userlytics.com

# Userlytics
> Remote user testing and UX research platform offering moderated and unmoderated studies with real participants. Enables testing across websites, apps, and prototypes globally.

## Overview & About
> General company background and positioning within the UX research space.

- [Why Userlytics](https://www.userlytics.com/user-experience-research/why-userlytics/): Key differentiators and benefits of using Userlytics.
- [About Remote User Testing](https://www.userlytics.com/user-experience-research/about-remote-user-testing/): Explanation of how remote usability testing works.
- [UX Consulting](https://www.userlytics.com/user-experience-research/ux-consulting/): UX strategy and expert consulting services.
- [Industries](https://www.userlytics.com/user-experience-research/industries/): Industry-specific applications of UX research.
- [Userlytics vs Competitors](https://www.userlytics.com/user-experience-research/userlytics-alternatives/): Comparison with other usability testing platforms.
- [Panel](https://www.userlytics.com/user-experience-research/panel/): Overview of Userlytics’ global panel of participants available for testing.

## Platform & Capabilities
> Features and modules available within the Userlytics testing platform.

- [Platform Overview](https://www.userlytics.com/user-experience-research/platform-capabilities/): Full list of testing features and platform modules.
- [Moderated Testing](https://www.userlytics.com/user-experience-research/platform-capabilities/moderated-testing/): Live 1-on-1 user interviews.
- [Unmoderated Testing](https://www.userlytics.com/user-experience-research/platform-capabilities/unmoderated-studies/): Automated self-guided UX studies.
- [Prototype Testing](https://www.userlytics.com/user-experience-research/platform-capabilities/prototypes/): Test early designs and wireframes.
- [Website Usability Testing](https://www.userlytics.com/user-experience-research/platform-capabilities/website-usability-testing/): UX testing on live websites.
- [Mobile App Testing](https://www.userlytics.com/user-experience-research/platform-capabilities/mobile-testing/): App-based user testing on iOS and Android.
- [Multi-Channel Testing](https://www.userlytics.com/user-experience-research/platform-capabilities/multi-channel/): Conduct tests across multiple platforms and devices for consistent UX insights.
- [Participant Recruitment](https://www.userlytics.com/user-experience-research/platform-capabilities/participant-recruitment/): Custom recruiting with global demographic filters.
- [Accessibility Testing](https://www.userlytics.com/user-experience-research/platform-capabilities/accessibility-testing/): Tools to test for WCAG and A11Y compliance.
- [Private Label](https://www.userlytics.com/user-experience-research/platform-capabilities/private-label/): Custom branding and white-label platform options.
- [Quantitative UX Testing](https://www.userlytics.com/user-experience-research/platform-capabilities/quantitative/): Collect structured metrics such as task success rate, time on task, and error rate to evaluate usability with statistical validity.
- [Qualitative UX Testing](https://www.userlytics.com/user-experience-research/platform-capabilities/qualitative/): Gather rich, behavioral insights from participant feedback, think-aloud protocols, and open-ended responses.
- [Branching Logic](https://www.userlytics.com/user-experience-research/platform-capabilities/branching-logic/): Customize test flows by dynamically changing tasks or questions based on previous user actions or answers.

## Methodologies
> UX research methods and task types supported by the platform.

- [UX Methodologies](https://www.userlytics.com/user-experience-research/methodologies/): Overview of core UX research methods, including think aloud, content and information architecture testing, surveys, and advanced techniques.
- [X-Second Test](https://www.userlytics.com/user-experience-research/methodologies/5-second-test/): Assess users' first impressions by showing them a design for a brief period.
- [First Click Testing](https://www.userlytics.com/user-experience-research/methodologies/first-click-testing/): Determine where users click first to evaluate the intuitiveness of design elements.
- [Card Sorting](https://www.userlytics.com/user-experience-research/methodologies/card-sorting-tool/): Understand how users categorize information to improve site structure.
- [Tree Testing](https://www.userlytics.com/user-experience-research/methodologies/tree-testing/): Evaluate the findability of topics in a website's hierarchy without the influence of design elements.

## Results & Analysis
> Metrics, scores, and data interpretation tools available post-study.

- [AI UX Analysis](https://www.userlytics.com/user-experience-research/user-experience-platform/features-results-and-analysis/ai-ux-analysis/): Utilize artificial intelligence to automatically extract insights from user sessions.
- [ULX Benchmarking Score](https://www.userlytics.com/user-experience-research/user-experience-platform/features-results-and-analysis/ulx-score/): Comprehensive UX metric assessing 18 key attributes across 8 constructs.
- [Sentiment Analysis Tools](https://www.userlytics.com/user-experience-research/user-experience-platform/features-results-and-analysis/sentiment-analysis/): Analyze the emotional tone of user feedback to gauge satisfaction and frustration levels.
- [Video Analysis Tools](https://www.userlytics.com/user-experience-research/user-experience-platform/features-results-and-analysis/): Review and annotate user session recordings to identify usability issues.
- [System Usability Scale](https://www.userlytics.com/user-experience-research/user-experience-platform/features-results-and-analysis/system-usability-scale/): Standardized questionnaire providing a usability score from 0 to 100.
- [Continuous Discovery](https://www.userlytics.com/user-experience-research/user-experience-platform/features-results-and-analysis/continuous-discovery/): Ongoing user research approach to continuously gather insights and inform product decisions.

