middleware.io

# Middleware

> Middleware is a full-stack cloud observability platform that collects and analyzes telemetry data (logs, metrics, and traces) to provide complete visibility and improve performance for your infrastructure and application. It provides infrastructure monitoring, APM, RUM, LLM observability, synthetic monitoring, alerting, and AI-powered root cause analysis — all in a single unified platform built on OpenTelemetry. Middleware is 5x more cost-effective than tools like Datadog and New Relic, with usage-based pricing starting at $0.03/GB and a free tier of up to 100 GB/month.

## Product Overview

Middleware is a full-stack observability platform for DevOps, SREs, and engineering teams. It unifies logs, metrics, traces, and continuous profiling into one place, enabling faster root cause analysis, reduced MTTR, and lower observability costs.

Key differentiators:
- OpenTelemetry-native: fully compatible with OTel collectors and SDKs
- Modular pay-as-you-go: use only what you need, pay only for those features
- AI-powered: OpsAI co-pilot for automated anomaly detection and root cause analysis
- Unified: single platform for infra, APM, logs, RUM, synthetic monitoring, and LLM observability
- 350+ integrations across cloud, databases, and DevOps tools
- SOC 2 Type II, GDPR, HIPAA, and ISO 27001 certified

## Core Documentation

- [Full Documentation Home](https://docs.middleware.io/)
- [Getting Started / Quickstart](https://docs.middleware.io/getting-started)
- [Agent Installation Overview](https://docs.middleware.io/agent-installation/overview)
- [Public API Reference](https://docs.middleware.io/public-api/api)
- [OpenTelemetry Overview](https://docs.middleware.io/open-telemetry/otel-getting-started)

---

## Product Pages

### Infrastructure Monitoring
Monitor hosts, containers, cloud VMs, and Kubernetes clusters in real time with unified metrics, logs, and traces.

- [Infrastructure Monitoring Product Page](https://middleware.io/product/infrastructure-monitoring/)
- [Container Monitoring](https://middleware.io/product/container-monitoring/)
- [Serverless Monitoring](https://middleware.io/product/serverless-monitoring/)
- [Database Monitoring](https://middleware.io/product/database-monitoring/)
- [Metrics](https://middleware.io/product/metrics/)

### APM (Application Performance Monitoring)
Distributed tracing, continuous profiling, service maps, and endpoint observability for all major languages and frameworks.

- [APM Product Page](https://middleware.io/product/apm/)
- [Distributed Tracing](https://middleware.io/product/distributed-tracing/)
- [Continuous Profiler](https://middleware.io/product/continuous-profiler/)

### Log Monitoring
Ingest, search, filter, and analyze logs across your entire stack.

- [Log Monitoring Product Page](https://middleware.io/product/log-monitoring/)

### Real User Monitoring (RUM)
Monitor real user sessions, Core Web Vitals, errors, and performance on web and mobile.

- [RUM Product Page](https://middleware.io/product/real-user-monitoring/)
- [Session Replays](https://middleware.io/product/real-user-monitoring/session-replays/)
- [Error Tracking](https://middleware.io/product/real-user-monitoring/error-tracking/)

### Synthetic Monitoring & Browser Testing
Proactively test and monitor APIs, user flows, and browser interactions before users are impacted.

- [Synthetic Monitoring Product Page](https://middleware.io/product/synthetic-monitoring/)
- [Browser Testing](https://middleware.io/product/browser-testing/)

### LLM Observability
End-to-end visibility for LLM-powered applications — traces, metrics, and dashboards for AI workloads. Supports OpenAI, Anthropic, Azure OpenAI, Cohere, AWS Bedrock, Mistral, Vertex AI, Hugging Face, Gemini, Groq, and more.

- [LLM Observability Product Page](https://middleware.io/product/llm-observability/)

### OpsAI (AI Observability Co-Pilot)
AI-powered assistant that detects anomalies, surfaces root causes, and suggests fixes automatically.

- [OpsAI Agent Product Page](https://middleware.io/product/ops-ai/)

### Query Genie
Natural language querying for your observability data — ask questions about your systems in plain English.

