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Last updated: 10/20/2025valid

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# LiveChat - The Best AI Live Chat Software for Business | LiveChat.com

> LiveChat® is the best AI live chat software for business, perfect for ecommerce and B2B. It powers real-time website support, boosting sales and customer satisfaction. Quick to set up, easy for your team to use and a go-to choice for your customers.

Benefits of LiveChat® for Your Business:
- Faster response times – Live chat conversations let you assist customers immediately and reduce wait times.
- AI Agents – Intelligent virtual agents can handle common queries, provide instant answers, and assist human agents, further improving response times and efficiency.
- Increased customer satisfaction – Real-time communication ensures customers feel heard and supported, improving their experience.
- Boosted sales and conversions – Addressing customer concerns instantly reduces purchase barriers and encourages faster decisions.
- Improved efficiency – Agents can handle multiple chats at once, making live chat support a cost-effective solution.
- 24/7 availability – Automated chatbots allow businesses to offer round-the-clock support.
- Proactive engagement – Businesses can initiate conversations to assist visitors, boosting customer engagement and trust.
- Valuable customer insights – Analytics tools provide data on customer behavior and preferences to improve strategies.
- Reduced operational costs – Fewer phone support needs save businesses money while maintaining high-quality service.


## Overview

- [LiveChat® - The Best AI Live Chat Software for Business | LiveChat.com](https://www.livechat.com/): LiveChat® is the best AI live chat software for business, perfect for ecommerce and B2B. It powers real-time website support, boosting sales and customer satisfaction.

## Product Tour

- [Product Tour - LiveChat® - Better Customer Service | LiveChat.com](https://www.livechat.com/tour/): LiveChat® is used by 35,000+ customers worldwide. Go through LiveChat® product tour and learn about way of improving your customer service.

## LiveChat demo

- [Demo - LiveChat® Video | Discover LiveChat® | LiveChat.com](https://www.livechat.com/livechat-demo/): Find out why 35,000+ companies simply love LiveChat®. Watch our LiveChat® demo and see how a live chat can increase your sales and improve your customer service.

## Signup

- [Sign Up Free - LiveChat® - Live Chat Software For Websites | LiveChat.com](https://www.livechat.com/signup/): LiveChat® is an online chat for your website. Sign up for a free 14-day trial and use LiveChat® to improve your customer service.

## Try LiveChat

- [Grow your business with LiveChat® | LiveChat.com](https://www.livechat.com/try-livechat/): Register for a free trial and check out why LiveChat® is loved by thousands of users and business owners across all industries!

## Restart trial

- [Restart Your Trial | LiveChat.com](https://www.livechat.com/restart-trial/): Restart your LiveChat trial and get back to helping your customers

## Pricing

- [LiveChat® Pricing & Plans | Start For Free | LiveChat.com](https://www.livechat.com/pricing/): Pick a pricing plan that is the best fit for your company. Start with the 14-day free trial and join 35,000+ online businesses that already grow with LiveChat®!

## Contact

- [Contact | LiveChat Contact Details & Office Address | LiveChat.com](https://www.livechat.com/contact/): Have questions or need assistance? Contact LiveChat's support team today for quick help with our customer service tools and solutions.
- [Sales Qualification Form | LiveChat.com](https://www.livechat.com/sales-contact-form/):

## Customer service

- [Customer Service | Live Chat in Customer Service | LiveChat.com](https://www.livechat.com/customer-service/): Customer Service using LiveChat® - the fastest way to provide customer support on your website. Plus, 7 awesome tips to improve your customer service!
- [Customer Service Report by LiveChat® | LiveChat.com](https://www.livechat.com/customer-service-report/): Customer Service Report featuring key LiveChat® metrics, based on data from over 35,000 companies across multiple industries worldwide.

## AI

- [AI Live Chat for Websites & Online Customer Services | LiveChat.com](https://www.livechat.com/ai/): AI-powered Live Chat tools help automate customer service and support customers instantly. Speed up business services in a flash ⚡

## App

- [Android Live Chat App - Download | LiveChat® Android | LiveChat.com](https://www.livechat.com/app/livechat-for-android/): Get live chat for Android - LiveChat® Android app will let you chat on the go with your website visitors. Grow your business on the go.
- [iPhone Live Chat - Download | LiveChat® iOS App | LiveChat.com](https://www.livechat.com/app/livechat-for-iphone/): Get live chat for your iPhone - LiveChat® iPhone app will let you chat on the go with your website visitors. Download iPhone LiveChat® software.
- [Mac Live Chat App  Download | LiveChat® Apple | LiveChat.com](https://www.livechat.com/app/livechat-for-mac/): Get live chat software for Mac - LiveChat® Mac app allows you to chat with website visitors on your desktop. Download Mac OS X LiveChat® Software.
- [Online chat applications for business teams | LiveChat.com](https://www.livechat.com/app/): Boost your business with the Livechat app - a secure communication tool that serves your customers in an intelligent & user-friendly way.
- [Web Chat Online | LiveChat® for Net Browser | LiveChat.com](https://www.livechat.com/app/livechat-web-app/): Try live chat web app, no installation needed. Chat with your customers directly in your favorite browser to grow your sales and provide great customer service.
- [Windows Live Chat App | Download | LiveChat® Microsoft | LiveChat.com](https://www.livechat.com/app/livechat-for-windows/): Download LiveChat® for Windows and install our customer service app for seamless, efficient support on your Windows device. Try it today!

## Features

- [Website Chat Tools | LiveChat® Chatting Features | LiveChat.com](https://www.livechat.com/features/chat-tools/): LiveChat® is packed with powerful chat tools. Discover message sneak-peek, canned responses, file sharing and more.
- [Support Agent Availability | LiveChat® Features | LiveChat.com](https://www.livechat.com/features/agent-availability/): Let customers reply according to their own schedule with asynchronous communication. Give you and your customers more flexibility to connect.
- [LiveChat® Website Chatting API & SDK | Features | LiveChat.com](https://www.livechat.com/features/chat-api/): Discover powerful LiveChat API - create requests, webhooks, and build integrations with LiveChat®.
- [Messaging Chatting Channels | LiveChat® Features | LiveChat.com](https://www.livechat.com/features/channels/): Reach your customers wherever they are. Use LiveChat® on your website, Facebook profile, or within your app.
- [LiveChat® Widget Look & Features Customization | Settings | LiveChat.com](https://www.livechat.com/features/customization/): Discover extended LiveChat® customization options: chat widget themes, custom logo, white label, multiple languages, CSS, profiles, and more.
- [Customer Chat Engagement | LiveChat® Features | LiveChat.com](https://www.livechat.com/features/engaging-customers/): Engage customers by providing a personalized experience with LiveChat®. Discover eye-catchers, chat buttons, automated invitations, and more.
- [Reports and Analytics | LiveChat® Data Dashboard Features | LiveChat.com](https://www.livechat.com/features/reports-and-analytics/): Get valuable insights into your customer service performance with LiveChat®'s reports and analytics. Optimize your support team and improve service quality.
- [Security | LiveChat® Features | LiveChat.com](https://www.livechat.com/features/security/): Discover LiveChat® security features. Encrypted connection, credit card masking, access restriction, secure data storage, and much more.
- [Team Management | LiveChat® Features | LiveChat.com](https://www.livechat.com/features/team-management/): Team management features in LiveChat® allow to build and manage customer service team easily. Discover agent groups, chat supervision, work scheduler, and more.
- [Connect With Customers via Apple Messages for Business | LiveChat.com](https://www.livechat.com/features/channels/apple-messages-for-business/): Let your customers talk with you the same way they do with their friends in iMessage. Chat directly from your LiveChat® app with this free integration!
- [Engage with WhatsApp Business LiveChat® Integration | LiveChat.com](https://www.livechat.com/features/channels/whatsapp-business/): Connect with 2.4 billion WhatsApp users seamlessly. Offer versatile chat experiences, automate with chatbots, and drive sales with a 98% open rate. Integrate multiple phone numbers and launch personalized marketing campaigns directly through LiveChat®’s WhatsApp Business integration.
- [LiveChat® Data Center in Europe | LiveChat.com](https://www.livechat.com/features/data-center-in-europe/): LiveChat® can store your data in European Union, as to keep it safe and secure from potential abuse, theft or loss. Check out the details!
- [LiveChat® Features | LiveChat® | LiveChat.com](https://www.livechat.com/features/): LiveChat® comes with hundreds of features. They're all there for one reason - to make your business goals a reality.
- [Asynchronous communication software for business | LiveChat.com](https://www.livechat.com/asynchronous-communication/): Choose a true omnichannel communication platform that fits into every schedule & time zone. Integrate with 200+ apps and handle all messages in one place.

## Chatbot

- [LiveChat® + Chatbot | Use LiveChat® and ChatBot in your store together | LiveChat.com](https://www.livechat.com/chatbot/): Help, nurture, and convert with AI chatbots. Let agents maage more challenging scenarios, ultimately saving your business time and money.
- [Boost Your CSAT with ChatBot | Try ChatBot Free | LiveChat.com](https://www.livechat.com/chatbot-for-livechat/fix-csat-with-chatbot/): Struggling with low CSAT scores? Fix it with ChatBot’s AI-powered support. Automate responses, capture leads, and provide 24/7 customer service. Start free today!
- [Fix Long Response Times with ChatBot | Start Free | LiveChat.com](https://www.livechat.com/chatbot-for-livechat/cut-response-times-with-chatbot/): Slow replies cost customers. ChatBot responds instantly 24/7—automating answers, speeding up support, and keeping chats moving. Try it free today!
- [Give Your LiveChat a Boost with AI-Powered Support | Try ChatBot Free | LiveChat.com](https://www.livechat.com/chatbot-for-livechat/): Add ChatBot to LiveChat for faster replies, happier customers, and a support team that’s free to focus on what matters most. Start your free trial today!
- [Stop Losing Chats with ChatBot | Start for Free | LiveChat.com](https://www.livechat.com/chatbot-for-livechat/no-missed-chats-with-chatbot/): Tired of missed chats? With ChatBot, you can ensure every conversation is answered. Automate support, qualify leads, and improve response times 24/7. Get started free today!
- [AI Chatbot for LiveChat | Automate Support & Drive Revenue | LiveChat.com](https://www.livechat.com/business-chatbot-for-livechat/): Boost CSAT, reduce response times, and resolve up to 60% of support cases automatically. Book a call to see how ChatBot + LiveChat can scale your customer service with AI.
- [Boost Your CSAT with ChatBot | Try ChatBot Free | LiveChat.com](https://www.livechat.com/business-chatbot-for-livechat/business-fix-csat-with-chatbot/): Struggling with low CSAT scores? Fix it with ChatBot’s AI-powered support. Automate responses, capture leads, and provide 24/7 customer service. Start free today!
- [Fix Long Response Times with ChatBot | Start Free | LiveChat.com](https://www.livechat.com/business-chatbot-for-livechat/business-cut-response-times-with-chatbot/): Slow replies cost customers. ChatBot responds instantly 24/7—automating answers, speeding up support, and keeping chats moving. Try it free today!
- [Stop Losing Chats with ChatBot | Start for Free | LiveChat.com](https://www.livechat.com/business-chatbot-for-livechat/business-no-missed-chats-with-chatbot/): Tired of missed chats? With ChatBot, you can ensure every conversation is answered. Automate support, qualify leads, and improve response times 24/7. Get started free today!

## Benefits

- [LiveChat® Benefits - 10 Good Reasons to Use on Website | LiveChat.com](https://www.livechat.com/benefits/): LiveChat® covers the website journey of your customers. Learn more about the benefits of our product and sale safely through the changing market tides.

## Powered by Livechat

- [LiveChat® Can Grow Your Business | Powered by LiveChat® | LiveChat.com](https://www.livechat.com/powered-by-livechat/): Have you seen a live chat software in action? Check how LiveChat® boosts growth of thousands of companies that chat with their customers online.

## Agents handbook

- [Agent's Handbook - Guide for LiveChat® Agents | LiveChat.com](https://www.livechat.com/agents-handbook/): From getting started to everyday work, boldly go into the world of LiveChat. Includes tips and tricks from the LiveChat team!

## Benchmark

- [Customer Service Benchmark by LiveChat® | LiveChat.com](https://www.livechat.com/benchmark/): The Local Customer Service Benchmark helps you compare customer service performance in your industry across different locations.

## Tools

- [Free Typing Test - Check Your Typing Speed in 60 Seconds | LiveChat Tools | LiveChat.com](https://www.livechat.com/typing-speed-test/): The faster you type, the faster you communicate with others. With our free typing speed test, you can check your WPM and CPM typing scores in a flash!
- [UTM Builder Tool | Free Campaign URL Generator | LiveChat.com](https://www.livechat.com/utm-builder/): Generate UTM tags for URLs. Track the performance of referrals, backlinks, Google and Facebook campaigns. No ads! It's free!
- [Free Privacy Policy Generator | LiveChat® Tools | LiveChat.com](https://www.livechat.com/privacy-policy-generator/): Create a simple privacy policy for your website, app, or ecommerce in just two minutes. LiveChat®'s privacy policy generator is free for everyone.

## Solutions
- [IT Software | LiveChat® Information Technology Solutions | LiveChat.com](https://www.livechat.com/solutions/it-software/): All software requires customer support at every stage of using the product. With LiveChat®, your customers will always have the help they need.
- [Live Chat for Education 🎓 Solution | LiveChat.com](https://www.livechat.com/solutions/education/): A powerful yet simple app to keep up with your students. Share school announcements, help with applying, answer questions, and build strong relationships.
- [LiveChat® Business Customer Support Software | LiveChat.com](https://www.livechat.com/solutions/customer-support/): Back up human interactions with the right dose of automation and technology. Streamline your customer support and get more time to focus on customer experience.
- [LiveChat® Ecommerce 💰 Solution | Online Sales SaaS | LiveChat.com](https://www.livechat.com/solutions/ecommerce/): Ecommerce without customer support is like macaroni without cheese. Sell, guide, support, automate, and take your customer service to another level.
- [LiveChat® for Sales and Marketing | LiveChat.com](https://www.livechat.com/solutions/sales-and-marketing/): Turn traffic into growing revenue. Boost your sales and marketing performance with interactions at every stage of the buyer's journey.
- [Live Chat in Human Resource Management | LiveChat.com](https://www.livechat.com/livechat-for-human-resources/): Use Live Chat in HRM. Speed up the recruitment by chatting with candidates. Assist over chat, make the application process easy. Try LiveChat now!\
- [Automotive Customer Service Through LiveChat | LiveChat.com](https://www.livechat.com/automotive-customer-service/): Use LiveChat for automotive customer service in your dealership or parts shop. Chat with visitors online and turn them into customers.
- [Live Chat Software for Forex Companies | LiveChat for Forex | LiveChat.com](https://www.livechat.com/livechat-for-forex/): Deliver fast, 24/7 customer service on your Forex website using LiveChat. Live chat software is used by Forex companies to offer quick help to several traders at a time. See how Forex companies utilize live chat software.
- [Live Chat Software for hosting companies | LiveChat for web hosting | LiveChat.com](https://www.livechat.com/livechat-for-hosting/): Use live chat software to make customer service a part of your hosting website. LiveChat is a perfect solution for sales and support in the web hosting industry. See examples of hosting companies using live chat software.
- [Live Chat for Travel and Tourism | LiveChat.com](https://www.livechat.com/livechat-for-travel/): Chat and convert travel enquiries into reservations using LiveChat. Travel agencies and tourism offices already use LiveChat to chat live with their customers!
- [Lead Generation Software for Websites 🚀 | LiveChat.com](https://www.livechat.com/lead-generation/): Improve your web conversion with LiveChat® communication tools. Pick the perfect lead generation solution for your business and never lose another lead 💰
- [LiveChat® for Casinos, Betting & iGaming Websites 🎰 | LiveChat.com](https://www.livechat.com/livechat-casinos-online-gambling/): Deliver real-time customer support with LiveChat, tailored for casinos, gambling sites, and bookmakers. Enhance the player experience and boost retention in the competitive iGaming space.
- [Ecommerce B2B Professional Services for Virtual Business | LiveChat.com](https://www.livechat.com/enterprise/professional-business-services/): Quick and bulletproof implementation. Shorter time to value. Higher return on investment. Get all that and more with our Professional Services team.
- [Enterprise SaaS 💰 Sales Boost Solution | LiveChat.com](https://www.livechat.com/enterprise/): 35,000+ businesses use LiveChat® as their enterprise live chat solution. Connect with customers at scale and focus on what grows your revenue.
- [Care to Chat? - LiveChat® for Nonprofits | LiveChat.com](https://www.livechat.com/nonprofit/): Boost your nonprofit's impact with LiveChat®'s free product suite. Improve engagement and support with our powerful chat tools tailored for nonprofits.

## Integration

- [LiveChat® integration with HelpDesk software | LiveChat.com](https://www.livechat.com/helpdesk-integration/): Connect HelpDesk to LiveChat® to get the best of both. Manage chats, tickets & emails in one easy-to-use omnichannel platform, with 24/7 support
- [In-Chat Voice Calls, Live Video Chat & Screen Sharing | LiveChat.com](https://www.livechat.com/in-chat-voice-video-screen-sharing/): Integrate LiveChat® with SnapCall, and give your website visitors voice and video calls & enable screen sharing right inside chat window.
- [Shopify LiveChat® Integration | LiveChat.com](https://www.livechat.com/shopify-chat/): Integrate LiveChat® with the Shopify e-commerce platform and get more leads from direct conversations with your website visitors!
- [BigCommerce Live Chat Integration for E-Commerces | LiveChat.com](https://www.livechat.com/bigcommerce-chat/): Integrate LiveChat® & BigCommerce platform. Get extra leads from direct conversations with your website visitors and sell more 💰

## Legal

- [LiveChat® Legal & Terms of Use | LiveChat.com](https://www.livechat.com/legal/): Whether you’re just dropping by or one of our Partners, here’s all the legal information you’ll need to know about LiveChat®.
- [Security | LiveChat® Features | LiveChat.com](https://www.livechat.com/general-data-protection-regulation/): Discover LiveChat® security features. Encrypted connection, credit card masking, access restriction, secure data storage, and much more.

## Media kit

- [Media Kit | LiveChat | LiveChat.com](https://www.livechat.com/media-kit/): Check out the media kits of our products, and discover the latest information about LiveChat, ChatBot, HelpDesk, and KnowledgeBase.
- [Office | LiveChat.com](https://www.livechat.com/media-kit/office/):
- [People | LiveChat.com](https://www.livechat.com/media-kit/people/):
- [Product screenshots | LiveChat.com](https://www.livechat.com/media-kit/product-screenshots/):
- [New Logos for Our Products | LiveChat® | LiveChat.com](https://www.livechat.com/new-logo/): Explore the fresh visual identity for LiveChat®, ChatBot, HelpDesk, and KnowledgeBase. See how our new logos reflect the evolution of our products!

