pixelz.com

# Pixelz

> Pixelz is an AI-powered product image and video retouching, editing, and post-production service for e-commerce brands, online retailers, and commercial photo studios. It combines expert human retouchers with proprietary AI to deliver professionally retouched product images at scale. Founded in 2011 in Holstebro, Denmark (originally "Remove the Background"), Pixelz operates globally with offices in San Diego, Berlin, Copenhagen, Hanoi, Danang, and Mallorca. At the core of its operations is the Specialist Assisted Workflow (S.A.W.) — a hybrid model pairing human retouchers with AI-driven automation. Serves 35,000+ brands across fashion, apparel, jewelry, footwear, furniture, and general e-commerce.

Base URL: https://www.pixelz.com

## Services

- [All Pixelz Services](https://www.pixelz.com/all-pixelz-services/): Full overview of all image editing and retouching services offered.
- [Editorial Retouching](https://www.pixelz.com/editorial-campaigns/): Polished, high-end retouching & post-production for brand imagery, lifestyle shots, and campaigns requiring advanced skin retouching, image composition, and specific color grading.
- [Ecommerce PDP Photo Editing](https://www.pixelz.com/ecommerce/): End-to-end post-production for e-commerce PDPs, including marketplace specs for Amazon, Shopify, and BigCommerce. High-volume standard editing for product detail pages. Includes background removal/replacement, object alignment, cropping, resizing, file format conversion, web compression, shadows, invisible/ghost mannequin, clipping paths, and color correction/matching.
- [Video Post Production](https://www.pixelz.com/video/): Editing for standard e-commerce videos, elevated/editorial videos, and 360-degree product spins.
- [Background Removal](https://www.pixelz.com/photo-background-removal-service/): AI-powered background removal with options for background color, extension, cropping, and scaling. Includes clipping path services.
- [Ghost Mannequin / Invisible Mannequin](https://www.pixelz.com/invisible-ghost-mannequin-service/): Combines multiple apparel images to remove mannequins and create a hollow 3D effect. Includes neck joint service.
- [Photo Retouching](https://www.pixelz.com/retouching-services/): Professional retouching for product, apparel, jewelry, footwear, and editorial imagery.
- [Color Correction](https://www.pixelz.com/photo-color-correction-service/): Accurate color correction and color matching using grey card calibration and AI-assisted matching.
- [Clipping Path](https://www.pixelz.com/clipping-path-service/): Manual and AI-assisted clipping path for precise image isolation.



## AI Solutions

- [AI Solutions Overview](https://www.pixelz.com/ai-solutions/): Overview of Pixelz's proprietary AI tools integrated into the post-production workflow.
- [AI Models](https://www.pixelz.com/ai-models/): Virtual AI-generated model imagery combining 3D software and AI, with flexible poses, lighting, and studio settings.
- AI Backgrounds: Generating brand-aligned environments or replacing backgrounds dynamically.
- [AI Image to Video](https://www.pixelz.com/image-to-video/): Transforming static product assets into motion content for social media and PDPs.
- [Digital Twins](https://www.pixelz.com/digital-twins/): AI fashion digital twins for streamlined e-commerce campaign imagery.
- Product Tagging & Descriptions: Automated attribute tagging and description generation embedded into image metadata.

## Platform

- [Pixelz Platform](https://www.pixelz.com/pixelz-platform/): Web-based hub for uploading images, managing specs, reviewing deliveries, and approving/rejecting images. Supports JPG, PNG, TIFF, PSD. Upload and delivery via FTP, API, or in-platform.
- Order Management & Dashboards: Real-time order tracking, production status, and SLA performance insights.
- Quality Assurance & Markup Tools: Visual commenting, before/after comparison, and online markup tools.
- Flow Retouching: Ultra-fast retouching processed in a continuous flow rather than batches. Delivers finished images in as little as 10 minutes for high-volume studios. Over 50% of retouching is automated.
- Automated Workflows: Custom automation built around client specifications for consistent quality at scale.
- CloseUp: In-platform image viewer for detailed review of delivered images.
- Stacking: Image combination for multi-packs and color options.
- Colorways: Recolor or color-match images from a swatch library or Pantone color.
- Image Library: Dynamic image collections with advanced search, secure backup, and approval/rejection management.

## Developer API & Integrations

- REST API base URL: `https://api.pixelz.com/REST.svc/JSON/` (also supports SOAP/XML).
- Authentication via API Key (ContactAPIkey / DeveloperAPIkey) and Application Secret Code.
- Capabilities: presigned S3 upload URLs, editing template management, color library management, image queue submission, status checking, image rejection with markup, and automated webhooks on completion.
- FTP Integration: Secure SFTP and FTPS for bulk automated ingestion from existing workflow tools.
- Open API for integration with DAM and PIM systems (e.g. Creative Force, ShotFlow).
- Shopify App available on the Shopify App Store.

## Pricing & Plans

- [Pricing](https://www.pixelz.com/pricing/): Full pricing details and plan comparison.
- Professional Plan: Monthly subscription ($75–$95 USD) + per-image cost (from $0.95 USD). Guaranteed 200 images/day capacity. Standard next-morning turnaround; 3-hour expedite available.
- Enterprise Plan: Monthly subscription from $1,995 USD + custom per-image pricing. Custom daily capacity and SLAs, workflow development, dedicated support. Turnarounds from 3 hours.
- Editorial & Video Plans: Custom quotes based on brief and volume. Standard turnarounds: 48h for Editorial, 24h for Video.
- All plans include a 14-day free trial with 10 free image edits and a 100% satisfaction guarantee (rejected images reprocessed at no cost).

## Delivery

- Next-morning delivery: standard for Professional and Enterprise.
- 3-hour expedited delivery: available for urgent orders.
- 10-minute delivery: available for Flow Retouching customers.
- Customisable deadlines: same-day, 12h, 24h, 48h options.

## FLOW Community & Events

- [FLOW Events](https://www.pixelz.com/flow/): Pixelz-hosted live events for studio professionals, photographers, art directors, and e-commerce content teams. Topics include AI in post-production, studio workflows, and content strategy. Held annually in Europe and North America.
- [FLOW Show](https://www.pixelz.com/flow/flow-show/): Video podcast featuring industry leaders on e-commerce content, AI, and creative production.

## Company

- [About](https://www.pixelz.com/about/): Company background, mission, and team.
- [Our Impact](https://www.pixelz.com/our-impact/): Corporate social responsibility and impact reporting.
- [Case Studies](https://www.pixelz.com/case-studies/): Client success stories including Maurices and Express.
- [Blog](https://www.pixelz.com/blog/): Educational content on product photography, post-production, AI in e-commerce, and studio workflows.
- [FAQ](https://www.pixelz.com/faq/): Common questions about services, pricing, delivery, and the platform.
- [Contact](https://www.pixelz.com/contact/): Get in touch with the Pixelz team. Professional plan support: professional@pixelz.com

## Key Facts

- Over 40 million images edited.
- 35,000+ brands served globally.
- Specialises in product and e-commerce image/video only — no portraits, personal photography, or real estate.
- Hybrid AI + human model: AI handles speed and scale; expert retouchers handle quality and complex edits.