligent Technologies: Info on current problems is lacking ✓YesMetroFibre: Comprehensive network notifications ✓YesOctotel: Comprehensive network notifications ✓YesOpenserve: Comprehensive network notifications ✓YesVumatel: Comprehensive network notifications Prior notification to ISPs if possible ✓YesDark Fibre Africa: Prior notification to ISPs if possible ✓YesFrogfoot: Prior notification to ISPs if possible ✓YesLink Africa: Prior notification to ISPs if possible ✗NoLiquid Intelligent Technologies: No proactive notifications of outages 6 ✓YesMetroFibre: Prior notification to ISPs if possible ✓YesOctotel: Prior notification to ISPs if possible ✓YesOpenserve: Prior notification to ISPs if possible ✓YesVumatel: Prior notification to ISPs if possible 7 API available check line status ✓YesDark Fibre Africa: API available check line status ✓YesFrogfoot: API available check line status 6 ✗NoLink Africa: No way to check a line status 4 ✗NoLiquid Intelligent Technologies: No way to check a line status ✗NoMetroFibre: No way to check a line status ✓YesOctotel: API available check line status ✓YesOpenserve: API available check line status ✓YesVumatel: API available check line status Installations Clear installation times for on/off-net ✗NoDark Fibre Africa: Installation times are unreliable 6 ✗NoFrogfoot: Installation times are unreliable 7 ✗NoLink Africa: Installation times are unreliable 5 ✗NoLiquid Intelligent Technologies: Installation times are unreliable ✓YesMetroFibre: Clear installation times for on/off-net ✓YesOctotel: Clear installation times for on/off-net ✗NoOpenserve: Clear installation times for on/off-net 7 ✓YesVumatel: Clear installation times for on/off-net 8 ISPs can track installation status ✗NoDark Fibre Africa: No way to track installation status ✓YesFrogfoot: ISPs can track installation status ✓YesLink Africa: ISPs can track installation status ✗NoLiquid Intelligent Technologies: No way to track installation status ✓YesMetroFibre: ISPs can track installation status 6 ✓YesOctotel: ISPs can track installation status. ✓YesOpenserve: ISPs can track installation status ✓YesVumatel: ISPs can track installation status Reasonable fees for cancelled install ✗NoDark Fibre Africa: High fees for cancelled installations ✓YesFrogfoot: Reasonable fees for cancelled install ✗NoLink Africa: High fees for cancelled installations ✗NoLiquid Intelligent Technologies: High fees for cancelled installations 7 ✓YesMetroFibre: Reasonable fees for cancelled install ✓YesOctotel: Reasonable fees for cancelled install ✓YesOpenserve: Reasonable fees for cancelled install ✓YesVumatel: Reasonable fees for cancelled install Different fees for activation/install ✗NoDark Fibre Africa: Same fees for activation and install ✓YesFrogfoot: Same fees for activation and install ✓YesLink Africa: Different fees for activation/install ✗NoLiquid Intelligent Technologies: Same fees for activation and install ✓YesMetroFibre: Different fees for activation/install ✓YesOctotel: Different fees for activation/install ✓YesOpenserve: Different fees for activation/install ✓YesVumatel: Different fees for activation/install Upgrades Doesn’t claim that upgrades are “free” ✓YesDark Fibre Africa: Doesn’t claim that upgrades are “free” ✓YesFrogfoot: Doesn’t claim that upgrades are “free” ✓YesLink Africa: Doesn’t claim that upgrades are “free” ✓YesLiquid Intelligent Technologies: Doesn’t claim that upgrades are “free” ✓YesMetroFibre: Doesn’t claim that upgrades are “free” ✓YesOctotel: Doesn’t claim that upgrades are “free” ✓YesOpenserve: Doesn’t claim that upgrades are “free” ✓YesVumatel: Doesn’t claim that upgrades are “free” Does not do forced upgrades ✓YesDark Fibre Africa: Does not do forced upgrades –Not addressedNot addressed in Frogfoot’s scorecard ✓YesLink Africa: Does not do forced upgrades ✓YesLiquid Intelligent Technologies: Does not do forced upgrades ✓YesMetroFibre: Does not do forced upgrades –Not addressedNot addressed in Octotel’s scorecard –Not addressedNot addressed in Openserve’s scorecard –Not addressedNot