## Customers

- [Appsvio Provides One-Of-A-Kind Support in the Atlassian Ecosystem | LiveChat.com](https://www.livechat.com/customers/customer-stories/appsvio/): Making customer communication more effective and implementing real-time communication were the main reasons that pushed Appsvio toward using LiveChat.
- [AutoAccessoriesGarage.com Gets 485% Conversion Boost with LiveChat | LiveChat.com](https://www.livechat.com/customers/customer-stories/autoaccessoriesgarage-com/): See how fantastic chat customer service can translate into nearly five times higher conversion rates and orders four times as big.
- [AWeber Reaches 95% of Customer Satisfaction with LiveChat | LiveChat.com](https://www.livechat.com/customers/customer-stories/aweber/): The AWeber team engages prospects while continuing to support their current customers. This has been a huge asset that helped them scale out to 24/7 support.
- [BBB Boston Improves Customer Service with LiveChat | LiveChat.com](https://www.livechat.com/customers/customer-stories/bbb-boston/): See how BBB adopted LiveChat to handle its customer service and what kind of features it uses to make it all happen.
- [Benchmark Closes Sales and Retains Customers with LiveChat | LiveChat.com](https://www.livechat.com/customers/customer-stories/benchmark/): Since they’ve used LiveChat, the customer satisfaction rating has gone up by 25%. Now, they have 90% of satisfied customers.
- [Cabins of the Smoky Mountains speeds up its customer service | LiveChat.com](https://www.livechat.com/customers/customer-stories/cabins-of-the-smoky-mountains/): Cabins of the Smoky Mountains use LiveChat to resolve customer’s inquiries more effectively and to speed up customer service.
- [Customer Success Stories | LiveChat® | LiveChat.com](https://www.livechat.com/customers/customer-stories/): Learn how LiveChat® has helped over 35,000 companies in all industries to increase online sales, improve customer support and customer satisfaction scores.
- [Customers | Learn Why Over 35,000 Customers Trust LiveChat® | LiveChat.com](https://www.livechat.com/customers/): Our customers are over 35,000 companies from 150 countries. They use LiveChat® to provide amazing customer service for their customers. Try LiveChat® for free!
- [Depositphotos Increases the Visitor-to-Buyer Conversion | LiveChat.com](https://www.livechat.com/customers/customer-stories/depositphotos/): Read how Depositphotos wants to reach 100% customer satisfaction score for their support by offering real-time customer service over LiveChat.
- [Direct365 Customer Story with LiveChat | LiveChat.com](https://www.livechat.com/customers/customer-stories/direct365/): By implementing LiveChat on its site, Direct365 wanted to speed up query handling times and improve the overall interaction between the company and customers.
- [District 49 Uses LiveChat to Build a Strong Relationship with Its Community | LiveChat.com](https://www.livechat.com/customers/customer-stories/district-49/): Because of LiveChat, parents are finding it easier to communicate with the District 49 team members who can better respond to parents’ information needs.
- [EasyCompanies Simplifies the Way Customers Get the Support They Need | LiveChat.com](https://www.livechat.com/customers/customer-stories/easycompanies/): See how they used LiveChat to cut down the number of calls they get and started to provide faster customer service.
- [Edmund Optics Handles 50% of Customer Interactions with LiveChat | LiveChat.com](https://www.livechat.com/customers/customer-stories/edmund-optics/): The company has seen a drastic increase in the number of chats that easily surpasses emails and phone calls as their customers’ preferred communication channel.
- [Europcar Uses LiveChat to Turn Visitors into Customers | LiveChat.com](https://www.livechat.com/customers/customer-stories/europcar/): Hassle-free communication is convenient for both Europcar and its customers, and it results in more visitors buying from Europcar rather than its competition.
- [ForSaleByOwner is Growing 100% a Year Since Installing LiveChat | LiveChat.com](https://www.livechat.com/customers/customer-stories/for-sale-by-owner/): ForSaleByOwner improved the quality and speed of customer service on their website, so customers can rely on it and trust it with their property transactions.
- [Fox Rent a Car Customer Story with LiveChat | LiveChat.com](https://www.livechat.com/customers/customer-stories/fox-rent-a-car/): See how this car rental company gets new sales opportunities by offering real-time customer service through LiveChat.
- [GetResponse Decreases Churn with Faster Customer Service | LiveChat.com](https://www.livechat.com/customers/customer-stories/getresponse/): See how they made their offering more appealing by providing 24/7 customer service and improving support availability, response time, and overall customer satisfaction.
- [Green Retreats Uses LiveChat to Achieve 92% Customer Satisfaction | LiveChat.com](https://www.livechat.com/customers/customer-stories/green-retreats/): The Green Retreats team believes in providing top-notch customer experience, and the 5-star rating on Trustpilot proves that they walk the walk.
- [GreenState Credit Union Lowers Their Cost per Interaction by Using LiveChat | LiveChat.com](https://www.livechat.com/customers/customer-stories/greenstate-credit-union/): Learn how GreenState’s chat specialists use LiveChat to make substantially more recommendations and introductions than their phone counterparts.
- [Grove City College Uses LiveChat to Make the Application Process Easier for Young Students | LiveChat.com](https://www.livechat.com/customers/customer-stories/grove-city-college/): Read how Grove City College gets in touch with students and assists them with college planning and the application process.
- [HostAdvice Generates 19% of All Sales Through LiveChat | LiveChat.com](https://www.livechat.com/customers/customer-stories/hostadvice/): The first hour of using LiveChat each day covers the expenses of the chat agent. The remaining 23 hours are pure profit.
- [How a Shoe Purchase Ended with a LiveChat Installation | LiveChat.com](https://www.livechat.com/customers/customer-stories/sensorem/): Learn how Sensorem turns higher customer satisfaction into extending average contract length and increased customer lifetime value.
- [How Wembley Stadium Generated $1.5M in 8 Months with LiveChat and ChatBot | LiveChat.com](https://www.livechat.com/customers/customer-stories/wembley-stadium/): Wembley Stadium transformed its customer service and sales with LiveChat and ChatBot, resolving thousands of inquiries daily and boosting revenue by $1.5M in just eight months.
- [Innovations for Learning Brings a New Quality of In-App Support | LiveChat.com](https://www.livechat.com/customers/customer-stories/innovations-for-learning/): Switching to a professional chat system was a move towards improved service, and LiveChat covered all features the company was looking for in a chat platform.
- [Kinguin Reaches 97% of Customer Satisfaction with LiveChat | LiveChat.com](https://www.livechat.com/customers/customer-stories/kinguin/): With over 6 million customers, Kinguin's mission is to deliver customers a top-notch experience by giving their users easy access to customer service.
- [Lift Kits 4 Less Grows Sales with LiveChat on Their Magento Store | LiveChat.com](https://www.livechat.com/customers/customer-stories/lift-kits-4-less/): Despite detailed information on the product pages, communication with customers is the key to providing effective customer service.
- [LiveChat® Reviews & Testimonials | LiveChat® | LiveChat.com](https://www.livechat.com/customers/live-chat-reviews/): Check out LiveChat® reviews and learn how our software helped users connect with customers. Our customers wrote over 1,600 positive testimonials.
- [Logical Position Increases Sales by Over 30% | LiveChat.com](https://www.livechat.com/customers/customer-stories/logical-position/): See how Logical Position managed to improve their sales by 30% by introducing real-time online chat to their customer service.
- [Luxury Estates International Increases Customer Conversion by 30% | LiveChat.com](https://www.livechat.com/customers/customer-stories/luxury-estates-international/): The company implemented LiveChat on one of its local sites to enable buyers and sellers to find answers quickly by interacting with them in real time.
- [Montway Auto Transport customers choose LiveChat over phone. | LiveChat.com](https://www.livechat.com/customers/customer-stories/montway-auto-transport/): Despite being one of the best-rated shipping companies in the US, Montway continually improves its customer service with LiveChat by exploring its features.
- [Movember Hits 97% Customer Satisfaction Over 13,000 with LiveChat | LiveChat.com](https://www.livechat.com/customers/customer-stories/movember/): See how Movember handled over 13,000 chats during their campaign and got an astonishing result of 97% customer satisfaction with LiveChat.
- [Mr Lender Hits 14,000 Five-star Reviews Since Installing LiveChat | LiveChat.com](https://www.livechat.com/customers/customer-stories/mr-lender/): See how Mr Lender gets 10% more engagement and increases conversions with thousands of visitors on their website each month.
- [Nju Mobile Customer Story with LiveChat | LiveChat.com](https://www.livechat.com/customers/customer-stories/nju-mobile/): See how LiveChat helps Nju Mobile to develop its brand image and make more sales through informative, online chats with potential customers.
- [OptinMonster Multiplies Average Revenue per User by Using Chat | LiveChat.com](https://www.livechat.com/customers/customer-stories/optinmonster/): By implementing LiveChat, OptinMonster provides excellent customer service, increases sales conversion, and grows average revenue per user.
- [Pioneer Millworks Increased Its Average Opportunity Value by 16% | LiveChat.com](https://www.livechat.com/customers/customer-stories/pioneer-millworks/): The company brings their customer service and sales team closer together, resulting in more closed projects and increased conversion rates.
- [PlasticPrinters Gets Additional $65,000 Worth of Business Each Month | LiveChat.com](https://www.livechat.com/customers/customer-stories/plasticprinters/): Read how PlasticPrinters.com saved thousands of dollars on lead generation by turning website visitors into customers using LiveChat.
- [Prijsvergelijken Grows Sales by 20% by Using LiveChat | LiveChat.com](https://www.livechat.com/customers/customer-stories/prijsvergelijken/): See how Prijsvergelijken uses LiveChat to build trust among its customers and offer real — not sponsored — advice.
- [PureVPN Grows Sales by 20% and Hits 94% Customer Satisfaction | LiveChat.com](https://www.livechat.com/customers/customer-stories/purevpn/): PureVPN wanted a communication product that’s easy to use for its users. They decided to test LiveChat, which offers real-time communication on a website.
- [Rushcliff Offers LiveChat Within Their Software | LiveChat.com](https://www.livechat.com/customers/customer-stories/rushcliff/): See how Rushcliff offers customer service directly from their product by placing LiveChat in their medical software and offering in-app customer service.
- [Sephora Uses LiveChat to Increase Average Order Value by 25% | LiveChat.com](https://www.livechat.com/customers/customer-stories/sephora/): Since installing LiveChat in March 2021, sales made thanks to online consultations constitute 1.7% of the company’s profits in the digital channel.
- [SmugMug’s Support Catapults Them to 94% Customer Satisfaction | LiveChat.com](https://www.livechat.com/customers/customer-stories/smugmug/): SmugMug's priority is to empower photographers to tell the stories they want to in the way they want to, and LiveChat helps them with that.
- [SOFTSWISS Boosts Engagement with LiveChat | 5%+ Conversions & 90% Satisfaction | LiveChat.com](https://www.livechat.com/customers/customer-stories/softswiss/): Discover how SOFTSWISS improved player experience with LiveChat and ChatBot, achieving over 5% conversion rates, 90% satisfaction, and 30% fewer chat transfers.
- [The ABTU Takes Off with an Organized Customer Service | LiveChat.com](https://www.livechat.com/customers/customer-stories/american-business-and-technology-university/): See how the university's use of LiveChat resulted in a 50% decrease in the number of received phone calls and reduced the costs of returned calls.
- [The Chat Shop Grows Sales and Reaches 98% Customer Satisfaction | LiveChat.com](https://www.livechat.com/customers/customer-stories/the-chat-shop/): By installing LiveChat, the company started to provide seamless customer service. It also helped them increase customer happiness and their client’s sales.
- [Tier1fx Takes on the Forex Market With Stellar Customer Service | LiveChat.com](https://www.livechat.com/customers/customer-stories/tier1fx/): Tier1FX focuses on delivering superior retail and institutional services while improving its clients’ experience with the latest trading technology tools.
- [Touch Support’s Chats Translate to 30% Of Their Expected Revenue | LiveChat.com](https://www.livechat.com/customers/customer-stories/touch-support/): Learn how Touch Support uses LiveChat to bump customer satisfaction by 11% and get new customers 24% of new customers via chat.
- [University of Windsor Library Reaches 96% Customer Satisfaction | LiveChat.com](https://www.livechat.com/customers/customer-stories/university-of-windsor/): See how the University of Windsor provides smooth communication on its website, enabling them to reach 96% of customer satisfaction.
- [Valley Driving School Makes Decisions Faster with Insights | LiveChat.com](https://www.livechat.com/customers/customer-stories/valley-driving-school/): Valley Driving School navigates through thousands of chats with Insights — a weekly summary with the most popular questions from LiveChat messages.

## Live chat comparison

- [LiveChat® the best Drift alternative | LiveChat.com](https://www.livechat.com/live-chat-comparison/drift-alternative/): Check the differences like enhanced customer support or improved chat conversion. Try LiveChat® for free. Our tool will boost your business!
- [Live Chat the best Freshchat alternative | LiveChat.com](https://www.livechat.com/live-chat-comparison/freshchat-alternative/): Check what LiveChat® platform offers compared to Freshchat software and why LiveChat®’s so highly rated by customers.
- [LiveChat® the best Intercom alternative | LiveChat.com](https://www.livechat.com/live-chat-comparison/intercom-alternative/): Check the differences like enhanced customer support or improved chat conversion. Try LiveChat® for free. Our tool will boost your business!
- [Looking for LivePerson alternative? Meet LiveChat® | LiveChat.com](https://www.livechat.com/live-chat-comparison/liveperson-alternative/): Check the world-class online communication platform. Boost your sales with a solution trusted by 35,000+ companies from 150 countries.
- [Tawk.to alternative | LiveChat.com](https://www.livechat.com/live-chat-comparison/tawk-to-alternative/): Tawk.to alternative
- [Introducing the LiveChat® - the best Zendesk alternative | LiveChat.com](https://www.livechat.com/live-chat-comparison/zendesk-chat-alternative/): Meet LiveChat® the #1 communication tool that will boost your business growth. Check the differences and try LiveChat® for free.
- [Live Chat Comparison – Compare Leading Live Chat Providers | LiveChat.com](https://www.livechat.com/live-chat-comparison/): Looking for an alternative live chat provider? Check out our live chat comparison and choose live chat software that suits your needs.

