loyverse.com

# Loyverse

> Loyverse is a free cloud-based point-of-sale (POS) and business management platform founded in 2014. It transforms smartphones and tablets (iOS and Android) into full-featured POS systems, serving over 1,000,000 registered businesses across 170+ countries in 25+ languages. The platform covers the complete retail and food-service operation lifecycle: sales processing, inventory management, employee management, customer loyalty, sales analytics, and multi-store management. The name stands for "Loyalty Universe," reflecting the company's conviction that customer loyalty is an essential factor for business success. Core products — POS, Back Office, Dashboard, Kitchen Display System, and Customer Display System — are permanently free. Optional paid add-ons (Employee Management at €5/month per employee, Advanced Inventory at €25/month per store, and Unlimited Sales History at €5/month per store) are available with 14-day free trials and no credit card required.

## Core Products

- [Loyverse POS](https://loyverse.com/download-loyverse): The main point-of-sale app available on iOS (App Store), Android (Google Play), Samsung Galaxy Store, and Huawei AppGallery. Supports open tickets, item variants and modifiers, discounts, refunds, offline sales, barcode scanning, receipt printing, hardware peripherals, multiple payment types, cash management, and dark mode. Free to use.
- [Back Office](https://loyverse.com/back-office): Web-based management platform for configuring items, managing inventory, running detailed sales analytics, setting up employee accounts, configuring loyalty programs, and overseeing multiple store locations from a single centralized account.
- [Loyverse Dashboard](https://loyverse.com/dashboard): Mobile app (iOS and Android) providing real-time monitoring of sales revenue, sales trends (daily/weekly/monthly/yearly), top-selling items, employee performance, and low-stock inventory alerts — accessible from any smartphone, anywhere.
- [Kitchen Display System (KDS)](https://loyverse.com/kitchen-display-system): Free tablet app (iOS and Android, 7-inch minimum, 10-inch recommended) that replaces paper kitchen tickets. Displays order items, quantities, modifiers, and comments with color-coded wait-time headers, multi-station support, sound notifications for new orders, dark mode, and order recovery functionality.
- [Customer Display System (CDS)](https://loyverse.com/customer-display-system): Free tablet app showing customers their real-time order details, applied discounts, taxes, totals, loyalty points balance, and payment change during checkout. Supports digital receipt delivery by email and works offline via local Wi-Fi.

## Features Overview

- [All Features](https://loyverse.com/features): Comprehensive overview of every capability across POS, inventory, employee management, sales analytics, customer loyalty, restaurant operations, payments, and integrations.
- [Inventory Management](https://loyverse.com/advanced-inventory): Two tiers — free essential inventory (real-time stock tracking, low-stock alerts, composite items, bulk CSV import) and paid Advanced Inventory (€25/month per store) adding purchase orders with supplier management, inter-store transfer orders, stock adjustments with documented reasons, full and partial inventory counts, production tracking with automatic component deduction, inventory history audit trails, inventory valuation reports, and barcode label printing.
- [Employee Management](https://loyverse.com/employee-management): Paid add-on (€5/month per employee, €50/year per employee) covering individual employee sales performance tracking with CSV export, tiered role-based access controls, PIN or password POS login, cash discrepancy monitoring per shift, and clock-in/clock-out time tracking with automated hour calculation and timecard summaries.
- [Customer Loyalty Program](https://loyverse.com/loyalty-program): Built-in free loyalty points system. Customers enroll and are identified via barcode card, phone number, or name lookup. Points are earned per purchase and redeemed at any time. Works across all store locations. Includes purchase history, customer segmentation (VIPs, inactive accounts), notes, and customer list CSV export.
- [Multi-Store Management](https://loyverse.com/multi-store-pos): Manage unlimited store locations under one account — centralized inventory with cross-store transfer orders, per-store pricing strategies, unified employee access controls, shared customer loyalty database, and chain-wide sales performance comparison reporting.
- [Payment Systems](https://loyverse.com/payment-systems): Integrated card payment processing via 12+ regional processors (SumUp, PayPal Zettle, Tyro, Smartpay, Yoco, Teya, KICC, NICE Pay, Stores/Coiney, PayGate, SoftBank, A-Plus) available across 30+ countries. Accepts Visa, Mastercard, American Express, Google Pay, and Apple Pay.

## Pricing

- [Pricing](https://loyverse.com/pricing): Core products (POS, Back Office, Dashboard, KDS, CDS) are permanently free with no subscription required. Three optional paid add-ons: Unlimited Sales History (€5/month or €50/year per store), Employee Management (€5/month or €50/year per employee), Advanced Inventory (€25/month or €250/year per store). All add-ons include a 14-day free trial — no credit card needed to start. Businesses with 4+ stores can contact Loyverse for volume discounts. Accepted cards: Visa, Mastercard, Maestro, Discover, JCB, and American Express.

