itsacheckmate.com

# Checkmate (ItsaCheckmate)

> Checkmate is a restaurant ordering platform for enterprise and multi-location
> brands. It centralizes menu management across every ordering channel, integrates
> third-party delivery marketplaces directly into the POS, and provides first-party
> digital ordering through websites, apps, kiosks, digital menu boards, and voice AI.
> Used by 2,400+ brands; 700M+ orders processed; 99% reduction in order errors.

Last updated: 2026-08-08

## Menu & Order Management

- [Third-Party Ordering](https://www.itsacheckmate.com/solutions/third-party-ordering): Connects DoorDash, Uber Eats, Grubhub and other marketplaces directly to the POS. Eliminates tablet stacks and manual order entry.
- [EveryWare — Menu Management](https://www.itsacheckmate.com/solutions/everyware): Central dashboard for updating menus across all locations and platforms at once. Supports 86ing items, price changes, modifiers, and hours.
- [Online Management](https://www.itsacheckmate.com/solutions/online-management): 24/7 monitoring of marketplace storefronts to prevent lost revenue from outages and unintended store closures.
- [Reconcile](https://www.itsacheckmate.com/solutions/reconcile): Automated reconciliation of third-party delivery payouts against POS data.
- [Refund & Dispute Management](https://www.itsacheckmate.com/solutions/refund-dispute-management): Reduces refund disputes on third-party orders and recovers revenue lost to incorrect chargebacks.
- [Insights](https://www.itsacheckmate.com/solutions/insights): Cross-channel analytics on digital sales, order volume, and operational health.

## Digital Ordering Channels

- [Digital Menu Boards](https://www.itsacheckmate.com/solutions/digital-menu-boards): AI-driven displays for indoor, drive-thru, and LTO placements. Syncs with the POS for real-time price and availability updates; includes A/B testing and smart upsell logic.
- [Voice AI Ordering](https://www.itsacheckmate.com/solutions/voice-ai): LLM-based phone and drive-thru order taking that handles roughly 95% of orders without staff intervention. Multilingual, handles vague requests and modifiers, integrates with POS and live menus, sends SMS payment links. Typical deployment is 2–4 weeks.
- [Kiosk](https://www.itsacheckmate.com/solutions/kiosk): Self-service in-store kiosks running off the same central menu.
- [Web & App Ordering](https://www.itsacheckmate.com/solutions/web-app-ordering): White-label first-party ordering websites and mobile apps, commission-free, configurable without a developer.
- [Loyalty & Marketing](https://www.itsacheckmate.com/solutions/loyalty-and-marketing): Branded rewards programs and marketing tools to drive repeat orders.
- [Catering](https://www.itsacheckmate.com/solutions/catering): Ordering flow for large and bulk orders, with lead-time management and enterprise controls.

## Integrations

Checkmate sits between the restaurant's POS and its ordering channels.

- [POS Integrations](https://www.itsacheckmate.com/integrations#point-of-sale): Toast, NCR Aloha, Brink, Micros, Square, Revel, PAR, Clover, HungerRush, and others.
- [Third-Party Marketplaces](https://www.itsacheckmate.com/integrations#third-party-marketplace): Uber Eats, DoorDash, Grubhub, Caviar, ezCater, Favor, Flytrex, and others.
- [Online Ordering Integrations](https://www.itsacheckmate.com/integrations#online-ordering): First-party and partner ordering platforms.
- [Restaurant Marketplace](https://www.itsacheckmate.com/solutions/marketplace-for-restaurants): Add-on solutions restaurants can enable through Checkmate.
- [Developer Marketplace](https://www.itsacheckmate.com/solutions/marketplace-for-developers): Build and list an integration with Checkmate.

## By Restaurant Type

- [Quick Service (QSR)](https://www.itsacheckmate.com/use-cases/qsr)
- [Fast Casual](https://www.itsacheckmate.com/use-cases/fast-casual)
- [Pizza](https://www.itsacheckmate.com/use-cases/pizza)

## Pricing & Getting Started

- [Pricing](https://www.itsacheckmate.com/pricing): No published rates — pricing is quoted on request. No setup fee. Three main packages: **Third-Party Ordering** (unlimited marketplace integrations, direct POS integration, menu management, automated statement reconciliation, 24/7 support), **Direct Ordering** (first-party website/app builder, QR-code and group ordering, payment-processor agnostic), and **Combo** (both packages plus dedicated account team and early feature access). Standalone products priced separately: Kiosk, Catering, Reconcile, Refund & Dispute Management, Online Management. Refund disputes are billed only on successful recovery; Loyalty & Marketing and Online Management are add-ons.
- [Request a Demo](https://www.itsacheckmate.com/get-a-demo/request): Primary entry point for an evaluation.
- [Contact Us](https://www.itsacheckmate.com/contact-us): Sales and general enquiries. Phone: +1-855-953-4340.

## Documentation & Support

- [Help Center](https://support.itsacheckmate.com/hc/en-us): How-to guides for menu syncing, integration error troubleshooting, and store hours configuration.
- [Get Support](https://www.itsacheckmate.com/get-support): Support request routing for existing customers.
- [System Status](https://status.itsacheckmate.com/): Live integration and platform uptime.

## Research & Case Studies

- [Case Studies](https://www.itsacheckmate.com/case-studies): Customer results across QSR, fast casual, and pizza brands.
- [Restaurant Tech Report](https://www.itsacheckmate.com/resources/restaurant-tech-report): Annual industry research.
- [Reports](https://www.itsacheckmate.com/reports): Additional published research.
- [Blog](https://www.itsacheckmate.com/blog): Restaurant technology trends, product announcements, and operational guidance.

## Optional

- [About Us](https://www.itsacheckmate.com/about-us) 
- [Careers](https://www.itsacheckmate.com/careers)
- [Press](https://www.itsacheckmate.com/press)
- [Partner With Us](https://www.itsacheckmate.com/partner-with-us)
- [Refer a Restaurant](https://www.itsacheckmate.com/refer-a-restaurant)
- [Terms & Conditions](https://www.itsacheckmate.com/legal/terms-of-use)