## Help

- [Sub-Processors | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/livechat-list-of-subprocessors/): Learn how LiveChat cooperates with Sub-Processors, our approach to safety, quality assurance, and the locations where each Sub-Processor stores your data.
- [Guide to the Business Associate Agreement | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/guide-to-the-baa/): Trust and reputation are vital factors when processing medical info. Learn how to secure both with LiveChat's guide to the Business Associate Agreement.
- [Chat forms and customer data collection surveys | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/chat-surveys/): Learn how to use chat forms before and after the chat. Improve your business services and achieve higher customer satisfaction with simple forms.
- [Outbound messages | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/outbound-messages/):
- [Priority Chats | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/priority-chats/):
- [Improving your cookie banner in relation to live chat | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/improving-your-cookie-banner-a-guide-for-livechat/): Learn how to balance customer experience with privacy, navigate consent regulations, and design your cookies banner, all in relation to the live chat app.
- [Search bar: Navigate your live chat app | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/search-navigate-your-livechat-app/): Discover LiveChat search bar and learn how to use it. Easily find past conversations with customers, navigate through settings, and access important data.
- [Welcome Screen: Your digital storefront | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/chat-widget-welcome-screen/): Add an elegant and feature packed front to your chat widget. Offer chat, self-service, and tickets in one place. Link other services useful to your customers.
- [Webhooks: Custom live chat integrations | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/webhooks-customize-your-livechat-experience/): Create simple automated flows and custom live chat integrations. For example, set up automated email campaigns or update your customers' info in a CRM.
- [Text Copilot: AI-powered personal assistant | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/one-ai-powered-personal-assistant/): Copilot helps you navigate Text products and your own business knowledge base. It's an interactive database you can communicate with using text commands.
- [Insights: Learn what your customers ask for | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/insights/): Easily find the most popular questions your customers ask on chats. Organize, prioritize, and analyze queries, and get results in your inbox every week.
- [LiveChat: How AI Enhances Customer Support | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/how-ai-enhances-customer-support-in-livechat/): Learn how LiveChat implements AI, what benefits it brings, and how privacy and data protection are handled in the face of the AI revolution.
- [Live chat customer sentiment analysis | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/customer-sentiment-analysis/): Discover customer sentiment analysis, a tool that indicates customers emotional state. Monitor individual satisfaction levels, react to negative sentiment.
- [Reply suggestions: AI assistance for your customer service | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/reply-suggestions/): Upload your business resources into LiveChat and let AI assistant suggest replies based on those sources. Elevate your customer service with automation.
- [Get your live chat widget ready for CIPA | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/get-your-chat-window-ready-for-your-website-visitors-under-cipa/): Prepare your chat pre-chat form function and stay compliant with the California Invasion of Privacy Act (CIPA). Avoid CIPA fines and other legal remedies.
- [From chat to email: Nurture leads with the Mailchimp & LiveChat integration | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/from-chat-to-email-nurture-leads-with-the-mailchimp-livechat-integration/): Learn practical use cases of the LiveChat x Mailchimp integration. Trigger targeted email campaigns for chosen customers by tagging live chats.
- [Mailchimp: Follow up with a cross-sell offer | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/upsell-and-cross-sell-with-the-mailchimp-integration/): Learn practical use cases of the LiveChat x Mailchimp integration. Send a complementary offer after every chat to cross-sell products and delight customers.
- [Mailchimp: Continue live chats with targeted newsletter campaigns | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/rediscover-your-productmarket-fit-with-mailchimp/): Learn use cases of the LiveChat x Mailchimp integration. Send targeted email journeys after a chat with a lead. Surprise and convert delighted customers.
- [Mailchimp: Appreciate loyal customers with personalized follow-ups | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/surprise-customers-and-gain-loyalty-with-the-livechat-mailchimp-integration/): Learn practical use cases of the LiveChat x Mailchimp integration. Provide personalized customer service. Surprise loyal customers with tokens of appreciations.
- [Mailchimp: Survey customers after every live chat  | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/survey-your-customers-in-style-with-mailchimp/): Learn practical use cases of the LiveChat x Mailchimp integration. Send a survey after every chat to gather valuable insights and know how your customers feel.
- [Target the right audience with the Mailchimp Integration | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/target-the-right-audience-with-the-mailchimp-integration/):
- [Mailchimp: Convert leads with time-sensitive email journeys | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/close-more-deals-with-time-sensitive-offers-via-the-mailchimp-integration/): Learn practical use cases of the LiveChat x Mailchimp integration. Utilize the power of time-sensitive email journeys to target and convert undecided prospects.
- [AI text enhancements: your agents’ writing assistant | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/ai-text-suggestions-your-agents-writing-assistant/): AI enhancing messages to match each customer’s situation and company tone. It offers rephrasing, summarizing, grammar correction, and content generation.
- [Square Online: Be Where Your Customers Are | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/square-online-be-where-your-customers-are/): Connect Square Online with LiveChat to let customers reach you anytime. Enhance your site with a modern chat widget that boosts engagement like no other.
- [Instagram for Business: Send replies from LiveChat to your followers | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/instagram-for-business-send-replies-from-livechat-to-your-followers/): Communicate with your Instagram followers via professional chat. Send replies to DMs and stories, manage all your communication channels in one place.
- [Migam: offer sign language translation right in the chat | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/migam-offer-sign-language-translation-right-in-the-chat/): Let deaf and hard-of-hearing customers sign in the chat with you. Camera and microphone access is the only requirement. Languages: Polish and Ukrainian.
- [LiveChat® Pricing & Plans | Start For Free | LiveChat.com](https://www.livechat.com/help/changes-in-livechat-product-and-pricing/): Pick a pricing plan that is the best fit for your company. Start with the 14-day free trial and join 35,000+ online businesses that already grow with LiveChat®!
- [LiveChat: Pricing model update | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/pricing-model-update/): Discover how LiveChat's pricing shifted from 'pay per seat' to 'pay per agent' and learn how the new model helps you save on ChatBot automation costs.
- [How to enable JavaScript in your browser | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/enable-javascript-in-your-browser/): Enable JavaScript in your browser to access all the popular platforms, like YouTube or Facebook, and use tools like live chats, messengers, and much more.
- [The Partner Program | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/the-partner-program/): It's all about growth opportunities within communication market. If you’re looking to extend your business offering, this program is a perfect fit for you.
- [LiveChat mobile: sell and support on the go | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/livechat-mobile-sell-and-support-on-the-go/):
- [Live chat for Elementor | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/livechat-for-elementor/): Add the top live chat widget to your Elementor-built websites. Engage, support, sell, and convert visitors with premium tools packed into a single app.
- [Add HelpDesk to the chat widget | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/add-helpdesk-to-the-chat-widget/): Display a ticket form in your chat widget or offer offline support with HelpDesk integration. let customers choose their preferred communication channel.
- [WhatsApp Business: Connect with over 2 billion users | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/whatsapp-business/): Let your customers contact you via WhatsApp, and let your agents support them via LiveChat. Manage all your communication channels in one place conveniently.
- [LiveChat guide to accessibility: WCAG, ADA, and more | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/livechat-guide-to-accessibility/): Learn about WCAG, ADA, and accessibility standards our live chat widget meets. Get a solution that's developed with all customers' convenience in mind.
- [Routing rules: lead your customers to dedicated live chat agents | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/setting-up-routing-rules/): Route customers to proper agents, assign different chat widget looks to your stores, disable chats on specific pages, and provide smooth customer service.
- [LiveChat subscription policy | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/livechat-subscription-policy/): Learn LiveChat's subscription policies, including free trials, paid plans, billing periods, cancellations, and everything you need to manage your account.
- [Apple Messages for Business: Connect with Messages app users via LiveChat | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/apple-messages-for-business-connect-with-customers-in-messages-app/): Receive and reply to messages sent from your customers via the Messages app on Apple devices. Provide a top customer experience thanks to LiveChat features.
- [LiveChat agent app doesn't support Internet Explorer 11 any more | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/livechat-agent-app-doesnt-support-internet-explorer-11-any-more/): Learn why Internet Explorer 11 (IE11) is not supported in the LiveChat agent app. Replace IE11 browser with a newer version or a desktop app.
- [BigCommerce: Customer insight | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/customer-insight-for-bigcommerce/): Review customer information right where you chat. See their carts, past orders, and showcase products without the constant switching between browser tabs.
- [LiveChat Marketplace: Integrate with the best online solutions | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/welcome-to-the-livechat-marketplace/): Expand LiveChat capabilities with other top ecommerce solutions. Get inspired by example integrations and practical use cases. Sell, support, and grow.
- [Campaigns: engage with automated pop-ups | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/targeted-messages-an-eye-catcher-that-can-do-more/): Grab your visitors’ attention with automated pop-ups that are easy to customize, retina-ready, and responsive. Engage effortlessly in a modern, effective way.
- [SnapCall: Call your customers straight from a chat | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/snapcall/): Jump to voice and video calls or screen sharing sessions with your customers right from a chat. Engage, support, and convert visitors from a single app.
- [Tips and best practices for one-time campaigns | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/tips-and-best-practices-for-announcements/): One-time campaigns create urgency by showing a message to each customer only once. Customer can act on the offer immediately or start a chat to learn more.
- [Sign up and log into LiveChat with Microsoft account | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/sign-up-and-log-in-with-microsoft/): Set up a LiveChat account using your Microsoft account. Seamlessly Log into the top live chat solution on the market with your Microsoft credentials.
- [Sign up and log into LiveChat with Apple ID | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/sign-up-and-log-in-with-apple-id/): Set up a LiveChat account using your Apple ID. Seamlessly Log into the top live chat solution on the market with your Apple credentials.
- [Add live chat to your Renderforest website | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/add-livechat-to-your-renderforest-website/): Add the top live chat widget to your Renderforest websites. Engage, support, sell, and convert visitors with premium tools packed into a single app.
- [Add live chat to your Weblium website | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/add-livechat-to-your-weblium-website/): Add the top live chat widget to your Weblium website. Engage, support, sell, and convert visitors with premium tools packed into a single app.
- [Troubleshooting guide for live chat mobile app notifications | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/troubleshooting-guide-for-mobile-app-notifications/): Resolve common issues with mobile notifications. Learn to review your mobile device preferences and settings. Never again miss any important notifications.
- [Text Accounts: logging into LiveChat | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/livechat-accounts-a-new-way-to-log-in-to-livechat/): Text Accounts allows you to sign in and log in to all Text products with the same credentials. It's fast and convenient access to the best e-commerce tools.
- [Tips and best practices for campaigns | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/tips-and-best-practices-for-rich-greetings/): Check how campaigns can be used to generate leads, automate targeted marketing, guide customers around your website, schedule appointments, and more!
- [Customer Insight for Shopify: View your customer and store info directly in the LiveChat app. | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/customer-insight-for-shopify-view-your-customer-and-store-info-directly-in-the-livechat-app/): Add Customer Insight to view customer info and orders in the LiveChat app. Connect multiple Shopify stores to one LiveChat license for seamless management.
- [SMS Twilio integration | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/sms-twilio-integration/): Integrate Twilio with LiveChat to receive and reply to SMS text messages right in the LiveChat agent app.
- [Engage visitors using Campaigns | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/targeted-messages/): Campaigns (pop-ups) help you share announcements, discounts, promote products, and engage visitors on your website. Learn how to make the most of them!
- [Asynchronous communication | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/messaging-mode/): Asynchronous messaging lets you communicate with customers both online and offline, similar to the experience in social apps like Facebook or WhatsApp.
- [Jumpseller: Add LiveChat to your store | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/jumpseller-add-livechat-to-your-store/): Learn how to add the LiveChat chat widget to your Jumpseller online store in a few simple steps. No coding skills needed to enhance customer engagement!
- [Manage your LiveChat subscription | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/managing-the-subscription-ppa/): Discover how to set up, renew, or modify your LiveChat subscription easily and ensure uninterrupted access to powerful customer communication tools.
- [Add KnowledgeBase to the chat widget | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/knowledgebase-chat-widget/): Empower customers to find answers independently thanks to KnowledgeBase, offering self-help solutions and offline support to boost satisfaction anytime.
- [California Consumer Privacy Act (CCPA) | LiveChat Help Center | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/get-ready-for-ccpa/): With this article, you will not only learn how to make your LiveChat California Consumer Privacy Act compliant but also learn more about the Act itself.
- [Google Tag Manager: add LiveChat to your sites | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/google-tag-manager-template-gallery-add-livechat/): Learn how to add LiveChat installation code with Google Tag Manager (GTM). Follow our guidelines and install LiveChat with just a few clicks!
- [Calendly: Schedule meetings in the chat widget | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/calendly/): Let your leads and customers schedule meetings right in the chat widget. Send a customized Calendly invitation with just a few clicks.
- [Unassigned chats explained | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/unassigned-chats/): Stop missing out on Facebook messages that were sent when you were away. With unassigned chats you can reply anytime you want.
- [How to Add LiveChat to 10Web | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/10web-add-livechat/): Install LiveChat on your 10Web website and start connecting with your customers via chat.
- [HelpDesk: Turn chats into manageable tickets | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/helpdesk/): Combine email and ticket management with live chat by connecting HelpDesk to your LiveChat account. Streamline customer communication in a single app.
- [Add LiveChat to your Tilda website | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/tilda-add-livechat/): Follow this short tutorial to add LiveChat to your Tilda site. The installation takes only 5 minutes and you can talk to your visitors right away.
- [Chat history explained | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/chat-history/): Chat history is a great way to save time for you and your customers. Lean how to show previous chats in the chat widget.
- [Reporting options in LiveChat | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/missed-chats-report/): LiveChat offers a wide range of chat and tickets reports. Use them to fine-tune your implementation and spot areas that can be optimized and more efficient.
- [Manage Your Team with Reports | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/manage-team-reports/): Learn how to mange you customer service team with LiveChat Reports. Predict your staffing needs and schedule shifts with ease.
- [How to Add LiveChat to Your Zoey Store | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/zoey-add-livechat/): Add LiveChat to your Zoey store with our step-by-step tutorial. Talk to potential customers through live chat and make more sales.
- [Keep track of LiveChat metrics with Home | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/home-section/): The Home section is a space where you find your next steps with LiveChat. As well as reports that let you stay on track with your business goals.
- [Set up LiveChat on Your Website and Onboard Your Team | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/manager-handbook/): This is your guide to implementing and utilizing LiveChat. Learn how to add LiveChat to your website, monitor traffic data, and create effective workflows.
- [Help your support team succeed with LiveChat | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/help-your-team-succeed/): Prepare your team for a transition to LiveChat. Learn how to create a workflow that helps your agents provide excellent customer support.
- [NetSuite LiveChat | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/netsuite-livechat-add-chat-to-suitecommerce/): Add LiveChat to your SuiteCommerce website and gain an additional channel of communication with your customers, closing more deals in the process!
- [How We Calculate Agent Rankings in Reports | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/agent-rankings/): Learn how we calculate agent ranking for chat & ticket satisfaction reports in LiveChat. See why we chose Wilson score to do it.
- [Auth0: boost your LiveChat's security with Single Sign-On! | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/auth0-boost-your-livechats-security-with-single-sign-on/): Auth0: integrate LiveChat with Auth0 and start using Single Sign-On as your designated login method, boosting your LiveChat's security in the process!
- [Archives section explained | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/archives-overview/): Get to know Archives. Learn how to filter, sort and tag past conversations. Quickly check previous chats with your customers.
- [Customer details overview | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/customer-details/): Learn how to use Customer Details to provide even better customer support. Discover apps and customization options that make your work more effective.
- [Use LiveChat with Content Security Policy | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/use-livechat-with-content-security-policy/): Use LiveChat with Content Security Policy | Learn how to modify your Content Security Policy so that it'll fully support LiveChat!
- [Cloudbeds: add LiveChat to your site | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/cloudbeds-add-livechat/): Learn how to add LiveChat to your Cloudbeds booking page. Answer your customers' questions in real time, close more bookings with proactive chats and more.
- [Ghost: add LiveChat to your site | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/ghost-add-livechat/): Learn how to install LiveChat on your Ghost website in just a few minutes. Start talking to your readers in real time, get new subscribers and more.
- [MotoCMS: add LiveChat to your site | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/motocms-add-livechat/): Add LiveChat to your MotoCMS website. Talk to your site's visitors to resolve support cases on the spot or encourage them to buy your products.
- [Six simple chatbot ideas | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/six-simple-chatbot-ideas/): Read about chatbot ideas to learn what AI-powered bots are able to do. You can use these examples to make up your own online assistant.
- [Chatbot design tips&tricks | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/chatbot-design-tips-tricks/): Building your first chatbot can be overwhelming. Read our tips&tricks on how to design a robust, customer service bot with no coding skills.
- [Chat widget visibility | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/chat-widget-visibility/): Learn what chat widget visibility options there are and how to set them. Hide the minimized chat icon permanently or until the chat window gets activated.
- [Ucraft: add LiveChat to your website | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/ucraft-add-livechat/): Let your customers talk to you while they are browsing your Ucraft website. LiveChat replaces e-mail and phone support with a one, easy to use app.
- [What are rich messages? | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/rich-messages/): With rich messages, you can utilize the power of your content by sending responses that are more personal and engaging than plain text. Here's how to do it.
- [Moodle: add LiveChat to your website | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/moodle-add-livechat/): Follow this tutorial to install LiveChat on your Moodle website. Get to know your users and their learning needs to make your educational content better.
- [DotNetNuke chat: add LiveChat to your DNN website! | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/dotnetnuke-add-livechat-to-your-website/): DotNetNuke Chat module: add LiveChat to your website and provide your customers with exceptional 24/7 support! All of that with just a few simple steps
- [VirtueMart LiveChat plugin | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/virtuemart-add-livechat-online-store/): Use VirtueMart LiveChat plugin to add a powerful chat to your online store, increasing your customers' satisfaction and closing more deals in the process!
- [HIPAA Compliant Live Chat | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/livechat-hipaa-compliant-guide/): Make your live chat HIPAA compliant with this actionable guide. Prepare both, your chat widget and LiveChat app for agents with easy to follow, specific steps.
- [Selz: add LiveChat to your store | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/selz-add-livechat/): Start chatting with users visiting your Selz store. Install live chat and engage your visitors with automated greetings, selling more products via chat.
- [Customize your chat widget | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/customize-your-chat/): See how easy it is to customize your chat widget with LiveChat, maintaining the awareness of your brand among your website visitors!
- [nopCommerce LiveChat | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/nopcommerce-livechat-in-your-web-store/): nopCommerce LiveChat integration allows you to add LiveChat to your store and create a quality Customer Service for your visitors, with just a few steps!
- [SharpSpring: Add leads from chats automatically | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/sharpspring-connect-livechat-sharpspring/): Add customers from chats as leads in SharpSpring at the end of every chat.  Focus on your customers while your list of leads grows quickly and automatically.
- [CS-Cart LiveChat | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/cs-cart-livechat-in-your-e-commerce/): With CS-Cart LiveChat plugin you can build e-commerce platform with multiple storefronts and exceptional Customer Service!
- [Yola: Add LiveChat to your Yola website! | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/add-livechat-yola-website/): Start engaging your Yola website visitors using live chat conversations. Install customized LiveChat window on your Yola website.
- [Thinkific: Add LiveChat to your Thinkific website! | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/add-livechat-thinkific-website/): Start chatting with users visiting your Thinkific platform. Install live chat and engage your visitors with automated campaigns selling more courses online.
- [Uscreen: Add LiveChat to your Uscreen website! | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/uscreen-add-live-chat-uscreen-website/): Communicate with your Uscreen visitors and buyers with LiveChat and sell videos using real-time conversations.
- [PageCloud: Add LiveChat to your website created in PageCloud | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/pagecloud-add-livechat-website-created-pagecloud/): Provide real-time live chat customer support to visitors visiting your PageCloud website. Engage your users with automated campaigns.
- [Ordering LiveChat | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/ordering-livechat-enrich-your-business/): Ordering LiveChat integration allows you to resolve your customers' queries online, by adding a simple yet powerful chat tool to your online store!
- [BigCommerce LiveChat | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/bigcommerce-add-a-chat-to-your-store/): BigCommerce LiveChat allows you to add LiveChat to your store and start closing more deals in a process! All of that with a hustle-free installation process
- [Upscope LiveChat | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/upscope-livechat-share-customer-screen/): Upscope LiveChat allows you to easily share your customers' screen, giving you the possibility to solve their issues straight during a chat!
- [Prepare your chat for GDPR! | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/prepare-chat-gdpr/): Making LiveChat GDPR compliant is our number one priority, that is why we prepared a short article that will help you adjust your chat window as well!
- [Volusion: live chat for Volusion | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/volusion-live-chat-for-volusion/): Live chat for Volusion opens up another means of communication with customers, giving them instant answers to any questions they might have.
- [Octoboard: monitor performance of your LiveChat | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/octoboard-monitor-performance-livechat/): Integrate LiveChat with Octoboard and record all of your LiveChat-related events. Keep track of every chat and ticket under neatly organized dashboard.
- [MIVA: live chat for MIVA Merchant website | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/live-chat-for-miva-merchant-website/): Add the top live chat widget to your MIVA Merchant website. Engage, support, sell, and convert visitors with premium tools packed into a single app.
- [Connect Facebook Messenger to LiveChat | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/facebook-messenger-chat-with-your-fans/): Link your Facebook Fanpage with LiveChat and receive messages from customers and fans right in LiveChat application. Messenger LiveChat app is now ready!
- [Discrepancies and improvements in LiveChat reports | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/discrepancies-in-livechat-reports/): Find out what are the possible discrepancies in LiveChat reports and what do they mean! Because not all discrepancies are bad.
- [CommerceV3: add live chat to your store | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/commercev3-add-live-chat-store/): Add the top live chat widget to your CommerceV3 web store. Engage, support, sell, and convert visitors with premium tools packed into a single app.
- [Tumblr: add LiveChat to your website! | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/tumblr-chat-add-livechat-blog/): Tumblr chat: add LiveChat to your blog and engage your readers in real-time conversations! Or, if you are running an e-commerce, use it to close more deals!
- [Sales Tracker: Monitor the value of your chats with LiveChat | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/sales-tracker/): Set up a Sales Tracker for your website and see which chats with customers turn into sales and how much revenue you get from them.
- [Jimdo LiveChat | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/jimdo-livechat-equip-website-livechat/): Jimdo LiveChat integration allows you to create an exceptional service for your customers! Check out our dedicated tutorial and see how the magic happens.
- [Use join.me with LiveChat | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/join-me-access-your-visitors-desktop/): Use join.me LiveChat integration and see how easy it is to host an online meeting. All of that without leaving your LiveChat app.
- [1CRM LiveChat | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/1crm-livechat-grow-crm-records/): 1CRM LiveChat: use 1CRM integration and grow your Leads and Contacts straight from the chat! Check out our official tutorial and see how the magic works.
- [Helpmonks LiveChat | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/helpmonks-livechat-communication-in-one-place/): Helpmonks LiveChat integration allows you to keep all of your communication in one place! And all of that with just a few easy steps!
- [KnowledgeBase: Add images and videos to your articles | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/add-imagesvideos-knowledge-base-article/): Learn how to add images and videos to your knowledge base articles. Make your articles stand out thanks to visual add-ons enhancing your readers experience.
- [Add articles to your KnowledgeBase help center | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/create-your-first-knowledge-base-article/): Create a complete help center that's easy to use from the get-go. Publish articles that are useful to your customers and handy for agents working on chats.
- [Median: CoBrowse with your customers! | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/livechat-median-cobrowse-customers/): LiveChat Median: chat and CoBrowse with your customers at the same time, with this dead-easy to use integration! All of that with just a few easy steps.
- [Leadpages: add live chat to your landing page | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/leadpages-add-live-chat-landing-page/): Add the top live chat widget to your Leadpages landing page. Engage, support, sell, and convert visitors with premium tools packed into a single app.
- [Pingrely: check your website's uptime | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/pingrely-check-your-websites-uptime/): LiveChat Pingrely: add Pingrely to LiveChat and monitor the uptime of your website, straight in your LiveChat app! All of that with just a few easy steps.
- [WhatConverts: analyze your chat leads! | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/whatconverts-analyze-your-chat-leads/): With just a few easy steps, integrate LiveChat with WhatConverts and use their tracking tools to determine which traffic source generate more leads!
- [osCommerce: add LiveChat to your online store! | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/oscommerce-add-livechat-to-your-online-store/): osCommerce LiveChat integration allows you to add a chat widget to your e-commerce website! Start closing more deals with just a few easy steps
- [Create a bot for your LiveChat with ChatBot integration | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/chatbot-integration/): Create a bot for your LiveChat using the ChatBot (previously BotEngine) integration. Handle more cases and automate repetitive scenarios!
- [Squarespace: Let Creativity Enhance Your Business | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/squarespace-chat-add-livechat-to-website/): Connect Squarespace to LiveChat to enhance your store with powerful ecommerce tools. Provide premium support via chat, Messenger, WhatsApp, SMS, and email.
- [Freshdesk: transcripts and support emails as tickets | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/freshdesk-integration-log-transcripts-support-emails-as-tickets/): Freshdesk integration. Combine LiveChat with Freshdesk to extending your customer service capability to manage customer requests.
- [Constant Contact: grow your leads from chat! | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/constant-contact-grow-leads-chat/): Constant Contact: see how easy a LiveChat email marketing can be, with our Constant Contact integration! Check out our integration grow your Leads!
- [Triggerbee: analyze your chat behavior! | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/triggerbee-analyze-your-chat-behavior/): Triggerbee: analyze your chat and see how customers engage with Customer Support on your website! Gather additional data to better target your visitors.
- [Drupal: add LiveChat to your website! | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/drupal-add-livechat-website/): Drupal: add LiveChat to your website and amaze your customers by providing them with exceptional Customer Service! All of that with just a few easy steps.
- [Big Cartel: add live chat to your online store | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/add-live-chat-big-cart/): Add the top live chat widget to your Big Cartel store. Engage, support, sell, and convert visitors with premium tools packed into a single app.
- [CoreCommerce: add a chat to your store | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/corecommerce-add-chat-to-store/): CoreCommerce: add a chat to your store and amaze your customers with the exceptional customer service. Close more deals in a process, with a few easy steps!
- [Joomla!: add LiveChat to your website | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/joomla-add-livechat-to-your-website/): Joomla!: add LiveChat to your website and make sure that no visitor will stay unattended! And all of that with just a few simple steps.
- [Wishpond: live chat on your Wishpond landing page | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/live-chat-for-wishpond/): Add the top live chat widget to your Wishpond landing pages. Engage, support, sell, and convert visitors with premium tools packed into a single app.
- [Landingi: Add live chat to your website | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/add-live-chat-landingi-page/): Add the top live chat widget to your Landingi pages. Engage, support, sell, and convert visitors with premium tools packed into a single app.
- [Is LiveChat slowing my website? | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/is-livechat-slowing-my-website/): This article will tell you what kind of errors may occur when testing your site's performance, like loading speed, and help you mitigate those issues.
- [SITE123: add live chat to SITE123 | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/add-live-chat-to-site123/): Add the top live chat widget to your SITE123 website. Engage, support, sell, and convert visitors with premium tools packed into a single app.
- [Unbounce: Add chat to your landing pages | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/live-chat-for-unbounce-landing-pages/): Add the top live chat widget to your Unbounce landing pages. Engage, support, sell, and convert visitors with premium tools packed into a single app.
- [Live chat Quality Badge and Quality Page | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/quality-badge-adding-badge-site/): Obtain a Quality Badge for your customer service. Showcase your team's skill in providing exceptional support. Put it on display on a dedicated Quality Page.
- [OpenCart: add LiveChat to your store | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/opencart-add-livechat-to-your-store/): OpenCart: add LiveChat to your store and start closing more deals by targeting your customers' exact needs! All of that with just a few easy steps.
- [PinnacleCart: add live chat to your ecommerce store | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/add-live-chat-to-pinnaclecart/): Add the top live chat widget to your PinnacleCart store. Engage, support, sell, and convert visitors with premium tools packed into a single app.
- [IRIS CRM: Chat with your online merchants | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/iris-crm-integration/): Add the top live chat widget to connect with your merchants on your website. Support them with premium tools packed into a single app.
- [Facebook Pixel: track LiveChat data | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/facebook-pixel-track-livechat-data/): Facebook Pixel: track LiveChat-related data and see how many chats, surveys or tickets have your customers engaged in, straight in Facebook Ads Manager!
- [LeadSquared: capture leads straight from chat | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/leadsquared-capture-leads-from-chat/): LeadSquared: capture your leads straight from the chat and save a lot of time by using the advantage of the fully automatic lead-capture process!
- [HubSpot: manage your Contacts in LiveChat | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/hubspot-view-your-contacts-in-livechat/): Hubspot: view your Contacts in LiveChat and use this opportunity to close more deals - all of that with just a few simple steps!
- [Webflow: add LiveChat to your website | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/integrate-livechat-with-webflow/): Add the top live chat widget to your Webflow website. Engage, support, sale, and convert visitors with premium tools packed into a single app.
- [Instapage: add LiveChat to your Landing Page! | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/instapage-add-livechat-to-your-landing-page/): Instapage: add LiveChat to your Landing Page and use it to close more deals! All of that with just a few easy steps and LiveChat
- [Constant Contact: gain new subscribers! | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/constant-contact-gain-new-subscribers-from-chats/): Constant Contact: gain new subscribers from chats and use this opportunity to grow your newsletter campaign! All that with just a few steps and Zapier.
- [Mailigen: add contacts straight from chats | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/mailigen-add-new-contacts-straight-from-your-chats/): Mailigen: add new contacts straight from your chats and use this opportunity to increase your newsletter campaign! All with just a few steps and Zapier.
- [Stratifyd: analyze data from LiveChat | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/stratifyd-analyze-data-from-livechat/): Stratifyd: analyze data from LiveChat with AI-powered analytics. Check out your agents' sentiment or the most popular topics discussed over a chat!
- [Gold-Vision: create new CRM records from LiveChat | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/gold-vision-create-new-crm-records-from-livechat/): Gold-Vision: create new CRM records from LiveChat and gain a full picture of your customers and leads. Close more sales with just a few easy steps!
- [ProjectManager: Track the success rate of your chats! | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/projectmanager-track-the-success-rate-of-your-chats/): Use Zapier to integrate LiveChat with ProjectManager: track the success rate of your chats and the amount of chats completed on your website!
- [Elevio: add LiveChat to your Knowledge Base! | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/elevio-add-livechat-to-your-kb/): Elevio: add LiveChat to your Knowledge Base with few simple steps and keep all your Customer Support channels in one place!
- [WooCommerce: add LiveChat to your store | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/woocommerce-add-livechat-to-your-store/): Add live chat to your WooCommerce store in just a few steps and seamlessly combine chatting with shopping to boost customer engagement and grow revenue!
- [PlayVox: measure the quality of your chats! | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/playvox-measure-the-quality-of-your-chats/): Integrate LiveChat with PlayVox: measure the quality of your chats in enjoyable, hustle-free way - all in just a few simple steps!
- [LiveChat for Windows tutorial | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/livechat-for-windows/): Start using our LiveChat application dedicated to Windows operating system and answer chats from your customers directly from your desktop screen!
- [Diagnosing Network Problems with LiveChat | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/diagnosing-network-problems-livechat/): Learn the process of diagnosing network problems with your LiveChat and see how can you provide us with the data needed to resolve them as soon as possible!
- [Google Tasks: don't forget customers' queries | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/google-tasks-integration/): Google Tasks integration will allow you to link LiveChat with Google Tasks through Zapier - easy and fast way to make a note about your customers' requests.
- [Magentrix Integration for your Social Intranet | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/magentrix-integration/): Magentrix Integration allows you to pass all new tickets directly to your Magentrix Dashboard as cases - fast and easy integration through Zapier!
- [Google Contacts integration for Online Businesses | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/google-contacts-integration-add-livechat-contacts-contacts-google/): Google Contacts integration is an easy, and fully automated way to store your visitors' information in your Google account - use it to manage your leads!
- [Salesforce integration | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/salesforce-integration/): Learn how to integrate LiveChat with Salesforce software. Check how to set up integration to gain new leads - it is really simple!
- [Frequently Asked Questions | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/frequently-asked-questions/): Check the frequently asked questions about LiveChat Software. Find your answers or just open LiveChat support chat and ask us anything.
- [Toggl - LiveChat integration tutorial | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/toggl-integration/): Pass the info about your clients from LiveChat to Toggl. Set up the integration through Zapier by following the steps of this tutuorial.
- [Todoist - LiveChat integration tutorial | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/todoist-integration/): Create a Zap in Zapier that will pass a transcript of a LiveChat chat tagged with a specific tag to your tasks in Todoist.
- [Wunderlist - LiveChat integration tutorial | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/wunderlist-integration/): Create a Zap in Zapier that will pass a transcript of a LiveChat chat tagged with a specific tag to your tasks in Wunderlist.
- [Evernote - LiveChat integration tutorial | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/evernote-integration/): Create a Zap in Zapier that will pass a transcript of a LiveChat chat tagged with a specific tag to your notes in Evernote.
- [Github - LiveChat integration tutorial | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/github-integration/): Pass your chats on which the issues were reported from LiveChat to GitHub after setting up this Zapier-based integration.
- [Jira - LiveChat integration tutorial | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/jira-integration/): Integrate LiveChat with Jira for efficient communication. Use Zapier to pass data to Jira at the end of any chat with one click. Streamline your workflow.\
- [Blogspot - LiveChat integration tutorial | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/livechat-for-blogspot/): Install LiveChat on your Blogspot blog and give your readers the opportunity to share their opinions with you in the real time.
- [Zoho CRM - LiveChat integration tutorial | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/zoho-crm-integration/): In this tutorial you'll find instructions on how to set up an integration that adds a LiveChat contact as a lead in Zoho CRM through Zapier.
- [Capsule - LiveChat integration tutorial | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/capsule-crm-integration/): Follow the instructions and set up a Zap in Zapier and add a LiveChat contact as person in Capsule CRM automatically after the chat is finished.
- [Base CRM - LiveChat integration tutorial | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/base-crm-integration/): Set up a Zap in Zapier which will automatically pass a contact from LiveChat as lead in Base CRM once you finish the chat.
- [Trello - LiveChat integration tutorial | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/trello-integration/): Link your LiveChat with Trello through Zapier to save the info about your visitor and add it as a new card in Trello at the end of each chat.
- [Close.io - LiveChat integration tutorial | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/close-io-integration/): Follow the instructions to create an integration through Zapier adding a LiveChat contact as lead in Close.io after the chat is finished.
- [Pipedrive - LiveChat integration tutorial | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/pipedrive-integration/): Set up this Zapier-based integration to automatically convert each LiveChat chat visitor to a new person in your Pipedrive.
- [Asana - LiveChat integration tutorial | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/asana-integration/): Tutorial on how to set p an integration through Zapier that adds a contact to Asana stories after the chat in LiveChat is finished.
- [Basecamp - LiveChat integration tutorial | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/basecamp-integration/): Instructions on how to create a Zap adding a LiveChat contact along with chat transcript to your to-do list in Basecamp after the chat is finished.
- [Podio - LiveChat integration tutorial | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/podio-integration/): Instructions on how to create a Zap in Zapier to add a LiveChat contact to items in your Podio right after the chat starts.
- [Benchmark - LiveChat integration | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/benchmark-integration/): Learn how to create a Zapier Zap that automatically adds LiveChat contacts to Benchmark after a chat ends, streamlining your contact management process.
- [Setting up SSO as your login method | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/setting-up-sso-as-a-login-method/): Set up Single Sign-on (SSO), so your agents'll have a single login across all apps your team is using. It makes life easier and more secure for everyone.
- [All about Support Tickets in LiveChat | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/support-tickets-in-livechat/): Support tickets are a great tool that extend your ability to keep in touch with clients. They offer a way to reach you, even after working hours.
- [Adding LiveChat to your ProProfs page | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/livechat-proprofs-integration/): Integrate your ProProfs documentation site with LiveChat and allow your visitors to contact you real-time via chat window on your site.
- [Live Chat Security: Setting up trusted domains in LiveChat | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/trusted-domains/): Set up trusted domains or credit card masking in LiveChat to make your website widget safe and sound.
- [How to set canned responses in LiveChat | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/set-canned-responses/): Canned responses are pre-set messages you can use to speed up the communication with your clients. Learn how to use them from this LiveChat tutorial.
- [Chat page and QR code explained | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/direct-chat-link/): Give your customers the possibility to contact you instantly with the chat page. Read on and learn how to implement it on each touchpoint with your customers.
- [Ecwid: Chat with your online shoppers | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/ecwid-integration/): See visitors activity on your site in real time and proactively help them in their buying decisions thanks to Ecwid & LiveChat integration.
- [Weebly integration tutorial | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/weebly-integration-tutorial/): Place LiveChat on your Weebly website and start chatting with your website visitors. This installation process takes just a few minutes.
- [Shortcuts in LiveChat | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/shortcuts-in-livechat/): Improve your chatting with LiveChat shortcuts and jump quickly between chats, open different parts of the application and make your job much easier.
- [Spark Pay: chatting with online clients | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/spark-pay-integration-tutorial/): Start chatting with your online visitors by installing LiveChat on your Spark Pay site. Follow this guide to gain new leads and convert them into sales.
- [Mixpanel: Record LiveChat events | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/log-live-chat-data-with-mixpanel/): Monitor and record LiveChat-related events through your Mixpanel account. See how to integrate both tools and what event can be tracked by default.
- [Kissmetrics: Log live chat data | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/log-live-chat-data-with-kissmetrics/): Track various LiveChat-related information using Kissmetrics to learn more about your customer service. Learn how to integrate Kissmetrics with LiveChat.
- [Sign up and log in with Google | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/logging-in-to-livechat-with-your-google-account/): Check how to use Google account to log in to LiveChat. It will save you the need to remember new password and will allow you to easily access your LiveChat.
- [Slack - LiveChat integration tutorial | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/getting-livechat-notifications-on-slack/): Follow the instructions to set up this Zapier-based integration and send automatic notifications to Slack after chat starts in LiveChat.
- [Using Google Docs to archive chats | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/using-google-docs-to-archive-chats/): Connect Google Docs with your LiveChat to store chat transcripts using Zapier. Keep a record of all your chats outside LiveChat and share it if needed.
- [Reporting options in LiveChat | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/reporting-options-available-in-livechat/): LiveChat offers a wide range of chat and tickets reports. Use them to fine-tune your implementation and spot areas that can be optimized and more efficient.
- [Woopra: Gathering LiveChat-related data | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/woopra-gathering-livechat-related-data/): Gather LiveChat-related information in Woopra. This article will guide you step by step on how to integrate both tools and use newly added triggers actions.
- [How to get chat transcripts | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/how-to-get-chat-transcripts/): Keep an additional archive of your chats as chat transcripts. There are a couple ways to go about getting the transcripts. We described them in this post.
- [Managing agents accounts in LiveChat | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/managing-agent-accounts/): Add more users to LiveChat to track individual statistics and group agents based on their skills and tasks. Here's how to manage agent accounts in LiveChat.
- [Wix - LiveChat integration tutorial | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/wix-integration-tutorial/): Follow this easy tutorial to set up LiveChat chat on your Wix-based webpage and answer your online visitors' questions in real time.
- [Configuring LiveChat push notifications | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/configuring-livechat-push-notifications/): Push notifications tell you what's happening with your chats and visitors. Learn what 6 types of notifications LiveChat offers and how to customize them.
- [Sharing files over LiveChat | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/sharing-files-over-livechat/): Start sharing files on chat using the LiveChat app. Learn how to share screenshots, logs, instructions, and many others.
- [Introduction to LiveChat's API | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/introduction-to-livechats-api/): LiveChat offers a powerful set of tools through its JavaScript API. Using the API you can create custom integrations with your own systems.
- [WordPress: LiveChat on your website | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/wordpress-livechat-on-your-website/): Integrate LiveChat with your Wordpress with few clicks. Follow the step by step guidelines and make it on your own within few minutes.
- [Shopify: How to install LiveChat in your store | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/how-to-add-livechat-to-shopify/): How to add LiveChat to your Shopify store page and get instant access to your customers. Offer them immediate help and increase your sales.
- [Using tags for chats and tickets in LiveChat | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/tagging-chats-and-tickets/): Tags are labels that you add to chats and tickets. They help you categorize and organize all customer communication in your LiveChat account.
- [1&1 - adding LiveChat to your page | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/1and1-adding-livechat-to-your-page/): Add to your 1&1 page LiveChat integration and get immediate access to your visitors and their needs. Use it to turn them into customers more effectively.
- [LiveChat for Mac tutorial | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/livechat-for-mac-tutorial/): Start chatting with your customers on your Mac via LiveChat application. Learn how to get started and follow this step-by-step tutorial.
- [Google Ads: tracking chat conversions | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/google-adwords-tracking-chat-conversions/): Learn how to track Ads that converts into chats. LiveChat integration will help you optimize Ads campaigns and see which converts to chats on site.
- [Google Tag Manager: add LiveChat to your sites | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/google-tag-manager/): Learn how to add LiveChat installation code with Google Tag Manager (GTM). Follow our guidelines and install LiveChat with just a few clicks!
- [OSI Affiliate Software: Chat with partners | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/osi-affiliate-software-chat-with-partners/): Let anyone connected to your User Area be able to start a chat with you thanks to OSI Affiliate Software integration with LiveChat.
- [Chat inactivity: how it works | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/inactivity-how-it-works/): Find out how LiveChat helps you reassign your visitor to another chat agent to improve first response time and avoid making your customer stuck in queue.
- [Zendesk integration tutorial | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/zendesk-integration-tutorial/): Zendesk integration. Combine your LiveChat with Zendesk to further enhance its customer support capabilities.
- [ActiveCampaign: gain new subscribers | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/gain-new-subscribers-using-activecampaign-integration/): Gain new newsletter readers and improve your follow-up activities with ActiveCampaign & LiveChat integration. Read on to get the integration guidelines.
- [Queue configuration | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/queue-configuration/): Focus on finishing current chats without starting new ones. Queue Configuration feature puts visitors in queue when your agents' chat limit is reached.
- [Understanding chat assignment | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/chat-assignment/): Chats are assigned according to a few simple rules. They can be automatically or manually assigned to agents. Read this article to learn which suits you better.
- [Configuring the work scheduler | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/configuring-the-work-scheduler/): Set agent working hours to ensure proper staffing. Update their statuses automatically, streamlining shifts and eliminating the need for manual control.
- [Placing LiveChat on WHMCS site | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/whmcs-integration-guide/): How to add live chat software to WHMCS page in a few minutes and start chatting with clients? It's easy with live chat for WHMCS integration.
- [Zapier: connect LiveChat app with other services | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/link-livechat-with-other-services-using-zapier/): Read a short tutorial with instructions on how to create a Zap in Zapier and integrate your LiveChat account with other apps.
- [iContact: more leads through chat | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/get-more-leads-with-icontact-integration/): Increase your newsletter audience by providing a newsletter sign up option in the pre-chat survey thanks to new iContact integration.
- [Segment: live chat in your store or app | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/turning-on-the-segment-integration/): How to turn on LiveChat - Segment integration? Read more to learn how to integrate LiveChat with Segment!
- [EKM: LiveChat in your store | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/installing-livechat-on-your-ekm-site/): Convert your website visitors into customers with EKM and LiveChat integrations. Read on to learn how to implement live chat on your site.
- [X-Cart: chat with online shoppers | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/integrating-live-chat-with-your-x-cart-store/): A short tutorial on installing LiveChat on your X-Cart store. Start chatting with visitors and convert them into customers within minutes.
- [3dCart - LiveChat integration tutorial | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/integrate-your-live-chat-with-3dcart/): Learn how add LiveChat to your 3dCart online store. Follow this knowledge base tutorial and integrate both tools to improve your sales.
- [Mailchimp: gain new leads from chat | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/gain-new-subscribers-using-mailchimp-integration/): Integrate Mailchimp with LiveChat to boost lead generation. Let customers subscribe to campaigns via a pre-chat form and join your Mailchimp Audiences.
- [Google Analytics: storing LiveChat data | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/log-live-chat-data-with-google-analytics/): Integrate your LiveChat license with Google Analytics account and track all data you need. Read on and learn how to do it step by step.
- [Dropbox: sending files through chat | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/dropbox-integration-tutorial/): Live Chat for Dropbox - integrate Dropbox with Live Chat Software to create tickets from live chat. Use Dropbox Live Chat integration.
- [Zen Cart: chat with your store clients | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/zen-cart-integration-guide/): Place a chat function on your Zen Cart website. This way, you will get access to all your online visitors and you would be able to chat with them.
- [Magento Live Chat: add LiveChat to your site | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/magento-integration-guide/): Add LiveChat to your Magento and amaze your customers with exceptional service, closing more deals in the process! All of that with just a few easy steps.
- [Chat button guide | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/chat-button-guide/): Learn how to Implement a static chat button on your website. Remember, the better and more visible your chat button is, the more people will start a chat.
- [Tips for beginners | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/tips-for-beginners/): Have you started using LiveChat? Check these tips to get yourself accustomed to the application and start getting the most of it from the beginning.
- [Traffic section overview | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/traffic/): Gather useful information on your visitors and their activities on your site. Check how to use the Traffic section to track data in LiveChat.
- [Chats Section - Start Chatting With Customers | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/how-to-chat-section/): Provide customer support and convert visitors into customers through chat window that facilitates the communication between your agents and online visitors.
- [How to: LiveChat basics | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/how-to-livechat-application/): Learn the basics of working in the LiveChat app. Check how to create an account, customize the widget, and set up statuses.
- [Zendesk: placing chat in Helpcenter | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/placing-chat-in-zendesk-helpcenter/): Place your LiveChat directly on your Zendesk Helpcenter page to see who is on your Zendesk page and answer chats from those visitors.
- [Getting the correct ZIP code | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/getting-the-correct-zip-code/): When setting up a LiveChat license you might face the ZIP code error. Check the article on how to deal with this issue or ask us for help.
- [Setting up an invoice for your company | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/setting-up-an-invoice-for-your-company/): Have the company data on your invoice instead of you own name and address. Learn how to set up an invoice for your company on your LiveChat license.
- [Choosing the right plan | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/choosing-the-right-plan/): Choose the best LiveChat plan for your business needs. Check this article and find out which plan will be the most suitable for you company.
- [How to manage live chat agent groups | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/dividing-live-chat-by-group/): Group up your agents and assign them to specific pages or website domains. Deliver tailored customer service by assigning specialists where they're needed.
- [Auto-away setup for Win and Mac desktop apps | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/setting-up-auto-away/): Learn to set up auto-away time that will switch you to 'not accepting chats' status. Then you can leave your desk without worrying about any unanswered chats.
- [Encourage visitors to start a chat with Eye-Catcher | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/more-chats-with-the-eye-catcher/): Attract yours visitors attention more effectively and offer your real-time help. Read on to learn how to setup attractive eye-catcher on your website.
- [Setters configuration | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/custom-variables-configuration/): See how setters configuration helps you handle chats faster and more efficiently. Set them up and add more context to your customer service.
- [Set up and use goals | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/goals-set-up-and-use/): Measure your live chat's effectiveness with goals. See how many chats end with the desired effect, for example, a chat closing with a sale!
- [Zendesk: SSO Login with LiveChat | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/sso-login-to-zendesk-using-livechat-integration/): Check the new login method for Zendesk and LiveChat users. This short guide will show you how to use our Zendesk integration if you are logging using SSO.
- [LiveChat for multiple websites | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/livechat-for-multiple-websites/): Learn how to install LiveChat on multiple domains. Share the same chat window look and behaviour across multiple domains or customize it per each site.
- [Roles: Owner, Administrators and Agents | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/livechat-roles-owner-administrators-and-agents/): Find out what are the differences between owner, administrator, and agent roles on LiveChat license and what privileges do each of them has.
- [How to have more chats with customers | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/how-to-have-more-chats-with-customers/): Learn how to improve your chat channel by getting more conversations with clients. Enhance your online customer service with 14 universal tips.
- [Dealing with confused or abusive visitors | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/dealing-with-confused-or-abusive-visitors/): Be ready to deal with confused and often abusive visitors who lands on your site. Read on to see what to do in such situations.
- [Transfers and supervision in LiveChat | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/in-chat-cooperation-transfers-and-supervision/): Learn more about using transfers and supervision during the chat. Those tools can be used to train new agents as well as for self-help between agents team.
- [Modify chat widget language | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/how-to-modify-chat-window-language/): Learn how to modify chat widget language and set up different languages for your groups. There are 48 languages to choose from!
- [Stay mobile with LiveChat | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/stay-mobile-with-livechat/): Be always there to respond to your potential customers. Chat via LiveChat mobile apps for Android and iPhone wherever you are.
- [LiveChat security and data storage | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/livechat-security-and-data-storage/): We have taken all measures to keep all information appropriately protected. Check the rest of post to get detailed information about our security standard.
- [Add Live Chat to a Website - Set up live chat on website | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/setting-up-livechat-on-your-website/): Getting started with LiveChat is easy. Learn how to install LiveChat on your website with this step-by-step tutorial.
- [Apps and integrations | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/apps-and-integrations/): Connect tools you use every day and automatize your work
- [Best practices | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/best-practices/): Get the most out of LiveChat with tips and tricks from our team
- [Get started | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/get-started/): New to LiveChat? Get to know the basics here
- [Help Center | LiveChat Support | LiveChat.com](https://www.livechat.com/help/): Check out our LiveChat help center - live chat support and help articles for LiveChat users.
- [Install Widget | Set-Up Instructions | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/install-livechat/): Add LiveChat to your website or application with complete step-by-step tutorials. Check how easy LiveChat 💬 configuration is!
- [Privacy and security | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/privacy-and-security/): Update your privacy policy and secure your account
- [Use LiveChat | LiveChat Help Center | LiveChat.com](https://www.livechat.com/help/use-livechat/): Learn how LiveChat works from top to bottom