## Hardware

- [Hardware Compatibility](https://loyverse.com/hardware): Complete list of tested and compatible POS hardware. Receipt printers: Star Micronics, Epson, Citizen, Seiko, SPRT, Xprinter, Posiflex, Bematech. Mobile Bluetooth printers for portable use. Label printers: Dymo, Zebra (USB, for Back Office). Barcode scanners (wired and wireless 1D/2D): Honeywell, Zebra, Datalogic, Motorola, Symcode, Netum, SocketScan. Cash drawers (printer-driven and standalone). Android all-in-one POS terminals: Sunmi, iMin, P2 Plus V190-A. Card readers: SumUp, Zettle, Tyro, Smartpay, Yoco, STORES Payment, PAYGATE, SB Payment Service, KICC, NICE. Tablet stands and enclosures. The Star mPOP combines a Bluetooth receipt printer and cash drawer in one unit.

## Integrations & API

- [App Marketplace](https://loyverse.com/marketplace): 40+ third-party integrations in 8 categories. Accounting: QuickBooks Online (via Amaka), Xero (via Amaka), Journal Entry. eCommerce: Shopify (via SKUPlugs), WooCommerce (via SKU), Amazon, BigCommerce, Lazada, Wix. Online Ordering: Otter, GrabConnect, Feedus, Instalacarte, Dishtup, MyDigiMenu, Orderlina. Marketing: NearSt, BrandWallet, Passquare Wallet Passes. e-Invoicing: regional providers. Connectors/Automation: Zapier, Make (Integromat), Zoho Flow, Dataddo, Workato, AppyPie, ViaSocket. Hotel Management: Hotefy, Room Charge.
- [Loyverse API](https://loyverse.com/loyverse-pos-api): REST API that allows developers to build custom integrations — export sales data to external systems, sync orders from e-commerce or delivery platforms, manage inventory, synchronize customer and loyalty data, and build e-invoicing compliance solutions. Register at the developer portal to obtain API credentials.
- [API Documentation](https://developer.loyverse.com/docs/): Full Loyverse REST API reference (v1.0) for developers. Covers analytics, items, inventory, orders, customer, accounting, and e-invoicing data endpoints.

## Business Type Solutions

- [Restaurant POS](https://loyverse.com/restaurants-pos): POS for restaurants with open tickets, table management, order splitting and merging, order reassignment, kitchen display/printer integration with modifiers and special instructions, dine-in/takeout/delivery order type tracking, and restaurant chain multi-location management.
- [Café & Coffee Shop POS](https://loyverse.com/cafe-pos): POS tailored for cafés and coffee shops with modifier-based menu customization for toppings and add-ons, open ticket barista workflow, ingredient-level inventory tracking and production management, multi-location café chain support, and integrated loyalty rewards.
- [Bar & Pub POS](https://loyverse.com/bar-pos): POS for bars and pubs with composite drink recipe management (shots, pints, cocktails) and automatic component inventory deduction, multiple simultaneous open tickets, bartender assignment, kitchen display integration, high-volume order processing, and staff clock-in/out scheduling.
- [Retail POS](https://loyverse.com/retail-pos): POS for retail stores with barcode scanning and label printing, item variant management (size, color), multiple payment types (cash, card, cheque), customer-facing display, advanced inventory with purchase and transfer orders, multi-store stock management, and loyalty program.
- [Grocery & Convenience Store POS](https://loyverse.com/grocery-pos): POS for grocery and convenience stores with fast barcode scanning checkout, percentage and amount discounts, low-stock automated alerts, supplier purchase orders, integrated loyalty program with barcode card identification, and customer address printing on receipts.
- [Clothing & Fashion Boutique POS](https://loyverse.com/fashion-boutiques-pos): POS for clothing stores with item variant management for sizes and colors, barcode scanning, multi-location inventory transfers, cross-store sales analytics, loyalty program, and marketplace integrations for accounting and e-commerce platforms.
- [Small Business POS](https://loyverse.com/small-business-pos): Overview of Loyverse as a free, accessible POS and inventory solution purpose-built for small business owners, covering the full feature set, hardware ecosystem, and third-party integration options.

## About & Company

- [About Loyverse](https://loyverse.com/about): Company background — founded 2014, name means "Loyalty Universe," team with 20+ years of combined POS and payment gateway experience, mission to empower small and medium businesses globally. Recognized by Capterra, G2, Trustpilot, Crozdesk, and Software Advice. Available in 25+ languages across 170+ countries on both Android and iOS.