- [Query Genie](https://middleware.io/product/query-genie/)

---

## Platform Pages

- [Platform Overview](https://middleware.io/platform/)
- [Unified Experience](https://middleware.io/platform/unified-experience/)
- [Alerts](https://middleware.io/platform/alerts/)
- [Dashboard Builder](https://middleware.io/platform/dashboard/)
- [Notebooks](https://middleware.io/platform/notebook/)
- [Query Language](https://middleware.io/platform/query-language/)
- [Observability Pipeline](https://middleware.io/platform/observability-pipeline/)
- [Integrations](https://middleware.io/platform/integrations/)

---

## Solutions Pages

### By Cloud / Technology
- [Technology Solutions](https://middleware.io/solutions/technology/)
- [AWS Observability](https://middleware.io/solutions/aws/)
- [Azure Observability](https://middleware.io/solutions/azure/)
- [GCP Observability](https://middleware.io/solutions/gcp/)
- [Kubernetes Monitoring](https://middleware.io/solutions/kubernetes-monitoring/)
- [Endpoint Monitoring](https://middleware.io/solutions/endpoint-monitoring/)

### Comparison Pages
- [Datadog Alternative](https://middleware.io/comparison/datadog-alternative/)
- [New Relic Alternative](https://middleware.io/comparison/newrelic-alternative/)
- [Dynatrace Alternative](https://middleware.io/comparison/dynatrace-alternative/)
- [Grafana Alternative](https://middleware.io/comparison/grafana-vs-middleware/)

---

## Infrastructure Agent Installation (Docs)

- [Kubernetes](https://docs.middleware.io/agent-installation/kubernetes)
- [Docker](https://docs.middleware.io/agent-installation/docker)
- [Linux](https://docs.middleware.io/agent-installation/linux)
- [macOS](https://docs.middleware.io/agent-installation/macos)
- [Windows](https://docs.middleware.io/agent-installation/windows)
- [Heroku](https://docs.middleware.io/agent-installation/heroku)
- [CoreOS](https://docs.middleware.io/agent-installation/coreos)
- [Azure VMSS](https://docs.middleware.io/agent-installation/linux/azure-vmss)

## APM Agent Setup (Docs)

- [APM Overview](https://docs.middleware.io/apm-configuration/apm_overview)
- [Java](https://docs.middleware.io/apm-configuration/java)
- [Node.js](https://docs.middleware.io/apm-configuration/node-js)
- [Next.js](https://docs.middleware.io/apm-configuration/next-js)
- [Nest.js](https://docs.middleware.io/apm-configuration/nestjs)
- [Python](https://docs.middleware.io/apm-configuration/python)
- [Go](https://docs.middleware.io/apm-configuration/go)
- [.NET](https://docs.middleware.io/apm-configuration/dotnet)
- [PHP](https://docs.middleware.io/apm-configuration/php)
- [Ruby](https://docs.middleware.io/apm-configuration/ruby)
- [Scala](https://docs.middleware.io/apm-configuration/scala)
- [Deno](https://docs.middleware.io/apm-configuration/deno)
- [Cloudflare](https://docs.middleware.io/apm-configuration/cloudflare)
- [Continuous Profiling](https://docs.middleware.io/workflow/apm/continuous-profiling)
- [Service Maps](https://docs.middleware.io/apm-configuration/service-maps)
- [Endpoints Observability](https://docs.middleware.io/apm-configuration/endpoints-observability)
- [Tracing Pipeline](https://docs.middleware.io/apm-configuration/tracing-pipeline)
- [APM Troubleshooting](https://docs.middleware.io/apm-configuration/troubleshooting)

## Log Monitoring (Docs)

- [Log Monitoring Overview](https://docs.middleware.io/workflow/log-monitoring/overview)
- [Log Explorer](https://docs.middleware.io/workflow/log-monitoring/log-explorer)
- [Log Filters & Search](https://docs.middleware.io/workflow/log-monitoring/search-filter)
- [Custom Metrics from Logs](https://docs.middleware.io/workflow/log-monitoring/custom-metrics)
- [Notebooks](https://docs.middleware.io/workflow/log-monitoring/notebooks)
- [Custom Logs API](https://docs.middleware.io/data-ingestion-apis/custom-logs)

## RUM Setup (Docs)

- [RUM Overview](https://docs.middleware.io/rum/rum-overview)
- [Browser Setup](https://docs.middleware.io/rum/getting-started)
- [React.js RUM](https://docs.middleware.io/rum/rum-reactjs)
- [Next.js RUM](https://docs.middleware.io/rum/rum-nextjs)
- [iOS](https://docs.middleware.io/rum/rum-ios)
- [Android](https://docs.middleware.io/rum/rum-android-mobile)
- [React Native](https://docs.middleware.io/rum/rum-react)
- [Flutter](https://docs.middleware.io/rum/flutter)
- [Session Explorer](https://docs.middleware.io/rum/session-explorer)
- [Error Tracking](https://docs.middleware.io/rum/error-tracking)
- [Page Performance](https://docs.middleware.io/rum/performance-monitoring)
- [Session Recording Privacy](https://docs.middleware.io/rum/session-recording-privacy)
- [Data Security](https://docs.middleware.io/rum/data-security)