## Webinars

- [automation | LiveChat.com](https://www.livechat.com/webinars/automation/):
- [Build and manage Customer Service team from different time zones remotely | LiveChat.com](https://www.livechat.com/webinars/build-and-manage-customerservice-team-from-different-time-zones-remotely/):
- [Coffee Chat Webinar: ChatBots | LiveChat.com](https://www.livechat.com/webinars/coffee-chat-webinar-chatbots/):
- [Coffee Chat Webinar: Let's build a ChatBot Folks! | LiveChat.com](https://www.livechat.com/webinars/coffee-chat-webinar-let-s-build-a-chatbot-folks/):
- [Coffee Chat Webinar: LiveChat & SnapCall | LiveChat.com](https://www.livechat.com/webinars/coffee-chat-webinar-livechat-and-snapcall/):
- [Coffee Chat Webinar: LiveChat CX & Omnichannel | LiveChat.com](https://www.livechat.com/webinars/coffee-chat-webinar-livechat-cx-and-omnichannel/):
- [Coffee Chat Webinar: Optimizing Data Reporting for LiveChat | LiveChat.com](https://www.livechat.com/webinars/coffee-chat-webinar-optimizing-data-reporting-for-livechat/):
- [Customer service - Best practices | LiveChat.com](https://www.livechat.com/webinars/customer-service-best-practices/):
- [Customer’s first steps. LiveChat from the very beginning | LiveChat.com](https://www.livechat.com/webinars/customer-s-first-steps-livechat-from-the-very-beginning/):
- [Data Speaks for Itself. Here’s Everything You Need To Know About Reports | LiveChat.com](https://www.livechat.com/webinars/data-speaks-for-itself-here-s-everything-you-need-to-know-about-reports/):
- [Everything You Need To Know About Chat Widget Accessibility | LiveChat.com](https://www.livechat.com/webinars/everything-you-need-to-know-about-chat-widget-accessibility/):
- [Free Customer Service Webinars | Register Online Now | LiveChat.com](https://www.livechat.com/webinars/): Join world-class experts, innovators & entrepreneurs to learn latest ideas, insights and case studies to easily improve your services.
- [How To Survive The Holiday Season - Ultimate Tips for Ecommerce | Webinars | LiveChat.com](https://www.livechat.com/webinars/survive-holiday-season-ultimate-tips-ecommerce/): Prepare your online business for the holiday season. Learn how to set the proper prioritization and keep it under schedule.
- [How can LiveChat help with lead acquisition in a sales team? | LiveChat.com](https://www.livechat.com/webinars/how-can-livechat-help-with-lead-acquisition-in-a-sales-team/):
- [How To Make the Most of Customer Support and Increase Revenue in 2021 | LiveChat.com](https://www.livechat.com/webinars/how-to-make-the-most-of-customer-support-and-increase-revenue-in-2021/):
- [LiveChat®’s Webinar Terms | LiveChat.com](https://www.livechat.com/webinars/terms-and-conditions/):
- [New Year Same Useful Features! Get the Most Out of LiveChat! | LiveChat.com](https://www.livechat.com/webinars/new-year-same-useful-features-how-can-you-get-the-most-out-of-livechat/): Gather all the knowledge you need in one place.
- [One to rule them all. All you need to know about effective usage of groups in LiveChat | LiveChat.com](https://www.livechat.com/webinars/one-to-rule-them-all-all-you-need-to-know-about-effective-usage-of-groups-in-livechat/):
- [Product knowledge | LiveChat.com](https://www.livechat.com/webinars/product-knowledge/):
- [sales | LiveChat.com](https://www.livechat.com/webinars/sales/):
- [SMS Communication in Customer Service: How Do You Do It and When? | LiveChat.com](https://www.livechat.com/webinars/sms-communication-in-customer-service-how-do-you-do-it-and-when/): How do you make the most out of text messaging via SMS for your customer service? Is it still a viable option? \n\nTogether with 2way, we will cover all the benefits that text messaging can bring to your business.
- [support | LiveChat.com](https://www.livechat.com/webinars/support/):
- [The Future of Ecommerce: LiveChat Insights with Christopher Andreoli of Kinetic Commerce | LiveChat.com](https://www.livechat.com/webinars/the-future-of-ecommerce-livechat-insights/):
- [Use cases | LiveChat.com](https://www.livechat.com/webinars/use-cases/):
- [What's omnichannel customer service? | LiveChat.com](https://www.livechat.com/webinars/what-s-omnichannel-customer-service/):

## Expired chat link

- [Expired chat link | Please reach out to the company directly. | LiveChat.com](https://www.livechat.com/expired-chat-link/): The chat link you want to use is no longer active. Please contact the company directly on their website.

## Black friday

- [Black Friday Tips to Boost Revenue with LiveChat® | LiveChat.com](https://www.livechat.com/black-friday/): Engage website visitors, automate your holiday sales, and track results effectively using LiveChat®. Increase profits this Black Friday using LiveChat®

## Use cases

- [Online Surveys | LiveChat Use Cases | LiveChat.com](https://www.livechat.com/use-cases/online-surveys/): Learn how to use LiveChat to conduct online surveys and how to make better and faster data-driven decisions!

## Gen-z-communication

- [Business communication with Gen Z - 2022 Report | LiveChat.com](https://www.livechat.com/gen-z-communication/): Learn how to talk with this young generation to build stronger customer relationships, navigate Gen Z's values and beliefs, and turn visitors into customers.

## Quizzes

- [The Ultimate Guide to Building Customer Service Quizzes That Actually Teach](https://www.livechat.com/quizzes/customer-service-quiz/): Design customer service quizzes that go beyond trivia. Learn how to assess empathy, tone, and clarity with real examples and expert-backed formats.
- [The Ultimate Guide to Building Customer Service Quizzes That Actually Teach](https://www.livechat.com/quizzes/agents-handbook-quiz/): Design customer service quizzes that go beyond trivia. Learn how to assess empathy, tone, and clarity with real examples and expert-backed formats.

## Careers

- [LiveChat® Careers | Jobs at LiveChat® | LiveChat.com](https://www.livechat.com/careers/): Looking for career opportunities that will let you grow and learn? Check LiveChat® job openings — find your dream job and apply!
- [FAQ | Career at LiveChat® | LiveChat.com](https://www.livechat.com/careers-faq/):
- [Recruitment Process | Career at LiveChat® | LiveChat.com](https://www.livechat.com/careers-recruitment-process/): The world has changed lately, but nothing will stop us from bringing new talent on board. We’re taking recruitment 100% online. At the end of the day, we’re experts in online communication.