## Resources
> Educational and promotional content published by Userlytics.

- [Blog](https://www.userlytics.com/resources/blog/): Articles on UX research, best practices, and industry news.
- [Case Studies](https://www.userlytics.com/resources/case-studies/): Real-life success stories from clients.
- [Whitepapers](https://www.userlytics.com/resources/whitepapers/): In-depth guides and research documents.
- [Webinars](https://www.userlytics.com/resources/webinars/): Live and recorded sessions on UX topics.
- [Podcasts](https://www.userlytics.com/resources/podcasts/): Conversations with UX leaders and researchers.
- [Glossary](https://www.userlytics.com/resources/glossary/): Definitions for common UX and research terms.
- [Press Releases](https://www.userlytics.com/resources/press-releases/): Official company announcements and updates.
- [Study Templates](https://www.userlytics.com/resources/study-templates/): Pre-built templates for UX test design.

## Help & Support
> Portals and documentation to assist clients and testers.

- [Help Center](https://userlyticshelp.zendesk.com/hc/en-us): Official support portal with documentation and troubleshooting articles.
- [FAQ – Clients](https://www.userlytics.com/user-experience-research/frequently-asked-questions/): Common questions and answers for enterprise clients.
- [FAQ – Testers](https://www.userlytics.com/user-experience-research/paid-ux-testing/frequently-asked-questions-testers/): Help section for paid study participants.
- [Help – Clients](https://userlyticshelp.zendesk.com/hc/en-us/categories/20507893346196-Client-Help): Help articles for clients on study setup, participant management, and platform features.
- [Help – Testers](https://userlyticshelp.zendesk.com/hc/en-us/categories/20507909854996-Tester-Help): Help articles for testers covering setup, participation, and troubleshooting.

## Legal & Compliance
> Policies, terms, and governance related to data and platform usage.

- [Client Terms of Service](https://www.userlytics.com/user-experience-research/terms-of-service-clients/): Legal agreement for clients using the platform.
- [Client Privacy Policy](https://www.userlytics.com/user-experience-research/privacy-policy-clients/): How client data is processed and protected.
- [Tester Terms of Service](https://www.userlytics.com/user-experience-research/terms-of-service-testers/): Usage agreement for UX study participants.
- [Tester Privacy Policy](https://www.userlytics.com/user-experience-research/privacy-policy-testers/): Privacy details for testers and panelists.
- [Information Security Policy](https://www.userlytics.com/user-experience-research/information-security-policy/): Security practices and governance.
- [Cookie Policy](https://www.userlytics.com/user-experience-research/cookie-policy/): Explanation of cookies and user choices.
- [AI Oriented Privacy Policy](https://www.userlytics.com/user-experience-research/ai-oriented-privacy-policy/): Privacy policy regarding AI data usage.
- [Data Privacy Framework](https://www.userlytics.com/user-experience-research/data-privacy-framework-statement/): Statement on compliance with EU–US Data Privacy Framework.
- [CCPA Policy](https://www.userlytics.com/user-experience-research/ccpa/): Privacy compliance policy for California users.
- [Google Calendar Privacy](https://www.userlytics.com/user-experience-research/google-calendar-privacy/): How Userlytics integrates and protects calendar data.
- [AI Data Usage Info](https://www.userlytics.com/user-experience-research/openai-data-usage-information/): Details about how Userlytics uses AI models and protects data.
- [Security Portal](https://security.userlytics.com/): Security documentation, certifications, and compliance info.

## Pricing
> Cost and subscription plans.

- [Pricing and Plans](https://www.userlytics.com/pricing-and-plans/): Package comparison and subscription tiers.

## Schedule a Demo
> Page to request a platform demo for potential clients.

- [Schedule a Free Demo](https://www.userlytics.com/user-experience-research/schedule-free-demo/): Product walkthrough request page for potential clients.

## Sign Up to Test
> Recruitment page for new participants.

- [Become a Tester](https://www.userlytics.com/user-experience-research/paid-ux-testing/): Application form and details for joining as a paid tester.

## Account Access
> Login portals for existing users.

- [Client Login](https://dashboard.userlytics.com/client/): Dashboard access for registered clients.
- [Tester Login](https://dashboard.userlytics.com/tester/): Login portal for test participants.

## Search Page
> Site-wide search functionality to explore resources, support articles, and feature pages across Userlytics.com.

- [Search](https://www.userlytics.com/search/): Use the search tool to locate any resource post or page on Userlytics.