## LLM Observability Setup (Docs)

- [LLM Observability Overview](https://docs.middleware.io/llm-observability/overview)
- [Traceloop - Python](https://docs.middleware.io/llm-observability/traceloop/python)
- [Traceloop - Node.js](https://docs.middleware.io/llm-observability/traceloop/nodejs)
- [Traceloop - Next.js](https://docs.middleware.io/llm-observability/traceloop/nextjs)
- [Traceloop - Go](https://docs.middleware.io/llm-observability/traceloop/go)
- [Traceloop - Ruby](https://docs.middleware.io/llm-observability/traceloop/ruby)
- [OpenLIT - Python](https://docs.middleware.io/llm-observability/openlit/python)
- [OpenLIT - TypeScript](https://docs.middleware.io/llm-observability/openlit/typescript)

## Synthetic Monitoring (Docs)

- [Synthetic Monitoring](https://docs.middleware.io/workflow/synthetic-monitoring/synthetic-monitoring)
- [Multistep Testing](https://docs.middleware.io/workflow/synthetic-monitoring/multistep-synthetic-monitoring)
- [Browser Tests](https://docs.middleware.io/workflow/synthetic-monitoring/browser-tests-monitoring)
- [Data Explorer](https://docs.middleware.io/workflow/synthetic-monitoring/data-explorer)

## Database Monitoring (Docs)

- [MySQL](https://docs.middleware.io/integrations/mysql-integration)
- [PostgreSQL](https://docs.middleware.io/integrations/postgresql-integration)
- [MongoDB](https://docs.middleware.io/integrations/mongodb-integration)
- [MongoDB Atlas](https://docs.middleware.io/integrations/mongodb-atlas-integration)
- [Redis](https://docs.middleware.io/integrations/redis-integration)
- [Elasticsearch](https://docs.middleware.io/integrations/elasticsearch-integration)
- [ClickHouse](https://docs.middleware.io/integrations/clickhouse-integration)
- [Cassandra](https://docs.middleware.io/integrations/cassandra-integration)
- [Oracle DB](https://docs.middleware.io/integrations/oracledb-integration)
- [SQL Server](https://docs.middleware.io/integrations/sql-server-integration)
- [Connect DB with Traces](https://docs.middleware.io/integrations/connect-with-traces)

## Cloud Platform Integrations (Docs)

- [AWS Lambda](https://docs.middleware.io/cloudplatform/aws-lambda)
- [Google Cloud Run](https://docs.middleware.io/cloudplatform/google-cloud-run)
- [AWS Elastic Beanstalk](https://docs.middleware.io/cloudplatform/aws-elastic-beanstalk)
- [Azure Web App](https://docs.middleware.io/cloudplatform/azure-web-app)
- [AWS ECS Monitoring](https://docs.middleware.io/integrations/aws-ecs-monitoring)
- [AWS Integration](https://docs.middleware.io/integrations/aws-integration)
- [GCP Integration](https://docs.middleware.io/integrations/gcp-integration)
- [Azure Integration](https://docs.middleware.io/integrations/azure-integration)
- [All Integrations](https://docs.middleware.io/integrations/integrations_overview)

## OpsAI (Docs)

- [OpsAI Overview](https://docs.middleware.io/opsai/opsai_overview)
- [OpsAI for Kubernetes](https://docs.middleware.io/opsai/opsai_kubernetes)
- [OpsAI Settings](https://docs.middleware.io/opsai/opsai_settings)

## Dashboards & Alerts (Docs)

- [Dashboard Builder Overview](https://docs.middleware.io/workflow/custom-dashboard/dashboard-builder-overview)
- [Custom Dashboards](https://docs.middleware.io/workflow/custom-dashboard)
- [Build Dashboard with AI](https://docs.middleware.io/workflow/dashboard-builder/build-dashboard-with-ai)
- [Common Dashboard Practices](https://docs.middleware.io/workflow/dashboard-builder/common-practices)
- [Customizing Metric Units](https://docs.middleware.io/workflow/custom-dashboard/customizing-metric-unit)

## Observability Pipeline (Docs)

- [Pipeline Overview](https://docs.middleware.io/admin/settings/pipeline)
- [Ingestion Control](https://docs.middleware.io/admin/settings/advanced)
- [Backend Control](https://docs.middleware.io/admin/settings/backend-control)
- [OTel-Native Filters](https://docs.middleware.io/admin/settings/agent-pipeline)