## Support & Community

- [Help Center](https://help.loyverse.com): Comprehensive knowledge base with 100+ articles, tutorials, and video guides organized into 10 categories (Getting Started, Sales, Items, Inventory Management, Employees, Customers, Reports, Settings, Hardware, Payments). Available in 17 languages including English, Spanish, French, German, Portuguese, Italian, Polish, Arabic, Thai, Korean, Japanese, Indonesian, Greek, Vietnamese, and Traditional Chinese. Includes 24/7 live chat support.
- [Community Forum](https://loyverse.town/): Loyverse Town — the official user community forum for peer discussions, business tips, feature requests, and connecting with other merchants worldwide.
- [Blog](https://loyverse.com/blog): Business guides, case studies, and tutorials for restaurant, retail, and grocery operators. Topics include POS selection, customer loyalty strategy, inventory management, restaurant management, retail expansion, and operator success stories.
- [Traditional POS vs Cloud-Based POS](https://loyverse.com/blog/traditional-pos-vs-cloud-based-pos): Comparison of legacy on-premise POS systems versus modern cloud-based POS, explaining why businesses are switching to cloud solutions.
- [Everything You Need to Know About Customer Loyalty Programs](https://loyverse.com/blog/everything-you-need-to-know-about-customer-loyalty-programs): In-depth guide to loyalty program types, mechanics, and implementation best practices for small businesses.
- [How to Manage a Restaurant](https://loyverse.com/blog/how-to-manage-a-restaurant): Practical guide to restaurant operations covering staff management, inventory control, and customer experience.
- [How to Expand Your Retail Business](https://loyverse.com/blog/how-to-expand-your-retail-business-7-retail-expansion-strategies-to-try-today): Seven actionable strategies for scaling a retail business to multiple locations.
- [What Makes a Coffee Shop Successful](https://loyverse.com/blog/what-makes-a-coffee-shop-successful): Analysis of operational and customer experience factors that drive coffee shop profitability and repeat business.

## Legal & Policies

- [Privacy Policy](https://loyverse.com/privacy-policy): How Loyverse collects, processes, stores, and protects user and business data.
- [Terms of Use](https://loyverse.com/terms-use): Terms and conditions governing use of the Loyverse platform and services.
- [API Terms of Use](https://loyverse.com/api-terms): Terms for developers accessing and using the Loyverse API.
- [Cookie Policy](https://loyverse.com/cookie-policy): Information on cookies used across loyverse.com, their purpose, and user consent options.
- [Data Processing Addendum (DPA)](https://loyverse.com/data-processing-addendum): GDPR-compliant data processing agreement available to business customers who require it.
- [Terms of Third-Party Integration](https://loyverse.com/third-party-integration-terms): Terms governing the use of third-party integrations connected through the Loyverse platform.

## Optional

- [System Status](https://loyverse.statuspage.io): Real-time operational status and incident history for all Loyverse services and infrastructure.
- [SumUp Integration](https://loyverse.com/sumup): Details on connecting Loyverse POS with SumUp card readers for seamless integrated card payment processing.
- [Zettle (iZettle) Integration](https://loyverse.com/izettle): Details on connecting Loyverse POS with PayPal Zettle card readers for integrated payments.
- [Zapier Integration](https://loyverse.com/marketplace/zapier): Connect Loyverse to 5,000+ third-party apps using Zapier no-code automation triggers and actions.
- [Make (Integromat) Integration](https://loyverse.com/marketplace/integromat): Build visual automation scenarios connecting Loyverse with external business tools using Make's no-code platform.
- [Zoho Flow Integration](https://loyverse.com/marketplace/zoho-flow): Connect Loyverse to Zoho Suite and hundreds of other applications without coding.
- [Workato Integration](https://loyverse.com/marketplace/workato): Enterprise-grade integration and automation platform connecting Loyverse to business systems.
- [QuickBooks Integration via Amaka](https://loyverse.com/marketplace/quickbooks-amaka): Automated daily sync of Loyverse sales data, taxes, and payments into QuickBooks Online.
- [Xero Integration via Amaka](https://loyverse.com/marketplace/xero-amaka): Automated daily sync of Loyverse sales data, taxes, and payments into Xero accounting.
- [Shopify Integration via SKUPlugs](https://loyverse.com/marketplace/shopify-skuplugs): Bidirectional product catalog and inventory synchronization between Loyverse and a Shopify online store.
- [WooCommerce Integration via SKUPlugs](https://loyverse.com/marketplace/woocommerce-sku): Bidirectional product and inventory sync between Loyverse and a WooCommerce store.
- [Wix Integration](https://loyverse.com/marketplace/wix): Sync Loyverse POS products and inventory with a Wix ecommerce website.
- [Otter Integration](https://loyverse.com/marketplace/otter): Consolidate online food delivery orders from multiple third-party platforms directly into Loyverse POS.
- [NearSt Integration](https://loyverse.com/marketplace/nearst): Sync Loyverse inventory to make in-store products discoverable in Google local search results.