## Blog

- [Business Communication Explained - Success by LiveChat® - Customer Service Blog](https://www.livechat.com/success/): We filter out the noise and focus on what works. Follow the best online communication advice, tips, and tricks straight from those who wow their customers every day.
- [Customer Communication](https://www.livechat.com/success/video/series/customer-communication/): Explore the art of communication through our “Customer Communications” series, designed to enhance your customer service skills in the digital age. These videos are a gold mine of techniques, demonstrating how to communicate meaningfully with customers, understand different customers, and create flawless service documentation. Get valuable insights on creating engaging connections, adapting to evolving expectations for online service, and mastering the nuances of effective communication.
- [Customer Service](https://www.livechat.com/success/video/series/customer-service/): Step up to the “Customer Service” series, your ultimate guide to mastering the nuances of customer support. Whether it’s crafting a flawless resume, leveraging client feedback, or honing your typing skills, each video is a deep dive into the skills and insights necessary to excel in a customer service role. Join us to unlock a treasure trove of expert advice and practical and actionable strategies designed to up your service game and enhance your professional journey in customer support.
- [Interviews by LiveChat](https://www.livechat.com/success/video/series/interviews-by-livechat/): Start the journey with the “Interviews by LiveChat” series, where we peel back layers of customer service innovation through engaging conversations with industry experts. From humanizing your brand to integrating AI and SMS in customer support, each event is packed with insights, techniques, and real-world examples illuminating the path to exceptional customer experience.
- [LiveChat for Ecommerce](https://www.livechat.com/success/video/series/livechat-for-ecommerce/): Dive into the “LiveChat for Ecommerce” series, where we unlock the secrets to turning your online store into a thriving marketplace. Each episode is a treasure trove of insights, from breaking down the success strategies of leading ecommerce players to hands-on tips to increase your site’s user experience, engagement, and conversion rates whether you’re a budding entrepreneur or looking to scale your existing business, this series is your go-to guide to using LiveChat to create unforgettable shopping experiences that captivate and convert.
- [LiveChat University](https://www.livechat.com/success/video/series/livechat-university/): Are you new to LiveChat and looking to unlock its full potential? Look no further! Introducing LiveChat University, a video tutorial series designed for beginners. In just a few short minutes per episode, you’ll gain the knowledge and skills needed to harness the power of LiveChat as a powerful customer engagement tool.
- [Knowledge Pill](https://www.livechat.com/success/video/series/knowledge-pill/): Strong advice, value, and knowledge in an easy to swallow format. Treat yourself with these bits, and build stronger business foundations on the road to success. New episodes weekly.
- [Incoming Chat](https://www.livechat.com/success/video/series/incoming-chat/): The official Success podcast. Marcos talks with people that are on the front line creating a business and digs into what skills are needed, the different steps, and the most common challenges that you will encounter when taking the leap into entrepreneurship. New episodes every Thursday.
- [Business Communication Explained - Success by LiveChat® - Customer Service Blog](https://www.livechat.com/success/article/): We filter out the noise and focus on what works. Follow the best online communication advice, tips, and tricks straight from those who wow their customers every day.
- [Categories](https://www.livechat.com/success/categories/):
- [Grow: Do Business Better | Success by LiveChat®](https://www.livechat.com/success/grow/): Management, psychology, productivity, growth hacks… Whatever gives you a clear path to success. We filter out the noise and focus on actionable advice.
- [Proactive Live Chat: Benefits, Example Use Cases, and More](https://www.livechat.com/success/proactive-live-chat/): Proactive live chat is the way to go. Learn more about it and implement this strategy in your business to make it even more trustworthy and profitable.
- [Natalia Misiukiewicz](https://www.livechat.com/success/authors/natalia-misiukiewicz/):
- [Our team](https://www.livechat.com/success/authors/):
- [10 Effective Alternatives to “Sorry for the Inconvenience”](https://www.livechat.com/success/sorry-for-the-inconvenience/): Discover 10 effective alternatives to “Sorry for the inconvenience” that convey empathy and professionalism. Enhance your communication skills today!
- [Connect: Business Communication | Success by LiveChat®](https://www.livechat.com/success/connect/): We dig into the most important strategies, methods, and trends and tell you how to better get your point across.
- [Customer service](https://www.livechat.com/success/topics/customer-service/):
- [Support: Be There For Your Customers | Success by LiveChat®](https://www.livechat.com/success/support/): In Support we cover the best ways to improve the customer experience and make sure your customers come back for more.
- [Why is Customer Service Important? Top Reasons for Business Success](https://www.livechat.com/success/why-is-customer-service-important/): Discover the critical role of customer service in driving business success. Explore key reasons why it matters and how it can elevate your brand. Read more!
- [Customer Engagement Platforms That Actually Boost NDR in 2025](https://www.livechat.com/success/customer-engagement-platforms/): Most customer engagement platforms bleed retention. Learn how to spot the failure patterns, calculate ROI, and choose a tool that pays for itself by Q2.
- [Paweł Hałabuda](https://www.livechat.com/success/authors/pawel-halabuda/):
- [10+ Best Typing Speed Tests for 2025](https://www.livechat.com/success/what-is-the-best-typing-speed/): Discover the ideal typing speed for workplace success and how it impacts productivity. Learn tips to improve your skills and boost your career. Read more!
- [Fastest Typists in the World – How Do They Do It?](https://www.livechat.com/success/fastest-typists-in-the-world/): Discover the fastest typist in the world and learn practical tips to enhance your own typing skills. Start your journey to speed and accuracy now!
- [What Is a Good Typing Speed and Average WPM for Employees?](https://www.livechat.com/success/what-is-a-good-typing-speed/): Discover what constitutes a good typing speed and learn effective tips to enhance your skills for job readiness. Read more to improve your typing today!
- [Customer Complaints Aren’t the Problem — Ignoring Them Is](https://www.livechat.com/success/customer-complaints/): Learn how to turn customer complaints into business wins. Spot patterns, respond faster, and simplify support with live chat solutions like LiveChat®.
- [Kacper Wiącek](https://www.livechat.com/success/authors/kacper-wiacek/):
- [Touch Typing Hunt and Peck Typing: Which Method Works Best for You?](https://www.livechat.com/success/touch-typing-hunt-and-peck-typing/): Discover the pros and cons of touch typing and hunt and peck methods. Find out which typing technique suits your needs best. Read more to decide!
- [6 Best Live Chat Software for Customer Support in 2025](https://www.livechat.com/success/best-live-chat-software/): Compare the best live chat software for 2025, including LiveChat, Zendesk, Intercom, Olark, LiveAgent, and HubSpot.
- [Key Live Chat Statistics to Follow in 2025](https://www.livechat.com/success/key-live-chat-statistics/): Live chat statistics show the trends in customer expectations for excellent customer service. Read on to stay ahead of the curve.
- [What It Really Takes to Do Omnichannel Customer Service Right](https://www.livechat.com/success/omnichannel-customer-service/): What is omnichannel customer service? Learn how to support customers across channels without losing context and how companies like Sephora use LiveChat.
- [Master 10 Finger Typing with Tips, Practice, and Resources for Success](https://www.livechat.com/success/10-finger-typing/): Enhance your typing skills with practical tips and resources. Master 10 finger typing for efficiency and speed. Read the article to start improving today!
- [Typing Lessons & Exercises: How to Improve Typing Speed and Accuracy?](https://www.livechat.com/success/improve-typing-speed/): Boost your typing speed with practical tips designed for efficiency. Enhance your skills and productivity—read the article for effective strategies!
- [Sell: It's More Than Just Transactions | Success by LiveChat®](https://www.livechat.com/success/sell/): In Sell we give you tips for online sales, lead generation, and customer retention. But we also want to show how sales is a part of outstanding customer service.
- [The Ultimate Guide to Building Customer Service Quizzes That Actually Teach](https://www.livechat.com/success/customer-service-quiz/): Design customer service quizzes that go beyond trivia. Learn how to assess empathy, tone, and clarity with real examples and expert-backed formats.
- [A Practical Approach to CRM Integration and Operational Efficiency](https://www.livechat.com/success/crm-integration/): Discover how CRM integration boosts efficiency and explore best practices to optimize your workflow. Read the article to enhance your business strategy.
- [Live chat best practices](https://www.livechat.com/success/topics/live-chat-best-practices/):
- [Top Live Chat Tips for Sales: Boost Your Online Conversions Today](https://www.livechat.com/success/live-chat-tips-for-sales/): Maximize your online sales with effective live chat strategies. Discover practical tips to enhance customer engagement and boost conversions today!
- [50 Top Live Chat Responses Examples for Effective Customer Engagement](https://www.livechat.com/success/best-live-chat-examples/): Discover 50 effective live chat response examples to enhance customer engagement and improve support interactions. Read on to elevate your communication!
- [AI Compliance in Customer Communication: What Businesses Must Know](https://www.livechat.com/success/ai-compliance/): Discover how to use AI bots responsibly in customer interactions while staying compliant with data privacy laws, industry standards, and ethical guidelines.
- [Jacquelyn Dunham](https://www.livechat.com/success/authors/jacquelyn-dunham/):
- [5 Ways You Can Use Live Chat in Conversion Rate Optimization](https://www.livechat.com/success/live-chat-conversion-rate-optimization/): Learn how to use live chat in conversion rate optimization. Offer good customer service and boost your sales.
- [Online Sales](https://www.livechat.com/success/topics/online-sales/):
- [Mastering the Magic: A Complete "Be Our Guest" Book Summary](https://www.livechat.com/success/be-our-guest-book-summary/): Read the summary of \
- [Maximizing Your Live Chat Average Order Value: Key Insights for 2025](https://www.livechat.com/success/live-chat-average-order-value-2/): Discover practical strategies to boost your live chat average order value in 2025. Enhance customer engagement and drive sales, read the article now!
- [How to Improve Live Chat First Contact Resolution and Reduce Customer Churn](https://www.livechat.com/success/live-chat-first-contact-resolution/): Boost your live chat first contact resolution with key strategies. Enhance customer satisfaction and efficiency—read the article for practical tips!
- [The 24 Best Customer Service Books in 2025](https://www.livechat.com/success/the-best-customer-service-books/): Looking for the best customer service books? Discover our top 24 essential reads with summaries, key takeaways, and reviews to elevate your support in 2025
- [Smart Live Chat Greeting Examples for Better Customer Conversations](https://www.livechat.com/success/live-chat-greeting-examples/): Discover effective live chat greeting examples to enhance customer engagement. Improve your interactions today—read the article for actionable insights!
- [The Ultimate Guide to Live Chat Metrics: Boost Performance, Satisfaction, and Loyalty](https://www.livechat.com/success/live-chat-metrics/): Discover key live chat metrics that enhance customer engagement and improve support efficiency. Learn what to track for better results — read the article now!
- [Sylwia Kocur](https://www.livechat.com/success/authors/sylwia-kocur/):
- [Use the Follow-the-Sun Model to Maximize Providing Continuous Support](https://www.livechat.com/success/follow-the-sun-model/): Discover how the Follow the Sun model can enhance your 24/7 operations efficiency. Learn practical strategies to optimize your workflow—read more now!
- [Essential Live Chat Rules for Delivering Outstanding Customer Support](https://www.livechat.com/success/live-chat-rules/): Master essential live chat rules to enhance customer support and boost satisfaction. Learn best practices for effective communication—read the article now!
- [Live chat use cases](https://www.livechat.com/success/topics/live-chat-use-cases/):
- [What’s a Canned Response and Should You Use It?](https://www.livechat.com/success/canned-response/): Fight against repetitive tasks. Stop wasting time writing the same sentences. See how easily you can include auto-replies in your toolbox.
- [How to Improve Customer Satisfaction with Live Chat Reports](https://www.livechat.com/success/live-chat-reports/): Discover key insights from live chat reports to boost your team's efficiency and enhance customer satisfaction. Read the article for actionable tips.
- [How to Create Effective Live Chat Scripts (+ Customizable Examples)](https://www.livechat.com/success/live-chat-scripts/): Discover effective live chat scripts to boost customer engagement and support. Enhance your service strategy and connect with your audience — read more!
- [How to Improve Live Chat Average Response Time](https://www.livechat.com/success/live-chat-average-response-time/): Discover essential live chat average response time metrics to enhance customer support efficiency. Read on for actionable insights to improve your service.
- [Live Chat Communication Channel Tips to Improve First Response Time](https://www.livechat.com/success/first-response-time-live-chat/): Improve your customer engagement by mastering first response time in live chat. Discover practical tips and strategies to enhance your support today!
- [Understanding Live Chat Advantages and Disadvantages for Your Business](https://www.livechat.com/success/live-chat-advantages-and-disadvantages/): Explore the pros and cons of live chat for your business. Discover how it can enhance customer support while weighing potential challenges. Read more!
- [10 Ways Live Chat Reduces Operating Costs (+ Practical Features)](https://www.livechat.com/success/live-chat-reduces-operating-costs/): Discover how live chat can reduce operating costs while enhancing customer support. Learn about features that improve efficiency and satisfaction.
- [How Do You Live Chat with Customers - A Comprehensive Guide for 2025](https://www.livechat.com/success/how-do-you-live-chat-with-customers/): Enhance your customer service skills with essential tips and best practices for effective live chat interactions. Read the article for practical insights!
- [30 Live Chat Tips and Tricks to Improve Customer Satisfaction](https://www.livechat.com/success/live-chat-tips-and-tricks/): Discover essential tips for using live chat to enhance customer engagement and satisfaction. Learn effective strategies to improve your approach. Read on!
- [Top Live Chat Welcome Message Ideas to Boost Customer Engagement](https://www.livechat.com/success/live-chat-welcome-message/): Discover 25 effective live chat welcome message ideas to enhance customer engagement and improve interactions. Read the article to elevate your service!
- [Live Chat Best Practices That Actually Work (+ Common Mistakes)](https://www.livechat.com/success/live-chat-best-practices/): Discover essential live chat best practices to enhance customer engagement and satisfaction. Read the article to elevate your support strategy today!
- [Enrich Your Service Quality with Live Chat Implementation Guide](https://www.livechat.com/success/live-chat-implementation/): Discover best practises for successful live chat implementation in your business. Enhance customer experience and boost engagement. Read the article now!
- [How Much Does Live Chat Software Really Cost? [With Examples]](https://www.livechat.com/success/how-much-does-live-chat-cost/): Discover the costs of live chat for your business with our detailed breakdown. Understand pricing structures and make informed decisions. Read more now!
- [Smart Ways to Improve Your Contact Center Average Handling Time](https://www.livechat.com/success/average-handling-time/): Enhance your efficiency by mastering average handling time. Discover practical tips to optimize processes and improve performance.
- [How to Use Live Chat on Multiple Websites](https://www.livechat.com/success/livechat-on-multiple-websites/): Getting more chats is just one of the perks of implementing live chat on multiple websites. See other benefits you can get by adding LiveChat to your sites.
- [Complete Guide on How to Choose a Live Chat Software](https://www.livechat.com/success/how-to-choose-live-chat-software/): Finding the best live chat software for your business is a complex process. Here’s an in-depth guide on how to choose live chat software.
- [Live Chat Canned Responses Examples to Better Your Support Team](https://www.livechat.com/success/canned-response-examples/): Learn to create and use pre-set replies for consistent tone and quality. Explore canned response examples and try them in LiveChat today!
- [Avoid These Critical Live Chat Mistakes for Better Customer Engagement](https://www.livechat.com/success/live-chat-mistakes/): Learn the critical live chat mistakes that hinder customer engagement and discover practical tips to enhance your communication. Read the article now!
- [Customer experience](https://www.livechat.com/success/topics/customer-experience/):
- [Live Chat Etiquette Tips For Agents and Managers in 2025](https://www.livechat.com/success/live-chat-etiquette/): See live chat etiquette tips for agents and managers for an efficient and successful support process.
- [Live Chat Features You Should Look For In Software In 2025](https://www.livechat.com/success/livechat-features-you-cant-miss/): There are features in live chat apps you shouldn't miss out on. Find out what to look for in the vast market of live chat apps and how can LiveChat bring your business to another level.
- [Understanding How Does Live Chat Work: A Comprehensive Overview](https://www.livechat.com/success/how-does-live-chat-work/): Explore the fundamentals of live chat technology, its benefits, and best practices. Learn how it enhances customer interaction—read the article now!
- [The Complete Guide to Live Chat for Real Estate](https://www.livechat.com/success/live-chat-for-real-estate/): A live chat service can improve lead generation, customer satisfaction, and sales for real estate companies. Explore live chat’s importance in this industry.
- [Top AI Sales Agent Tools to Boost Your Sales Strategy in 2025](https://www.livechat.com/success/ai-sales-agent/): Discover the top AI sales agent tools that can enhance your sales strategy in 2025. Boost your performance and drive results—read more now!
- [Why Does Every Business Need an AI Customer Service Agent?](https://www.livechat.com/success/ai-customer-service-agent/): Discover top AI customer service agent solutions to enhance support efficiency and improve customer satisfaction. Read the article for actionable insights.
- [AI Agent Examples Across Industries: What They Can Do for You](https://www.livechat.com/success/ai-agent-examples/): Discover AI agents reshaping industries today and learn how they're driving innovation and efficiency. Read the article to explore their impact!
- [What is an AI Agent? How Intelligent Systems Transform Customer Experience](https://www.livechat.com/success/what-is-an-ai-agent/): What is an AI agent? Learn about different types, their benefits for your business, and practical strategies for successful implementation.
- [What’s So Scary About AI in Customer Service?](https://www.livechat.com/success/ai-customer-service/): The Truth about AI in Customer Service
- [Customer Service Best Practices You Need to Know for Exceptional Experiences](https://www.livechat.com/success/customer-service-best-practices/): Discover essential customer service best practices to enhance experiences and satisfaction. Learn how to build lasting relationships. Read the article now!
- [From Leads to Loyal Fans: Best CRMs for Small Businesses](https://www.livechat.com/success/crm-software-for-small-business/): Running a small business is tough, but the right customer relationship management (CRM) can make it easier. Just ask Shanterria Earley, founder of Travel Divas. What started as a side hustle booking travel for NFL fans turned into a $17 million business — thanks to CRM automation.\nEarley automates bookings, payments, and customer engagement with Keap, a CRM automation software. Now her business runs smoothly while she focuses on growth. Now, her business runs smoothly while she focuses on growth.
- [Top 20 Customer Service Interview Questions You Need to Prepare For](https://www.livechat.com/success/customer-service-interview-questions-2/): Prepare for your customer service interview with these top 20 questions. Boost your confidence and improve your chances of success. Read the article now!
- [Lead generation](https://www.livechat.com/success/topics/lead-generation/):
- [Marketing](https://www.livechat.com/success/topics/marketing/):
- [sales](https://www.livechat.com/success/topics/sales/):
- [What Is a Sales Funnel and How to Build One](https://www.livechat.com/success/sales-funnel/): Converting the initial spark of interest into sales can be challenging. This is where the time-tested strategic framework of the sales funnel comes into play.
- [Customer retention](https://www.livechat.com/success/topics/customer-retention/):
- [From First Sale to Forever: Mastering the Art of Customer Retention](https://www.livechat.com/success/customer-retention/): Retaining customers can save your business billions of dollars per year. Do you know how to keep your customers coming back?
- [The Essential Customer Onboarding Checklist: Key Steps for Success](https://www.livechat.com/success/customer-onboarding-checklist/): Streamline your customer onboarding with our essential checklist. Discover key steps to enhance satisfaction and drive success. Read the article now!
- [How to Use Customer Service Chatbots to Automate Support](https://www.livechat.com/success/customer-service-chatbots/): Discover how chatbots can enhance agent job satisfaction and efficiency. Learn to use live chat and chatbots to meet growing customer demands effectively.
- [Mastering the Customer-First Strategy: 4 Essential Steps for Success](https://www.livechat.com/success/customer-first-strategy/): Learn the 4 essential steps to implement a customer-first strategy that drives success. Elevate your business by putting customers at the core—read now!
- [How to Keep Customers Coming Back](https://www.livechat.com/success/how-to-keep-customers-coming-back/): Discover strategies to optimize customer acquisition costs. Learn how to build a loyal customer base and grow your business, even in tough conditions.
- [How to Identify Customer Needs Step by Step](https://www.livechat.com/success/identify-customer-needs/): Learn how to conduct a customer needs analysis and how to identify customer needs in this simple step by step tutorial.
- [Aleksandra Tadrzak](https://www.livechat.com/success/authors/aleksandra-tadrzak/):
- [Conversational Marketing: Building Strong Customer Relationships](https://www.livechat.com/success/conversational-marketing/): Learn how conversational marketing strengthens customer relationships with real-time, personalized interactions. Discover the benefits for your business.
- [Online Marketing](https://www.livechat.com/success/topics/online-marketing/):
- [What is Customer Service Experience and Why Does It Matter?](https://www.livechat.com/success/what-is-customer-service-experience/): Enhance customer service with practical tips and real-life examples. Discover ways to improve the customer experience in our comprehensive guide.
- [Key Customer Service and Live Chat Metrics for Better Customer Support](https://www.livechat.com/success/customer-service-metrics/): Understand the importance of customer service metrics and how to track them to provide excellent customer service and measure success.
- [Top Customer Service Skills to Elevate Your Professional Success](https://www.livechat.com/success/customer-service-skills/): Discover essential customer service skills that can boost your career. Enhance your professional success today—read the article for actionable insights!
- [8 Benefits of Having LiveChat on Your Website](https://www.livechat.com/success/video/livechat-benefits/): Discover 8 key benefits of LiveChat to boost sales, speed support, and delight customers. Explore team tools and integrations for online business success.
- [Kaia Madalinska](https://www.livechat.com/success/authors/kaia-madalinska/):
- [Video/Series](https://www.livechat.com/success/video/series/):
- [Videoes](https://www.livechat.com/success/video/):
- [WooCommerce: Add LiveChat to Your Store](https://www.livechat.com/success/video/add-livechat-to-woocommerce-store/): Add LiveChat to WooCommerce, view customers’ carts, tailor chat settings, and boost conversions with real-time support. Easy setup, no credit card needed!
- [How to Install LiveChat on Your Site with Google Tag Manager](https://www.livechat.com/success/video/how-to-install-livechat-on-your-site-with-google-tag-manager/): Learn how to integrate LiveChat with Google Tag Manager and Analytics. Set up tags, triggers, and templates for data-driven customer support insights.
- [LiveChat Demo: Explore the Best Features in Just 5 Minutes!](https://www.livechat.com/success/video/livechat-demo/): Discover LiveChat’s features: centralize chats, automate tasks, leverage AI replies, and integrate tools to boost sales and enhance customer support.
- [How to Automate Your Customer Communication?](https://www.livechat.com/success/video/how-to-automate-customer-communication/): Automate customer communication with CRM, chatbots, emails, and phone systems. Streamline support, reduce chaos, and improve service quality.
- [Connect LiveChat With Facebook Messenger | Facebook Chat Plugin](https://www.livechat.com/success/video/connect-livechat-with-facebook-messenger/): Connect LiveChat with Facebook Messenger to keep all messages in one place. Learn setup steps, manage pages, and troubleshoot easily in just a few minutes.
- [Which Ecommerce Platform is Best for Your Business?](https://www.livechat.com/success/video/which-ecommerce-platform-is-best-for-your-business/): Compare top ecommerce platforms like WooCommerce, Shopify, Wix & more. Learn how LiveChat integration enhances customer support for better sales.
- [How to Deliver Excellent Customer Service in Retail](https://www.livechat.com/success/retail-customer-service/): Discover effective strategies to provide top-notch customer service in retail. Learn how to engage customers, handle complaints, and increase satisfaction.
- [Ola Górska](https://www.livechat.com/success/authors/ola-gorska/):
- [The 6 Best Knowledge Base Software Platforms for 2025](https://www.livechat.com/success/the-6-best-knowledge-base-software-platforms-for-2022/): Discover the top knowledge base software to organize your company's information, support your team, and provide customers with instant answers when they need them.
- [How To Predict Cart Abandons and Save Them With Live Chat](https://www.livechat.com/success/predict-cart-abandons/): Reduce cart abandonment and boost revenue. Learn how to predict abandons and use live chat to save ecommerce sales effectively.
- [Jon Tucker](https://www.livechat.com/success/authors/jon-tucker/):
- [What Is Good Customer Service? (For Job Applicants and Beyond)](https://www.livechat.com/success/good-customer-service/): Discover key strategies for effective customer service that drive business success. Learn practical tips to enhance customer satisfaction — read more now!
- [Facebook Chat Plugin Alternative For Your Business](https://www.livechat.com/success/facebook-chat-plugin-alternative/): As the Facebook Chat Plugin has been closed, businesses need to find alternative solutions to stay in touch with their customers and provide customer support.
- [What Is Live Chat? Benefits and Essential Features for Your Business](https://www.livechat.com/success/what-is-live-chat/): Discover how live chat can enhance customer engagement and streamline support. Explore its key benefits and essential features for your business. Read more!
- [Effective Support Queue Management Tips](https://www.livechat.com/success/support-queue-management-tips/): Discover effective support queue management tips to improve response times, prioritize issues, and enhance customer satisfaction in your support team.
- [Wojciech Pollok](https://www.livechat.com/success/authors/wojciech-pollok/):