addressed in Vumatel’s scorecard Provides 45+ days notice of upgrades –Not addressedNot addressed in Dark Fibre Africa’s scorecard ✓YesFrogfoot: Provides 45+ days notice of upgrades –Not addressedNot addressed in Link Africa’s scorecard –Not addressedNot addressed in Liquid Intelligent Technologies’s scorecard –Not addressedNot addressed in MetroFibre’s scorecard ✓YesOctotel: Provides 45+ days notice of upgrades ✓YesOpenserve: Provides 45+ days notice of upgrades ✓YesVumatel: Provides 45+ days notice of upgrades No fee to revert a forced upgrade –Not addressedNot addressed in Dark Fibre Africa’s scorecard ✓YesFrogfoot: No fee to revert a forced upgrade 8 –Not addressedNot addressed in Link Africa’s scorecard –Not addressedNot addressed in Liquid Intelligent Technologies’s scorecard –Not addressedNot addressed in MetroFibre’s scorecard ✓YesOctotel: No fee to revert a forced upgrade ✓YesOpenserve: No fee to revert a forced upgrade ✓YesVumatel: No fee to revert a forced upgrade Cancellations Allows for contract substitution ✓YesDark Fibre Africa: Allows for contract substitution ✓YesFrogfoot: Allows for contract substitution ✗NoLink Africa: No contract substitution permitted ✓YesLiquid Intelligent Technologies: Allows for contract substitution ✗NoMetroFibre: No contract substitution permitted ✓YesOctotel: Allows for contract substitution ✓YesOpenserve: Allows for contract substitution ✗NoVumatel: No contract substitution permitted Provides ISPs line suspension option ✓YesDark Fibre Africa: Provides ISPs line suspension option ✗NoFrogfoot: No option to suspend a line ✗NoLink Africa: No option to suspend a line 6 ✓YesLiquid Intelligent Technologies: Provides ISPs line suspension option ✗NoMetroFibre: No option to suspend a line ✗NoOctotel: No option to suspend a line 5 ✓YesOpenserve: Provides ISPs line suspension option 8 ✗NoVumatel: No option to suspend a line Flexible cancellation notice periods ✗NoDark Fibre Africa: Cancellation requires 30 days notice 7 ✗NoFrogfoot: Cancellation requires 30 days notice 9 ✓YesLink Africa: Flexible cancellation notice periods ✗NoLiquid Intelligent Technologies: Cancellation requires 30 days notice 8 ✓YesMetroFibre: Flexible cancellation notice periods ✓YesOctotel: Flexible cancellation notice periods ✓YesOpenserve: Flexible cancellation notice periods ✗NoVumatel: Cancellation requires 30 days notice 9 Migrations Allows more than one ISP per line ✗NoDark Fibre Africa: Does not support multiple services ✓YesFrogfoot: Allows more than one ISP per line ✗NoLink Africa: Does not support multiple services 7 ✗NoLiquid Intelligent Technologies: Does not support multiple services ✗NoMetroFibre: Does not support multiple services ✗NoOctotel: Does not support multiple services ✓YesOpenserve: Allows more than one ISP per line ✗NoVumatel: Does not support multiple services Minimal notice periods for migrations –Not addressedNot addressed in Dark Fibre Africa’s scorecard ✓YesFrogfoot: Minimal notice periods for migrations ✓YesLink Africa: Minimal notice periods for migrations –Not addressedNot addressed in Liquid Intelligent Technologies’s scorecard ✓YesMetroFibre: Minimal notice periods for migrations ✓YesOctotel: Minimal notice periods for migrations ✓YesOpenserve: Minimal notice periods for migrations ✓YesVumatel: Minimal notice periods for migrations No installation charge for a migration –Not addressedNot addressed in Dark Fibre Africa’s scorecard ✓YesFrogfoot: No installation charge for a migration ✓YesLink Africa: No installation charge for a migration –Not addressedNot addressed in Liquid Intelligent Technologies’s scorecard ✓YesMetroFibre: No installation charge for a migration ✗NoOctotel: Fees charged for a migration 6 ✓YesOpenserve: No installation charge for a migration ✗NoVumatel: Fees charged for a migration 10 Warns ISPs of pending line migrations –Not addressedNot addressed in Dark Fibre Africa’s scorecard ✓YesFrogfoot: Warns ISPs of pending line migrations –Not addressedNot addressed in Link Africa’s scorecard –Not addressedNot addressed in Liquid