‘The feature was not a good feature’ — Grammarly CEO admits Experts Review didn’t work, but you may not like what replaces it

Grammarly's admission that its Experts Review feature didn't work as intended, with CEO Shishir Mehrotra stating it was "not a good feature," highlights a significant issue with the company's approach to AI-powered writing advice. The feature, which appeared to offer guidance from living experts without their permission, has been widely criticized, and its replacement may not be well-received by users. For website owners, this development means that the accuracy and credibility of AI-generated content, particularly writing advice, should be scrutinized closely. As AI-powered tools like Grammarly become more prevalent, website owners must be aware of the potential risks of relying on these tools for content creation or editing. The Experts Review feature's failure to deliver on its promises serves as a reminder that AI-driven solutions are not infallible and can sometimes perpetuate misinformation or violate intellectual property rights. To mitigate these risks, website owners can take several steps: first, regularly review and update their llms.txt files to ensure that AI-powered tools like Grammarly are properly configured and authorized to access their website's content; second, implement robust content validation processes to detect and correct any inaccuracies or inconsistencies introduced by AI-generated content; and third, consider using multiple AI-powered tools in conjunction with human editors to verify the accuracy and quality of their website's content.