- [Ecommerce](https://www.livechat.com/success/topics/ecommerce/):
- [Top 5 Best Shopify Bots to Enhance Your Online Store Performance](https://www.livechat.com/success/shopify-bots/): Discover the top 5 Shopify bots that can boost your online store's performance. Improve efficiency and drive sales. Read on to find the best fit for you!
- [Best Practices for Maximizing Customer Service Productivity](https://www.livechat.com/success/customer-service-productivity/): Learn best practices for maximizing customer service productivity. Discover how to define KPIs, optimize workflows, and measure success effectively.
- [How to Measure Customer Service ROI Step-By-Step in 2025](https://www.livechat.com/success/measure-customer-service-roi/): See how to measure customer service ROI and uncover what is the impact of customer service on your business revenue. Step-by-step guide and metrics.
- [Olga Rogacka](https://www.livechat.com/success/authors/olga-rogacka/):
- [Customer Communication Management Tips and Tools for 2025](https://www.livechat.com/success/customer-communication/): Explore tips and tools for effective customer communication to enhance engagement and boost the satisfaction of your clients.
- [10 Best Customer Service Software for 2025](https://www.livechat.com/success/customer-service-software/): Compare 10 of the best customer service software for 2025, suitable for small businesses and enterprises.
- [Best Live Chat for Ecommerce in 2025](https://www.livechat.com/success/best-live-chat-for-ecommerce/): Compare the best live chat for ecommerce, including tools like LiveChat, Zendesk, Olark, ProProfs, and more.
- [Best Live Chat Plugin for WordPress Website (2025)](https://www.livechat.com/success/best-live-chat-plugin-for-wordpress/): Compare features and prices of 18 top live chat plugins for WordPress to choose the best one for your website.
- [Best Live Chat for BigCommerce (Top 10 Solutions for 2025)](https://www.livechat.com/success/best-live-chat-for-bigcommerce/): Explore the best live chat for BigCommerce, including LiveChat, Gorgias, Zendesk, and more. 10 tools compared.
- [The Best Live Chat for WooCommerce in 2025](https://www.livechat.com/success/best-live-chat-for-woocommerce/): Choose the best live chat for WooCommerce based on reviews including LiveChat, Task.to, Zendesk, Olark, and Chaport.
- [How Businesses Can Navigate AI Regulations in the EU and US](https://www.livechat.com/success/ai-regulations/): Learn how to navigate AI regulations in the EU and US. Understand key compliance steps, legal frameworks, and align your AI systems with ethical standards.
- [Piotr Kalinowski](https://www.livechat.com/success/authors/piotr-kalinowski/):
- [What Makes a Good Customer Service Training Program? Strategies for 2025](https://www.livechat.com/success/customer-service-training/): What is the difference between the poor service we often hear about and amazing customer support? It really comes down to good customer service training.
- [Customer Service Interview Questions You Should Ask](https://www.livechat.com/success/customer-service-interview-questions/): Find out what you should pay attention to and what customer service interview questions you should ask when hiring new agents for customer service.
- [Jacob Firuta](https://www.livechat.com/success/authors/jacob-firuta/):
- [Navigating the Importance of Customer Relations in Support Teams](https://www.livechat.com/success/customer-relations/): Nurture strong customer relations for business success. Learn why fostering positive customer relationships is vital for growth and customer satisfaction.
- [Social Media Customer Service Definition, Tips, and Tools for 2025](https://www.livechat.com/success/social-media-customer-service/): Unlock the potential of superior social media customer service with LiveChat. Discover the transformative impact it can have on your brand's online presence.
- [A Guide for Increasing Sales Through Ingenious Product Content](https://www.livechat.com/success/product-content/): What your product pages offer in terms of content can mean the difference between a sale or a bounce. Learn how to create amazing product content!
- [Content marketing](https://www.livechat.com/success/topics/content-marketing/):
- [Marie Fincher](https://www.livechat.com/success/authors/marie-fincher/):
- [Selling with a Smile: The Ultimate Collection of Sales Memes for 2025](https://www.livechat.com/success/sales-memes/): Well-timed funny sales memes might be the boost you need to overcome the next challenge and achieve those sales targets.\u00a0Explore some of our top picks.
- [The FTC “Click-to-Cancel” Rule and Its Implications](https://www.livechat.com/success/click-to-cancel-rule/): Learn about the FTC’s new Click-to-Cancel rule, designed to empower consumers with easy, one-click cancellations for recurring subscriptions.
- [The Best Ways to Contact Shopify Customer Service for Quick Support](https://www.livechat.com/success/shopify-customer-service/): Discover effective ways to reach Shopify customer service for swift support. Get the help you need—read our article for practical tips.
- [Best Shopify Live Chat Apps for 2025](https://www.livechat.com/success/best-shopify-live-chat-app/): Discover the best Shopify live chat apps for 2024. Explore top picks with pros and cons to enhance your customer support. Read more to find your fit!
- [10 Types of Customers and How to Handle Them - Best Practices](https://www.livechat.com/success/types-of-customers/): Discover the various types of customers businesses encounter, from loyal advocates to bargain hunters. Learn how to identify each customer type.
- [Customer support](https://www.livechat.com/success/topics/customer-support/):
- [Generating a Privacy Policy Explained](https://www.livechat.com/success/generating-a-privacy-policy-explained/): Create a tailored privacy policy effortlessly with our free online generator. Learn best practices for drafting your policy and using our tool for support.
- [Inside LiveChat® | Success by LiveChat®](https://www.livechat.com/success/inside-livechat/): Take a peek behind the scenes. Discover communication best practices, product updates, and insights from our vibrant community.
- [Malgorzata Sikora](https://www.livechat.com/success/authors/malgorzata-sikora/):
- [How to Always Be Ready for the Peak Ecommerce Holiday Season](https://www.livechat.com/success/ecommerce-holiday-season/): Prepare your store for the ecommerce holiday season with tips to optimize customer support, streamline inventory, and enhance the shopping experience.
- [5 Tips for Handling Live Chat Support During the Holiday Season](https://www.livechat.com/success/live-chat-holiday-season/): Managing customer service and providing live chat support during the holidays will be crucial to the success of your ecommerce in the following months.
- [Justyna Polaczyk](https://www.livechat.com/success/authors/justyna-polaczyk/):
- [Kuba Rogalski](https://www.livechat.com/success/authors/kuba-rogalski/):
- [Best Black Friday Marketing Ideas and Strategies in 2024](https://www.livechat.com/success/black-friday-marketing-ideas/): Boost your 2024 Black Friday sales with proven marketing ideas. Leverage AI, LiveChat, ChatBot, and HelpDesk for seamless customer experiences.
- [Everything You Need to Know About Salesforce Live Chat Retirement](https://www.livechat.com/success/salesforce-live-chat-retirement/): Learn what changes with Salesforce live chat retirement plan in 2026, how to prepare, and what are the viable options and alternatives for your business.
- [SaaS Legal Documents You Really Need](https://www.livechat.com/success/saas-legal-what-documents-you-need/): SaaS legal documents explained. How to choose what documents you need, and what documents we can provide to help you.
- [Live Chat for Financial Services (7 Tools Reviewed)](https://www.livechat.com/success/live-chat-for-financial-services/): Compare features and prices of live chat for financial services, including tools like LiveChat, Intercom, Drift, Zendesk, and more.
- [Best Free Live Chat Apps for Small Businesses and Startups](https://www.livechat.com/success/best-free-live-chat-apps/): Compare the best free live chat apps available for small businesses and startups, including LiveChat, Olark, HubSpot Live Chat, and more.
- [What Is an Online Store?](https://www.livechat.com/success/online-store/): It doesn’t matter what industry you are in, online stores can help you scale up your business, reach new customers, and increase sales.
- [What Is Growth Hacking and How to Use It in Business](https://www.livechat.com/success/what-is-growth-hacking/): Here's literally everything you need to know about what is growth hacking. Our growth hacking team leader shares his tips and tricks!
- [Introduction to Sales Prospecting Tools and Software](https://www.livechat.com/success/prospecting-tools/): It’s time to embrace sales prospecting tools to boost the productivity of your sales pipeline and increase the efficiency of your sales reps.
- [15 Best Call to Action Examples from Online Businesses](https://www.livechat.com/success/call-to-action-examples/): Check out these call to action examples and see how the biggest brands make sure that website visitors convert into paying customers.
- [How Automated Customer Service Revolutonize Ecommerce](https://www.livechat.com/success/automated-customer-service/): Automated customer service is a revolution for online business support as customers expect fast and convenient customer support. software now.
- [Sales support: What it is and how it benefits ecommerce companies](https://www.livechat.com/success/sales-support/): Sales support streamlines sales workflows, allowing reps more time to make sales. Sales support is vital for the health of your ecommerce business.
- [What Is SaaS Sales?](https://www.livechat.com/success/what-is-saas-sales/): SaaS sales have revolutionized the way consumers use software products. To serve this expanding market, it’s essential to master the art of SaaS sales.
- [Tips for Mastering Ecommerce Support in Your Store](https://www.livechat.com/success/ecommerce-support/): Discover insights and practical tips to deliver outstanding customer service in your ecommerce store. Boost satisfaction and drive success.
- [Best Free Live Chat for Website Like Yours](https://www.livechat.com/success/free-live-chat-for-website/): Discover the benefits of the best live chat software, and find the best free live chat for website like yours.
- [All You Need to Know about Ecommerce Consulting Services](https://www.livechat.com/success/ecommerce-consulting-services/): Learn how an ecommerce consultant can boost your store’s performance in areas like sales, user experience, and overall strategy.
- [A Guide to Really Bad Customer Service](https://www.livechat.com/success/bad-customer-service/): Use the power of really bad customer service! Turn it into a nightmare and make people share word-of-mouth about your brand!
- [Communication](https://www.livechat.com/success/topics/communication/):
- [Working Together as a Team: How to Achieve it?](https://www.livechat.com/success/working-together/): Discover key factors for building collaborative teams. Learn how teamwork boosts idea exchange, project management, and goal achievement effectively.
- [How to Exceed Customer Expectations](https://www.livechat.com/success/exceed-customer-expectations/): Learn how to exceed customer expectations with LiveChat. Enhance customer loyalty and satisfaction by meeting customer needs.
- [Is Customer Orientation the Key to Business Success?](https://www.livechat.com/success/customer-orientation/): Is customer orientation the key to unlocking business success? Find out the power of putting your customers first.
- [Customer Success Metrics: The Key to Growth in Every Industry](https://www.livechat.com/success/customer-success-metrics/): Discover essential customer success metrics that drive growth across industries. Learn how to measure and improve your customer satisfaction and loyalty.
- [A Beginner's Guide to Channel Sales](https://www.livechat.com/success/what-is-channel-sales/): Channel sales—it's a term you've probably heard tossed around in business circles, but what exactly does it mean?
- [What Is Customer Loyalty and What Can You Do to Improve It?](https://www.livechat.com/success/customer-loyalty/): Loyal clients are responsible for the majority of recurring revenue. Do you know how to improve customer loyalty and keep your profits high?
- [Customer Service Department: Team Structure and Responsibilities](https://www.livechat.com/success/customer-service-department-team/): Learn why customer service is vital for business success. Explore team structures, key responsibilities, and tips for delivering excellent support.
- [13 Common Customer Service Problems and How to Solve Them](https://www.livechat.com/success/common-customer-service-problems/): Explore effective solutions to common customer service problems, enhancing brand loyalty and success. Transform challenges into opportunities!
- [Great Customer Service Quotes and What You Can Learn From Them](https://www.livechat.com/success/great-customer-service-quotes/): Explore customer service quotes from leaders and daily interactions. Gain inspiration and insights to deliver exceptional service.
- [Ecommerce Personalization: Benefits, Strategies, and Examples](https://www.livechat.com/success/ecommerce-personalization/): By customizing the shopping experience for each customer, businesses offer ecommerce personalization that elevates every interaction from mundane to memorable.
- [Collect Customer Feedback with These Strategies: Enhancing Business Insights](https://www.livechat.com/success/customer-feedback/): Collecting customer feedback gives you a real-time view of the satisfaction and preferences of your customers. Here's everything you need to know about it!
- [What is Customer Engagement? Definition and Strategies for 2024](https://www.livechat.com/success/customer-engagement/): Customer engagement in 2024 means forging meaningful connections through personalized experiences across all touchpoints for lasting loyalty.
- [How to Deal with Rude Customer: Effective Strategies for Professional Calmness](https://www.livechat.com/success/rude-customer/): Dealing with a rude customers can turn a whole day into a nightmare. Here are a couple of tips helping to gain rudeness immunity!
- [What is Connective Ecommerce? Best Strategies and Benefits](https://www.livechat.com/success/connective-ecommerce/): Learn about Connective Ecommerce, its benefits, and strategies to enhance customer experiences, streamline processes, and drive online business growth.
- [21 Customer Success KPIs You Can Follow](https://www.livechat.com/success/customer-success-kpis/): Discover the most important customer success KPIs you can track to see if your customers are satisfied.
- [m.maslon](https://www.livechat.com/success/authors/m-maslon/):
- [The 4 Social Styles to Communicate with Confidence](https://www.livechat.com/success/social-styles/): Understand your customers with the Social Style model and tailor your communication to different social styles.
- [How to Get Started with Email Marketing - Beginners Guide](https://www.livechat.com/success/how-to-get-started-email-marketing/): Email marketing can bring you great results. It helps you to make long-lasting relationships with your customers, build trust and helps to sell!
- [How to Deal with Demanding Clients: Types of Difficult Customers](https://www.livechat.com/success/video/how-to-deal-with-demanding-clients-4-types-of-difficult-customers/): Learn to handle 4 types of difficult customers — Must Have It Now-ers, Complainers, Couch Potatoes, and Know It Alls — with effective strategies.
- [Use These 5 Tips To Boost Your Customer Satisfaction!](https://www.livechat.com/success/video/use-these-5-tips-to-boost-your-customer-satisfaction/): Improve customer satisfaction with tips on active listening, complaint handling, quality service, appreciation, and sharing success stories. Watch now!
- [5 Easy Ways To Reach Your Customers Online!](https://www.livechat.com/success/video/5-easy-ways-to-reach-your-customers-online/): Learn how to connect with your customers online effectively. Strengthen your website, engage on social media, blog, use LiveChat, and host webinars. Watch now!
- [9 Tips To Improve Your Customer Support](https://www.livechat.com/success/video/9-tips-to-improve-your-customer-support/): Boost your customer support with our top 9 tips to better understand and engage your customers. Transform your service approach now! Watch the video.
- [What is Customer Lifetime Value and How to Increase It?](https://www.livechat.com/success/video/what-is-customer-lifetime-value-and-how-to-increase-it/): Learn what Customer Lifetime Value (CLV) is, how to calculate it, and strategies to increase it through upselling, retention, and engagement.
- [Identifying Customer Needs: A Step-by-step Approach](https://www.livechat.com/success/video/identifying-customer-needs-a-step-by-step-approach/): Learn how to identify customer needs using effective tools and tactics in the video. Master customer satisfaction surveys, social listening, and more!
- ["How To Use Your Website To Generate More Leads? "](https://www.livechat.com/success/video/how-to-use-your-website-to-generate-more-leads/): Unlock the secrets of transforming your website into a lead generation machine with our practical tips on effective strategies. Watch now to boost your leads!
- [How To Communicate Effectively With Your Customers?](https://www.livechat.com/success/video/how-to-communicate-effectively-with-your-customers/): Master customer communication with 6 tips to build loyalty and boost your brand. Discover strategies essential for every business. Watch now!
- [How Live Chat Works And How It Can Help Your Business Grow?](https://www.livechat.com/success/video/how-live-chat-works-and-how-it-can-help-your-business-grow/): Transform customer interactions with LiveChat: Boost sales, improve service, and start real-time chats — no downloads or installs needed!
- [How to Measure Customer Service | The LiveChat Guide](https://www.livechat.com/success/how-to-measure-customer-service/): First impressions are critical when it comes to retaining customers. Start measuring your customer service metrics to improve your brand’s CX.
- [Customer Self-Service: Tips, Benefits, and the Future of Customer Service](https://www.livechat.com/success/customer-self-service/): Learn more about the essential customer self-service tools and strategies that will elevate your business's customer experiences.
- [Tomasz Ziętek](https://www.livechat.com/success/authors/tomasz-zietek/):
- [Customer Service Survey Questions You Should Ask](https://www.livechat.com/success/customer-service-survey-questions/): Get valuable customer data by asking the right customer service survey questions. See how to have more customers fill out your surveys to get more results.
- [How to Make the Most of Your Ecommerce Conversion Funnel](https://www.livechat.com/success/ecommerce-conversion-funnel/): By optimizing each stage of the ecommerce conversion funnel, you can maximize the value of every interaction and drive better results for your business.
- [Customer Care Explained: Definitions, Benefits, Challenges, and More](https://www.livechat.com/success/customer-care/): Learn the fundamentals of customer care and see how it can benefit both your customers and your business.
- [d.gawel](https://www.livechat.com/success/authors/d-gawel/):
- [A Comprehensive Guide to Ecommerce Automation](https://www.livechat.com/success/ecommerce-automation/): The benefits of ecommerce automation are undeniable — from increased efficiency and scalability to enhanced customer experiences and cost savings.
- [automation](https://www.livechat.com/success/topics/automation/):
- [Ecommerce Customer Service](https://www.livechat.com/success/ecommerce-customer-service/): Learn all there is about ecommerce customer service. Expert insights and proven ways to run your service.
- [How to Handle Negative Comments on Social Media Like a Pro](https://www.livechat.com/success/how-to-handle-negative-comments-on-social-media/): Dealing with negative feedback on social media is not simple. It’s too easy to turn it into a disaster. Here's how to do it right!
- [How to Boost Conversions with Live Chat for Attorneys](https://www.livechat.com/success/live-chat-for-attorneys/): Discover how live chat can help attorneys engage website visitors, increase conversions, and grow your law firm with real-time support.
- [How to Add a Live Chat To Your Website?](https://www.livechat.com/success/video/how-to-add-a-live-chat-to-your-website/): Boost sales by 30% and satisfaction to 97% with LiveChat on your site! Learn installation, customization, and features to engage visitors effectively.
- [Add LiveChat To Your WordPress Website In Under 4 Minutes](https://www.livechat.com/success/video/add-livechat-to-your-wordpress-website-in-under-4-minutes-tutorial/): Quickly add LiveChat to your WordPress site in under 4 minutes! Follow our easy steps for installation and setup to enhance customer interaction
- [LiveChat App Installation for Windows, macOS, iOS, and Android](https://www.livechat.com/success/video/livechat-app-installation-for-windows-macos-ios-and-android/): Stay connected with the LiveChat Agent App on Mac, Windows, iOS, or Android. Seamless chat management with tools for efficiency. Download now!
- [Customer Service Skills that you NEED to have](https://www.livechat.com/success/video/customer-service-skills-that-you-need-to-have-2/): Unlock essential customer service skills: active listening, empathy, adaptability, and more to boost satisfaction and loyalty. Learn how today!
- [SMS Communication in Customer Service: Benefits & Insights](https://www.livechat.com/success/video/sms-communication-in-customer-service-should-you-do-it/): Explore the enduring value of SMS in customer service. Learn how it works, its benefits, and why its 96% open rate makes it a key communication tool.
- [5 Common Customer Service Problems and How to Resolve Them?](https://www.livechat.com/success/video/5-common-customer-service-problems-and-how-to-resolve-them/): Discover 5 top customer service challenges and their solutions, including handling delays, transfers, knowledge gaps, policy limits, and faulty products.
- [How to Build and Manage a Remote Customer Service Team](https://www.livechat.com/success/video/how-to-build-and-manage-a-remote-customer-service-team/): Learn to manage a remote customer service team across time zones. Explore strategies and solutions with insights from Packhelp.
- [Marcos Bravo](https://www.livechat.com/success/authors/marcos-bravo/):
- [How to Set Better Customer Service Goals for Your Support Team](https://www.livechat.com/success/customer-service-goals/): Discover the importance of setting customer service goals for both teams and individuals. Learn how clear goals can drive progress and direction for better results.
- [Is AI Customer Support Software the Future of Customer Service?](https://www.livechat.com/success/ai-customer-support-software/): Explore how AI-powered customer support software can streamline your support processes, enhance customer experience, and drive efficiency.
- [Analytics](https://www.livechat.com/success/topics/analytics/):
- [Average Order Value (AOV): Definition, Formula, and Six Ways to Grow It](https://www.livechat.com/success/average-order-value-aov-definition-formula-and-six-ways-to-grow-it/): Learn everything about average order value (AOV). See how this KPI works with other metrics and use it to boost your sales.
- [4 Steps to Effective Customer Service Problem Solving](https://www.livechat.com/success/customer-service-problem-solving/): Do you know what makes a difference in customer service? Successful problem-solving! It's not easy, but it can be much easier thanks to these four steps.
- [How to Generate Leads Without Cold Calling (Ecommerce Examples)](https://www.livechat.com/success/how-to-generate-leads-without-cold-calling/): Learn how to generate leads for your ecommerce store with content marketing, SEO, LiveChat, webinars, and more. Boost your lead generation strategies today!
- [How to Use SMS for Exceptional Customer Service](https://www.livechat.com/success/video/how-to-use-sms-for-awesome-customer-service/): Learn how SMS customer support simplifies communication with sweet, simple, and to-the-point text messaging for enhanced customer service.
- [5 Types of Customers and How to Handle Them Effectively](https://www.livechat.com/success/video/types-of-customers/): Learn about the 5 types of customers you'll encounter and how to deal with them effectively to enhance customer satisfaction and loyalty.
- [9 Steps to Improve Your Ecommerce User Experience](https://www.livechat.com/success/video/9-steps-to-improve-your-ecommerce-user-experience/): Enhance your online store with 9 actionable steps to boost user experience. Stay competitive in today’s ecommerce market with expert insights.
- [AI and Human Touch in Customer Service with Agata Rogińska](https://www.livechat.com/success/video/balancing-ai-and-human-touch-in-customer-service-an-interview-with-agata-roginska/): Join Agata Rogińska and Kaia as they explore AI's role in customer service, its impact on the job market, and finding the perfect balance.
- [EVERYTHING you need to start using LiveChat in your company](https://www.livechat.com/success/video/everything-you-need-to-start-using-livechat-in-your-company/): Learn to integrate LiveChat into your business to boost sales, improve support, and enhance customer experience with this tailored tutorial.
- [How To Type Super Fast: An Ultimate Guide](https://www.livechat.com/success/video/how-to-type-super-fast-an-ultimate-guide/): Ready to boost your typing skills? Discover tips for faster typing, the best keyboards, and try our unique 1000-word speed test.
- [How to Write a PERFECT Customer Service Email?](https://www.livechat.com/success/video/how-to-write-a-perfect-customer-service-email/): Master customer service emails! Avoid common mistakes and learn 6 steps to turn poorly written emails into great ones for better customer interactions.
- [LiveChat + Google Analytics Integration: Unlock Customer Insights](https://www.livechat.com/success/video/livechat-x-google-analytics-integration-power-of-customer-insights/): Learn to integrate LiveChat with Google Analytics for data-driven insights, boosting customer engagement and conversions in this step-by-step guide.
- [Mailchimp & LiveChat Integration](https://www.livechat.com/success/video/mailchimp-livechat-integration-from-chat-to-email/): In this guide, we're unpacking the power of connecting Mailchimp with LiveChat to transform your lead generation strategies.
- [Tips for Measuring Satisfaction and Tracking Support Performance](https://www.livechat.com/success/video/tips-for-measuring-satisfaction-and-tracking-support-performance/): Learn how to measure customer satisfaction and track support performance with tools and strategies to better understand your customers.
- [Ultimate Customer Service Guide for Your Business](https://www.livechat.com/success/video/the-ultimate-customer-service-guide-how-to-build-it-and-make-it-work-for-your-business/): Master online customer service with tips from LiveChat. Learn to build connections and create memorable experiences with every interaction.
- [LiveChat x Salesforce integration](https://www.livechat.com/success/video/livechat-x-salesforce-integration-livechat-university/): Unlock the full potential of customer engagement and sales efficiency with our latest LiveChat x Salesforce integration tutorial!
- [Humanizing Your Brand with Conor Simpson of The Chat Shop](https://www.livechat.com/success/video/humanizing-your-brand-insights-from-conor-simpson-of-the-chat-shop/): Discover how to humanize your brand with Conor Simpson from The Chat Shop. Learn how human interactions can transform your digital presence.
- [Try These Proven Strategies to Increase Ecommerce Sales](https://www.livechat.com/success/video/try-these-proven-strategies-to-increase-ecommerce-sales/): Discover game-changing strategies to boost your ecommerce conversions. Learn how to turn clicks into purchases and make your site a customer magnet.
- [LiveChat Integrations: Enhance Customer Service and Sales](https://www.livechat.com/success/video/livechat-integrations-take-your-live-chat-to-another-level/): Explore 200+ LiveChat integrations to transform your customer service and sales strategy. Unlock new potential with powerful tools.
- [How to Install LiveChat on Your Website](https://www.livechat.com/success/video/how-to-install-livechat-on-your-website-wordpress-customization/): Learn to install LiveChat on your site to boost sales by 30%, achieve 97% customer satisfaction, and connect with hundreds of visitors.
- [Online Conversion](https://www.livechat.com/success/topics/online-conversion/):
- [What is Lead Conversion and How Can Chat Increase It?](https://www.livechat.com/success/lead-conversion/): Learn why lead conversion is vital for ecommerce and how chat can help. Discover strategies to improve conversion rates and close leads faster.
- [Best Practices for Pre-Chat & Post-Chat Surveys with LiveChat](https://www.livechat.com/success/surveys-data-collection/): Learn how to use pre-chat and post-chat surveys to collect valuable customer feedback. Discover best practices to improve and grow your business.