## Third-Party Agents (Docs)

- [Third-Party Agents Overview](https://docs.middleware.io/third-party-agents/overview)
- [Datadog Agent - Dual Shipping](https://docs.middleware.io/third-party-agents/datadog-agent/dual-shipping)
- [Datadog Agent - Middleware Only](https://docs.middleware.io/third-party-agents/datadog-agent/middleware-only)
- [Datadog PHP APM](https://docs.middleware.io/third-party-agents/datadog-agent/php-apm)
- [Elastic Logstash](https://docs.middleware.io/third-party-agents/elastic-logstash)

## MCP Server (Docs)

- [MCP Server Overview](https://docs.middleware.io/mcp-server/overview)
- [MCP Server Setup](https://docs.middleware.io/mcp-server/setup)
- [MCP Troubleshooting](https://docs.middleware.io/mcp-server/troubleshooting)

## Admin & Settings (Docs)

- [Settings Overview](https://docs.middleware.io/admin/settings/admin-welcome)
- [User Management](https://docs.middleware.io/admin/settings/users)
- [Teams](https://docs.middleware.io/admin/settings/teams)
- [Roles & Permissions](https://docs.middleware.io/admin/settings/role-&-permission)
- [Projects](https://docs.middleware.io/admin/settings/Projects)
- [Billing & Plans](https://docs.middleware.io/admin/settings/plans_billing)
- [Usage](https://docs.middleware.io/admin/settings/usage)
- [Legal & Compliance](https://docs.middleware.io/admin/settings/legal_compliance)
- [SSO - Okta](https://docs.middleware.io/admin/settings/sso/okta)
- [SSO - Microsoft Entra ID](https://docs.middleware.io/admin/settings/sso/microsoft-entra-id)
- [On-Premises Prerequisites](https://docs.middleware.io/onprem/prerequisites)

## Data Ingestion APIs

- [Custom Logs API](https://docs.middleware.io/data-ingestion-apis/custom-logs)
- [Custom Metrics API](https://docs.middleware.io/data-ingestion-apis/custom-metrics)
- [Public API Reference](https://docs.middleware.io/public-api/api)

---

## Pricing

- **Free Forever**: Up to 100 GB/month for APM, Logs, Infrastructure, RUM (1K sessions), Synthetic Monitoring (20K checks), Database, and Serverless Monitoring. 14-day data retention.
- **Pay-as-you-go**: $0.03 per GB of metrics, logs, and traces. Includes ingestion control, data pipeline, 30-day retention, and dedicated Slack support.
- **Enterprise**: Custom pricing for volume discounts, premium support, SSO, advanced security, on-premise deployment, and a dedicated account manager.
- [Pricing Page](https://middleware.io/pricing/)

---

## Company & Resources

- [About Us](https://middleware.io/about-us/)
- [Customers / Case Studies](https://middleware.io/customers/)
- [Careers](https://middleware.io/careers/)
- [Partners](https://middleware.io/partners/)
- [Contact Us](https://middleware.io/contact-us/)
- [Security](https://middleware.io/security/)
- [GDPR](https://middleware.io/gdpr/)
- [Events](https://middleware.io/events/)
- [Whitepapers](https://middleware.io/whitepaper/)
- [Product Updates](https://middleware.io/product-updates/)
- [Podcasts](https://middleware.io/podcast/)
- [Media Coverage](https://middleware.io/resources/media-coverage/)
- [Community (Slack)](https://middlewarepublic.slack.com/join/shared_invite/zt-39l76rpo6-ZNGfpA_4U_kYL6oTuYAgmQ)
- [Newsletter](https://newsletters.middleware.io/)

---

## Blog — Observability Concepts & Guides

Foundational articles explaining key observability and monitoring concepts.

- [What Is Observability? Concepts, Use Cases & Examples](https://middleware.io/blog/observability/)
- [What Is OpenTelemetry? Why It's Important & How to Use It](https://middleware.io/blog/what-is-opentelemetry/)
- [What Is Application Performance Monitoring? A Detailed Guide](https://middleware.io/blog/what-is-application-performance-monitoring/)
- [What Is Log Monitoring? A Detailed Guide](https://middleware.io/blog/what-is-log-monitoring/)
- [What Is Distributed Tracing? A Complete Guide for Modern DevOps Teams](https://middleware.io/blog/what-is-distributed-tracing/)
- [OpenTelemetry Logs: A Complete Guide](https://middleware.io/blog/opentelemetry-logs/)
- [Mastering Kubernetes Observability: A DevOps Engineer's Guide](https://middleware.io/blog/kubernetes-observability/)
- [Continuous Profiling: What It Is and How It Works](https://middleware.io/blog/continuous-profiling/)
- [Observability 2.0: What It Is and Why It Matters](https://middleware.io/blog/observability-2-0/)
- [What is Infrastructure Monitoring?](https://middleware.io/blog/what-is-infrastructure-monitoring/)