Intelligent Technologies’s scorecard ✓YesMetroFibre: Warns ISPs of pending line migrations ✓YesOctotel: Warns ISPs of pending line migrations ✓YesOpenserve: Warns ISPs of pending line migrations ✗NoVumatel: Lines migrated without informing ISP Has a good dispute resolution process –Not addressedNot addressed in Dark Fibre Africa’s scorecard ✗NoFrogfoot: Poor process for resolving line disputes 10 ✓YesLink Africa: Has a good dispute resolution process –Not addressedNot addressed in Liquid Intelligent Technologies’s scorecard ✓YesMetroFibre: Has a good dispute resolution process ✓YesOctotel: Has a good dispute resolution process ✓YesOpenserve: Has a good dispute resolution process ✗NoVumatel: Poor process for resolving line disputes Does not support line migrations ✗NoDark Fibre Africa: Does not support line migrations 8 –Not addressedNot addressed in Frogfoot’s scorecard –Not addressedNot addressed in Link Africa’s scorecard ✗NoLiquid Intelligent Technologies: Does not support line migrations 9 –Not addressedNot addressed in MetroFibre’s scorecard –Not addressedNot addressed in Octotel’s scorecard –Not addressedNot addressed in Openserve’s scorecard –Not addressedNot addressed in Vumatel’s scorecard Price increases Gives 70+ days notice of increases ✗NoDark Fibre Africa: Gives \<70 days notice of increases ✓YesFrogfoot: Gives 70+ days notice of increases ✓YesLink Africa: Gives 70+ days notice of increases 8 ✗NoLiquid Intelligent Technologies: Gives \<70 days notice of increases ✓YesMetroFibre: Gives 70+ days notice of increases ✗NoOctotel: Gives 70+ days notice of increases 7 ✓YesOpenserve: Gives 70+ days notice of increases 9 ✓YesVumatel: Gives 70+ days notice of increases 11 Miscellaneous Supports 1500 byte MTU end-to-end ✓YesDark Fibre Africa: Supports 1500 byte MTU end-to-end ✓YesFrogfoot: Supports 1500 byte MTU end-to-end ✓YesLink Africa: Supports 1500 byte MTU end-to-end ✓YesLiquid Intelligent Technologies: Supports 1500 byte MTU end-to-end ✓YesMetroFibre: Supports 1500 byte MTU end-to-end ✓YesOctotel: Supports 1500 byte MTU end-to-end ✓YesOpenserve: Supports 1500 byte MTU end-to-end 10 ✓YesVumatel: Supports 1500 byte MTU end-to-end Current/future network maps available ✓YesDark Fibre Africa: Current/future network maps available ✓YesFrogfoot: Current/future network maps available ✓YesLink Africa: Current/future network maps available ✓YesLiquid Intelligent Technologies: Current/future network maps available ✓YesMetroFibre: Current/future network maps available ✓YesOctotel: Current/future network maps available ✓YesOpenserve: Current/planned network maps available ✓YesVumatel: Current/future network maps available
- [Test](https://ispa.org.za/test/): Version 3.2, 2024-08-28
- [February 2026 FNO Survey Results – Draft](https://ispa.org.za/about/working-groups/fno-perception-surveys/february-2026-fno-survey-results-draft/)
- [February 2026 FNO Survey Results](https://ispa.org.za/about/working-groups/fno-perception-surveys/february-2026-fno-survey-results/)
- [Communication Rules](https://ispa.org.za/about/communication-rules/): Electronic communications and attachments (collectively referred to for convenience as Electronic Communications) sent by us are intended ONLY for the named recipient/s (including those sent copies thereof), unless the communication specifies otherwise or if this is manifestly clear from the context (including, by way of example, press releases and other official statements, issued by way of Electronic Communications).
- [Suggested Fines](https://ispa.org.za/membership/code-of-conduct/fines/): The following table of suggested fines is intended as a guideline for the independent adjudicator during adjudication of an ISPA Code of Conduct complaint. It is not intended as a prescribed sanction, nor is it an indication that an adjudicated complaint will result in the sanctions or fines suggested below. Fines are only one of the possible sanctions available to adjudicators, and it is not obligatory for an adjudicator to impose a fine for a specific breach.