- [How to Craft Dynamic Sales Scripts That Boost Conversions](https://www.livechat.com/success/sales-script/): Our comprehensive guide covers crafting, adapting, and mastering the art of sales scripts. Get ready to close more deals and excel in today's dynamic market.
- [The B2B Sales Meaning, Examples, and Strategies](https://www.livechat.com/success/b2b-sales-meaning/): Learn about B2B sales, its true meaning, typical steps in the business-to-business sales process, examples, success stories and future trends.
- [How to Create a Digital Customer Journey Map (+ Examples)](https://www.livechat.com/success/digital-customer-journey-mapping/): Decode online behavior with customer journey mapping. Understand your customers to thrive in the digital world of clicks and scrolls.
- [Ania Rubkiewicz](https://www.livechat.com/success/authors/ania-rubkiewicz/):
- [Kasia Kowalska](https://www.livechat.com/success/authors/kasia-kowalska/):
- [What Are Sales Qualified Leads & How to Recognize Them?](https://www.livechat.com/success/sales-qualified-leads/): If you get your criteria right by closely cooperating with sales, you’ll boost your chances of turning your sales-qualified leads into paying customers.
- [Creative Examples to Say Thank You for Your Order](https://www.livechat.com/success/thank-you-for-your-order/): Explore thank-you ideas like emails, messages, cards, and stickers. Show customer appreciation to turn one-time buyers into loyal repeat customers.
- [How to Engage Website Visitors for Higher Conversions](https://www.livechat.com/success/how-to-engage-website-visitors/): The engagement of your website visitors is the key to building lasting connections, driving conversions, and achieving your online goals.
- [Try These Proven Strategies to Increase Ecommerce Sales](https://www.livechat.com/success/increase-ecommerce-sales/): Boost online sales by optimizing your website, understanding customer behavior, and leveraging social media marketing to attract and retain loyal customers.
- [All You Need to Know About Getting Marketing Qualified Leads Right](https://www.livechat.com/success/marketing-qualified-leads/): By following the advice about marketing qualified leads in this piece,  you’ll create better lead profiles and, eventually, increase the chances of conversion.
- [9 Sales Closing Techniques Every Salesperson Needs to Know](https://www.livechat.com/success/sales-closing-techniques/): If you're aiming to master the art of closing,  these sales closing techniques can be your golden ticket to winning clients and building trust.
- [Sales Metrics and KPIs You Should Track](https://www.livechat.com/success/sales-metrics/): Learn essential sales metrics, measure performance, and motivate reps. Gain insights into strategies and customer behavior to achieve goals.
- [How to Build a Successful Sales Team](https://www.livechat.com/success/sales-team/): Discover how to hire, build, and motivate a sales team. Explore strategies, funny team names, and tips for creating a positive, successful environment.
- [Key Strategies for Mastering SaaS Sales](https://www.livechat.com/success/saas-sales/): Being a SaaS salesperson isn't just about sealing the deal – it's about building lasting relationships and ensuring customers see value in their subscriptions.
- [SaaS](https://www.livechat.com/success/topics/saas/):
- [The Best Sales Tools to Help You Close More Deals](https://www.livechat.com/success/sales-tools/): Explore the impact of sales tools on market navigation, customer communication, and closing deals. Learn how they transform sales strategies.
- [Customer Support vs. Customer Service: Differences & Strategies](https://www.livechat.com/success/customer-support-vs-customer-service/): Learn the differences between customer support and service, and discover strategies to boost customer happiness, brand loyalty, and revenue.
- [8 Customer Service Resume Examples to Land Your Next Job](https://www.livechat.com/success/customer-service-resume-examples/): Discover job-winning customer service resume examples, tips, and essential skills to secure your ideal customer service role.
- [Understanding the Client vs. Customer Dynamic](https://www.livechat.com/success/client-vs-customer/): Understand the dynamics of clients vs. customers. Learn distinctions, strategies for satisfaction, loyalty, and driving business success.
- [The Ultimate Guide to Sales Analytics](https://www.livechat.com/success/sales-analytics/): What metrics do you look at? What formulas do you use to calculate all the key metrics? Find the answers to these and other questions about sales analytics.
- [How to Perfect the Shopping Cart Checkout](https://www.livechat.com/success/perfect-the-shopping-cart-checkout/): We help you understand the most critical aspects of your shopping cart checkout and help you optimize your checkout flow for the best possible results.
- [Ron Dod](https://www.livechat.com/success/authors/ron-dod/):
- [Customer Service Cover Letter Examples You Should Use Right Now](https://www.livechat.com/success/customer-service-cover-letter-examples/): Learn how to make a lasting impression, tailor your customer service cover letter, and land a job in customer service.
- [What is a Prospective Customer? Converting Leads into Clients with Live Chat Software](https://www.livechat.com/success/prospective-customer/): Convert Prospects into Clients with Tailored Strategies. Explore market insights, segmentation, and the impact of real-time engagement.
- [Modern Sales Tactics That’ll Make Your Results Soar](https://www.livechat.com/success/sales-tactics/): The modern sales landscape is less about selling and more about building genuine relationships, understanding needs, and offering real solutions.
- [How to Launch an Online Store in 8 Steps](https://www.livechat.com/success/launching-online-store/): Start your online retail journey with our guide. Learn to choose products, conduct market research, manage inventory, and select the best ecommerce platform.
- [How to Succeed in Sales](https://www.livechat.com/success/how-to-succeed-in-sales/): Explore top sales practices for success in car, insurance, or real estate sales. Learn why deals fail and how to close effectively for a thriving career.\ufeff
- [How to Master Upselling to Increase Average Order Value](https://www.livechat.com/success/what-is-upselling/): Delve deeper into the art of upselling, its pivotal role in today's business-to-business landscape, and how you can use it to increase average order value.
- [The Ultimate Guide to Types of Sales](https://www.livechat.com/success/types-of-sales/): Get to know the eight essential types of sales. Explore the significance of each method and its role in forging lasting client connections.
- [Motivational Sales Quotes to Help You Keep a Positive Attitude!](https://www.livechat.com/success/sales-quotes/): Motivate your sales team with inspiring quotes. Learn how to improve strategies, stay persistent, and deliver a winning enterprise pitch.
- [Master Customer Service Phrases for Effective Chat Support](https://www.livechat.com/success/customer-service-phrases/): Learn positive customer service phrases to guide, assist, and resolve issues. Build rapport and enhance chat interactions from start to finish.
- [Customer engagement](https://www.livechat.com/success/topics/customer-engagement/):
- [Types of Leads: Warm, Cold, and Everything in Between](https://www.livechat.com/success/types-of-leads/): What are the other, not-so-obvious types of leads, their differences, and, most importantly, how to approach them? You're about to find out.
- [How to Turn Your Sales Prospecting Into a Gold Rush](https://www.livechat.com/success/sales-prospecting/): Transform sales prospecting into success with techniques, tools, and best practices. Learn processes to turn challenges into opportunities.
- [Unlock SaaS Professional Services for Support Excellence](https://www.livechat.com/success/saas-professional-services/): Learn how LiveChat's Professional Services Team helps SaaS businesses implement, customize, and maximize customer support for better outcomes.
- [How to Improve Your Sales Cycle to Get More Leads](https://www.livechat.com/success/sales-cycle/): Regardless of whether you’re in B2B or B2C, you need a refined sales cycle. Leaving things up to chance could prove dangerous to your entire organization.
- [Voice of the Customer: Key to Exceptional Experiences](https://www.livechat.com/success/voice-of-the-customer/): Learn how understanding and acting on customer feedback improves satisfaction and builds loyalty. Enhance your customer experience strategy today.
- [What’s Sales Tech and How Can It Boost Your Team’s Performance?](https://www.livechat.com/success/sales-tech/): Sales tech gives you new opportunities for growth. Think about increased efficiency, skyrocketing productivity, and a serious boost to your revenue growth.
- [7 Sales Skills That’ll Help Your Team Exceed Its Targets](https://www.livechat.com/success/sales-skills/): Upskilling your team might be the most rewarding and cost-effective way to close big-ticket sales opportunities. What sales skills should you look at?
- [Sales process optimization strategies](https://www.livechat.com/success/sales-process/): The key stages of the sales cycle create a roadmap you need to follow as you guide prospects from initial contact to closing the deal and beyond.
- [Tips for Positive Customer Service Team Attitude](https://www.livechat.com/success/customer-service-attitude/): Learn how a positive customer service attitude with empathy, smiles, and proactive action can transform interactions and boost business longevity.
- [What Is a Customer Success Manager? Insights from LiveChat](https://www.livechat.com/success/customer-success-manager/): Discover the role of a Customer Success Manager. Learn about their responsibilities, tools they use, and how they measure success at LiveChat.
- [The Ultimate Guide to Customer Satisfaction: How to Measure, Improve, and Maintain High Levels](https://www.livechat.com/success/high-customer-satisfaction/): Customer satisfaction depends on the overall condition of your business. Analyze your strategy and find areas to improve!
- [How To Write a Customer Service Email That Feels Personal](https://www.livechat.com/success/customer-service-email/): Check out six professional email templates that you can use right away. Tailored for effective official communication with new and existing clients.
- [5 Tips for Handling Support Tickets](https://www.livechat.com/success/support-ticket/): Use these 5 methods to resolve each support ticket more efficiently. When you handle a support ticket quickly, you make a customer happy.
- [Business management](https://www.livechat.com/success/topics/business-management/):
- [10 Steps to Effective Problem-Solving](https://www.livechat.com/success/effective-problem-solving/): Check 10 universal problem-solving steps. Follow simple instructions to get the solutions you need. No matter how big and complicated your problem is.
- [15 Inspiring Quotes to Ignite Teamwork and Collaboration](https://www.livechat.com/success/teamwork-quotes/): Best teamwork quotes, their meanings, and the actions you can take. Boost team morale and show how you can recognize every individual’s strengths.
- [Productivity](https://www.livechat.com/success/topics/productivity/):
- [Navigating the World of Online Communication: the Pros, Cons, and Best Practices](https://www.livechat.com/success/online-communication/): Online communication is a big part of our lives: work and private. See the most common communication mistakes and learn how to avoid them.
- [Customer Segmentation Strategies: A Key to Successful Marketing Campaigns](https://www.livechat.com/success/customer-segmentation/): Learn more about customer segmentation, types, examples of use, and why this type of segmentation is essential for your online business.
- [The Best Lead Generation Companies | What They Are and How To Choose One](https://www.livechat.com/success/lead-generation-companies/): Thinking of working with a lead generation company? Find out why you should and what aspects to look at before making your choice.
- [David Street](https://www.livechat.com/success/authors/david-street/):
- [Marta Kuzma](https://www.livechat.com/success/authors/marta-kuzma/):
- [The Ultimate Guide to Customer Service](https://www.livechat.com/success/customer-service-guide/): Improve your customer service with strategies and techniques to enhance interactions and build lasting customer relationships. Explore our guide now!
- [Live Chat Metrics Explained in Human Terms](https://www.livechat.com/success/live-chat-metrics-explained/): Understand live chat metrics easily. Learn how to analyze and optimize performance for better customer interactions and satisfaction.
- [Best Live Chat for Squarespace: What You Need to Know](https://www.livechat.com/success/best-live-chat-for-squarespace/): Boost customer relationships and sales with live chat software for Squarespace. Learn how live chat can enhance your business success.
- [Live Chat Routing - Lead Customers in Distress to Their Heroes](https://www.livechat.com/success/live-chat-routing/): Learn about the dos and don’ts of live chat routing. Get inspired with implementation ideas and usage methods. Plan your routing strategy with LiveChat.
- [Improving Customer Response Time with Knowledge Base Software](https://www.livechat.com/success/improving-customer-response-time-with-knowledge-base/): If you’re up for increasing the responsiveness of your customer support team and want to accommodate the needs of future consumers,  use a knowledge base.\r\n
- [KnowledgeBase](https://www.livechat.com/success/topics/knowledgebase/):
- [Gen Z Customer Service Expectations](https://www.livechat.com/success/how-customer-service-expectations-different-generation-to-generation/): We've all heard about baby boomers, Gen X, millennials, and Gen Z. But do we know who they are and how different their customer service expectations are?
- [What is Asynchronous Messaging & How to Use It in Customer Service](https://www.livechat.com/success/what-is-asynchronous-messaging/): Stay connected to your customers 24/7 with asynchronous messaging. Check how to use it in real-life examples and meet Gen-Z communication standards.
- [SMS Communication in Customer Service](https://www.livechat.com/success/sms-communication-in-customer-service/): Learn about the benefits and use cases of SMS communication in customer service. Get access to insights and analytics shared by industry experts.
- [How to Use LiveChat Reports to Plan Your Customer Service](https://www.livechat.com/success/livechat-managers-use-reports-to-plan-customer-service/): With more accurate data, you'll get to know your visitors and agents better. Use that knowledge to make your team even more effective.
- [Startup Incubator and Accelerator Are Not One and the Same](https://www.livechat.com/success/startup-incubator-accelerator/): Unsure whether to join a startup incubator or accelerator? Learn the differences and determine which option best suits your business needs and goals.
- [What is Customer Acquisition Cost? How to keep it under control?](https://www.livechat.com/success/customer-acquisition-cost/): Learn how to make sure that you earn at least three times as much on your clients than what you’ve spent on winning them over.
- [The CEO Journey: Insights with Matt Tarczynski](https://www.livechat.com/success/video/the-ceo-journey-with-matt-tarczynski/): Woodpecker CEO Matt Tarczynski shares what it takes to build and lead a successful startup, inspire teams, and shape a company’s future.
- [Multichannel Communication with Matt Tarczynski.](https://www.livechat.com/success/video/multichannel-communication-with-matt-tarczynski/): Learn how to build a seamless multichannel strategy to become a customer-centric company in this insightful chat with Woodpecker CEO Matt Tarczynski.
- [Women in Tech: Insights from Anna-Paula Cederholm](https://www.livechat.com/success/video/women-in-tech-with-anna-paula-cederholm/): Anna-Paula Cederholm shares her journey in tech, challenges women face, and advice for breaking into the industry. An inspiring must-watch episode!
- [Content Distribution Strategies with Ognjen Boskovic](https://www.livechat.com/success/video/content-distribution-with-ognjen-boskovic/): Marcos and Ognjen Boskovic discuss content distribution, finding the right channels, and crafting strategies to boost visibility and conversions.
- [Video Shopping and What Does Coffee Have To Do With It?](https://www.livechat.com/success/video-shopping/): With video shopping, your customers will be more likely to buy. They can see whether this new dress or pair of jeans will be a good fit for them.
- [Connect LiveChat with Mailchimp and Grow Your Marketing Reach](https://www.livechat.com/success/new-mailchimp-integration/): Provide your customers with great content via Mailchimp, while LiveChat gives you the context to make these interactions the best possible.
- [Email marketing](https://www.livechat.com/success/topics/email-marketing/):
- [Inbound marketing](https://www.livechat.com/success/topics/inbound-marketing/):
- [How We Optimized Chat Widget Performance and Why It's Important for Your Business?](https://www.livechat.com/success/chat-widget-performance/): Website speed can be heavily influenced by chat widget performance. Learn about several changes we've made to improve the experience of your visitors.
- [LiveChat updates](https://www.livechat.com/success/topics/livechat-updates/):
- [Crafting a Resumé That Gets You Hired with Akeem Branford](https://www.livechat.com/success/video/writing-a-resume-that-gets-you-hired-with-akeem-branford/): Marcos and Akeem Branford share resumé tips, best practices, and common mistakes to avoid for a successful job hunt. Don’t miss this episode!
- [Building Brand Trust: Insights with Rafał Samborski](https://www.livechat.com/success/video/building-trust-with-your-brand-with-rafal-samborski/): Marcos and Rafał Samborski discuss the importance of building trust, especially in the medical field, with lessons from a remarkable startup story.
- [Diversity in the Workforce: Insights with Francisca Phillips](https://www.livechat.com/success/video/diversity-in-the-workforce-with-francisca-phillips/): Francisca Phillips shares proven strategies for fostering Diversity, Equity, and Inclusion in the workplace. A must-watch for HR and Culture leaders.
- [Comedy And The Soul of Marketing with Kareem Hassanien](https://www.livechat.com/success/video/comedy-and-the-soul-of-marketing-with-kareem-hassanien/): Explore how comedy enhances marketing, understanding customers, and crafting tailored strategies in this insightful chat with Kareem Hassanien.
- [Everything You Need To Know About Chat Widget Accessibility](https://www.livechat.com/success/chat-widget-accessibility/): Chances are that a significant percentage of your website visitors struggle with disabilities. Is your website accessible to all types of disabilities?\r\n
- [How To Write Better Content — 8 Content Marketers and Copywriters That You Should Learn From](https://www.livechat.com/success/how-to-write-better-content/): Many content marketers drown in a sea of sameness. Learn how to avoid that and how to write better content that'll help you stand out from the crowd.
- [Alphabet’s Profits on the Rise, Google Users Exposed to Scam](https://www.livechat.com/success/news/alphabets-profits-on-the-rise-google-users-exposed-to-scam/): While Alphabet enjoys record profits thanks to the boost in online advertising, web users are seeing more and more fraudulent ads during their research.
- [News](https://www.livechat.com/success/news/):
- [Forget Everything You Know About Sales with Nick Capozzi](https://www.livechat.com/success/video/forget-everything-you-know-about-sales-with-nick-capozzi/): Marcos and sales expert Nick Capozzi share key skills, video strategies, and tips for mastering sales in this fun and insightful episode.
- [Transparently Present Documents on Your Webpage To Build Trust](https://www.livechat.com/success/transparent-documents-on-your-webpage/): Learn how to present legal documents transparently on your website to build trust with customers. Discover best practices from LiveChat's experience with 30k+ clients.
- [Erik Totten](https://www.livechat.com/success/authors/erik-totten/):
- [How-To Guide for Working Remotely: Tips & Best Practices](https://www.livechat.com/success/remote-work-guide/): Master remote work with tips for leaders and teams. Explore best practices, tools, and strategies to excel in the virtual workplace.
- [Why Is Customer Life Cycle Marketing Not Just Another Buzzword?](https://www.livechat.com/success/customer-life-cycle-marketing/): Develop a content strategy that nurtures prospects through every stage of the customer lifecycle, driving engagement and retention.
- [Ahrefs’ Brand Journey: Insights with Tim Soulo on Incoming Chat](https://www.livechat.com/success/video/ahrefs-journey-building-an-awesome-brand-with-tim-soulo/): Join Marcos Bravo and Tim Soulo as they discuss brand building, marketing strategy, video marketing, and Tim's journey as CMO of Ahrefs.
- [Marketing Done Right: Incoming Chat with Tim Soulo, CMO at Ahrefs](https://www.livechat.com/success/news/marketing-done-right-incoming-chat-tim-soulo-ahrefs/): Discover Tim Soulo's journey to building a brand with 1.1M monthly organic traffic. Learn about finding the right voice, strategy, and overcoming challenges.
- [What's the Voice of the Customer and Why Will It Kill Your Sales if You Don’t Have It?](https://www.livechat.com/success/voice-of-customer/): Without using VoC research, your copy will be a risky guessing game. Do you want your revenue to depend on luck instead of decisions based on data?
- [Ecommerce Pricing Strategies with Burc Tanir](https://www.livechat.com/success/video/ecommerce-pricing-strategies-with-burc-tanir/): Season 3 kicks off with Burc Tanir, Prisync's CEO, discussing price monitoring and its role in ecommerce strategy amidst fierce online competition.
- [Effective Business Strategies for Selling on a Marketplace](https://www.livechat.com/success/business-strategies-selling-on-marketplace/): Marketplaces are a powerful tool in the ecommerce world. Here are a few things to consider when using a marketplace for both a new and established brand.
- [Phil Forbes](https://www.livechat.com/success/authors/phil-forbes/):
- [5 Rules to Turn Customers Into Brand Advocates](https://www.livechat.com/success/brand-advocates/): Discover 5 key rules from analyzing 300k+ Trustpilot reviews to transform customers into loyal brand advocates and drive exponential growth.
- [Ben Goodey](https://www.livechat.com/success/authors/ben-goodey/):
- [2020 Reflections: Lessons, Wins, and Challenges](https://www.livechat.com/success/video/death-to-2020-with-the-success-video-team/): Join Marcos, Kaia, and Ari as they reflect on 8 months of their channel, sharing what they loved, hated, and learned during an unforgettable 2020.
- [Finding Your Brand Voice with Helen Peatfield](https://www.livechat.com/success/video/finding-your-brand-voice-with-helen-peatfield/): Helen Peatfield shares insights on shaping your brand voice using customer data, UVP, and communication strategies. A must-watch for marketers!
- [The Complete Guide to Running Effective Virtual Meetings](https://www.livechat.com/success/virtual-meetings-guide/): Master virtual meetings with key steps, etiquette tips, and icebreaker ideas. Learn best practices for smooth scheduling and productive group calls.
- [How To Segment Your Customers and Offer Them Legal Support](https://www.livechat.com/success/segment-customers-offer-legal-support/): Discover how to segment and maintain your business legal documents effectively. Learn valuable tips from LiveChat's experience to support your sales process.
- [3 Quick Ways to Boost Your Search Traffic in 2021](https://www.livechat.com/success/video/3-things-you-can-do-right-now-to-increase-your-search-traffic-in-2021/): Marcos and Matthew Woodward share fast, easy SEO strategies to increase traffic to your website, store, or blog in 2021.
- [6 Copywriting Tips To Help You Sell More](https://www.livechat.com/success/6-copywriting-tips-to-help-you-sell-more/): Do you know how to write good copy? Take a look at our six copywriting tips that will spark your customers to take the desired action.
- [Boos Holiday Sales with Ecommerce Chatbot](https://www.livechat.com/success/boost-holiday-sales-with-ecommerce-chatbot/): Boost holiday sales with ecommerce chatbots! Improve customer service, enhance marketing, and increase online sales during the busy season.
- [Daria Zaboj](https://www.livechat.com/success/authors/daria-zaboj/):
- [Anna Haczkowska](https://www.livechat.com/success/authors/anna-haczkowska/):
- [Marek Stepien](https://www.livechat.com/success/authors/marek-stepien/):
- [Radek Zarzecki](https://www.livechat.com/success/authors/radek-zarzecki/):
- [Team Chat: Looking for the Perfect Customer Success Metric](https://www.livechat.com/success/team-chat-looking-for-perfect-customer-success-metric/): The Data and Research team from LiveChat got together on Slack to look for metrics that can determine customer success. How did the chat go, and what did they find out?
- [How to Build an Outstanding Sales Team with Alex Wilson](https://www.livechat.com/success/video/how-to-build-an-outstanding-sales-team-with-alex-wilson/): Alex Wilson from LiveChat shares key steps for building and leading a sales team, including overcoming challenges of remote collaboration.
- [How to Start Your Video Marketing Strategy](https://www.livechat.com/success/video/how-to-start-your-video-marketing-strategy/): Marcos and Kaia discuss video storytelling, strategies, and challenges for companies. Don’t miss this live episode of Incoming Chat!
- [AI, Health & Infermedica’s Journey with CEO Piotr Orzechowski](https://www.livechat.com/success/video/ai-health-and-the-journey-of-infermedica-with-ceo-piotr-orzechowski/): Marcos and Piotr Orzechowski discuss Infermedica’s success, telemedicine advancements, and the future of healthtech in this insightful episode.
- [How to Build a Facebook Page for Your Business](https://www.livechat.com/success/how-to-build-a-facebook-for-business-page/): Learn how to set up a Facebook page for your business to build brand recognition and start advertising online. Follow these simple steps to get started.
- [Know Your Enemy. Identifying Your Weaknesses.](https://www.livechat.com/success/video/7423/): Learn how to find, identify, and improve your weaknesses with practical advice inspired by our VP of Sales. Turn challenges into strengths!
- [Content Strategy Insights with Erik Totten](https://www.livechat.com/success/video/content-strategy-and-more-with-erik-totten/): Marcos and Erik Totten explore content evolution, AI’s impact, best practices, and the journey of a content writer and editor.
- [12 Stories From Leaders: Their Mistakes and Lessons Learned](https://www.livechat.com/success/stories-from-leaders-mistakes-lessons-learned/): Explore leadership stories from managers across industries. Learn from their mistakes, challenges, and lessons in navigating assumptions and growth.
- [Marketing for Hardware and 3D Printers with Bartek Lanc](https://www.livechat.com/success/video/marketing-for-hardware-and-3d-printers-with-bartek-lanc/): Bartek Lanc, Zmorph's CMO, shares strategies for marketing expensive equipment and standing out in a saturated market.
- [Emotional Marketing: Build Meaningful Connections for Your Brand](https://www.livechat.com/success/video/emotional-marketing/): Discover how emotional marketing influences buying decisions and learn to craft powerful, meaningful messages for your brand.
- [Using Marketing Data Effectively: Insights with Jakub Fidala](https://www.livechat.com/success/video/using-marketing-data-the-right-way-with-jakub-fidala/): Marcos and Jakub Fidala explore the impact of ignoring marketing data and share tips on leveraging it to drive business growth.
- [Brand Matters: How to Use Branding and Protect It at the Same Time](https://www.livechat.com/success/how-to-use-branding-and-protect-it/): Branding is what defines your company. It's a message sent to customers, your visual representation, and everything that your company uses to say, \
- [Exceeding Your Customers’ Expectations: Stand Out from the Competition](https://www.livechat.com/success/video/exceeding-your-customers-expectations/): Discover how exceeding customer expectations sets you apart and learn actionable strategies to be the brand customers choose first.
- [Understanding the Marketing Funnel: Content Distribution Tips](https://www.livechat.com/success/video/understanding-the-marketing-funnel/): Marcos simplifies the marketing funnel and shares the best ways to distribute content effectively across the customer journey.
- [What Is Sentiment Analysis and Why Does it Matter?](https://www.livechat.com/success/sentiment-analysis/): Learn how sentiment analysis can help online businesses improve products, services, and customer experiences by understanding customer feedback.
- [How to Influence People with Digital Psychology - Part III](https://www.livechat.com/success/video/how-to-influence-people-with-digital-psychology-part-iii/): Conclude the Digital Psychology series with Marcos as he reviews key digital behaviors and strategies marketers use to influence customers.
- [Email Marketing Tips with Vovik Tsybulskyi from Woodpecker](https://www.livechat.com/success/video/emailing-as-a-marketing-tool-with-vovik-tsybulskyi/): Vovik Tsybulskyi shares insights on email evolution, cold emails, and using email as a powerful marketing and sales tool with Marcos.