## Blog — Best Practices

- [10 Observability Best Practices Every DevOps Should Implement](https://middleware.io/blog/observability/best-practices/)
- [Observability Predictions for 2026](https://middleware.io/blog/observability-predictions/)
- [Top 10 Observability Trends for 2025](https://middleware.io/blog/observability/trends/)
- [8 Ways to Reduce IT Costs with Observability](https://middleware.io/blog/observability-ways-to-reduce-it-costs-with-observability/)
- [Proactive Alerts for Slow APIs](https://middleware.io/blog/proactive-alerts-slow-apis/)
- [Shift-Left Testing: What It Means, Why It Matters, and How to Implement It](https://middleware.io/blog/shift-left-testing/)
- [How to Monitor Mobile App Performance with Synthetic Testing](https://middleware.io/blog/mobile-app-synthetic-testing/)
- [Real User Monitoring (RUM): 7 Ways to Improve User Experience](https://middleware.io/blog/user-experience-monitoring-with-rum/)
- [Troubleshooting Common Kubernetes Workloads Issues with Middleware](https://middleware.io/blog/kubernetes-workload-troubleshooting/)
- [Resolve Root Cause Issues with Middleware Before User Impact](https://middleware.io/blog/resolve-root-cause-issues/)
- [Java Performance Monitoring: An SRE's Guide](https://middleware.io/blog/java-performance-monitoring/)

## Blog — Product & Platform Updates

- [Middleware's Observability Platform Gets a Big Makeover](https://middleware.io/blog/middlewares-observability-platform-gets-a-big-makeover/)
- [Why Engineering Teams Are Replacing 3–4 Tools with Middleware](https://middleware.io/blog/engineering-teams-replacing-tools-with-middleware/)
- [Introducing Middleware's Real User Monitoring](https://middleware.io/blog/real-user-monitoring-with-middleware/)
- [Introducing Ops AI: Observability Co-Pilot to Resolve Production Issues Instantly](https://middleware.io/blog/opsai-ai-observability-copilot/)
- [What is AWS Step Functions? How It Works & Use Cases](https://middleware.io/blog/aws-step-functions/)
- [What Is Grafana Loki? A Guide to Effective Log Aggregation](https://middleware.io/blog/grafana-loki/)
- [What is a Flaky Test? Causes, Identification & Remediation](https://middleware.io/blog/flaky-test/)
- [SNMP Monitoring: What It Is and How It Works](https://middleware.io/blog/snmp-monitoring/)

## Blog — Tool Roundups & Comparisons

- [Top 10 Observability Tools in 2026](https://middleware.io/blog/observability/tools/)
- [10 Best Infrastructure Monitoring Tools of 2025](https://middleware.io/blog/infrastructure-monitoring-tools/)
- [10 Best APM Tools in 2026 with Detailed Review](https://middleware.io/blog/apm-tools/)
- [Top 12 API Monitoring Tools to Try in 2026](https://middleware.io/blog/api-monitoring-tools/)
- [Top 10 Grafana Alternatives in 2026](https://middleware.io/blog/grafana-alternatives/)
- [5 Best Datadog Alternatives to Consider in 2026](https://middleware.io/blog/datadog-alternatives/)
- [Top New Relic Alternatives for Modern Observability in 2026](https://middleware.io/blog/newrelic-alternatives/)
- [Top Splunk Alternatives for 2025: Log Management & Monitoring](https://middleware.io/blog/splunk-alternatives/)
- [Prometheus Alternatives: Top Tools for Monitoring and Observability](https://middleware.io/blog/prometheus-alternatives/)
- [Datadog vs New Relic: Choosing the Right Observability Tool](https://middleware.io/blog/datadog-vs-newrelic/)
- [Datadog vs Dynatrace: Ultimate Comparison Guide 2026](https://middleware.io/blog/datadog-vs-dynatrace/)
- [Grafana vs Datadog: Features, Pricing, Use Cases](https://middleware.io/blog/grafana-vs-datadog/)
- [Datadog Pricing: Is It Worth It in 2026?](https://middleware.io/blog/datadog-pricing/)

## Blog — All Posts Index

- [Blog Home](https://middleware.io/blog/)
- [Knowledge Category](https://middleware.io/blog/category/knowledge/)
- [Best Practices Category](https://middleware.io/blog/category/best-practices/)
- [Comparison Category](https://middleware.io/blog/category/comparison/)