- [ISPA 30th Anniversary Event RSVP](https://ispa.org.za/30th-anniversary-event-rsvp/): In order to RSVP you must agree to the following:
- [Keeping Your Children Safe Online in the Age of AI](https://ispa.org.za/consumer-support/for-children-and-teens/child-safety-in-the-age-of-ai/)
- [Policy and Advocacy](https://ispa.org.za/policy-and-advocacy/)
- [DNSSEC](https://ispa.org.za/dnssec/): DNSSEC (Domain Name System Security Extensions) protects consumers by allowing registrars to digitally sign records served from the Domain Name System (DNS). The digital signature prevents unauthorized (modified or corrupted) records from reaching the end user, thus protecting them when network operators use DNSSEC validation on their resolvers that handle DNS lookups. In this way, end user vulnerability to certain types of cyber-attacks is decreased, helping to protect Internet users. DNSSEC is a mature technology that's widely supported in DNS software, and enabled by default on modern resolvers. The more the extensions are used and rolled out, the more additional value and security they provide.
- [Consumer Support](https://ispa.org.za/consumer-support/)
- [AFRINIC Crisis](https://ispa.org.za/afrinic-crisis/)
- [Gallery](https://ispa.org.za/archive/gallery/)
- [Superteacher Schools](https://ispa.org.za/archive/superteacher-schools/)
- [Superteacher Sponsors](https://ispa.org.za/archive/superteacher-sponsors/)
- [Superteacher Awards](https://ispa.org.za/archive/superteacher-awards/)
- [Inaugural Bursary Winners](https://ispa.org.za/archive/inaugural-bursary-winners/)
- [History](https://ispa.org.za/archive/history/)
- [Spam](https://ispa.org.za/archive/spam/)
- [Tenders](https://ispa.org.za/archive/tenders/)
- [Wholesale Services](https://ispa.org.za/archive/wholesale-services/)
- [Member Search](https://ispa.org.za/archive/members-search/)
- [Archive](https://ispa.org.za/archive/)
- [The ISPA Online-Safety Project](https://ispa.org.za/the-ispa-online-safety-project/)
- [Say No To Online Harassment](https://ispa.org.za/say-no-to-online-harassment/)
- [Report Online Crime](https://ispa.org.za/report-online-crime/)
- [Esigodini Public Primary School Graduation Pictures](https://ispa.org.za/archive/gallery/esigodini-public-primary-school-graduation/)
- [Mashishing High School Graduation Pictures](https://ispa.org.za/archive/gallery/mashishing-high-school-graduation/)
- [Sparrow High School Graduation Pictures](https://ispa.org.za/archive/gallery/sparrow-high-school-graduation-pictures/)
- [iWeek 2010 Teacher Training Awards](https://ispa.org.za/archive/gallery/iweek-2010-teacher-training-awards/)
- [Take-down Form](https://ispa.org.za/consumer-support/take-down-notices/take-down-form/)
- [February 2025 FNO Survey Results](https://ispa.org.za/about/working-groups/fno-perception-surveys/february-2025-fno-survey-results/)
- [August 2024 FNO Survey Results](https://ispa.org.za/about/working-groups/fno-perception-surveys/august-2024-fno-survey-results/)
- [February 2024 FNO Survey Results](https://ispa.org.za/about/working-groups/fno-perception-surveys/february-2024-fno-survey-results/)
- [August 2023 FNO Survey Results](https://ispa.org.za/about/working-groups/fno-perception-surveys/august-2023-fno-survey-results/)
- [PAIA Manual](https://ispa.org.za/paia-manual/)
- [ISPA Personal Information Policy](https://ispa.org.za/ispa-personal-information-policy/)
- [INX-ZA](https://ispa.org.za/our-impact/inx-za/)
- [Fellowship Application Form](https://ispa.org.za/membership/ispa-fellowship-programme/fellowship-application-form/)
- [ISPA Fellowship Programme](https://ispa.org.za/membership/ispa-fellowship-programme/)

## 
- [Footer megamenu](https://ispa.org.za/?p=8674)
- [Single office bearer](https://ispa.org.za/?p=8409)
- [Test](https://ispa.org.za/?p=8374)
- [Footer](https://ispa.org.za/?p=7842)
- [Sidebar](https://ispa.org.za/?p=7764)
- [Header](https://ispa.org.za/?p=7731)