- [How to Influence People with Digital Psychology - Part II](https://www.livechat.com/success/video/how-to-influence-people-with-digital-psychology-part-ii/): Explore three more digital behaviors to enhance your marketing strategy in Part II of our Digital Psychology series.
- [8 Steps to Successfully Market Your Business on Quora](https://www.livechat.com/success/8-steps-you-need-to-take-to-successfully-market-your-business-on-quora/): Boost brand exposure with Quora marketing. Learn effective strategies to navigate the platform and achieve success. Start your journey today!
- [Growth Hacking and Other Myths with Tomasz Duda](https://www.livechat.com/success/video/growth-hacking-and-other-myths-with-tom-duda/): Marcos and Tomasz Duda debate the buzz around 'growth hacking' in the longest Incoming Chat yet. Is it real strategy or just BS? Tune in!
- [How to Influence People with Digital Psychology - Part I](https://www.livechat.com/success/video/how-to-influence-people-with-digital-psychology-part-i/): Kick off season 2 with insights into digital psychology and how to guide customer behavior. Learn implementation tips in our article.
- [What Is Dark Social? A Must-Know for Marketers](https://www.livechat.com/success/video/what-is-dark-social/): Dark Social isn’t as spooky as it sounds. Discover what it is and why every marketer should understand its impact. Boo!
- [What is a Churn Rate? Definition & Formula](https://www.livechat.com/success/churn-rate/): Getting the churn rate down is the fastest way to start growing your business. Calculate your churn rate, get it right, and your revenue will skyrocket.
- [The Bonus (Retro) Episode: Season One Retrospective](https://www.livechat.com/success/video/the-bonus-retro-episode/): Marcos shares his favorite takeaways from season one in this bonus retrospective episode. Get ready for season two!
- [Top 5 Benefits of Chatbots in Conversational Banking](https://www.livechat.com/success/conversational-banking/): Discover how chatbots can change customer service in the finance industry. Learn the benefits of using conversational banking for personalized experiences
- [The Disney Way: Insights and Strategies to Boost Your Success](https://www.livechat.com/success/video/the-disney-way/): Marcos shares his experience of working for Disney and three strategies that you can copy from them right now. Watch the video now!
- [10 Steps to Make Your Ecommerce User Experience as Satisfying as an In-Store Experience](https://www.livechat.com/success/10-steps-make-your-ecommerce-user-experience-satisfying-in-store-experience/): Here are 10 steps you can take right now to make your ecommerce customer experience as pleasant as an in-store shopping experience.
- [Happiness and Business: Insights with Joy Spreader Jim Williams](https://www.livechat.com/success/video/happiness-and-business-with-joy-spreader-jim-williams/): Jim Williams and Marcos discuss businesses as people, the role of failure in wellbeing, and the fascinating world of medical clowning.
- [The Customer Is Everything: Build a Customer-Centric Culture](https://www.livechat.com/success/video/the-customer-is-everything/): Learn why putting the customer at the center of your strategy is crucial and get tips to create a customer-centric company culture.
- [Team Success](https://www.livechat.com/success/authors/team-success/):
- [Write for Us and Reach an Audience of Business Professionals](https://www.livechat.com/success/contribute/): Join Success by LiveChat’s community of over 100,000 industry professionals. Publish insightful, actionable articles and become an Associate after three contributions.
- [The Journey of an Entrepreneur: Insights with Amanda Anthony](https://www.livechat.com/success/video/the-journey-of-an-entrepreneur-with-amanda-anthony/): Amanda Anthony shares her entrepreneurial journey with Marcos, discussing trust-building and creating a resilient team.
- [Doing Teamwork the Right Way: Tips for Success](https://www.livechat.com/success/video/doing-teamwork-the-right-way/): Master teamwork with easy-to-follow tips. Avoid common pitfalls and help your team succeed with effective collaboration strategies.
- [Building a Rockstar Support Team with Kuba Ruszkiewicz](https://www.livechat.com/success/video/customer-service-and-building-a-support-team-with-kuba-ruszkiewicz/): Kuba Ruszkiewicz shares insights on creating a stellar customer support team and delivering exceptional service to your customers.
- [Keeping Your Customers: How to Reduce Churn](https://www.livechat.com/success/video/keeping-your-customers-how-to-reduce-churn/): Learn effective strategies to reduce churn in SaaS. While it can't be eliminated, discover how to keep more customers with these tips.
- [Why Chatbots Are Good for Your Business](https://www.livechat.com/success/video/why-chatbots-are-good-for-your-business/): Discover how chatbots can support your business, improve efficiency, and enhance customer interactions. Learn how to use them effectively.
- [What Is Relationship Marketing and How Can You Improve It?](https://www.livechat.com/success/relationship-marketing/): Discover the benefits of relationship marketing and how to build long-term customer loyalty. Learn strategies to improve your approach today!
- [Designing and Branding Companies with Parry Sondhi](https://www.livechat.com/success/video/designing-and-branding-companies-with-parry-sondhi/): Parry Sondhi and Marcos explore branding, design journeys for companies, and insights into freelancing as a designer.
- [Leadership Tips: Inspire, Motivate, and Manage Your Team](https://www.livechat.com/success/video/your-boss-sucks/): Learn how to lead effectively with Marcos’ tips on inspiring, motivating, and managing your team. Be a leader, not just a boss!
- [Get Over Burnout Syndrome](https://www.livechat.com/success/video/get-over-the-burnout-syndrome/): Learn how to combat burnout with tips on working smarter, unplugging, relaxing, and using your vacation days. Find balance and improve well-being.
- [Patagonia's R&D Center, the Forge, Has Never Lived More in the Present](https://www.livechat.com/success/news/patagonia-the-forge-has-never-lived-more-in-the-present/): Patagonia owns the R&D Center, dubbed the Forge. A place that houses prototypes and concepts has been recently transformed into a face mask factory.
- [Taking a Leap of Faith & Connecting with Customers: Gaston Sitbon](https://www.livechat.com/success/video/taking-a-leap-of-faith-and-connecting-with-your-customers-with-gaston-sitbon/): Entrepreneur Gaston Sitbon discusses connecting with clients, starting a business, and effective branding strategies — all over a cup of coffee.
- [Finding Success During the Crisis: PepsiCo’s Snack Attack Outperforms Coca-Cola](https://www.livechat.com/success/news/finding-success-during-crisis-pepsicos-snack-attack-outperforms-coca-cola/): PepsiCo recently announced its first-quarter earnings report with higher than expected gains across most of its portfolio.
- [How to Deliver a Strong Pitch With the PLAK Method](https://www.livechat.com/success/video/how-to-deliver-a-strong-pitch-with-the-plak-method/): Improve your pitch and message in any situation with Marcos' PLAK method, designed to help you excel, especially in public speaking.
- [How to Make a Landing Page That Converts](https://www.livechat.com/success/video/how-to-make-a-landing-page-that-converts/): Boost conversions with a goal-focused landing page. Learn to use keywords, highlight benefits, and optimize design for better results.
- [How Can Live Chat Be Used in a Remote Work Model?](https://www.livechat.com/success/live-chat-remote-work-model/): Live chat is one of the tools that has noticed a higher demand due to COVID-19. See how it is used in a remote work model in different industries.
- [Remote Work](https://www.livechat.com/success/topics/remote-work/):
- [Building and Leading a Sales Team with Alex Wilson](https://www.livechat.com/success/video/building-and-leading-a-sales-team-with-alex-wilson/): Alex Wilson, LiveChat’s VP of Sales, discusses building strong sales teams, the art of selling, and navigating cultural differences in global companies.
- [The Essential Steps to Build a Brand](https://www.livechat.com/success/video/the-essential-steps-to-build-a-brand/): Give your company identity with effective branding. Learn the essential steps to start building your brand and focus on what truly matters.
- [The Best Way to Start Using OKRs Effectively](https://www.livechat.com/success/video/the-best-way-to-start-using-okrs/): Learn how to introduce OKRs to your team with best practices for driving self-management and achieving success.
- [Becoming a Video Creator & Brand Face with Chia Luen Lee](https://www.livechat.com/success/video/3-becoming-a-video-creator-and-the-face-of-a-company-with-chia-luen-lee/): Chia Luen Lee from Brand24 shares insights into the challenges of video content creation and being the face of a brand.
- [This Is the Secret to Doing Storytelling Right](https://www.livechat.com/success/video/this-is-the-secret-to-doing-storytelling-right/): Learn to craft unique, unforgettable stories with tips on grabbing attention, building suspense, and delivering a powerful message. Start engaging today!
- [The Best Marketing Tool You Can Use](https://www.livechat.com/success/video/this-is-the-best-marketing-tool-you-can-use/): Learn Jonah Berger's 6 principles of Word of Mouth: Social Currency, Triggers, Emotion, Public, Practical Value, and Stories. Boost your brand today!
- [How to Create a Happy Workplace With the Fish! Philosophy](https://www.livechat.com/success/video/3085/): Learn how the Fish! Philosophy can create a happy workplace. Join Marcos as he shares tips to boost morale and bring joy to your team.
- [Video Games & Social Media Voice: Insights with Michal Napora](https://www.livechat.com/success/video/video-games-and-finding-your-social-media-voice-with-michal-napora/): Michal Napora and Marcos discuss video game marketing and the process of crafting a unique social media voice for brand promotion.
- [How to Write Out of Office Emails That Convert](https://www.livechat.com/success/video/writing-out-of-office-emails-that-convert/): Learn how to craft effective Out of Office emails that maintain customer satisfaction, close deals, and leave a lasting impression.
- [Startups, Investments, and a Little Bit of Brexit With Jack Thompson](https://www.livechat.com/success/video/startups-investment-and-a-little-bit-of-brexit-with-jack-thompson/): Join us as Jack Thompson discusses launching a company, attracting investors, startup success factors, and the impact of Brexit.
- [How to Make a Negative Answer Sound Positive](https://www.livechat.com/success/video/how-to-make-a-negative-answer-sound-positive/): Learn how to transform 'I don't know,' 'I can't,' and 'not available' into positive customer communication. Build trust and keep clients coming back.
- [This Is the Right Way to Approach Customers!](https://www.livechat.com/success/video/the-right-way-to-approach-customers/): Learn how to approach customers confidently without sounding pushy or inexperienced. Master effective customer engagement strategies.
- [9 Steps to Create Customer Loyalty on Your Ecommerce Website](https://www.livechat.com/success/9-steps-to-create-customer-loyalty-on-your-ecommerce-website/): Discover 9 key steps to build trust and loyalty on your ecommerce website. Keep customers returning with great experiences and consistent service.
- [Advertising](https://www.livechat.com/success/topics/advertising/):
- [AI](https://www.livechat.com/success/topics/ai/):
- [Anticipating Disruption with Conversational Advertising](https://www.livechat.com/success/anticipating-disruption-with-conversational-advertising/): Conversational advertising carries with it a promise of producing long-sought-after and purposeful two-way interactions with consumers.
- [10 Steps to Gain and Retain Trust on Your Ecommerce Website](https://www.livechat.com/success/10-steps-to-gain-and-retain-trust-on-your-ecommerce-website/): Discover 10 essential steps to build trust and loyalty on your ecommerce site, from secure payments to excellent customer service.
- [Aneta Szotek](https://www.livechat.com/success/authors/aneta-szotek/):
- [LiveChat and HelpDesk Integration: Maximize Email Support](https://www.livechat.com/success/livechat-helpdesk-integration-how-to-make-the-most-of-the-email-channel/): Combine LiveChat and HelpDesk for seamless customer communication. Manage chats, tickets, and emails in one app to streamline support.
- [Why Building a Community Is Crucial for Your Brand](https://www.livechat.com/success/why-building-a-community-is-crucial-for-your-brand/): Social media vastly changed relationships between businesses and people. Learn why building a community is the best thing you can do for your customers.
- [How to Make Data-Driven Employee Training Decisions](https://www.livechat.com/success/data-driven-employee-training-decisions/): Discover the benefits of employee training and how adopting a data-driven approach can improve your training program and drive better results.
- [Robin Singh](https://www.livechat.com/success/authors/robin-singh/):
- [Copywriting Done Right: 5 Brilliant Web Copy Examples](https://www.livechat.com/success/brilliant-web-copy-examples/): In this age of goldfish attention spans, we bring you 5 web copy examples that break the mold and prove it's possible to engage visitors.
- [Rukham Khan](https://www.livechat.com/success/authors/rukham-khan/):
- [Dmitriy Sushko](https://www.livechat.com/success/authors/dmitriy-sushko/):
- [How to Choose the Best Chatbot for Your E-Commerce Business](https://www.livechat.com/success/choose-best-chatbot/): Here's a brief overview of available chatbots and some tips on how to choose the right option considering your business size and your customer needs.
- [How to Use Videos for Effective Customer Support](https://www.livechat.com/success/customer-support-videos/): Explore how videos can improve customer support. Discover real-life examples from successful companies using video to enhance customer service.
- [Koushik Marka](https://www.livechat.com/success/authors/koushik-marka/):
- [Andi Croft](https://www.livechat.com/success/authors/andi-croft/):
- [Ecommerce Conversion Rate Optimisation - Tips & Tricks](https://www.livechat.com/success/increase-site-conversion/): The number one metric to track is your e-commerce conversion rate. Learn how to measure it, and what you can do to increase it!
- [5 Landing Page Best Practices Proven to Convert](https://www.livechat.com/success/5-landing-page-best-practices/): There are plenty of landing page best practices, but only a few can help you generate maximum results. This article will take a closer look at five of them!
- [Tyson Quick](https://www.livechat.com/success/authors/tyson-quick/):
- [Designing a Content Marketing Strategy to Boost Customer Loyalty](https://www.livechat.com/success/boost-customer-loyalty/): Content marketing helps to find and win loyal customers. Here are some ways to design a content marketing strategy that will boost customer loyalty.
- [Raj Jana](https://www.livechat.com/success/authors/raj-jana/):
- [Arif Rashid](https://www.livechat.com/success/authors/arif-rashid/):
- [How to Enhance the Quality of Business with Just 7 Simple Tricks](https://www.livechat.com/success/enhance-quality-business/): Quality is a crucial thing when it comes to developing customer loyalty and a positive brand image. Apply these 7 tips and win your customers' hearts!
- [Text Messaging For Ecommerce and 15+ Useful SMS Templates](https://www.livechat.com/success/text-messaging-ecommerce/): Boost ecommerce sales with SMS marketing. Learn to craft effective, non-invasive campaigns by balancing message frequency and customer engagement.
- [Abandoned Cart Emails - Tips & Tricks](https://www.livechat.com/success/abandoned-cart-emails/): Find out about the reasons behind people not finishing their buying process and how you can use cart abandonment emails to combat this issue.
- [Shane Barker](https://www.livechat.com/success/authors/shane-barker/):
- [Cibin K S](https://www.livechat.com/success/authors/cibin-k-s/):
- [The Complete Facebook Image Sizes and Dimensions Guide](https://www.livechat.com/success/facebook-image-sizes-guide/): Here's the Facebook image sizes and dimensions cheat sheet that will help you to learn the basic rules of posting on this social media platform.
- [5 Ways Your Company Can Benefit from Hosting Hackathons](https://www.livechat.com/success/company-can-benefit-from-hackathons/): Discover 5 ways hosting hackathons can benefit your company, from fostering innovation to enhancing teamwork and attracting top talent.
- [11 Reasons Why Customers Don’t Trust Your Online Business](https://www.livechat.com/success/why-customers-dont-trust-your-business/): Here's an ultimate checklist that will help your online business to gain more customers and make them trust you even more.
- [Giedre Sulcinskaite](https://www.livechat.com/success/authors/giedre-sulcinskaite/):
- [How to Measure Customer Satisfaction](https://www.livechat.com/success/how-to-measure-customer-satisfaction/): Learn strategies to measure customer satisfaction and happiness effectively. Ensure your brand meets customer expectations and drives loyalty.
- [Rachel Bartee](https://www.livechat.com/success/authors/rachel-bartee/):
- [Improving Customer Service Standards Online](https://www.livechat.com/success/customer-service-standards/): Enhance customer service to boost satisfaction, attract new customers, and retain existing ones. Learn key strategies for online success.
- [Sajay Singh](https://www.livechat.com/success/authors/sajay-singh/):
- [Inbound and Outbound Lead Generation Explained](https://www.livechat.com/success/inbound-outbound-lead-generation/): Do you think that there's no difference between inbound and inbound lead generation? Let me prove you wrong; here's all you need to distinguish these two!
- [How Reading Bad Guest Posts Helped Me to Become a Better Content Writer](https://www.livechat.com/success/better-content-writer/): I wrote this post for those of you who want to write better, understand content marketing better and send better guest post submissions.
- [Content Marketing Calendar](https://www.livechat.com/success/content-marketing-calendar/): Content marketing calendar can be an irreplaceable asset. Learn how to efficiently organize and use it to your advantage.
- [Dario Supan](https://www.livechat.com/success/authors/dario-supan/):
- [Business psychology](https://www.livechat.com/success/topics/business-psychology/):
- [Karen Dikson](https://www.livechat.com/success/authors/karen-dikson/):
- [The Art of Negotiation: How to Solve Conflicts with Tough Clients](https://www.livechat.com/success/the-art-of-negotiations/): Professionals who constantly meet customers need to learn the art of negotiations to solve issues peacefully. Check out 5 practical negotiation skills.
- [Brenda Savoie](https://www.livechat.com/success/authors/brenda-savoie/):
- [Reddit Small Business - Ultimate Guide](https://www.livechat.com/success/reddit-small-business/): Reddit is a powerful tool and there are several reasons why it’s so effective. Check out the ultimate guide for using Reddit for small business.
- [The Definition of Content Marketing](https://www.livechat.com/success/the-definition-of-content-marketing/): In 2017, the Internet is saturated with high-quality, valuable content. This definition of content marketing will help you to adapt!
- [Elle Morgan](https://www.livechat.com/success/authors/elle-morgan/):
- [How to Balance Personalized Customer Service and Automation](https://www.livechat.com/success/balance-personalized-customer-service-and-automation/): Learn the best practices for combining personalized service with automation. Discover how to improve customer experience while enhancing efficiency.
- [Customer Service Scripts: Guidelines, Not Rules](https://www.livechat.com/success/customer-service-script/): Learn how to use customer service scripts as flexible guidelines to avoid robotic conversations and improve customer interactions.
- [Effective Unsubscribe Email Messages to Retain Subscribers](https://www.livechat.com/success/unsubscribe-email-message-examples/): Discover why users unsubscribe and explore effective email message examples to retain subscribers and keep your email list engaged.
- [How to be More Productive (and Less Busy)](https://www.livechat.com/success/how-to-be-more-productive/): Here's everything you need to know about how to be more productive, how to train your brain to be more focused and which apps will help you with that!
- [What is Fish! Philosophy and How It Can Change the Way You See Your Job](https://www.livechat.com/success/fish-philosophy/): What is Fish! philosophy? It's both: a simple and funny idea, but also a great strategy helping to build extraordinary customer service and team spirit.
- [10 Ways To Improve The Online Customer Experience](https://www.livechat.com/success/online-customer-experience/): The online competition is bigger than ever, and selling goods online became a much more difficult. Read how to improve customer experience on your website.
- [Mary Walton](https://www.livechat.com/success/authors/mary-walton/):
- [Social Media Marketing Strategy for Beginners](https://www.livechat.com/success/social-media-marketing-strategy/): If you work in business, you probably care about social media marketing strategy. You may be surprised but there's only one effective social media strategy.
- [5 Tips on How to be a Good Boss and a Great Leader](https://www.livechat.com/success/how-to-be-a-good-boss/): There is no formula on how to be a good boss, but if you follow this advice, it might turn out that you're a natural born leader!
- [How to Write a SEO Optimized Article - Step by Step Guide](https://www.livechat.com/success/seo-optimization-tips-write-seo-optimized-article/): Don't keep your writing in the sock drawer, let is live across the Internet! Learn the best SEO optimization tips from this step-by-step guide!
- [5 New Product Ideas That Will Make You Lose Faith in Humanity](https://www.livechat.com/success/new-product-ideas/): In today’s post, I’m presenting new product ideas that will make you lose faith in humanity. We're just crossing the line of human laziness!
- [What is Net Promoter Score & Benefits for SaaS Companies](https://www.livechat.com/success/what-is-net-promoter-score/): Learn about Net Promoter Score (NPS) and how SaaS companies can use it to measure satisfaction, improve services, and delight customers.
- [Marketing Strategy Planning Mistakes](https://www.livechat.com/success/marketing-strategy/): See what mistakes you need to avoid if you want to make your marketing strategy a success. See which channels are available and how to work on a budget.
- [Rohan Ayyar](https://www.livechat.com/success/authors/rohan-ayyar/):
- [10 Ways To Make Your First Sales Online](https://www.livechat.com/success/10-ways-make-first-sales-online/): Getting your online store up and running is just the first step in your adventure. After that, you must focus on driving sales. Here's how to do it!
- [Lina Vashurina](https://www.livechat.com/success/authors/lina-vashurina/):
- [4 Product Launch Ideas to Make It More Successful](https://www.livechat.com/success/product-launch/): Make sure that the months spent researching and developing a new product don't go to waste. See what you need to do to make your product launch a success.
- [Brandon Leibowitz](https://www.livechat.com/success/authors/brandon-leibowitz/):
- [How to Drive Traffic to Your Website - 5 Strategies That Work](https://www.livechat.com/success/how-to-drive-traffic-to-your-website/): You don't have to go into paid advertising to get more website visits. Learn how to drive traffic to your website and get thousands of customers!
- [SEO for Dummies: What Is SEO and How to Make a Good Use of It](https://www.livechat.com/success/seo-for-dummies-what-is-seo/): SEO is a nightmare of many. Luckily, there are good practices that can help us to gain the higher place in Google rankings. Here's SEO for dummies!
- [How LiveChat Approaches Software Development](https://www.livechat.com/success/software-development/): Software development is a huge part of LiveChat's work. The methods and strategy we use will shape up our product. See how we develop software.
- [Customer Appreciation Ideas - Take it to Another Level](https://www.livechat.com/success/customer-appreciation-ideas/): Learn about how appreciation can help you and your business. Check out some customer appreciation ideas that can inspire your actions.
- [Using Artificial Intelligence in LiveChat: Tag Suggestions](https://www.livechat.com/success/artificial-intelligence/): Artificial Intelligence (or AI for short) has become quite the buzzword recently. See how AI is used in LiveChat to make the work of agents easier.
- [3 Time Management Methods You Can Use to Get Organized](https://www.livechat.com/success/time-management-methods/): Use these 3 time management methods to get organized and find an extra day of free time in your week.
- [Filip Jaskolski](https://www.livechat.com/success/authors/filip-jaskolski/):
- [How Marketing Automation Makes You More Human](https://www.livechat.com/success/marketing-automation/): You could learn a lot from a traditional grocery shop when trying to improve your marketing automation. See how the personal service translates online.
- [4 Types of Difficult Customers on Chat and How to Deal with Them](https://www.livechat.com/success/types-of-difficult-customers/): Handling difficult customers is one of the biggest challenge in customer service. Here are 4 types of difficult customers and advices on how to deal with them
- [Types of customers](https://www.livechat.com/success/topics/types-of-customers/):
- [User Onboarding Tips That Boost Conversion](https://www.livechat.com/success/user-onboarding/): See how by adding more options to your user onboarding flow you can make it easier. This method helped us move to 35% conversion rate.
- [The Alchemy of Ads: Best Super Bowl Commercials](https://www.livechat.com/success/best-super-bowl-commercials/): Are you ready for Golden Super Bowl? While counting days to 7th February, let's recall best Super Bowl commercials!
- [How to Discover Customer Pain Points](https://www.livechat.com/success/customer-pain-points/): Pain points are obstacles your customers face when trying to make a purchase on your website. By removing those pain points, you clear the way to checkout.
- [What Your Business Can Still Do to Prepare for Cyber Monday](https://www.livechat.com/success/cyber-monday/): You will get a lot of extra traffic during Cyber Monday. Is your customer service ready for the extra customer questions? See what you can do to prepare.
- [Word of Mouth Marketing - How to Get People Talking](https://www.livechat.com/success/word-of-mouth/): Here’re 6 word of mouth marketing strategies to help you promote your business. Use them to learn how to get people talking about your product.
- [How to Improve Communication Skills for Customer Service](https://www.livechat.com/success/improve-communication-skills/): Want to improve communication skills in your support team? See what methods we use at LiveChat to make our communication quick and efficient.
- [How to Create a Call Center in 5 Easy Steps](https://www.livechat.com/success/how-to-create-a-call-center-in-5-easy-steps/): Creating a call center for your company may seem like a daunting task. However, if you cover these essentials, you will have a much easier start.
- [Tiago Paiva](https://www.livechat.com/success/authors/tiago-paiva/):
- [How to Create Sh***y Content: 7 Tips to Avoid](https://www.livechat.com/success/how-to-create-shitty-content/): Learn 7 tips for creating terrible content — what to avoid to ensure your content misses the mark and fails to connect with your audience.
- [How to Speed up Your Business Communication](https://www.livechat.com/success/business-communication/): One of the biggest problems in business communication is writing way too many emails. See how you can improve your communication by writing less emails.
- [How to Optimize Your Call to Action to Get More Chats](https://www.livechat.com/success/call-to-action/): If visitors are reluctant to start a chat with you, they may simply need a little nudge. See how to optimize the call to action for your live chat.
- [How to Create an Interest Graph](https://www.livechat.com/success/how-to-create-an-interest-graph/): Creating an interest graph can help you better understand the needs of your audience. It will also help you make better business decisions.
- [Agnieszka Jaskiewicz](https://www.livechat.com/success/authors/agnieszka-jaskiewicz/):
- [customer feedback](https://www.livechat.com/success/topics/customer-feedback/):
- [Gabriela Bartoszek](https://www.livechat.com/success/authors/gabriela-bartoszek/):
- [k.jakubczyk](https://www.livechat.com/success/authors/k-jakubczyk/):
- [k.zeromska](https://www.livechat.com/success/authors/k-zeromska/):
- [Patrycja Bratkowska](https://www.livechat.com/success/authors/patrycja-bratkowska/):
- [Rafal Kloc](https://www.livechat.com/success/authors/rafal-kloc/):
- [SMS](https://www.livechat.com/success/topics/sms/):
- [Tadeusz Rzewuski](https://www.livechat.com/success/authors/tadeusz-rzewuski/):
- [Support Management](https://www.livechat.com/success/topics/support-management/):

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