What Payment Professionals Need To Know About Agentic Commerce

Forbes' publication of an article on Agentic Commerce highlights the predicted $5 trillion in AI-driven purchases by 2030, marking a significant shift in the way transactions will be made. This means that website owners, particularly those in the e-commerce and fintech spaces, will need to adapt to a new landscape where AI-powered agents are making purchasing decisions on behalf of their users. As a result, website owners will have to ensure that their online platforms can seamlessly interact with these AI agents, providing them with the necessary information to make informed purchasing decisions. To prepare for this shift, website owners should take the following actionable steps: firstly, review their llms.txt files to ensure that AI-powered agents are allowed to crawl and access their website's content. Secondly, consider implementing AI-friendly payment gateways that can accommodate the anticipated surge in AI-driven transactions. Lastly, monitor their website's traffic and analytics to better understand how AI-powered agents are interacting with their platform, allowing them to make data-driven decisions to optimize their user experience.